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Amazon Prime

Is This Your Business?
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889 User Reviews

6.4

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Author: Kalicia Bateman

LAST UPDATED: April 19th, 2022

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The Good

  • Large viewing selection
  • Features and perks
  • Discounts and free trial

Selection

Amazon Prime has over 4,500 movies and television shows for you to choose from.

Additional Perks

Members of Amazon Prime also have access to Prime Music, Prime Photos, Prime Pantry, and Amazon Elements. Customers also have access to free two day shipping on all orders marked with the special Prime icon on Amazon.com.

Parental Controls

Amazon Prime provides quality parental controls, allowing members to set a PIN and viewing restrictions on movies and TV shows.

Student Discount

If you are a student you get six months of Amazon Prime for free, and 50 percent off after that, for as long as you are a student.

Free 30-day Trial

Amazon offers a 30-day free trial to potential customers, allowing them to try out Amazon Prime before making a final decision. Amazon Prime has so many great aspects to their service. For $99/year, subscribers pay less than $9 a month for Amazon Prime's services. This is a very reasonable price for the streaming tv industry. In addition, Amazon Prime gives its members the option to pay a small fee to watch newer/more popular releases so they don't have to wait. Overall, from the large library to the additional Amazon Perks, this service has many great benefits!
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The Bad

  • One time large fee
  • Can have additional costs
  • No personalization options

One Time Large Fee

Although, if broken down, Amazon Prime's fee is less than $9 monthly, having to pay $99 all at once can be a lot. Amazon Prime doesn't provide a monthly payment option for members.

Additional Costs

Although Amazon Prime releases content quickly, members have to pay to watch newer episodes & movies from popular series. Costs range from $1.99-$2.99, and movie rentals are $2.99-$6.99.

Personalization

Amazon does not have as many account personalization capabilities as some of its competitors, such as Netflix. Although Amazon Prime has many great features to their service, they do have a few drawbacks, as you can see.  Amazon's main drawback is that you have to pay for an entire year up front, which can be a high price to pay for some people. In addition, they don't have as many personalization controls as Netflix.
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The Bottom Line

For regular Amazon consumers, Amazon Prime is an excellent streaming option to look into. However, for those who don't shop a lot on Amazon, and would not utilize the free two day standard shipping, Amazon Prime might not be worth the $99 all-at-once annual price. Overall Amazon Prime has a large selection of movies and TV, with their own Amazon Prime exclusive series.  They provide their members with many additional perks not related to streaming TV, which is a bonus.  Also, they provide discounts to students.
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User Reviews

Star Rating

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4.3

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889 Reviews

Review Breakdown

5 grade

52%

4 grade

30%

3 grade

12%

2 grade

2%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Keerthana Manivannan Santa Clara, CA

Great service, and WHO doesn't have Amazon Prime anymore? They have completely monopolized this game and it's everywhere! 2 day delivery is great! Free Returns is better! But I do NOT trust Amazon Reviews, and if you're their customer, you know what I'm talking about. I have had some companies when shipping out their product, they offer incentive ($10 amazon gift card or something similar) to write a great review of the product on Amazon. And boy oh boy, are people making that happen. Amazon is trying to combat this problem but I don't know how it can completely eradicate it. Prime Video is great! They have some good shows/movies but their UI is terrible. I find it difficult to go forward or rewind through portions of the video I'm watching so I am not using Amazon Prime Video THAT often.

4 years ago

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nako Bismarck, ND

I've only used Amazon Prime for purchasing things. For the most part it is great. I order enough to make the fee worth it even though it is a large fee to pay all at once; there should be a monthly option. The free 2 day shipping is awesome when it actually comes in 2 days. My latest purchase was ordered on a Wednesday and I didn't receive it until Monday. Even though that was the specified delivery time, I didn't know that until after completing my order and when I checked the tracking info it took 2 days to ship. I know it sounds like I am nitpicking but when you pay 100 bucks for this feature, you expect it to work every time. Other than that I do truly enjoy the service.

