Name: Optima Tax Relief
Rating: 4.4

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Verified Customer

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Roland Ketchens Reserve, LA

Good Service, Caring Staff And Compassion And Understanding

6 years ago

Reply from Optima Tax Relief

We've enjoyed working with you, thank you!

Jun. 9th, 2020

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Verified Customer

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Anonymous Opa Locka, FL

Thanks for your help and support couldn't have done it without your help

6 years ago

Reply from Optima Tax Relief

Thank you for your feedback! We're so happy to have helped you.

Jun. 3rd, 2020

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Verified Customer

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Liliana Torrado

Very professional and nice people. They really helped with tax problems.

6 years ago

Reply from Optima Tax Relief

So happy to hear that Ms. Torrado, thank you!

May. 27th, 2020

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Verified Customer

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Dean Haske

great on communication , very efficent , met my expectations

6 years ago

Reply from Optima Tax Relief

Glad we met your expectations on communication Mr. Haske!

May. 26th, 2020

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Verified Customer

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melvin thomas

always reliable and helpful and would recommend the company to anyone

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Thomas, we appreciate it!

May. 26th, 2020

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Verified Customer

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Cynthia Reed

Real helpful and caring people that take time to answer all your questions

6 years ago

Reply from Optima Tax Relief

Thank you for the feedback Ms. Reed!

May. 26th, 2020

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Verified Customer

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Elena Jones

Very nice lady, was concern about me understand the program in general.

6 years ago

Reply from Optima Tax Relief

Thanks Ms. Jones, we'll pass on the kind feedback!

May. 26th, 2020

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Verified Customer

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Stephanie Grodell

The portal is very easy to use and the staff follow up when they say they will.

6 years ago

Reply from Optima Tax Relief

Thanks Ms. Grodell! We appreciate that and we appreciate you following up!

May. 26th, 2020

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Verified Customer

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james litofsky

Optima is the best and most caring and hard working to get the results !

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Litofsky!

May. 26th, 2020

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Verified Customer

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Terry Dunn

They have been timely, professional and answered all questions and concerns

6 years ago

Reply from Optima Tax Relief

We appreciate that!

May. 26th, 2020

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Verified Customer

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Vernon McMillan

Always friendly, knowledgable, amd willimg to help solve your issues

6 years ago

Reply from Optima Tax Relief

Thanks Mr. McMillan! We appreciate all of your help.

May. 26th, 2020

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Verified Customer

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Joel Batten Monroe, NC

A Great Company to Work With. They had my back the first time i called

6 years ago

Reply from Optima Tax Relief

Of course Mr. Batten! Happy to hear it.

May. 12th, 2020

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Verified Customer

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Bonnie Canton, TX

They were very prompt with taking care of my taxes and getting a settlement.

6 years ago

Reply from Optima Tax Relief

Congratulations Bonnie! We've enjoyed working with you and we know you're happy to have resolved your tax debt with the IRS!

May. 12th, 2020

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Verified Customer

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Sean M Stratton Las Vegas, NV

Very helpful people i have worked with to get my tax situation under control

6 years ago

Reply from Optima Tax Relief

Excellent to hear and congrats on your resolution!

May. 11th, 2020

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Verified Customer

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pam Moorpark, CA

Courteous. Good response to questions, concerns, Helpful. A good resource.

6 years ago

Reply from Optima Tax Relief

Great to hear! Thanks for writing in, and please enjoy your day.

May. 12th, 2020

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Verified Customer

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Kristen Hensley San Jose, CA

Help me resolve my tax problem in a caring and professional way.

6 years ago

Reply from Optima Tax Relief

Thanks Ms. Hensley! We appreciate your feedback.

May. 11th, 2020

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Verified Customer

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Elizabeth Rutkes Caldwell, ID

Optima takes care of their customers and takes care of everything for you.

6 years ago

Reply from Optima Tax Relief

Absolutely! Our clients are our first priority. Thanks Ms. Rutkes!

May. 5th, 2020

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Verified Customer

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karen landon Woodbridge, VA

so far helpful and communicative, i've enjoyed working with them

6 years ago

Reply from Optima Tax Relief

Thanks for writing in with your feedback, Ms. Landon.

May. 5th, 2020

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Verified Customer

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Ray Culler Cameron, NC

They have been Super supportive and answer all questions quickly and easily.

