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FinishLine Tax Solutions

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5.3

Overall Score

Author: Jenna Vasquez

LAST UPDATED: April 10th, 2022

FinishLine Tax Solutions is a tax service provider with a wide variety of services ranging from tax relief to tax preparation. The company has CPAs, Enrolled Agents, IRS tax attorneys, and other tax professionals to tackle tax debt for the average consumer. Also, FinishLine offers a one-on-one consultation call to help set up service with its knowledgeable staff. The company offers a written guarantee of service. 

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The Good

  • Guaranteed Service and No Minimum Debt Required
  • Wide Variety of Tax Services
  • Available Nationwide

Guaranteed Service and No Minimum Debt Required

FinishLine Tax Solutions offers a unique guarantee to its customers that is extremely rare to see. The company provides in writing a guarantee not to stop working on a client’s case until “full tax resolution is reached.” This guarantee is invaluable that a company will not stop until the client is satisfied. 

Along with the unique guarantee policy, the company states it will provide service to anyone in tax debt regardless of the debt amount. Most companies will not work with a client until there is at least $1200 of debt.

Wide Variety of Tax Services

FinishLine Tax Solutions specializes in tax relief and offers a competitive level of service for individuals, the self-employed, and business owners. 
The company’s range of services includes the IRS hardship program, Wage Garnishment Release, Bank Levy Release, IRS Fresh Start Program, and many more. 

With FinishLine having former IRS agents in their employ, the company can be ahead of the curve on current information. This can come in handy when needing to discuss services like IRS Installment Agreements. 

Although FinishLine doesn’t focus primarily on tax-relief, its diversified menu of services can make it a one-stop-shop for all things tax-related. 

Available Nationwide

FinishLine Tax Solutions offers its services to all 50 states. Being available in all states is a unique feature of FinishLine because not all tax resolution companies offer their services to every state. 

Along with being available in all states, FinishLine also has a physical office located in Texas. Many tax relief companies do not offer a physical location, which can cause doubt in legitimacy. 

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The Bad

  • Missing Key Accreditations 

Missing Key Accreditations

FinishLine Tax Solutions does not show evidence of having any industry accreditations on its website. Accreditations hold companies to a centralized standard that they must fall into compliance with annually. Audits maintain this standard by specific organizations that manage accreditation, such as the National Tax Association of Tax Professionals (NATP) or the American Society of Tax Problem Solvers (ASTPS). 

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The Bottom Line

Compared with other companies, FinishLine on paper offers a robust level of services to its clients when it comes to tax relief. The guarantee and no minimum debt policy of the company are quite valuable and challenging to come by. 

When comparing their reviews against other companies and considering what others are saying, it does raise suspicion that the company might promise more than can be delivered. There isn’t an explicit declaration of terms and conditions found on the companies website or accreditations from popular, trusted industry organizations like the NATP. 

Overall, it would be highly recommended to check with other tax relief companies before conducting business with FinishLine Tax Solutions. It is never a good sign when customers in multiple reviews state they had difficulty reaching a company and getting a refund. 

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Star Rating

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3.8

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20 Reviews

Review Breakdown

5 grade

65%

4 grade

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3 grade

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2 grade

20%

1 grade

15%

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Review Source

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Larry Roberts Siloam Springs, AR

After 1 1/2years & lots of work on my part & cost of $1800 I have no relief from my taxes only a increase. Changed representatives 3 or 4 times & very poor communication from them.

5 years ago

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Reply from FinishLine Tax Solutions

Larry, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Mar. 12th, 2021

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Lam Hrt Kennesaw, GA

They get family and friends to leave good reviews but this company is freaking HORRIBLE. Horrible company and a complete waste of time and money. I made a mistake on my 2018 taxes and received notice from IRS saying I owe 5k. I contact Finishline to deal with the IRS and was informed to stop making payments to IRS and send them $300 a month for 6 months. I put my 1st pay towards the balance in Oct. 2021 and monthly payments of $300. After 5 months of waiting, Finishline came up with a payment plan of $72 a month for 6 years. I could have made payment arrangements with IRS instead of paying this fake company. After a few months, I did my taxes and the IRS took $5580 so they have been paid in full. I decided to contact the IRS and was informed at no time did Finishline Taxes contact them by email, fax, or phone. The entire 6 this company did absolutely nothing concerning me with IRS to help with my solution. They charge my account but did not do their job. They will only scam you, take your money, and will not contact the IRS. They tell you to stop paying the IRS so you can pay them to do absolutely nothing. DON'T WASTE YOUR TIME. Currently seeking guidance on reporting them and getting my money back.

4 years ago

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Marybeth Flynn Brighton, MA

Just got a notice from the government that they are going to levy my bank account. I continuously send emails but very rarely get a response. I’m very disappointed. I’m a nervous wreck. In the beginning I felt very comfortable that they were going to help me resolve this issue. When I don’t get responses to my emails I reach out to the initial person, Jeff, who is the only one that emails me back. He directed me to operations who were going to look into this, so I sent them the paperwork. They asked me to fax it which I tried to do for several days and it kept not going through, and they said sorry about the machine is busy at lunchtime or something like that, but I’ve been trying to fax things all throughout the day and when I ask them if they have received my stuff I get no answer.I’m so frustrated at this point. And disappointed.

5 years ago