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HelloTech

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5.6

Overall Score

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Joya Bryant-Gibson Fort Mill, SC

Very good experience. David was very professional. He is someone that I would like to have back for our next project.

4 years ago

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Sandra Dressler Punta Gorda, FL

Jamie was great. Very knowledgeable and professional while still being friendly. I would definitely request him again.

4 years ago

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Kashanna Hector Bloomfield, CT

Alvin was friendly, and fast installing my tv mount. He grabbed his tools and went to work immediately.

4 years ago

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doris chargin Newport, OR

Good communications, tech was CB on time, and completed work expeditiously and was friendly and efficient.

4 years ago

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Leroy Thomas St. Cloud, FL

Tech was prompt and professional and knew his craft. Explained what was to be done and finished in a timely manner.

4 years ago

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Amanda Settell Lexington, KY

Ken was very efficient quick and knowledgeable, respectful of our time and friendly 10/10 would recommend him to anyone

4 years ago

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william thomas Pensacola, FL

fast professional service at a reasonable cost. will make them my first call for tech help in the future.

4 years ago

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Jonathan Borgia

The technician never called or spoke to me, the property owner and the person who created the order. They hung the tv in the wrong place. Now I have to deal with the holes in the wall and having another technician come out to fix the mistake.

4 years ago

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Lance Jaimes Austin, TX

Philip always does a great job. He was very professional and prompt. Was glad he was the tech who came out.

5 years ago

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Kent Ferguson Las Vegas, NV

I do not recommend I waited and waited. No show. Went to there chatroom who re-scheduled. The second tech did not show. The third tech after nine hours arrived and left after a minute after asking if I had a soundbar that he was looking at during the conversation and said he needed parts and never came back.

5 years ago

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GatorNupe Altamonte Springs, FL

Easy to setup a time/date, the tech arrived early and was able to explain everything to me. Finished the job quick!!!

5 years ago

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Elizabeth Costa Kissimmee, FL

Excellent service. Resolved my problem quickly and I was grateful. On time and professional. Glad I became a member.

5 years ago

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Linda Weisel Las Cruces, NM

Jacob was professional, courteous, polite, and knowledgeable. He fixed the problem and my printer is now working again.

5 years ago

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Darlene Siniscalchi Fort Walton Beach, FL

My technician was very patient and explained everything to me. He was very knowledgeable and efficient.

5 years ago

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Timothy D. McKay New Orleans, LA

They need 2 guy's for large tv's one man cannot hang a large tv alone. My tv 📺 was dropped twice that left a dent on the corner of a New 82 inch tv

5 years ago

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Aida Cortes Orlando, FL

The company met all expectations and Hilton was very knowledgeable of his job. This was an amazing experience!

5 years ago

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Beverly Usry Oklahoma City, OK

They billed me 3 times the quoted price, did a portion of the work and will not return my calls to resolve. I'm disputing the charges on my credit card to try and get someone to resolve from their company but I would NOT recommend them to anyone.

5 years ago

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Dorothy Alt ,

My 4:pm service appointment was confirmed. That was 4 hours ago. I called the company 1 hour ago and the service representative said she would have someone call me. No call. No service. DO NOT WASTE YOUR TIME ON THIS COMPANY!!!!!!!!

5 years ago

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Mary Banks Buena Vista, CO

Easy to get in touch/on time w/requisite know-how! Remained calm and engaged even when I failed to do my part!

5 years ago

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Judith Patrick Carmel, IN

Their installer did not have the correct tools to lower an existing wall mount. Installed the tv too high and stated it was the best he could do. HelloTech now wants an additional $268 to move the tv mount down

5 years ago

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Susie Johns Tampa, FL

Stay far away from Hellotech. Hellotech damaged my front door when installing my SimplySafe system. I had to pay to have it repaired. I submitted the receipt 3 1/2 months ago and have never received reimbursement for the damages. I have called, and emailed the company. They are giving me the runaround now. They aren't honest.

5 years ago

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margaret pena Indianapolis, IN

Very punctual polite and nice. Knowledgeable about the problems I was experiencing and how to remedy situation.

6 years ago

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RC New York, NY

I will never attempt to use you again. My experience... Your assigned tech called me 30 minutes after the starting time of the job. And didn't have the proper material. He was confused and dishonest about the situation. And then had to cancel. You wasted my entire morning.

