Name: HelloTech
Rating: 4.2

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Hard to please Orlando, FL

Hellotech was very helpful in assisting me with my installation needs. Their tech Lavonn was extremely professional and on time for the appointment.

4 years ago

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Steve Watson Cheshire, CT

Alvin was professional and friendly. He was very focused on ensuring I was satisfied with the end outcome. He did a great job.

4 years ago

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markeysha holmes Columbus, GA

Service was fast and Awesome ! Carlton even went to lowes to get some parts that were missing from my mount. He’s awesome and went above and beyond

4 years ago

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Kurt G Glassco Oklahoma City, OK

The tech was a very nice young man. He fixed the intitial problem and created more problems. As a resul,t we lost internet and phone service that was working properly before. I called the company and the telephone attendant advised it would be 3 or 4 days before they can return to correct the problem. A 3 or 4 day wait to correct a problem is very unacceptable. If your going to have to wait that long to fix their mistake, why call Hellotech?

4 years ago

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Stephen Shooster Pompano Beach, FL

I couldn’t have asked for a more thoughtful fellow to visit my home. He has amazing skills. The whole company is efficient and expertly designed.

4 years ago

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Darnae Carpenter Cincinnati, OH

He did an outstanding job. It was a challenge but he stuck with it until the job was done. I was very happy with the service provided. Thank you

4 years ago

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Sandy G Wilkes-Barre, PA

Upon arriving 1 hour late than our scheduled appointment time for 10 a m. Robert called and said they will be late and said they should be there in 20 minutes. Well it was an hour late total. Two men were here and they were here for 2 hours and 15 minutes to mount a tv on our wall. The one kept talking and talking about his personal life. Also, neither had a stud finder and we had to borrow one from our neighbor. Also my husband lended them a wratchet which they didn't have either. Very unprofessional. Didn't seem like they knew what they were doing.

4 years ago

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Jeff Ballard Canandaigua, NY

Technician Albert S was excellent; capable, polite and very effective. My device was install both effectively and pleasantly.

4 years ago

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Skip Matthews, NC

Assen was OUTSTANDING! Best tech experience ever. Thank You for the great service with a smile…something we don’t see much anymore.

4 years ago

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John Counsell Fort Myers, FL

Kevin was courteous, but not knowledgeable about our new Samsung QLED TV. He Did Not, WAS NOT ABLE to set it up properly. I now must hire someone else to do this. I pd. $128 for -0-

4 years ago Edited December 8, 2021

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John Matters Reno, NV

My tech Paul was great. We couldn't install one of the doorbells because of how the house was setup. I would definitely use the service again.

4 years ago

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Dom H.

Justin arrived early for my appointment and was very fast and polite! Hope to have him as my tech on my next installation!

4 years ago

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Flybrit Acworth, GA

Very friendly, honest service. Came the next day and were even able to come earlier than originally planned. I highly recommend.

4 years ago

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Denise Mathis Columbia, SC

The tech was very professional and efficient in mounting my TVs. Would highly recommend for future assistance with my electronics.

5 years ago

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Gale Frana

Extremely helpful and patient with an old lady, me. Explained everything in simple terms I could understand. Very friendly and personable.

5 years ago

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Helen Stanbro Portland, ME

I am not very well informed about technical issues and the technician was very patient and helped me understand what was being done.

5 years ago Edited February 7, 2022

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Melissa Lusk St. Cloud, FL

Yanko was on time and extremely patient with my questions. He did an excellent job and I will definitely use your services in the future.

5 years ago

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Terry Danuser Desert Hot Springs, CA

Van was great! He knew exactly what the fix for the two problems were, plus gave great advice on the new equipment. Super nice guy.

5 years ago

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Jarrod Maddox Salt Lake City, UT

The technician was extremely friendly and the job was done quickly and perfectly. I will 100% use this company again when the time comes.

5 years ago

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Tana Cook Athens, AL

Was very kind and asked how high I wanted the TV to be placed on the wall. Showed up on time. I highly recommend them for any service you may need!

5 years ago

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Brenda Whealy Omaha, NE

Efficient, professional, able to come within 2 days of my call. Even sent text saying he was running 30 minutes behind. Great service!

5 years ago

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Trinity Graphics Jacksonville, FL

Excellent service, the technician was on time and knowledgeable about my computer and the problem I was having. I highly recommend Hello Tech.

5 years ago

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Brian Anderson Los Angeles, CA

We had connectivity issues with TV, internet, and WiFi extender. Michael got it all figured out and we seem to be running well.

5 years ago

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Kay lynn Tucson, AZ

The tech Jayson was great. He was on time, friendly and explained how everything works. He really did a great job. I'm so happy with his work

5 years ago

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Lisa C Siegrist Fairfax, VA

HelloTech informed me when the technician would arrive a day before. Ozgur was prompt, courteous and efficient. I was very impressed.

5 years ago

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Brent G Reedsburg, WI

Jacob from HelloTech did not complete the job and left without explanation. He was very unprofessional. Sloppy jeans with zipper down, smelled like drugs, did not listen to where I wanted the video camera installed, did not connect to wifi and verify it was working and then left because he couldn't figure it out. I WOULD NEVER HIRE THIS COMPANY OR SIMPLISAFE EVER AGIAN. WORST CUSTOMER SERVICE OF THE 200 VENDORS I WORK WITH.

