Name: TurboTax
Rating: 4.5

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Trisha Ross DeWitt, MI

I used their online service and They messed it up badly. I don't like the way they have it set up and i don't like how they make you pay for it up front instead of letting you pay via refund. Never will I ever use TurboTax again...

4 years ago

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Chad Edgar Wentzville, MO

TurboTax also as a courtesy accuracy spot-on they're very good at their jobs and that is very helpful

4 years ago

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Dougie D Harold, KY

TurboTax works very well! The cost is low to free depending on your needs! The web site is very detailed and thorough! Live staff is excellent!

4 years ago

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Victoria Phillips Fort Worth, TX

I've used turbo tax for years makes filing simple. My aunt started using turbo tax too after I showed her how easy it is!

4 years ago

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Laura Mccall Yuba City, CA

Super easy to use the customer service is quick to help if it's needed. And Way cheaper then other companys.

4 years ago

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courtney tennant Salem, VA

Turbo Tax employees took all of my stress away during tax season and matched the service price of one of their competitors

5 years ago

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Kanuto Tucson, AZ

I love TurboTax! I have used their software for years and have saved a lot of money doing my own taxes.

5 years ago

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Shawn Lisi

It's nice when it's free. I had one thing where I did debt consolidation for some reason they tax you on money saved from this I had to use 1 special form and it cost me

7 years ago

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Phoenix Aurora, CO

Just did my taxes and was forced to buy a premium account when I was trying to avoid it. No confirmation of the amount I was paying - the website forced me to pay double what I would have for something I'm not even going to use. I hate this company.

7 years ago

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Ruth Aurora, CO

My free taxes turned into a $104 bill. Why you ask? Because i was on unemployment last year. That's right, because i was on unemployment, i only made $26,000, and it cost me more to do my taxes. I have used turbo tax my whole life. I will be using taxslyer from now on. Free unless you dont have any money. Pish, $104 for a $400 return.

7 years ago

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Don Wilson, OK

good experience; the format is very intuitive and easy to use.. They find more deductions than I find on my own.

7 years ago

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Maria Wilhelm

Easy, easy, easy. Dependable. I like that the information from the previous year populates into the current tax year.

7 years ago

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Mary Perry Murfreesboro, TN

I have been using this product for over four years and I have never had a problem. Very easy to understand and use.

8 years ago

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John P Montz

I have had good experience with Turbo, using them for 10 yrs. They are trustworthy. Could do a better job of keeping their q&Am more current.

8 years ago

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Maria Echevarria Melrose Park, IL

The program is user friendly and customer service is available when you need them. Lower the rates, in the past three years the cost has gone up.

8 years ago

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Danielle R Queen Creek, AZ

They're great...............nothing needs to change maybe the fees can be lowered cause they aren't kind of extreme

8 years ago

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Rhonda stewart Queen Creek, AZ

Good value for the money. Software easily navigated. Got to be more expensive than I thought it was worth

8 years ago

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Adam Belmont, CA

It is very User Friendly, explores all avenues of deductions, and guidance is helpful, and is updated continuously

8 years ago

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Anne M Landefeld

The method to determine the level of tax filing is not clear until one realizes the request for payment when one tries to copy the worksheets to review.

8 years ago

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Robert Hummel

EXCELLENT, ESPECIALLY for SENIORS, being stressed by the Obama, led, socialist IRA. assualts on America.

8 years ago

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Tina Edmond, OK

I like being able to do my own taxes, and knowing where every tax $ is saved. I'm confident in their product.

8 years ago

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Lorraine Black Wewahitchka, FL

They are good and accurate, however, it takes a lot of wffort to find answers to your questions. Theres no customer agent on the phone that will help

8 years ago

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Debby Willis Dunn, NC

It was very easy to follow and they filed it electronically and It only took less than 20 days to receive my refund.

8 years ago

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Chris Gauvin

Incredibly easy and accurate, safe to do online, and trustworthy. They guarantee their work as well.

8 years ago

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Kristie Hibbing, MN

Found all possible savings. My tax accountant did not offer as many ways to save as turbo tax did. And it cost less.

