Name: Anthem Tax Services
Rating: 4.3

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Verified Customer

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James choulos

Proficient , knowledgeable and efficient

7 years ago

Reply from Anthem Tax Services

Hello James, Thank you so much for taking the time to share your Anthem Tax Services experience. Your feedback is greatly appreciated.

Jun. 14th, 2019

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Verified Customer

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william lee

their service was excellent and the staff was wonderful

7 years ago

Reply from Anthem Tax Services

William, Thank you for taking the time to share your Anthem Tax Services experience with others. We’re happy that you allowed us to assist you with your tax needs!

Jun. 14th, 2019

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Mordy Tassa Encino, CA

Anthem Tax created terrible problems between me and the IRS which is still costing me a lot of money. It's very risky to rely on tax services providers that don't service their customers like real professionals. There are much better tax return service professionals around and it's worth the time to spend finding them.

5 years ago

Reply from Anthem Tax Services

Hello, we would like to apologize for your negative experience with our firm. We want to learn more about your specific situation and make things right. Unfortunately we cannot identify your case in our database using the name you posted with. If you would like to discuss your concerns further, please contact us again at 818-617-2199. Thank you for your feedback and we look forward to hearing from you to resolve this.

May. 27th, 2021

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Claudia Newbury Park, CA

Anthem did a wonderful job and made everything super easy for me to understand. I would use their services again.

8 years ago

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Robert Rosario Calabasas, CA

Worked with Eric @ Anthem. I have to say he put my mind at ease about nasty calls I was getting and straightened out my taxes. Thanks buddy.

8 years ago

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thesedays m Jacksonville, NC

The owner of this company does care for his customers. In the end Anthem took care of me.

4 years ago Edited February 24, 2022

Reply from Anthem Tax Services

Thank you!!!

Mar. 9th, 2022

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Anthem Tax Servicrs Minneapolis, MN

Very professional, consise, and efficient along with friendly staff and easy to work with..

5 years ago

Reply from Anthem Tax Services

Thank you!!

Dec. 2nd, 2021

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Eric Fredlund Oakland, CA

Excellent job for me with IRS. Gorlt exactly what i needed. Jake did a super job!

6 years ago

Reply from Anthem Tax Services

Thank you so much for taking the time to leave us this wonderful review, Eric!

Aug. 5th, 2020

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Michael McKee Manor, TX

Anthem has done a great job of getting my taxes compliant with the IRS. Thank you Anthem.

6 years ago Edited September 14, 2021

Reply from Anthem Tax Services

Thank you for the 5-star review, Michael!

Mar. 4th, 2021

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JC Independence, MO

Anthem was able to put me on the best solution for my tax issue. It was simple and easy.

7 years ago

Reply from Anthem Tax Services

Hello JC,

What great feedback. We are so happy to hear that you are satisfied with the outcome of your case. Please feel free to reach out to us if you have any questions or concerns in the future. We are always happy to help.

Aug. 20th, 2019

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Alexa Dowd Valley Village, CA

Josh was amazing to work with! The process was very easy and he made sure I was taken care of!

8 years ago

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Erik Lewis Atlanta, GA

Used them to deal with a nagging IRS problem where the IRS was mistaking me for someone else. I eventually switched to another company after no response.

4 years ago

Reply from Anthem Tax Services

Hello Eric, we want to learn more about your specific situation. Unfortunately we cannot identify your case in our database using the name you posted with. If you would like to discuss your concerns further, please contact us again at 888-548-0478. Thank you for your feedback and we look forward to hearing from you.

Dec. 2nd, 2021

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Verified Customer

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Paula Wilson Oviedo, FL

Would have liked more communication with Anthem staff

5 years ago

Reply from Anthem Tax Services

Thank you for your feedback, Paula. Your experience was also shared with our company so that we can make things right moving forward. We appreciate you!

Jan. 22nd, 2021

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Verified Customer

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Bruce McIlnay

They should have been more up front about the services that they could offer.

5 years ago

Reply from Anthem Tax Services

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly.

Jan. 19th, 2021

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RodneyYost Tracy, CA

Very helpful in figuring out the correct path to resolve the increase in tax.

5 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review, Rodney!

Sep. 10th, 2021

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Steve Gilligan Folcroft, PA

STAY AWAY..ALL LIES.THEY NEVER KEEP THEIR WORD. JAMES SUCKS...COMPLETE LIAR...NEVER EVER TALS TO IRS TO SOLVE PROBLEM...NEVER GIVES YOU A CONTACT AGREEMENT...STAY AWAY

7 years ago

Reply from Anthem Tax Services

Hello Steve, We are so sorry to read about your experience with us. If you would like we would love to discuss this with you further, and resolve any concerns and questions you have. You can reach the customer service department directly at 747-212-5670, we look forward to hearing from you!

Feb. 12th, 2019

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Joe Uceda Simi Valley, CA

Excellent customer service, very knowledgeable, and professional!

