Name: HelloTech
Rating: 4.2

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Lynne Pittsford, NY

This company was very professional. The appointment times available would fit anyone’s schedule. Our tech was extremely helpful. We could never have installed this security system without him. He was prompt, courteous and very knowledgeable. We would not hesitate to call him again in the future.

5 years ago

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Ben dunn Arlington, VA

Great service...Scott was efficient knowledgeable well dressed went right to work and gave me several choices and suggestions...excellent service...I highly recommend Scott out of Wilmington...best 83 bucks I’ve ever spent.

5 years ago

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J Stone Estero, FL

I will definitely ask for Victor if we ever need additional tech services. He was professional and extremely thorough. We had a really tough problem to figure out, and he was determined to find the answer...great problem-solving and a successful outcome!

5 years ago

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Jim Anchorage, AK

My tech was Andre and he was great. He fixed all of my problems and represented HelloTech as a class A employee. He called before he arrived, was courteous, knowledgeable, fast and accurate. He completed the tasks I needed in less than the three hours. I'll take him back any time.

5 years ago

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Doug Dewar Ashburn, VA

It was a positive experience. The technician is friendly and knowledgeable. He was able to determine that my problem was with windows. He gave me some suggestions on how to deal with it. I was thinking at the printer was the problem but it was it was not.

5 years ago

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Susan Ceci Middleton, ID

HelloTech is awesome! Making an appointment (even same day) is easy and quick, the appointment update and tech arrival time is precise, and the technicians are outstanding(I have had Michael H twice). Very professional, knowledgable, and able to explain clearly to a novice like me.

5 years ago

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Jeanette Eckenfels Granite City, IL

Excellent remote service. My computer is running again. He was very helpful. I am not very tech savvy, and he managed to help me and explain some things to me. Will highly recommend your remote service. With Covid, we are reluctant for in person service. This was an excellent option.

5 years ago

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Paula Harmer Huntington Beach, CA

FIVE STARS AND MORE!!! Michael W, our tech, was the absolute BEST!! He was so courteous, kind & really listened to our concerns. He is EXTREMELY brilliant, yet never talks "down" to you, with all the "techy" talk, like so many others do in his field. Wish I could give him 100+ stars!!!

7 years ago

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Josie Jacobs Nashville, TN

My tech, Clyde, was the most knowledgeable tech person that I have known. He was tenacious in finding all the existing problems. He was very through and checked to make sure that each change he made regarding problem was in fact eliminating all factore related to the problem I was so happy that I found Hello Tech and that Clyde was my tech.

7 years ago

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Marc Oswego, IL

David was able to detect the problem within 5 seconds. I thought it was malware. It was an internet connection with wi-fi. Comcast should have been able to solve the problem and they couldn't. Dell support charged a lot of money and they could not solve the problem.

7 years ago

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Tom Wright FL

Jamie did a fantastic job. He figured out what to do and put the cable in exactly where I needed it. He left the area clean and debris free and I would recommend him to anyone!

4 years ago

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Janet Ziegler Daytona Beach, FL

We had a great experience with this company installing fire sticks on 3 tv's. He was very patient with 3 seniors who needed directions. Highly recommend hello tech for any technical assistance.

4 years ago

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Judith Davis Albuquerque, NM

He was very nice and knowledgeable. He did tell me I could contact him direct, but we got off on a software discussion and it slipped my mind to ask and I guess his too. If I need further service, I do have his name.

4 years ago

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Kimberly Aldas West Palm Beach, FL

Phenomenal job meeting all of our needs. We are TOUGH customers and require perfection from the people we hire. Lubo delivered far beyond our expectations!! Don’t have enough words to express how please we are.

4 years ago

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Irving Twine Dover, NH

He explain everything he was doing step by step basically...he like triple check everything lol. He was very curious and had alot of patience and wanted to set up everything just right for me

4 years ago

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Angie Bahr Tyler, TX

J was excellent. He was very friendly and did an outstanding job putting the 4 TV'S exactly where I needed them placed. He cleaned up after finishing and left me very happy for quick and efficient service

4 years ago

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Anna M Lubbock, TX

Very good service and installation. Technician did excellent job of explaining how app and system worked. Made sure we had optimum location of both door bell and chime. Explained how to use app as well.

4 years ago

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Kamala Anandam Fort Lauderdale, FL

Hello Tech is prompt in scheduling an appointment and keeping it. It assigns able technician to do the job who is on time and takes care of the issue. I have used this company more than once.

4 years ago

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Lance Willis Memphis, TN

Jason was on time and provided excellent service. The TV looks great on the wall and was ready to use when Jason left. He provided great explanation for how to use the TV. Wonderful experience!