5 years ago

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Lady S. Lake Mary, FL

Zubair arrived on time. Very professional. Very patience and explained the process of installation. Great services at great prices!

5 years ago

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W K ,

The tech was very professional and did a great job mounting my TV on the wall in my bedroom. He took his time to make sure everything was just right.

5 years ago

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M. Walker ,

The technician was very quick and efficient. I was very impressed because he completed the job in no time. Thanks so much.

5 years ago

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Terry Fort Lauderdale, FL

Dwayne (the Hello Tech rep) was prompt, polite and knew what he was doing. He explained every step. I’d be happy to have his assistance again.

5 years ago

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Richard Carson Portland, OR

I waited for two hours. The guy shows up and tells me he can't install my Ring system and leaves. When I was online I clearly stated that I wanted the Ring system installed and not just the doorbell. They quoted my a price for the total install and said they understood what I wanted. Bottom line is do not believe what these people tell you about either the price or the service.

7 years ago

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LAYNE Austin, TX

Craig was outstanding!! Very knowledgeable, friendly and worked quickly. He takes a lot of pride in his work too. Very satisfied!!

7 years ago

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Lawrence Davidson Great Neck, NY

My technician, Richard L, was prompt, professional, and provided me with invaluable service. He was a pleasure to deal with.

7 years ago

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James

Roger B came in and fixed my printer very quickly. He was super friendly. If I need future service I will contact Hello Tech.

7 years ago

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Thomas L Butts Hampstead, NC

Very nice to start out with. No notification when tech showed up so he rescheduled failed to mention it was an additional $25. Then did not do the job as requested left a wall conceal strip that I installed. Only refunded $30 of my money for a $20 item!

7 years ago

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Alan K Snyder Jacksonville, FL

Tech who I did not know called the Saturday prior to the Monday appointment wanting to move the appointment to Sunday. He then showed at 10:30 for 9:00 appointment. He could not locate the power strip the components were connected to inside the small cabinet. He took so long hooking up the WiFi that he kept asking to come back next Sunday (hung up on Sundays for some reason). I made a mistake calling them.

8 years ago

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Ryan Hopkins

This company is a joke. I paid the extra $60 through Ring to have them hook up my new doorbell. They couldn't complete the install. They blamed it on the router - wrong. Then they said I needed a new transformer - wrong. All that needed done was the ring doorbell needed a hard reset, but by time I knew that they doorbell had already blown because too much power was being sent to it from the new transformer. Ring tried to get them to come back out for free aka waive the $50 and they refused. Ring also refused to waive the $50. Both are worthless. I recommend neither. Zero stars.

8 years ago

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Zach Hillesheim St Louis, MO

Very professional, knowledgeable, and courteous. Would recommend this technician to all of your customers.

4 years ago

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Tara Berthel Conway, SC

Todd was one of the best techs I have ever dealt with. His knowledge and customer service were both A+!

4 years ago

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Tim Manley Charlotte, NC

My tech Eumir was excellent. Showed up a little early and went right to work. I would recommend him 100%

4 years ago

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luz Grants Pass, OR

they are very professional and knowledgeable and defendable you can count on them when you need to fix your computer

4 years ago

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David Merritt South Lake Tahoe, CA

He showed up on time and was able to solve the issue I was having with my printer and only took an hour

4 years ago

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Corey Lord Portage, MI

Two day install took over 7 hours, bought the tech a drill no reimbursement, tv was never mounted properly, tech got drywall everywhere. I have pics and video of all of it. My mount is pulling out of the wall. I have reported this 3 times with zero attempt at resolution.

4 years ago

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Pam Reading, PA

Very professional. Extremely knowledgeable. Did a GREAT job setting up my new laptop. Super nice guy!

4 years ago

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Uncle Jerry's Closet Philadelphia, PA

I had a Horrible experience with this company HelloTech! I scheduled in December and had to wait until January! Mind you, Best Buy did the same thing and I told HelloTech what they did and they promised they’d show up! Here I sit today of installation and no one from HelloTech never called, text, emailed or showed up

4 years ago

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John Snook Gulfport, MS

I am a new customer and I am very pleased with the expertise and professionalism that I experienced with HelloTech.

4 years ago

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Barbara Khinoy New Bern, NC

The tech that came solved complex problems that the neighborhood tech geek couldn't, all with a friendly manner.

4 years ago

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Catherine Johnson Carson City, NV

They respond quickly to your phone call. The tech showed up two days later and resolved my issues in an hour.

4 years ago

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Lyric Shaw Fort Lauderdale, FL

Good fast reliable best service and above and beyond service definitely would recommend and use this service again

4 years ago

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Eliott Moreno Lehi, UT

Tech didn’t know what he was doing and dropped my smart door bell that was being installed and broke it. He took 2 hours to attempt to install and never finished the job. After breaking the doorbell, he apologized and left and I still got charged for the service.

4 years ago