Name: Anthem Tax Services
Rating: 4.3

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Bill Austin Sugar Land, TX

Anthem tax service provided me with a personal and professional tax service. I look forward to a continued relationship with Anthem for all my future Tax needs.

7 years ago

Reply from Anthem Tax Services

Thank you Bill! We are glad we were able to resolve your tax issues! If you need anything feel free to contact us at 888-548-0478.

Thanks-
Anthem Tax Services

Sep. 26th, 2019

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Mattie Hughes McComb, MS

Very professional, prompt, dedicated, well informed and friendly. Was a pleasure working with them to resolve my tax issues. Would recommend them to others.

7 years ago

Reply from Anthem Tax Services

Thank you Mattie! We were more then happy to help you with your tax issues. If you need any further assistance feel free to contact us at 888-548-0478.

Thanks,
Anthem Tax Services

Sep. 26th, 2019

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Mary Newport Beach, CA

So far, I have been frustrated by my experiences with Anthem Tax. I paid $7,500 to sign up. After reviewing my taxes before they submitted them, I noticed they were done incorrectly, and missing several things, which was incredibly discouraging because I have almost zero tax expertise. They re-did them, submitted them, and I still haven't received an offer in compromise. I signed up in mid-January, and now it's almost mid-August. I've had a hard time getting anyone to call me back after leaving voicemails. This is honestly become a very discouraging experience. For some reviewers, it looks like we've been experiencing the same poor service, and others, it seems, had a great experience, so it's really disappointing to be on the short end of this. I'm hoping at least someone will get back to me so I can understand where I'm at. While my tax debt is my own fault and no one else's - I did sign up with this company hoping to get some help/relief, and as my anxiety keeps building, I'm still waiting...trying to be hopeful that some kind of offer will come through.

7 years ago

Reply from Anthem Tax Services

Hello Mary, We are so sorry to hear about your experience with Anthem Tax Services. We would love the opportunity to do a more in depth review of your case. Please call our customer service department directly at 818-918-5910 or email us at .

Aug. 12th, 2019

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A Sad Consumer Clarksville, TN

I signed up with Anthem on 02/01/19, and I have yet to hear from a case manager or attorney. I advised the person who signed me that I had a deadline of 02/19/19 to respond to the IRS, and he assured me that cases are assigned to attorneys on Tuesdays and Thursdays, and it would no problem to get a reply to the IRS by 02/19/19. It is now almost 04/02/19, and the only time I have heard from Anthem is when they were asking for my payment to be made or else my case would have to be dropped. I have spoken with two pretty nice reps who tried to help me, but so far, Anthem has not kept its word to me. I am now well past my deadline to respond to the IRS, and I don't think Anthem will help me until my entire fee of $1500 is paid. I am $750 paid so far.

7 years ago

Reply from Anthem Tax Services

Hello, We are so sorry to hear about the unfavorable experience you have had thus far with Anthem Tax Service . Please allow us the opportunity to look further into this matter further for you. We have a customer service department that you can contact directly at 818-918-5910 or . We thank you for taking the time to provide us with your feed back as it will only help us get better.

Apr. 2nd, 2019

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Doris Dave

Anthem did a marvelous work and did everything s easy for me to understand. I would use their services again. I’m so so impressed. I will definitely come back

8 years ago

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Gregory Fry

I received a wonderful service from Anthem, did an amazing work and made everything s easy for me to understand. I would use their services again. I’m hihgly impressed

8 years ago

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adriana Pacoima, CA

Really An outsatnding Group of People at Anthem! Jake & Josh really Know their Stuff and Helped me Tremendously! I would recommend them to any one dealing with Tax Debt.

8 years ago

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Jerome Parker Agoura Hills, CA

The only reason I am leaving a review is cause this is the only place that did what they told me.... I also felt like they cared they explained everything in detail. Thanks Eric

8 years ago

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Verified Customer

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A.W.

They always keep in contact with me and kept me updated on my status

5 years ago

Reply from Anthem Tax Services

Thank you for the wonderful review!

Jun. 3rd, 2021

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Verified Customer

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Marie Denver, CO

I went without contact from my representative for months. My case has been open for over a year now.

