Name: TurboTax
Rating: 4.5

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Sofie Rosenvall Alpine, UT

We have only ever used Turbo Tax to file our yearly taxes... We love the prompts it gives us and how it guides you step by step... We never feel like we left anything out! We also love that we can do it from our own home, on our own time... Its fast easy and convenient!

8 years ago

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Amber Saratoga Springs, UT

We’ve used Turbo Tax for 18 years. I love how all my tax questions are explained online. It’s also a bonus that you can chat with an accountant online if needed to further my knowledge of tax issues.

8 years ago

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Sarah Ava Salt Lake City, UT

I used TurboTax for years as a single adult working a full time job, and it was so simple. Step by step help and easy filing online, it was so much more convenient than filling out the paperwork and mailing it in.

8 years ago

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Dylan Findlay South Jordan, UT

I have tried different kinds of tax preparation software over the years but TurboTax is my favorite by far. It is simple to use and double-checks to make sure everything is accurate. Love it!

8 years ago

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Brian Slade South Jordan, UT

Ease of use is the best thing I like about TurboTax. The way the software walks you through all the pertinent questions is great and really makes filing taxes easier to handle.

8 years ago

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Kristiane R Durfey Orem, UT

Turbo Tax was a great site to file my taxes with. It took us through all the steps, showed us where to enter our information and was easy to understand. Very easy to use and we didn't have to pay an accountant.

8 years ago Edited March 1, 2022

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NT Pleasant Grove, UT

quick, easy, user friendly, and you do it on your on from the comfort of your own home! no hassle waiting in long lines. do it yourself is the best. very simple product to use.

8 years ago

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Kyrstin South Jordan, UT

My husband and I love TurboTax. It’s so easy to use and it’s cheap! We feel good about the tax returns we get and feel like TurboTax has a great platform for helping you get your money’s worth!

8 years ago

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Troy Millett Lindon, UT

I have used TurboTax to complete my tax returns for probably 10 years or more. I like their easy step by step process, and how easy it is to file electronically. Would definitely recommend to anyone.

8 years ago

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Jacob Johnson Provo, UT

I thought that I would need to get help from my accountant friends to do my taxes, however they were incredibly easy to do with this. TurboTax genuinely impressed me with it's intuitiveness and simplicity.

8 years ago

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Sarah Fairfax, VA

I have used TurboTax for many years and really appreciate their software for the most part. Unfortunately, when I've had questions that don't quite fit in the mold it takes some time/effort to get to the right answer, but overall I think they provide a simple way to complete taxes.

8 years ago

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Anne Kimball Salt Lake City, UT

I used TurboTax the first few years of filing my taxes and it made it so simple. I thought taxes were going to be so daunting, but it really simplified it for me to make it way less complicated!

8 years ago

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Cubnelson Los Angeles, CA

It was a convenient service but I messed up my taxes when I used it that year and ended up with a bill for $10,000. It would be nice if they had access to people that could consult about how to file. I also had trouble getting back on the website in order to print off my tax return after the fact. It required that I file for the next year before they would give me access to my previous year. So I wasn't super happy about that.

8 years ago

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Calista Huber Mesa, AZ

TurboTax makes taxes so easy and fast! I would just say, read all the words carefully... we missed something once and had to do an amendment. It's also easier if you keep your tax papers organized throughout the year.

8 years ago

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Amy Stewart Gilbert, AZ

We purchase Turbo Tax every year to do our taxes at home. We love the step by step instructions that allows us to get the most back on our taxes. It has been a wonderful product and i would highly recommend it.

8 years ago

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Adam Crawley Pleasant Grove, UT

I recently used TurboTax. It was so easy to use and there are tons of help resources and instructions. In addition, the website easily let me save and come back to it later if I got busy. The only downside, was that I had to figure out how to access all the paper work myself. I would have loved maybe a seperate service to do all of that for me.

8 years ago

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Landon Robison Layton, UT

I use TurboTax every year to do my taxes. They make the process as simple as possible and a lot less stressful. It is inexpensive as well. Great resource to use for your taxes.

8 years ago

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Angie Seguin, TX

I love how easy and affordable turbo tax is. They make it so easy to do your own taxes. If you mess up on something they help you fix it.

4 years ago

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Belle Pierdon Willoughby, OH

I've used Turbo Tax for a couple of years in the past; liked the step by step ease of use but I have found a much better service that suits me better.

5 years ago

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Cheyenne Stewart Knoxville, TN

TurboTax is super easy to use, very fast. TurboTax helps you with all your tax needs & allows you to print all your documents needed

5 years ago

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Seth Schellenberg Lehi, UT

Filing my taxes is so easy and they really guide you through the process in the best way without making you feel like a toddler.

5 years ago

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Judy Feldmeier Houston, TX

So easy to navigate, the step by step process of completing the return is very user friendly. There Q&A works really well!

6 years ago

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steven Riverhead, NY

Tax Audit that is partnered with Turbox tax is NOT Helpful. Every year I paid for the audit protection and finally needed it and got no help at all.. I can't even get a refund from turbo tax because Tax Audit is separate even though Turbo Tax charged me for the service.. Will not be wasting money on that again..

