Name: Anthem Tax Services
Rating: 4.3

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Phyllis Ariss

After my husband passed away, I had no idea what to do. IRS and State were harassing me and all I could do was cry. I took a leap of faith and asked Anthem to help. They were all so nice and fantastic to deal with. Hopefully I won't need more debt relief in the future but if I do I know Anthem Tax Services will help.

9 years ago

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Verified Customer

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Robert Kimble Columbus, OH

They were very responsive great results took the time to explain my situations provided options well worth the money.

5 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review, Robert. We appreciate you!

Mar. 2nd, 2021

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Verified Customer

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Shelton Bear, DE

It cost $2500 and I had to keep calling and threatening to call the better business bureau before someone would call me back . The only way I got information is when I called or sent an email for an update. Had to keep filling out the same forms over again.

5 years ago

Reply from Anthem Tax Services

Hello, we would like to apologize for your negative experience with our firm. We want to learn more about your specific situation and make things right. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly to find a resolution.

Jan. 22nd, 2021

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Verified Customer

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Lakeisha Grand Junction, CO

This is a scam. I’m now paying more because I used this company to assist me. I am now paying 2,000$ for this company that did nothing. I would never recommend using these people to anyone. Lack of communication is also a big downfall.

5 years ago

Reply from Anthem Tax Services

Hello, we would like to apologize for your negative experience with our firm. We want to learn more about your specific situation and make things right. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly to find a resolution.

Jan. 19th, 2021

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Verified Customer

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Marvelous

They helped me a lot !! They always updates me with what’s happening and the process ! Amazing service

5 years ago Edited September 14, 2021

Reply from Anthem Tax Services

Thank you for the 5-star review!

Dec. 16th, 2020

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Verified Customer

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Mary Whittaker

Terrible at communication, filed my returns late even though I had everything ready in time. Doesn't return emails in a timely matter. Cannot ever get a hold of anyone who is handling my case or returns. Got a penalty on my corp for their mishandling of my documents. The list goes on.

5 years ago

Reply from Anthem Tax Services

Thank you for providing your feedback and letting us know about this issue, Mrs. Whittaker. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your feedback has been forwarded to our Customer Support team for review, and they will contact you directly to find a resolution. We truly hope you provide us with an opportunity to turn your experience around.

Nov. 3rd, 2020

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Verified Customer

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Mike LaBadie San Rafael, CA

Answered all my questions, let me know what to expect from the start. My tax issue was solved within a month!!

7 years ago

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Verified Customer

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Luke Przybylski Los Angeles, CA

Customer service. I went through 4 different tax companies before using Anthem. By far the best I've worked with.

7 years ago

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Verified Customer

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Greg Elizalde San Diego, CA

very fast and easy to work with. I wasnt sure of how the process worked so i thought it might be time consuming.

7 years ago

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Verified Customer

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Demetrio Plaza Encino, CA

This comany has great customer service and a great staff. Recommend for anyone who needs help with their taxes.

7 years ago

Reply from Anthem Tax Services

Thank you so much for your kind feedback Demetrio. We always like to make sure that we provide a positive and professional experience when working with us.

Mar. 5th, 2019

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Wayne Dupree Podcast Owings Mills, MD

I don’t even know where to begin other than saying I just feel like crying about my experience with Anthem. I was trying to correct and take responsibility for my tax situation and I reached out to Anthem tax services and spoke to a Jacob A, who is no longer with the company, who told me it would cost over $15,000 to work with me but Anthem would work to keep liens off my record, and work to get me the lowest resolve. Now it seems that nobody wants to answer my emails or text messages, let alone voicemails. I’m supposed to be working with Sandra W but I haven’t heard from her since February 2. I can’t afford these $2,200 a month payments. I feel abandoned by this company and I am thinking about seeking legal action. I just need someone to help. For over $15K, I should expect better. I am not a major company, I am a small business owner and I feel because my bank account funds at the time looked like a gold mine, I got taken advantage of. Now I am in worst shape than I was before I signed on with Anthem. I filed my taxes, they didn’t. All I did was send them the paperwork and I rarely heard from my communication person Kristine P R. W came later. I need help please! They know who I am, I am the one leaving messages for W who doesn’t work on Fridays. FOLLOW UP: I heard from both today. I have upped my rating.

4 years ago Edited April 4, 2022

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William Cherry Ilion, NY

I was very excited to have this company help me with dealing with the IRS. I was working with case manager Valorie F. She was very good following up with me and keeping me calm during the audit process. I'm very thankful for the support she provided. William Cherry

4 years ago

Reply from Anthem Tax Services

Thank you, William!