6 years ago

Reply from Optima Tax Relief

Great to hear Mr. Culler!

May. 5th, 2020

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Verified Customer

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VINCENT GILLESPIE Chicago, IL

Because they are very professional in what they do I'm grateful and satisfied

6 years ago

Reply from Optima Tax Relief

Thanks Mr. Gillespie! Happy to work with you.

May. 5th, 2020

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Verified Customer

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BILL LAWRENCE Winter Park, FL

Kurt W told me what going on with my case and also inform me of the next step

6 years ago

Reply from Optima Tax Relief

Of course! We're happy to have worked to get you the resolution you deserve!

Apr. 7th, 2020

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Verified Customer

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Sophia Alice Vander Plaat

Procedures are easy to understand and representatives are always so helpful.

6 years ago

Reply from Optima Tax Relief

Thanks for sharing, Ms. Plaat! Our team loves our clients and love what they do.

Mar. 4th, 2020

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Verified Customer

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Regina Taitts

They are hard working and helping us get our taxes straightened out.

6 years ago

Reply from Optima Tax Relief

Of course, we're so proud to have assisted you Ms. Taitts!

Mar. 4th, 2020

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Verified Customer

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Ronald Jackson

Very effective. They take you through the process step by step.

6 years ago

Reply from Optima Tax Relief

Definitely, Mr. Jackson! We always take care of our clients to the best of our ability!

Mar. 4th, 2020

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Verified Customer

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Steve Washington, DC

Working with the staff, the ease of their portal system to upload doumentation

6 years ago

Reply from Optima Tax Relief

Thank you Steve - our staff enjoys showing our clients the portal system and convenient it is! We are enjoying working with you, so we appreciate the feedback.

Feb. 26th, 2020

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Verified Customer

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Mark Rudnicki Naples, FL

They did everything I needed them to do and saved me tons of money.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Rudnicki! We're glad to have saved you a ton of money!

Feb. 14th, 2020

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Verified Customer

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Paul

fast reponse, knowledgable to my personnel situation, able to resolve my issues

6 years ago

Reply from Optima Tax Relief

Thank you, that's great to hear!

Feb. 11th, 2020

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Verified Customer

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Melvin Barnes Sr

Best customer service and they understand people circumstance es

6 years ago

Reply from Optima Tax Relief

Absolutely. We know what our clients have been through and we try to get them through the process and provide an excellent resolution as fast as we can!

Feb. 11th, 2020

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Verified Customer

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Edward Eriksen

Honest - no hidden fees or additional charges. Kept me informed. Too many case manager changes

6 years ago

Reply from Optima Tax Relief

That's great feedback. We're glad you appreciate our pricing and transparency too!

Feb. 11th, 2020

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Verified Customer

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Debra Smith

They are extremely knowledgeable and provide professional support to customers.

6 years ago

Reply from Optima Tax Relief

It's our priority to provide our clients with a phenomenal resolution that brings them peace of mind. Thank you!

Feb. 11th, 2020

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Verified Customer

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B Burton

I like that the give very fast service and that the people are friendly

6 years ago

Reply from Optima Tax Relief

Great to hear. Our tax professionals are some of the friendliest around, and love what they do. We have enjoyed working with you!

Feb. 11th, 2020

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Verified Customer

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Gary Hill

They handled everything from start to finish in a very professional manner.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Hill! Thank you for the feedback! We're glad to have provided an impeccable, professional service for you!

Jan. 27th, 2020

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Verified Customer

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Sheye (Robert) Breaux

They deliver what they advertise. I am pleased with the service.

6 years ago

Reply from Optima Tax Relief

Thank you Ms. Breaux! We have appreciated working with you tremendously!

Jan. 17th, 2020

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Verified Customer

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William David Dillard

I would like them to make simplier to to send paper work had a hard time getting faxes through

6 years ago

Reply from Optima Tax Relief

We hear you Mr. Dillard, and we'll take note of that! Thank you.

Jan. 17th, 2020

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Verified Customer

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cristobal garcia

everything has been resolved and i am happy with the results

6 years ago

Reply from Optima Tax Relief

We're thrilled to hear that! Thank you!

Jan. 20th, 2020

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Verified Customer

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David John Anderson

Excellent service. Outstanding communication Very knowledgeable.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Anderson for the feedback, we have enjoyed working with you and are happy to continue to provide our service!