4 years ago

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Vicky Smith Sanford, FL

Tech was very knowledgeable and polite. Wore booties and a mask. Hooked everything up and explained basic operations. Placed old tv by the side of the road for me for trash pickup.

4 years ago

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Nikole Anderson Rochester, MN

Ley was very knowledgeable & super friendly! I sincerely appreciate his willingness to travel 2+ hours to install my new SimpliSafe home security system! I could not be happier with the service he provided.

4 years ago

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Jeannie Brickey Morehead City, NC

The original appointment time was 12:00 pm. It was rescheduled for 3;00 pm. He arrived at 3:20 pm. He was here until 6:30 pm. He did a good job installing the TV and soundbar but did not mask the cords. I paid an additional $39 for external cord masking, material included, but this service was not provided. Also, the installer was not able to show me how the controls worked. He said I needed 3 separate controls to operate the TV, soundbar, and cable box. He didn’t know how to pair them. I don’t think he was familiar with current technology.

4 years ago

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Michael Kaletta Chicago, IL

Keith was great, he knew exactly what to do and did an excellent job installing the ring doorbell. Very nice and easy to dea with. If I ever need anything else I won’t hesitate to ask for Keith!!!! Great job Keith

4 years ago

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Gwendy W Cordova, TN

Rod was quite helpful and patient when installing our new video doorbell. I was having trouble with my password reset and he helped me get that all figured out so he could complete the install and test it out.

4 years ago

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Albie Yonke Kansas City, MO

Michael was super professional and friendly. He set up the computer really efficiently and took extra time to explain everything to my son on how to navigate his new computer! Absolutely wonderful service.

4 years ago

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P BG Longmeadow, MA

They worked with me to make sure they found me the right tech for the job. Thank God i waited for them for find me a tech. I was going to just find a handyman. I could not have asked for a better service.

4 years ago

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Yolanda Harris Jacksonville, FL

Gary was phenomenal! He was fast & very professional! He went above & beyond to make our first mounting experience easy. We would love to use him again in the future! Thank you Gary!!

4 years ago

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Helga Judd Albuquerque, NM

Bill S took care of all my issues. I’m grateful to finally be able to connect to the internet …… I would love to have Bill return next time I have issues. He was fantastic!!

4 years ago

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Patti Couch Hamilton, OH

Jairam was so professional and handled my problem perfectly! I am so grateful as I needed some important documents printed out for my medical condition, and I want to thank you thank you!! Thank you Jairam!

4 years ago

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Jabari Cincinnati, OH

Ronald was a great technician. My installation was a little tricky, but Ronald took his time, gave me options on solutions, and went above and beyond! I was very impressed with his service.

5 years ago

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Elizabeth Loeb Cordova, TN

Great service on a complicated TV switch involving two residences 30 minutes apart. Great experience with our tech. Friendly, knowledgeable and patient! Super nice guy and both of our TVs work great now!

5 years ago

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KT Orem, UT

James was so helpful as I needed guidance on best camera position. Once the cameras were in place he made sure they were showing me exactly what I wanted. Great all around support, very personable!

5 years ago

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bcjohnson3 Leland, NC

Scott H. did a great job, he was very professional, thorough and did a great job with our installation. I would highly recommend his work and hope I get a chance to work with him again in the future.

5 years ago

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Sean Murney Colonial Heights, VA

Very professional workers, extremely nice. They did an excellent job keeping me informed on the work they were doing. They even made sure it was okay to come over earlier! Overall, fantastic experience.

5 years ago

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Monsecwar99 Newnan, GA

The tech Robert gets the 5 stars. The company HelloTech gets ZERO. It took 30 hours to get the link. Then I get 2 texts the next day Sunday, while at work so I couldn't answer, requesting (2nd was almost demanding) more availability. Then absolute silence. I initiated a chat Tuesday morning asking if there was in fact a tech in my area. She escalated my order and then back to silence until Wednesday afternoon. This started with purchase of service about 5pm Friday. Going back to expensive Geek Squad.

5 years ago

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Wanda Ponca City, OK

Marshall J. was extremely knowledgeable and helpful!! I am very satisfied with the service. He installed the equipment quickly and competently! Highly recommended the company and the service!!

5 years ago

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FrankieO Gualala, CA

John was wonderful. He knew what he was doing and was efficient. We are very pleased with the work that has been done by John and the prior tech that was sent out on another call. Thanks for this service!

5 years ago

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Diane M Lynch West Palm Beach, FL

Actually the best thing about this company is the technical support I got it got complicated yet he was knowledgeable, persevered through multiple foul ps and I am so grateful that I picked this company and him

5 years ago

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Jennifer Labbee Clovis, CA

Great Experience . Very careful and fast installation. Will use again. He took time to go over instructions to set up my new t.v. And Clean his area up when finished. Thank you Alfred.