7 years ago

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A Marquez Cottonwood, AZ

Very helpful in assisting me with figuring out a way to get out of debt.

7 years ago

Reply from Anthem Tax Services

Thank you for taking the time to leave your positive feedback. You don't understand how much we appreciate your kind words!

Dec. 26th, 2018

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Julia UP Brunswick, GA

Good place with the most knowledgeable tax preparer. Great service. I even got a $50 gift card. Great.

4 years ago

Reply from Anthem Tax Services

Thank you, Julia!

Dec. 2nd, 2021

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Verified Customer

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Kate Castle Rock, WA

They were truly wonderful in helping me with my tax issues.

5 years ago

Reply from Anthem Tax Services

Hi Kate, we are so glad that you had a wonderful experience with Anthem. We see that you gave us 2-stars, was there an issue we could improve on? If so, we would love to discuss more, (407)815-3307.

Mar. 2nd, 2021

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Verified Customer

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Charles Harp

Reluctant to give information re:charges to process your claim!

5 years ago

Reply from Anthem Tax Services

Hello Mr. Harp , we would like to apologize for your negative experience with our firm. Your feedback has been forwarded to our Customer Support team for review.

Feb. 3rd, 2021

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Verified Customer

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Joe hill Catskill, NY

3 years in I still have to chase them down to get things done

6 years ago

Reply from Anthem Tax Services

Hello Mr. Hill , we would like to apologize for your negative experience with our firm. Your feedback has been forwarded to our Customer Support team for review.

Feb. 3rd, 2021

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wendy wincewicz Shelton, WA

Anthem charged $6500 for their services and saved me not a dime. I could have made the installment agreement without them.

4 years ago

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Chris Yinger San Jose, CA

Worked with Nadia and Jake to get a sufficient resolution.

4 years ago Edited March 30, 2022

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Kahale Camara Hilo, HI

Excellent service, they get the job done!

4 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review!

Mar. 9th, 2022

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Toni Helms Denver, CO

Understanding and made feel I was of value

5 years ago

Reply from Anthem Tax Services

Thank you for the kind words!

Sep. 10th, 2021

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Michael Bailey Lakewood, OH

These people know what they are doing. I recommend them

7 years ago

Reply from Anthem Tax Services

Thank you for bringing this to our attention, Michael. We apologize for your recent experience and would like to assist you. Be on the lookout for additional correspondence from our team.

Jul. 12th, 2019

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Kenneth Raymond Croskey Southfield, MI

Started out good but now having problems getting response to my concerns. Is there any way you could help?

7 years ago

Reply from Anthem Tax Services

Thank you for bringing this to our attention and we do deeply apologize for the delay in communication you are experiencing. Please contact our customer service team at 818-918-5910 so we can get this resolved for you as quickly as possible.

Jul. 18th, 2019

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Verified Customer

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Bob Craig

did not feel they did anything i couldnt do

6 years ago

Reply from Anthem Tax Services

Hello Mr. Craig , we would like to apologize for your negative experience with our firm. Your feedback has been forwarded to our Customer Support team for review.

Feb. 3rd, 2021

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Lisa Houston, TX

Be careful with this company. Not always true to there word . When stimulus check came had issue

4 years ago

Reply from Anthem Tax Services

Hello Lisa, we want to learn more about your specific situation. Unfortunately we cannot identify your case in our database using the name you posted with. If you would like to discuss your concerns further, please contact us again at 888-548-0478. Thank you for your feedback and we look forward to hearing from you.

Dec. 2nd, 2021

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Nicholas Greeley, CO

Pushed me off from one guy to another. Failed to help.

7 years ago

Reply from Anthem Tax Services

You filled out an online inquiry for help on our website 1/25/19. Marc H. reached out to you that same day but unfortunately was not able to get in touch with you. We then were able to reach you on 2/1/19 when you spoke with James A. who contacted via phone, this was the only representative you have spoken with at our firm. He explained to you that there was no benefit in having you hire our firm or any tax firm for that matter. Reason being is that once you file your 2017 & 2018 tax returns, the amount of withholdings you paid in vs. the earned income, would net you a refund substantial enough to offset the tax debt you owe. I am sorry that you feel we pushed you off and failed to help. With all respect, we feel that our advice helped you in knowing your options and not having to hire a 3rd party such as ourselves.

Feb. 8th, 2019

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Aziz B. Falls Church, VA

portion. Awful customer service and horrible experience.

5 years ago

Reply from Anthem Tax Services

Aziz- We had already had a conversation in regards to your experience and we had a plan of action so we can make your experience much better. We both came to an agreement and we had discussed refunding you since you had qualified for our money back guarantee. Unfortunately, you have gone MIA and we have not been able to get a hold of you. I have personally reached out to you multiple times and you have not returned our emails or phone calls. Therefore, I have not been able to get your refund issued. If you get this...please call me or email me back so we can get this resolved and get your refund issued.

Thanks-
Anthem Tax Services

Mar. 9th, 2022