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FinishLine Tax Solutions

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5.3

Overall Score

Author: Jenna Vasquez

LAST UPDATED: April 10th, 2022

FinishLine Tax Solutions is a tax service provider with a wide variety of services ranging from tax relief to tax preparation. The company has CPAs, Enrolled Agents, IRS tax attorneys, and other tax professionals to tackle tax debt for the average consumer. Also, FinishLine offers a one-on-one consultation call to help set up service with its knowledgeable staff. The company offers a written guarantee of service. 

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The Good

  • Guaranteed Service and No Minimum Debt Required
  • Wide Variety of Tax Services
  • Available Nationwide

Guaranteed Service and No Minimum Debt Required

FinishLine Tax Solutions offers a unique guarantee to its customers that is extremely rare to see. The company provides in writing a guarantee not to stop working on a client’s case until “full tax resolution is reached.” This guarantee is invaluable that a company will not stop until the client is satisfied. 

Along with the unique guarantee policy, the company states it will provide service to anyone in tax debt regardless of the debt amount. Most companies will not work with a client until there is at least $1200 of debt.

Wide Variety of Tax Services

FinishLine Tax Solutions specializes in tax relief and offers a competitive level of service for individuals, the self-employed, and business owners. 
The company’s range of services includes the IRS hardship program, Wage Garnishment Release, Bank Levy Release, IRS Fresh Start Program, and many more. 

With FinishLine having former IRS agents in their employ, the company can be ahead of the curve on current information. This can come in handy when needing to discuss services like IRS Installment Agreements. 

Although FinishLine doesn’t focus primarily on tax-relief, its diversified menu of services can make it a one-stop-shop for all things tax-related. 

Available Nationwide

FinishLine Tax Solutions offers its services to all 50 states. Being available in all states is a unique feature of FinishLine because not all tax resolution companies offer their services to every state. 

Along with being available in all states, FinishLine also has a physical office located in Texas. Many tax relief companies do not offer a physical location, which can cause doubt in legitimacy. 

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The Bad

  • Missing Key Accreditations 

Missing Key Accreditations

FinishLine Tax Solutions does not show evidence of having any industry accreditations on its website. Accreditations hold companies to a centralized standard that they must fall into compliance with annually. Audits maintain this standard by specific organizations that manage accreditation, such as the National Tax Association of Tax Professionals (NATP) or the American Society of Tax Problem Solvers (ASTPS). 

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The Bottom Line

Compared with other companies, FinishLine on paper offers a robust level of services to its clients when it comes to tax relief. The guarantee and no minimum debt policy of the company are quite valuable and challenging to come by. 

When comparing their reviews against other companies and considering what others are saying, it does raise suspicion that the company might promise more than can be delivered. There isn’t an explicit declaration of terms and conditions found on the companies website or accreditations from popular, trusted industry organizations like the NATP. 

Overall, it would be highly recommended to check with other tax relief companies before conducting business with FinishLine Tax Solutions. It is never a good sign when customers in multiple reviews state they had difficulty reaching a company and getting a refund. 

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Star Rating

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3.8

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20 Reviews

Review Breakdown

5 grade

65%

4 grade

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3 grade

0%

2 grade

20%

1 grade

15%

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Review Source

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Carl Schell Maricopa, AZ

Poor communications. Rarely called me back. Getting information was like pulling teeth. I sent them mail twice. Once by registered mail they refused to sign for it. The other time it took them over a week to find it. They said the mail system as s meds. Both of these were copies of letters I received I received from the IRS and were time sensitive

5 years ago

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Reply from FinishLine Tax Solutions

Carl, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure issues such as these do not happen again.

Mar. 12th, 2021

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Jean Michel West Salem, WI

Very slow , with adding on to my finish date , letting discover take case to court, and have done nothing else. It's far from what i agreed too!disv

5 years ago

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Reply from FinishLine Tax Solutions

Jean, thank you for taking the time to let us know how we can improve. Take care.

Mar. 12th, 2021

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Marie Visalia, CA

Have to constantly remind them of what is going on

5 years ago

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Reply from FinishLine Tax Solutions

Marie, thank you for leaving feedback. Please reach out to us so we may identify ways to improve your experience.

Mar. 12th, 2021

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Anonymous

Getting contact and updates like pulling teeth

5 years ago

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Reply from FinishLine Tax Solutions

It is discouraging to learn of your experience with us. Your feedback helps us improve, so thank you for your honest review.

Mar. 12th, 2021