5 years ago

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Lynn Kring Mission, KS

Great fast service; technician was highly knowledgeable and skilled. Work completed was above and beyond expectations. Cost of the service seemed to be a bit pricy, but was overall worth the cost.

5 years ago

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Frank Sensel Dayton, OH

My problem was not accurately described to Daniel. NOT his fault: your CHAT person apparently did not accurately "describe" my problem. Daniel eventually DID solve the issue.

7 years ago

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Laura

He was professional and courtesy. showed up right on time, had our tv up and secure in a timely fashion. Very knowledgeable. I will recommend to friends and will use your service again.

7 years ago

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David New Canaan, CT

Make sure you check out the capability of the technician PRIOR TO his arriving at your home. I had a relatively simple project: download on to my computer emails from an archiving company and then burn them on to a disc. I have no tech expertise and had to use an outside party for the project. The tech person arrived with no knowledge of the project, said he had never done any such activity, didn't know how to do the project and did not bring any discs or a disc burner to complete the task. He called another tech person at HelloTech for advise, and that person did not know how to undertake the project either. After one hour, the tech person at my home and I (with much help from me) figured out what to do. Finally. Fortunately, my daughter had left some blank discs at our home and my son had left his burner at our home. (children are grown adults and do not live at home) Otherwise, the project could not have been completed. Frustrating, but, in the end, the project was completed after a three-hour adventure.

7 years ago

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Courtney Rae Frasier San Antonio, TX

Techs are always polite, but this service is EXTREMELY OVERPRICED. Had a technician come and literally spend FIVE minutes in my home to tell me my ink cartridge had dried up. And that costs $107???? NEVER AGAIN will I use this company. Fees should be based on severity of problem and/or time spent repairing said problem. Waste of money. Next time I'll just buy a new printer- that would be cheaper!

8 years ago

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Marcie Tomb Prairie Village, KS

Duane and Hello Tech were both awesome! I definitely recommend Duane he was super nice and did a wonderful job! Thank you for making hanging my room size tv for me!

4 years ago

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Cary Sternberg Summerfield, FL

Tech arrived half hour late (we were informed of this just prior to his arrival time). When he arrived and looked at the TV he said under his breath, "well, they gypped me on this one". He then told me I would have to help him move the TV and we placed it on the floor and he proceeded to take off the legs. He then shook the wall the TV was to be mounted on and asked if the house we built after 2006. I said no it was 2003. He said that were would be an up-charge from 169 to 238 dollars. He asked if I wanted to go ahead and I said I felt trapped since my TV as laying on the floor without its legs. He said he would let HelloTech know of my displeasure. It turns out that his measurements were off and when the TV was hung, the sound bar would not fit under the TV. The sound bar then was sitting in front of the remote IR device and blocked the signal from my remote so it would not work. The sound bar now has to sit off center in order for the remote to work. The Techs solutions was for me to buy an IR extender to fix the problem. The TECH was coughing and hacking the whole time he was in my house. He was wearing a mask that covered his mouth and not his nose. The last thing he did before leaving was to give me his card and told me to call him directly for future work instead of going through HelloTech. It is my intent to use whatever social, news and neighborhood media platforms there are to let my communities know about my dissatisfaction with your company and the Tech

4 years ago

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Jo Ann Stroffolino Tallahassee, FL

Steven T. worked hard, did a good job and was professional. He was friendly and answered our questions. The overall HelloTech experience was excellent and efficient.

4 years ago

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Samyra Boney Orlando, FL

I had 3 TV’s mounted and was overcharged the initial charge was 288.00.. but this company charge me additional $288.00 +$120.01 and $28.00.. when I called to address the issue they stated by text and by phone they would return my call in 48 hours.. I NEVER got a call … I keep calling them demanding my refund $ 436.00.. my Installation was on 3/10.. i called them on 3/11… it’s 3/23/2022… this is STRAIGHT Criminal and predatory… to top off one mount TV cord does not even reach the electrical outlet … plus the tech did not install mount covers !!! At this point I have demanded full refund $712.00… I am terribly I satisfied

4 years ago

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Eric Pollack Miami, FL

Unexperienced Tech that did not want to complete the job ordered. The job was not what he expected and as such was not completed as I expected. In wall run was not completed. Alternative was sloppy. The exterior cable was not hidden or covered as I expected, however acceptable. Closet door was damaged and no attempt to repair it was offered. Door damage was preventable had a small table been moved. It was an accident and can be repaired. No offer to repair or report at time of incident. Has taken over a month to respond after several calls. Did a charge back on my credit card. A week later I received a damage form to fill out.

4 years ago

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C.J. Sales Cincinnati, OH

Donovan was EXCELLENT as always! He is the consummate professional and is very meticulous in making sure that the job is completed and that all systems are go.

4 years ago