5 years ago

Reply from Anthem Tax Services

Hi Marie , we would like to apologize for your experience. This is not what we'd like to hold ourselves to when it comes to reassuring our clients during the resolution process. We would like to discuss with you further, please contact us (407)815-3307.

Mar. 2nd, 2021

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Verified Customer

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Rochelle Porter Desoto, TX

90% tax reduction. Great communication, very professional, easy to work with.

5 years ago

Reply from Anthem Tax Services

Thank you for the wonderful review, Rochelle!

Mar. 2nd, 2021

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Verified Customer

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Don Williams Olathe, KS

They worked to solve our tax problem and have checked with us since then every year at tax time.

5 years ago

Reply from Anthem Tax Services

Thanks for the great review, Don! The team at Anthem is thrilled you're happy with your experience.

Jan. 25th, 2021

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Verified Customer

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Rodney Buena Park, CA

Very Professional, always did what they said they were gonna do

5 years ago

Reply from Anthem Tax Services

Thank you for the wonderful review, Rodney!

Jan. 22nd, 2021

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Verified Customer

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Anthony Loconte Saugus, MA

seems like good personable people. assistance and resolution was very quick

5 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review, Anthony!

Jan. 22nd, 2021

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Verified Customer

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Michele scott Antioch, CA

They took 2500$ didn't do what they promised has not been in contact with me I'm disabled and they took advantage of that please have someone return my calls

5 years ago

Reply from Anthem Tax Services

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly to find a resolution. We truly hope you provide us with an opportunity to turn your experience around.

Jan. 19th, 2021

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Verified Customer

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Childs

Staff initially changed often. Was alarming yet things settled and my comfort level grew.

5 years ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us!

Nov. 25th, 2020

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Verified Customer

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Leah Hewitt

Jacob was great! He communicated well and I came out with no debt

5 years ago

Reply from Anthem Tax Services

We appreciate the kind words, Leah. Jacob and the team at Anthem Tax Services thank you for trusting us with your tax needs!

Nov. 9th, 2020

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Verified Customer

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Tracy

Once things got up and running, things went smoothly. Prompt communication.

5 years ago

Reply from Anthem Tax Services

Thank you for the 5-star review, Tracy!

Nov. 3rd, 2020

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Verified Customer

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Wilbert Pena

They know what they are doing and out at ease anyone with tax issues

6 years ago

Reply from Anthem Tax Services

Thank you for the great review, Wilbert!

Oct. 26th, 2020

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Verified Customer

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Al W Whitehurst Surprise, AZ

Extremely professional trustworthy and they keep you very informed.

7 years ago

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Verified Customer

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Walter Shelton

They are very thorough and explain things in a way you can understand

7 years ago

Reply from Anthem Tax Services

Great feedback, Walter! We genuinely appreciate it and we’re glad to hear that you’re happy with your Anthem Tax Services experience!

Jun. 14th, 2019

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sean gomez

I have worked with Anthem Tax Services since February 24, 2020 and they have patiently worked with me to the point of a possible resolution.

4 years ago Edited April 15, 2022

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Mot Kirby Laguna Niguel, CA

After paying over$6000 to these folks, they let my case just sit there. No action taken until IRS and FTB threatening letters were received. No reduction in penalties no offer in compromise the only relief they could get was “currently not collectible” status from IRS and payment plan with FTB. Account closed. Now they will not even answer one question about inheritance I will be receiving. Wishing I had gone with another company, Anthem Tax Services did not help at all.

4 years ago

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N R Canton, GA

Total ripoff. After you pay them they disappear. After you ask for a refund of $3200 after 3 years of deeper in debt and looking like a schmuck to the IRS, they reappeared, begged for another chance, they they lied to the BBB and denied we were clients. After the BBB closed our complaint because of that we are unable to get any response from Anthem Tax. I was asked to give positive reviews of their Customer Service person after she talked me into staying and not getting the refund in May. We have been totally ghosted by them since June.

5 years ago

Reply from Anthem Tax Services

Hello, we want to learn more about your specific situation. Unfortunately we cannot identify your case in our database using the name you posted with. If you would like to discuss your concerns further, please contact us again at 888-548-0478. Thank you for your feedback and we look forward to hearing from you.