7 years ago

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Kat Humpston New Orleans, LA

I ordered my return on a card to my new house after moving out of state. I had used a local bank before and no matter what I did the bank would not close the account, let me access the account or stop incurring overages. turbo tax sent my return to the old bank instead of the prepaid card I ordered, and I lost hundreds of dollars. after many phone calls and hours on the phone turbo tax refuses to fix this. I have used them for years but they don't even follow up with my filed complaints. I am never usingb this service again, money is not safe with turbotax

7 years ago

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Ray Talley Savannah, GA

Terrible experience. They tried to sneak in $144 dollars of fees to there "free" filing. One of the fees was $40.00 for direct deposit and they wouldn't allow the refund to be a paper check instead of paying them. If you have a healthcare marketplace plan, you can't use the "free" filing. Then the package they want you to buy didn't include the state. Another 44.00 I went back to H&R Block.

7 years ago

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Anonymous Coeur d'Alene, ID

Don’t use the customer service sucks especially for their Pre paid card. I didn’t get my card in the mail when I was supposed to and when I called they said they would expedite it and then I called the day I was supposed to get it and got told that they sent it standard mail. And that there was nothing they could do and when I asked to speak to a supervisor I got told they would have to call me back even though I told them I couldn’t wait for that because I had to be at work I have had to call customer service 6 times now and all they did was say sorry.

7 years ago

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MIKE Santa Fe, NM

Used them for nearly 10 years. It would be nice to see returning customer benefits and offers similar to what a new Turbo Tax customer would get.

7 years ago

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jeanne Lewis

I have used Turbo Tax for many years and really like their product. I would like to be able to ask questions face to face, this would help greatly when stuck on an issue.

7 years ago

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Tanner Cook Gilbert, AZ

Turbotax has been a lifesaver in filing taxes. I have used them for years, and never have any problems! Very easy process to go through.

7 years ago

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Phillis Bruchmiller Spring, TX

They are GREAT! always up to date, let you know about any updates while you are prepring your taxes, and even throughout the year. EXCELLENT

8 years ago

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RACHEL RODARTE Hesperia, CA

If you're a first time user, turbotax will explain everything to you, they also have a "HELP" section where you can ask them questions

8 years ago

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Cynthia Toth

Turbotax is easy to use. It guides you step by step if you need it. And, you can file electronically from the software.

8 years ago

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Alicia Holman Gilbert, AZ

Easy to use for someone looking to get their taxes done quickly. However, if you have extensive deductions or questions, I felt lost. Wish there was more customer support.

8 years ago

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First timer

Not bad if you know what to do. If you are filing an EZ, it is like clock work. But if filing more extensive paperwork than you might want to consult a professional.

8 years ago

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Rebecca Riggin Muncie, IN

Fantastic! They really have some great agents. Sure you may pay more but I'll do that every yr over a free service with no help

8 years ago

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David and PatriciaHill

Turbo Tax has been generally good for us, although when our tax status became increasingly complicated, we had to enlist a private accounting firm to help us.

8 years ago

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Dennis Smith Texas City, TX

It walks me through the process and will ask important questions that I would normally not think about, that is tax deductable.

8 years ago

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Cynthia Williams Daytona Beach, FL

They are up to date on all tax laws and simplify any forms I may need, and I feel I get the best refunds with their service.

8 years ago

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Kristina Encino, CA

It makes taxes easy by putting question mark icons that you can click on to understand everything you need to know about taxes

8 years ago

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James

Using it year to year, you get to see side by side the numbers so you don't forget anything or have skewed numbers that might draw an audit.

8 years ago

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Heidi Spearer Foresthill, CA

I thoughtI might be able to deduct medical expenses but they were less than the standard deduction so my filing should have qualified for free. It was not.

8 years ago

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ClaireEMatt Havana, FL

TurboTax is easy and free to use. I have had no bad experiences using this service and the process of filing my taxes with them has never been an issue.

4 years ago

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Lyssa Havana, FL

TurboTax is my go-to site for filing my taxes. The system is super user-friendly, and they even have a Live chatting for quick support whenever you need it!

4 years ago

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anna blaser St Louis, MO

If you have a simple tax return, TurboTax is great. The value is great, and they ask you questions that help you out. Even if it’s on your own, I love it.

4 years ago

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Tami Thurgood Herriman, UT

It’s easy to use…especially if you already have a familiarity with preparing taxes. If not…you will just need to ease through several questions so it can help you prepare your tax return.

4 years ago

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Kristen Roseville, CA

My husband and I have used TurboTax for 3 years now. The site is simple and we feel we always get an honest return. For our simple income, it works great.

4 years ago

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J B Sandy, UT

I used TurboTax every year while I was in college. They were the least expensive option, and they could support the student loan interest and financial aid reporting.

4 years ago Edited January 21, 2022

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Tammy Koch Ashburn, VA

TurboTax has been my go to for a dozen or so years. I used them when I owned a small business and a home with a lot of itemized deductions and I use them still without deductions. Price is reasonable.

4 years ago

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Stephen Thompson

utilized Turbo Tax for 5 years and found it easy to understand and easy to use. User-friendliness is great! Simple to follow instructions and decision-tree of information.

4 years ago

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Sandra Little Eugene, OR

I used TurboTax for a few years because I had relatively easy taxes to file. I like the user friendliness of the program. I found it to be a straightforward program.

4 years ago