Dec. 27th, 2021

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D Clark Orlando, FL

I definitely recommend Anthem Tax Services! They really helped me in my time of need. They made this stressful process into a bearable one. Answered all my questions and made me feel confident in the process!!!

6 years ago

Reply from Anthem Tax Services

Thank you, Dana! We really appreciate you taking the time to share your experience with us.

Oct. 23rd, 2020

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Rodney Gauvin Pittsburgh, PA

I cannot thank Jacob and Kathleen enough. They went above and beyond to solve my issue I recommend anthem tax and definitely ask for Jacob and Kathleen sincerely Rodney Gauvin

6 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review!

Feb. 3rd, 2021

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Shawna Youngblood Houston, TX

Josh is incredible, cannot say enough good things about this guy! He is one of the owners of Anthem Tax Services and he takes great pride in making sure customers are 100% satisfied with services rendered.

6 years ago Edited September 14, 2021

Reply from Anthem Tax Services

Thank you very much for such a great review, Shawna! We work hard to offer the best outcome for our clients, so I am happy to see that reflected to your case. I made sure Josh received the recognition and we feel lucky to have him!

Aug. 12th, 2020

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Karen Minneapolis, MN

They were amazing. The team took care of everything and were very kind and prompt. Thanks to the team I have my life back. Thank you doesn't seem enough for what they did help me

6 years ago

Reply from Anthem Tax Services

Hey Karen, thank you so much for taking the time to share your feedback. We appreciate you!

Aug. 5th, 2020

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Jay Griffith Moreno Valley, CA

Ethan B and the team are incredible. Have helped me solve my issues very quickly and they are great to work with. I would recommend them to anyone seeking help with Tax issues. Jay

6 years ago

Reply from Anthem Tax Services

Hey Jay, thanks for the wonderful review and the shoutout to Ethan! He is a great case manager and we feel lucky to have him.

Aug. 5th, 2020

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Charles Synan Spotsylvania, VA

I had some old tax debit that I needed handled they have been great to work with . To date they have already saved me from garnishment and eliminated over $11,000 in back tax. Thank you for your help. Chip S.

6 years ago

Reply from Anthem Tax Services

Thanks so much for sharing your story and review with us and the community, Charles!

Aug. 5th, 2020

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William Cochran Newark, OH

Your personnel were very helpful and courteous. I didn't know when I was being handed off to other personnel and that became very confusing. However, in the end it all came together and we are very satisfied with the results.

6 years ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us!

Feb. 3rd, 2021

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A . Vargas Fresno, CA

They are the best. Very helpful, honest, fast and very knowledgeable I will definitively recommend Anthem Tax to anyone that needs help with taxes. They put me at ease the very first time I contacted them.

6 years ago

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Kissy Baltimore, MD

I was in tax trouble and owed a lot of money. I was audited by the IRS. I worked with Arin and he did a avery good job reducing my liability. So much so that I am going to be using him again....very soon!

7 years ago

Reply from Anthem Tax Services

Thank you Kissy! We were more then happy to help you with your tax issues. If you need any further assistance feel free to contact us at 888-548-0478. It was a pleasure helping you with resolving this.

Thanks,
Anthem Tax Services

Sep. 26th, 2019

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linda spivey Decatur, GA

So far, I have been impressed with the quick response from everyone I have encountered. From the person I spoke with, I felt that they were genuinely interested in helping me get the best results with my tax problem.

7 years ago

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Kate Lois

Their service was good and better than the one has been receiving from other company. Eric was very good in attending to customer.. He always makes sure I received what I paid for. Thanks so much

8 years ago

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Dale H. Houston, TX

I was originally dealing with Optima and had the WORST experience trying to resolve this issue. Eric @ Anthem not only charged me half of the cost but also resolved my case in 3 months. Eric was phenomenal. Thanks buddy!

8 years ago

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Beatrice Escalante Canoga Park, CA

Most friendliest, and very helpful staff, I would and have referred friends and family. Unlike other tax resolution companies, I trust Anthem enough to have friends and family use their services.

8 years ago

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Marissa Pacoima, CA

I hired Anthem Tax to do my return And it was great ! They got the job done right away and had my return in my account in a week! and the price was right ! thanks Anthem 10/10 Recommend!

8 years ago

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Jerry west Granada Hills, CA

Great team that offered a solution to get out of this tax debt I got myself in. They saved me $140000 and really saved my life. I was in a dark place and they allowed me to see the light again. thank you!