Dec. 2nd, 2021

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Khalid Bostick Hyattsville, MD

I had a good experience with them... They were very good at trying to resolve my tax debt... Exploring various options to help me to the best solution

5 years ago

Reply from Anthem Tax Services

Thank you, Khalid!

Aug. 2nd, 2021

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Mike Larson Rockford, IL

I just started but so far,, Could be easier to contact and get ahold of. Could call clients back when they leave a message. I left several messages but no response yet. Could provide monthly updates so we THE CUSTOMERS are not left in the dark Should have a way to video chat with clients Let's see if they how it goes.

5 years ago

Reply from Anthem Tax Services

Thank you for providing your feedback and letting us know about this issue, Mr. Larson. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your feedback has been forwarded to our Customer Support team for review, and they will contact you directly to find a resolution. We truly hope you provide us with an opportunity to turn your experience around.

Jul. 7th, 2021

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Larissa Kalispell, MT

Gave Anthem over $4,500 two years ago. Went through three consultants. Haven't heard back. Now I get an assistant or someone else. Filed two years of taxes already. Could have done the same job myself and worked with the IRS. Haven't got any feedback from them. Doubt I'll get my money back even though the first person I worked with said they would definitely be able to lower my bill. At this point. I'd rather work with the IRS myself. Go with a different tax service or do it yourself. Don't waste your money.

5 years ago

Reply from Anthem Tax Services

We would like to apologize for your negative experience. This is not what we'd like to hold ourselves to when it comes to reassuring our clients during the resolution process. Your feedback has been forwarded to our Customer Support team for review and they will contact you directly to find a resolution. Thank you for letting us know.

May. 20th, 2021

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John Duta Moorpark, CA

Honest, helpful, knowledgeable, fair, and professional. In my opinion, If you are in need of excellent help then look nowhere else.

5 years ago

Reply from Anthem Tax Services

Thank you for the wonderful recommendation, John!

Nov. 9th, 2020

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Danielle B Orlando, FL

Great experience. Would definitely recommend if you have tax issues! The team I was assigned was amazing and answered all my questions!

5 years ago

Reply from Anthem Tax Services

Thank you so much for your kind words, Danielle! We really appreciate you taking the time out to share your experience with us.

Oct. 30th, 2020

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austin driscoll Des Moines, IA

I can’t say enough about how much money these guys saved me on my taxes with IRS! Above and beyond customer service! HIGHLY recommend.

6 years ago

Reply from Anthem Tax Services

Hey Austin, thank you so much for taking the time to leave us this wonderful review. We appreciate you!

Aug. 5th, 2020

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Scott Nesbit, MS

It has been over a year now and I if I don't email or call I never hear from these people. I would not recommend Anthem Tax services to anyone. I owe 24k in back taxes and they have charged me $3700 to so call help me. Absolutely nothing has changed and I have no sort of update. I've been switched from one agent to another. Stay away from this company. I should have called someone else. Only thing I have to show at this point is more DEBT!!

6 years ago

Reply from Anthem Tax Services

Hello Scott. We are so sorry to hear about your experience with Anthem Tax Services. We would love the opportunity to do a more in depth review of your case and speak with you regarding your concerns. Please call our customer service department directly at 818-918-5910 or email us at .

Jan. 15th, 2020

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Jeff Federal Way, WA

I called anthem tax service to help me with text issues they were very professional answered all my questions and did an outstanding job.

6 years ago

Reply from Anthem Tax Services

Thank you Jeff
We thank you for your business and your trust.

Dec. 24th, 2019

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Candace Ellis Cincinnati, OH

Anthem was wonderful for for my difficult tax issue. I worked with Roger and he was knowledgeable and overall customer service is solid.

7 years ago

Reply from Anthem Tax Services

Hello Candace, Thank you for sharing your experience with others. Our goal is to provide our clients with the most outstanding customer service possible. We know that you have a number of options when researching tax relief companies, we thank you for choosing Anthem Tax Services.

Aug. 15th, 2019

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Athena Greenfield, MA

I found the sales person to be quite helpful and knowledgeable about my tax situation. With his skill and experience, I felt that he would effectively be able to help me.