8 years ago

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Stuart Schnitzer

It's fine for simple tax returns. It mishandled a dividend account and got my State tax totally wrong. It had me sned estimated taxes when I was actually owed a refund

8 years ago

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Spencer Barclay Salt Lake City, UT

The integrations that TurboTax had with other providers, including brokerage accounts like Acorns and Robinhood, made tax prep simple.

8 years ago

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Sara Crusade Junction City, KS

Software is easy to use and saves info from previous years so I don't have to start over each tax season.

8 years ago

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Evelyn

Ease of use, thoroughness, speed. Live chat available and ability to import the previous years info into new tax year.

8 years ago

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TJ

turbo tax has made doing my taxes so much easier. I used to get so intimidated by taxes and now its so simple.

8 years ago

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Hyrum Sandy, UT

Turbo Tax promises a free tax return every time, but once you start working though it, all these fees start popping out of nowhere. I'd recommend looking elsewhere. They get the job done, but I feel their advertising is dishonest.

8 years ago

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Julie Firkins Orem, UT

we have used turbo tax the past couple of years and so have my children, very user friendly i would recommend this tax program to any one filing 1040 even free state tax also

9 years ago

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Ian Coleman Seattle, WA

Was very poorly treated by TurboTax. The system directed me to file a certain tax return, charged 38$. Turned out that they had me file the wrong tax return so now I not only have to file another one but I also have to file an amendment to undo the one they filed...and they refuse to give me a refund too. Shockingly bad way to treat a customer

9 years ago

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wyattpaige Tallahassee, FL

overall really great, can be hard to navigate if you’re having issues or questions but customer support is very helpful

4 years ago

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Carlianne Slocomb, AL

I love turbo tax! I have been using turbo tax to file my taxes for years now and always appreciate the easy walk through guide to filing!

4 years ago

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Jared Robinson Provo, UT

I've used TurboTax for quite a few years now. It works smoothly and is a quick and cheap way to handle my fairly simple tax return.

4 years ago

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OrvilleBro Herriman, UT

We use this software every year to do our taxes. It leads us through questions with normal english and makes doing taxes not horrible.

4 years ago

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emblair Herriman, UT

My go-to for completing my taxes each year. They walk you through it in the simplest way and making filing easy. Thank you!

4 years ago

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Glenn Dalton Salt Lake City, UT

easy to use and understand. Not very helpful, (hard to access forms etc.) when taxes are more complex, like stocks, dividends, overseas investments etc.

4 years ago

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Jackie Gardner Riverton, UT

With step by step instructions, it's easy to use. We used to hire a private accountant, but Turbo Tax saves me so much money.

4 years ago

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Gavin Jones Columbus, OH

I found the website easy to manage and walker me through simple steps so I could file my taxes and enabled me to do it in a minimal amount of time.

4 years ago

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Rebecca D

Turbo tax made simple filing easy. Great product for people with easy deductions and straight forward returns. Great customer service.

4 years ago

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Hannah Barth Tallahassee, FL

TurboTax made filing my taxes super easy. I wasn't sure how to do taxes on my own, but the live chat feature was super helpful.

4 years ago

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Jodianna Tallahassee, FL

I like how they are always there to help when tax season is approaching. It is great for young people who do not know where to start.

4 years ago

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IloriaTess R. Atlanta, GA

I love how easy it was to complete my tax forms. They made all information easy to ready and the directions were easy to follow

4 years ago

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The Voice Over Closet Anaheim, CA

I use this every year to do my taxes. And I am so grateful because without if I wouldn't have a clue how to do it. Makes it super easy.

5 years ago

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Trent Ewing Round Lake, IL

I use Turbo Tax every year for my taxes and have for the last 10 years at least! I love how easy it is and I always get great returns. It is definitely a great value!

5 years ago

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ang ,

Makes doing taxes simple. I love the easy question format. I’ve done both personal and business taxes using this software.

5 years ago Edited September 14, 2021

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Katrina Breithaupt Provo, UT

TurboTax was very user-friendly and simple to use, which makes the complicated process of dealing with taxes much nicer!

5 years ago

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Kyle Provo, UT

There was a big ProPublica article that came out a year or two ago about how TurboTax charges a TON of people that are eligible for free tax services. Basically they hid the government mandated free one and advertised their only free under extreme circumstances program... I think they've been more upfront since then.

5 years ago