Jan. 14th, 2020

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Verified Customer

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Mike Samson

They are very thorough and keep you informed of the process.

6 years ago

Reply from Optima Tax Relief

We certainly appreciate it Mr. Samson! Thank you.

Jan. 14th, 2020

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Verified Customer

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Robert Canfield Cottonwood, AZ

professional , friendly , they expedite your concerns promptly .

6 years ago

Reply from Optima Tax Relief

We love hearing that! Thank you!

Jan. 14th, 2020

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Verified Customer

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Betty Haraldson

Wonderful people taking great care of our panicky state of affairs.

6 years ago

Reply from Optima Tax Relief

Absolutely, it's our pleasure. It's so important for us to help our clients get the resolution they deserve.

Jan. 9th, 2020

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Verified Customer

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tom nash

very helpful they are your answer to irs problems solved cant go wrong

6 years ago

Reply from Optima Tax Relief

Hi Mr. Nash, thanks for reaching out! We certainly appreciate it.

Jan. 9th, 2020

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Verified Customer

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Aimee Marr

Very pleased with payment plan to IRS, but your fee is very high, over $6,000.00.

6 years ago

Reply from Optima Tax Relief

Thanks for your feedback, Ms. Marr!

Dec. 10th, 2019

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Verified Customer

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Cindi Williams

stopped all liens and garnishments. stayed in constant contact thru out!

6 years ago

Reply from Optima Tax Relief

Thank you Ms. Williams, we aim to take great care of our clients.

Dec. 10th, 2019

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Verified Customer

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SB Macon, GA

Worked quickly to find a resolution, were professional, and extremely nice.

6 years ago

Reply from Optima Tax Relief

That's fantastic to hear - we're inspired every day by clients like you. Thank you for sharing how Optima has helped you!

Dec. 2nd, 2019

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Verified Customer

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Oliver Jarreau Hammond, LA

the job that optima has done for me has help me to become more at ease with my current situation.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Jarreau! Proud to hear it - congratulations on your resolution.

Nov. 25th, 2019

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Verified Customer

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Grover Cook

Their consistency and follow ups An explanation of how his is

6 years ago

Reply from Optima Tax Relief

Fantastic, thanks Mr. Cook!

Nov. 19th, 2019

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Verified Customer

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DANIEL RIVERA

SO FAR SO GOOD ,LOOKING FORWARD TO A SATISFYING SOLUTION !!!!!

6 years ago

Reply from Optima Tax Relief

We're excited to bring you to "satisfying" solution soon! Congratulations in advance - we are proud of you for sticking through the process!

Nov. 19th, 2019

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Verified Customer

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Glenn Hester

Hpful, understand, quality business. Ways interested in going and explaining issues.

6 years ago

Reply from Optima Tax Relief

Thank you Mr. Hester! So glad to have helped you through the process and we're happy to see you've benefited tremendously from working with us. Thanks again!

Nov. 19th, 2019

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Verified Customer

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Jerome brock

Because my taxes were taken care for less than I thought I owed

6 years ago

Reply from Optima Tax Relief

Isn't that great news? Thank you for sharing, Mr. Brock!

Nov. 19th, 2019

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Verified Customer

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Hugo c Ozuna-Gonzalez

They helped answer all my questions and were patient waiting for my feedback

6 years ago

Reply from Optima Tax Relief

Absolutely! We're so happy to have worked with you throughout the process.

Nov. 19th, 2019

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Verified Customer

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Kerrie Smith

Very dissatisfied- I have asked for my financial summery several times due to being denied a settlement offer that I feel was wrong. I have yet to receive a response

6 years ago

Reply from Optima Tax Relief

Hi Mr. Smith, we sincerely appreciate the feedback you provided. Rest assured that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients.

With that said, we have full confidence in our staff to deliver excellent service and results. Our team truly goes out of their way for every client who hires us. We are extremely proud of our staff and the amazing work that they do in helping thousands of people solve their IRS problems every month. We have resolved over a billion dollars in tax debts for our clients. We have received the Torch Award for Ethics from the Better Business Bureau as well as many other awards recognizing our adherence to the highest ethical standards, consumer-first business practices, and community service.

We would sincerely appreciate the opportunity to speak with you directly and we are looking forward to your call.

Nov. 19th, 2019