7 years ago

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JFM Boston, MA

I spoke with a helpful rep for 45 minutes. He then said it would cost $6500 to take my case and would require full payment BEFORE I would receive a contract or any written information regarding terms and conditions. He promised 100% refundable if they couldn't solve my issue but refused to provide it in writing until after I paid. I've NEVER dealt with any company requiring payment without a bill/contract or description of services. Beware.

7 years ago

Reply from Anthem Tax Services

I apologize for the confusion that has clearly occurred in this situation. I do not doubt that there was a potential lack of proper protocol not followed in this instance. We would never expect a prospective client to pay our fees without reviewing a contract and full breakdown of proposed services rendered. My Name is Josh and I am one of the owners of Anthem Tax Services, I take your concerns very seriously and know that this is the last experience you should be dealing with when trying to resolve a stressful issue like tax debt. Please call our direct line at 888-548-0478 and ask for Josh. I will take care of you and make up for the bad first impression, Hope to hear from you.

Josh Kahn
Anthem Tax Services

Dec. 19th, 2018

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Josh c Elko, NV

Josh and his team are awesome to work with ! Very helpful and work with the schedule that best fits you ! Highly recommend this team

7 years ago

Reply from Anthem Tax Services

Thank you so much for your kind words, and we are always here to help!

Dec. 20th, 2018

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Catherine mark

Eric is the best. He made sure everything I did was without stress. Anthem tax services were so good. I really enjoy myself with them. Thanks a lot

8 years ago

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Verified Customer

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Scheryl Forsythe-Bolling Plano, TX

Professional services reasonable prices.

5 years ago Edited September 14, 2021

Reply from Anthem Tax Services

Thank you for the 5-star review, Sheryl!

May. 19th, 2021

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Verified Customer

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Ana Maria Chavez Bakersfield, CA

The result of their efforts was excellent.

5 years ago

Reply from Anthem Tax Services

Thank you, Ana. We are thrilled you had a wonderful experience with our firm!

Mar. 2nd, 2021

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Verified Customer

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Margarita Carson, CA

Very helpful to me friendly and easy to talk and communicate.

5 years ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us, Margarita!

Mar. 2nd, 2021

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Verified Customer

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Michele Elmwood, WI

They are very professional and they solved my tax problem.

5 years ago

Reply from Anthem Tax Services

Thank you so much for your kind words, Michele! We really appreciate you taking the time out to share your experience with us.

Jan. 25th, 2021

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Verified Customer

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Mesmer Adoni

great communication with client and follow up calls

5 years ago

Reply from Anthem Tax Services

Thank you for sharing your experience with us!

Dec. 16th, 2020

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Verified Customer

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Mike Tableman

Extremely thorough and explain everything very diligently

5 years ago

Reply from Anthem Tax Services

Thank you so much for taking the time to share your feedback. We appreciate you, Mike!

Dec. 1st, 2020

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Verified Customer

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Lisa Bastin

Excellent and professional customer service

5 years ago

Reply from Anthem Tax Services

Hi Lisa, thanks for leaving us such a wonderful review. We are thrilled you had a great experience with our services!!

Nov. 25th, 2020

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Verified Customer

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Aldo Lozoya

They took care of business, very professional.

5 years ago

Reply from Anthem Tax Services

Thank you so much for your kind words, Aldo! We really appreciate you taking the time out to share your experience with us.

Nov. 25th, 2020

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Verified Customer

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Dave Johnson Los Angeles, CA

I received an amazing service. Highly recommended

7 years ago

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Verified Customer

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Allen McDaniel Greenville, NC

David Cruz has been very helpful and professional

7 years ago

Reply from Anthem Tax Services

Your positive feedback Is much appreciated, and so happy to hear that our staff were able to exceed your expectations. Please feel free to reach out anytime you have any questions.

Dec. 27th, 2018

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Verified Customer

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Randa Rancho Cucamonga, CA

They are perfect professional and trustworthy

7 years ago

Reply from Anthem Tax Services

Thank you so much for your feedback. Please don't ever hesitate to reach out to us if you ever have any questions!

Dec. 26th, 2018

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Verified Customer

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Fredrick Thompson Lufkin, TX

Always helpful and answered our questions and got situation resolved

7 years ago

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Verified Customer

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Denise Pinkett Santa Monica, CA

Anthem delivered on their promise in a timely fashion.

7 years ago