8 years ago

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Gordon Trevisan Malibu, CA

Honestly i didn’t hire anyone to help with my IRS problem. I called and spoke with Eric and he gave me information on how to resolve it myself because he said it wasn’t something i need an attorney for. Thanks Anthem.

8 years ago

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John Salisbury

They were quick and was able to stop the IRS garnishment in 48 hours and helped me save my house. They settled my debt from 87,000 to the IRS and fixed it to $1,000. I will be going back to them to help file my tax returns.

9 years ago

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Gabriel Lagunas

I don't like taxes or doing reviews to be honest, the guys at Anthem deserve this. Out of 5 years and 4 firms dealing with my tax debt, these guys are the only ones that got it done. I was skeptical and resistant the whole process because I started thinking no one could help. I got a settlement for $332 on my $43k debt. Thanks guys.

9 years ago

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Verified Customer

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Neal Kovacik Perrysburg, OH

Came back after covid shutdown and worked on my issue until it got resolved in my favor.

5 years ago

Reply from Anthem Tax Services

Thank you, Neal!

May. 19th, 2021

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Verified Customer

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James B Hannah

Not super impressed, I feel like the people working my case where overworked and had little time to effectively negotiate the best situation for me.

5 years ago

Reply from Anthem Tax Services

All feedback is important to us and we appreciate the time you took to tell us about your experience. We strive to provide excellent customer service, and regret the experience you’ve had. We would like to speak with you further regarding your concerns, your feedback has been forwarded to our Customer Support team for review, and they will contact you directly.

Jan. 19th, 2021

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Verified Customer

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Jodee Karvala

Slow follow up. Always changing employees and having to start processes over. I also had a garnishment when I was told they had submitted everything to prevent it.

5 years ago

Reply from Anthem Tax Services

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly.

Jan. 19th, 2021

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Verified Customer

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Zenon

Providing update information when needed and responding questions in a timely manner.

6 years ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us. We appreciate you!

Oct. 26th, 2020

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Verified Customer

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Antonio

Jacob Armstrong and Kristine R. Pettit were Outstanding in every way. Over All Excellence!

6 years ago

Reply from Anthem Tax Services

Thank you so much, Antonio. We really appreciate you sharing your experience with us, and we agree, Jacob and Kristine are pretty great! They were thrilled to read your review.

Oct. 12th, 2020

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Verified Customer

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Teresa Thomas

Everyone I worked with were very knowledgeable and patient when I asked questions.

6 years ago

Reply from Anthem Tax Services

Thank you, Teresa! We appreciate you sharing your kind words.

Oct. 12th, 2020

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Verified Customer

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Allen Wilson, NC

Information Always had someone to call me and let me know how things are going

7 years ago

Reply from Anthem Tax Services

We appreciate the time you have taken to share your feedback, Allen!

Jun. 21st, 2019

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Verified Customer

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Ginger Bennett

They were very helpful and understanding of my situation and they genuinely wanted to help me.

7 years ago

Reply from Anthem Tax Services

Great feedback, Ginger! We genuinely appreciate it and we’re glad to hear that you’re happy with your Anthem Tax Services experience!

Jun. 14th, 2019

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wdollar Kennewick, WA

I received a notice from the IRS that I owe $45,026.53. On August 20, 2021 I called Anthem Tax Service and spoke with Mollie Aberle. Anthem Tax Services said they would be able to immediately stop garnishments, levies, liens, etc preventing further actions from the IRS for the total price of $8000.00. On October 03, 2021 I discovered an unauthorized promissory note charge of $16,974.72 from Anthem Tax Services bringing the total Anthem Tax Services fees to $24,974.72 on top of my IRS debt of $45,026.53. To date there has been no reduction of my tax liability, while I am being garnished with levies and liens being attached. I have reported Anthem Tax Services to all relevant local and federal government agencies. Avoid Anthem Tax Services. Do not waste your time and money with Anthem Tax Services. I have experienced the same tactics reported by other reviewers

4 years ago

Reply from Anthem Tax Services

Mr. Dollar you have had clear communication with your tax professional about the final resolution of your case. Your tax professional spoke with you at length on 11/16/2021 and explained the resolution obtained (CNC) being the best outcome possible, in which you agreed and understood. Should you like a follow up conversation to further discuss the final resolution of your case, we kindly ask you reach the mainline at 888-548-0478, and select option 2. Thank You.