7 years ago

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Kathleen McCook Ruskin, FL

Tech told me he was from London. He didn't complete task but said he'd return. I paid. Next 3 months my credit card had recurring bill from London. Hello Tech took no responsibility even after many calls. I finally had to dispute charges and close my credit card account.

7 years ago

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Mytalisha Bailey Leavenworth, KS

Friendly no, straight to business yes. He was easy to reach but didn't tell me anything I didn't know when it came to the program not working on my computer. And I was still charged $70 even though nothing was fixed. I asked the representative if I would be charged if he can't fix the issue and she told me no. Evidently a lie.

7 years ago

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Luis Gabriel Torres Zephyrhills, FL

I have used two different techs and both have been excellent. I will continue to use HellowTech going forward.

7 years ago

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Cheryl Orlando, FL

If we had known getting tech work done was this easy we would have called sooner. Great service at a good price.

7 years ago

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Mary Anne Anderl Middletown, NJ

Carl was wonderful! Courteous, professional, and very knowledgeable. I will be recommending HelloTech to my friends.

7 years ago

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John Falatko Fort Wayne, IN

If I could submit zero stars I would. He failed in every single way to mount our TV's successfully. He significantly damaged the areas he was working in. The entire job has to be redone, two walls, and a pipe need to be repaired. I will be expecting my money back.

7 years ago

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Terry Lake Stevens, WA

He was very friendly and professional. He mounted both TVs perfectly! I would request him any time I need the service!

7 years ago

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Jack T. Plainview, NY

Had an appointment which was cancelled two minutes before the tech was to arrive. There is a cancellation fee if the customer cancels before the appointment but the company doesn’t have any responsibility for cancelling on very short notice? They suck!!

7 years ago

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Michael Corona, CA

Horrible customer service and communication from this company. NEVER showed up for appt. OVER TWO HOURS I waited, and had to take time off work again to reschedule and still want to bill me $50. They are a joke, and will not respect your scheduled appointment. Go elsewhere for real service.

8 years ago

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Leopold Dyce Washington, DC

I am 100% satisfied with the service. My problem was fixed in a timely manner by the chat tech

4 years ago

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Julie Salyer Kansas City, MO

Tech was very knowledgeable and patient. Great job. I would recommend him to anyone.

4 years ago

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Milli Hampton Houston, TX

Outstanding service. Explained why I was having problems. I will call him again

4 years ago

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Karen W Oviedo, FL

Local company, local talent. Always responsive, professional, thorough, and efficient.

4 years ago

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CanDo CouldBe Lowndesboro, AL

Marc was prompt, knowledgeable, and informative. I would use this service again.

4 years ago

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Roger Norton Cape Coral, FL

We needed a service call to fix our wireless problem, and it was 100% successful.

4 years ago

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Nick R Rocklin, CA

Absolutely fantastic. In & out. Knew what he was talking about and very courteous.

4 years ago

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K Cranberry Township, PA

The tech Jaison was great. The service to get my appt scheduled was very helpful.

4 years ago

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Terri Bottom

They were excellent. Well worth having someone else set it up and show me how to use it.

4 years ago

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monty eley Bloomingburg, NY

He was on time and professional. Did great work and left his work area spotless.

4 years ago

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Donna Sgarlata Schenectady, NY

I met Kyle last year,so was happy to see him again. He is friendly,knowledgeable and efficient.

4 years ago Edited March 7, 2022

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ican2k Clifton Park, NY

I was very impressed with the service. The technician was very knowledgeable and efficient.

5 years ago

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Janet Imhoff Chico, CA

Very polite very helpful and very knowledgeable! Would definitely use again!👍

5 years ago

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W. Cady Port Saint Lucie, FL

On time and very efficient. Tech was courteous and very proficient. Excellent rating.

5 years ago

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Josh Razauskas Miamisburg, OH

Extremely helpful a great guy will definitely be returning in the future if I need anything!

5 years ago

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Ginger Stuckey Pensacola, FL

Such a pleasure having James as my tech. So informative , polite and technology awareness.

5 years ago

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mark malizia Aberdeen, WA

Awesome experience. Very professional and knowledgeable. Would recommend to anyone.

5 years ago

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Michael Crowley Aiken, SC

Tim was very thorough and patient despite the late time slot the service was provided

5 years ago