Jan. 17th, 2022

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Christine Pacifica, CA

My husband, who is 76 years old, contacted this company for relief on an old tax obligation. David C, a slick salesman, made promises to my husband that he either knew or should have known Anthem could not keep, which we found out when we negotiated our own installment agreement with the IRS. We were in contact with Nadia A, Director of Quality Assurance, (what a laugh), Deyvi V, a Case Manager, (another big laugh) and Andrew M, who I think is a Negotiator, (the final big laugh). After promises of tax relief they only offered to enter us into an installment agreement for an amount we could not afford with a start date we couldn't meet. Once a contract is signed it is impossible to get in touch with anyone other than the company receptionist. My husband told them he didn't want their services anymore and they went ahead without notifying us to enter into the agreement with the IRS that we told them we couldn't afford. We had to spend days contacting the IRS to vacate this agreement and negotiate a new agreement we could work with. These are very smooth operators that are good at selling their worthless service to unsuspecting people in need of real help. Don't believe them and, whatever you do, DO NOT SIGN a contract with them. They have no shame and will may you pay them for NOTHING!!!

4 years ago

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Larissa Roberge Salt Lake City, UT

2.5 stars. Took 2 years to resolve. Wasted 5,000 to have anthem do the same thing I could have done. Have a lein on my home . Anthem was not even able get the late fees removed. I'd save your money and work with the irs yourself.

4 years ago

Reply from Anthem Tax Services

Please note that our offices placed you in the best position possible against the IRS—a Currently-Non-Collectible status which prevents all collection efforts by the IRS. In addition, while in this status, you are not required any payments towards the best. In essence, you are not paying the IRS tax debt while the IRS collection statute continues to run. When IRS tax debt is owed that cannot be full paid, all taxpayers face the filing of Federal Tax Liens by the IRS since this is the only way the government can protect their interests. Please note that we attempted to abate late filing penalties on your behalf. However, due to your prior IRS tax liability from 2009, the IRS denied an abatement. Had you not had a prior tax liability prior to your current oldest tax debt, then the IRS would have agreed to an abatement. Although taxpayers can enter into resolutions on their own, hiring Anthem has effectively resulted in you paying $0 to the IRS at this time while avoiding enforced collections. Our efforts from the date you retained us have been aimed at doing just that. In fact, we avoided and prevented all levies, seizure of assets and collection efforts by the IRS during your relationship with our company. We’d love an opportunity to review the terms and conditions of a CNC status with you again to further explain the benefits of this status. Thank you.

Jan. 11th, 2022

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Burt Johnson Horseheads, NY

When no one else would take my case Madeline and agent Barry helped me resolve my IRS nightmare into an affordable resolution!!! Thank you Anthem Tax Services!!

5 years ago

Reply from Anthem Tax Services

Thank you, Burt. Madeline and Barry were thrilled to read your wonderful review!

May. 27th, 2021

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Gregg Sterling, VA

I contacted Anthem Tax Service (ATS) over 18 months ago. After speaking with Greg he guaranteed that they would save me at least the cost of the program of $4500. Initially I had great hopes, but after they kept asking for the same Power of Attorney 5 times from 5 different people I started to raise flags. My account was handed off to 5 different people and none of them apparently communicate with the previous. After 18 months I have still yet to see them reduce my tax liability by 1 PENNY! And don't fall for their 100% guarantee, this is ABSOLUTEY bogus as well! I have reached out to over 5 people at ATS and have yet to receive a response after 2 weeks! THIS IS A SCAM!! Save your money.

5 years ago

Reply from Anthem Tax Services

Gregg, we are sorry to hear about your concerns. Customer support will be reaching out to you to discuss this further. We value our client's and their concerns, and would like the opportunity to resolve any concerns you have.

Dec. 16th, 2020

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David Johnson Reno, NV

The representatives of this company are very knowledgeable, caring and professional in every way. They were always there to help whenever needed. Great Great people !

5 years ago

Reply from Anthem Tax Services

We appreciate the kind words, David. The team at Anthem Tax Services thank you for trusting us with your tax needs!

Nov. 23rd, 2020

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Teamteam Miami, FL

I’m so happy I finally got my taxes all sorted everything was so simplified and done properly. Thank you anthem tax soooo much for making my life easier❤️

6 years ago

Reply from Anthem Tax Services

Thank you so much for taking the time to leave us this wonderful review!

Aug. 5th, 2020

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Tranquilty onthemind Austin, TX

I had to constantly call them when they would say they would call me back. Not dependable! Saying things like we're so busy with other customers, Well my husband and i were customers too. We felt neglected. They were not good about doing what they said they would do. Quite honestly i feel like i could have done exactly what they did and saved my self $3000.00

6 years ago

Reply from Anthem Tax Services

My name is Josh and i am one of the owners of Anthem Tax Services. Please email me at Josh@anthemtaxservices.com so i can give you my direct line and we can set up a time to talk. I take your matter seriously and will see to it that your issue is resolved, if that isn't possible for any reason, I will gladly refund the $3,000 you paid us immediatley with no questions asked. I look forward to speaking with you.

May. 16th, 2020

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Comanche123 Bartlesville, OK

DO NOT USE THIS COMPANY!!!!!! They took my husband and I for $6500, yes I said $6500. What we got for $6500 was a RIDICULOUS payment plan. Not $1 of interest, fees, from the IRS was taken off. We could have done what they did and we even asked them this the first time we spoke to them and we were told no we will get you a better deal. Oh and the ridiculous pymt plan we did get they said that in a year they could possibly look into lowering that for more money of course. I hope this review will help at least one family from the heartache and the feeling of hopelessness that we feel and are now kicking ourselves for being scammed. They took all we had, we should have known when in the first month and a half we couldn't get anyone to call us back. We are just beside ourselves with grief on being so stupid. We don't know what we are going to do now because we are way worse off now then we were when we started. We honestly thought Anthem wanted and was going to help us but instead they took $6500 which to a normal working class family of 6 is a HUGE amount of money.

6 years ago Edited September 14, 2021

Reply from Anthem Tax Services

Hi Mandy- my name is Jake and I am one of the partners here. Can you please call me? 888-548-0478 and ask to speak with Jake. I'd like to speak with you regarding your experience and hopefully I can get this taken care of for you.

Thanks-
Jake Shulman
Anthem Tax Services

Feb. 21st, 2020

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Carol Spin Orlando, FL

BE AWARE! They just want to take your money, paid $1500 for a promise of tax debt relief and get a bigger refund to go towards the debt and the only thing they've done was to set up an installment plan which I could have done by myself. Besides the long wait to process or return us when they feel to do so or you just keep ignored, the miscommunication, the lack of attention on filing our taxes, the lie about removing penalties and interests for non payment.... they simply don't care about you, it's very frustrating and completely disappointed. I wish I could get my money back, it would at least really pay part of the debt, which is way more worth than their services so far.

6 years ago

Reply from Anthem Tax Services

Hello Carol, We are so sorry to read about your concerns. We would like to discuss this with you further, and resolve any concerns or questions you have. You can reach the customer service department , we look forward to hearing from you! Thank You

Feb. 4th, 2020

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H Edward Brocaille Phoenix, AZ

If I could give them zero stars I would. They are not at all professional. They don’t know what they are doing. Lost my money first time had to resend it. Then they had to do the taxes 3 times because they didn’t take off everything they were supposed to & I know deductions because I’ve been in trucking over 35 yrs. They don’t take off all your deductions so that you owe over $10000 and they can get the $1500 to resolve it. One of my deductions was over $19000 . As soon as they were done IRS PUT A LIEN ON ME. Isn’t that what they are suppose to take care of?? Didn’t happen now I’ve got to get someone else to take care of it and take off my $19000 plus deduction. DO NOT USE ANTHEM. I tried contacting them about this matter & they ignore me.

6 years ago

Reply from Anthem Tax Services

Edward it was a pleasure to speak to you today. I would also like to thank you for addressing your concerns. With that being said as we discussed I will be looking into to this matter and will be in contact you by the end of this week. Once again it was a pleasure speaking with you and I look forward to being able to come to a resolution that you are entitled to.

Jan. 21st, 2020

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Nichel'le Vance Union City, CA

My husband and I started dealing with this company back in August 2019 they have since then drained my account of $3700 we have been calling them since September to see what’s going on with the case no one is ever available we never get an email or a call back and then when we try to stop the payments they’re actually fighting us for our money but won’t talk to us I would not recommend anybody to use these people I don’t know how they got a five star rating and who they paid to lie for them but it’s all one big fat lie! They cannot be trusted!!!! I just called them about five minutes ago the management team was unavailable the lawyer was unavailable the case manager was unavailable and this is every single time we call

6 years ago

Reply from Anthem Tax Services

Hello Nichel'le, We are so sorry to read about your concerns. We would like to discuss this with you further, and resolve any concerns and questions you have. You can reach the customer service department directly at 818-918-5910, we look forward to hearing from you!

Jan. 15th, 2020