8 years ago Edited September 14, 2021

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Kenneth Okerlund Orem, UT

I absolutely love amazon prime, it has saved me so many times when it has come to getting textbooks for my college classes. Before I had prime I would have to spend more money at a bookstore because it wouldn't be shipped to me in time, but that is no longer an issue. I love that they also give a very nice student discount. There has only been one time where something wasn't delivered to me on time and Amazon customer service did a fantastic job of helping me track down what happened and we found out that it was the postal service that had messed up which means Amazon did their job perfectly and went out of their way to help me for something that wasn't their mistake.

9 years ago

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KW Phoenix, AZ

Amazon Prime offers plenty of shows and movies, but I don't always find ones I'd like to watch.... OR, the ones I'd like to watch aren't included with Prime, so I'd have to pay more to watch them. It's easy enough to navigate and search. It's also easy to create a personalized watch list. I like that I can search for movies or shows on my computer and save them to my watch list, then go to my tv and easily find them to watch later. As a perk for being a Prime member, it's a nice service. I just wish there were better movies.

4 years ago

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buggy crazy Clatskanie, OR

Real good selection, good rental prices, often with special trials of other services and very easy to deal with as long s you do NOT use their useless voice Firestick which was wireless and didn't work worth a crap and that thing NEVER understood what I said. Good customer service, you can call them and talk to a REAL human! the bad is sometimes shows would end without warning.

4 years ago

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Lyn Dorchester, MA

I like the quick free shipping, but the video part of Amazon Prime is not of the same quality. I have had it for a number of years, but have seen that they are charging more to see videos than in the past. There were more free selections. The surprising thing is that sometimes really old videos have a charge to view them. I am not referring to Disney movies, but other general selections that may have been free in the past. The other issue is that at high viewing times, some videos keep freezing and have to be reset. On the other hand, there are many free options to take advantage of.

4 years ago Edited January 16, 2022

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Caloway Salt Lake City, UT

There are a lot of good shows on Amazon Prime, but there are also a lot of options that crowd out the good options. The setup of the website isn't the greatest which makes it harder to find movies or shows. I do like the option that Amazon gives of watching certain moves (normally the more popular ones that aren't on any of the other streaming services) with commercial breaks.

5 years ago

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Craig Meier

on iPad tablet, they are good with pausing and resume playing vs. netflex you have to hit the screen twice to pause. Also it is nice they link in to IMDb so during any scene of most newer showes/movies you can find out who the characters are in that particular scene. Content is better than Netflix in my opinion. Much newer more popular movie releases. stuff i guess netflix saves for its sister company DVD.com

7 years ago

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Marc Borland Sun Prairie, WI

I would give it 5 stars, except one glaring con. The pros, it's cheaper than Netflix, if you want 4k. I like the original content quite a bit. Excellent selection (again, for what I watch). Now the cons. Next to impossible to have a separate user on different devices. I'd like my wife to have her shows and movies that she can see easily, and vice versa. Biggest con is the 25 steps you have to go through to get to 4K content. I have 4k equipment, it should be at the top of the menu. (used to be). Seems they want to advertise they do 4K, but not actually have you use it.

8 years ago

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Christy Suguturaga Orem, UT

We stream amazon every day. I love all the shows and movies on there but there’s two things that bother me. 1- I can’t put up parental controls to block certain content from my kids and that’s disappointing because sometimes I think of cancelling my subscription so my kids don’t watch bad stuff. 2- I get why they do it but why show a bunch of shows and movies that are not included with prime mixed in with ones that are included. It makes it feel like when I click on amazon I’m going to go broke. Ends up costing more than going out. Sometimes I just don’t want to click on it. But I do appreciate that they made it so that the shows automatically play the next episode. I never turned it on for my kids before that because I had to be sitting there to start the next one or hand my tiny kid the remote and that could end with my problem number one where I can’t block adult content. Just a few things to think about.

7 years ago

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Kevin Nelson

Overall Amazon has an amazing content offering. I have been able to find just about anything I look for in their offering. That said, what is included for free in Prime is much more limited than their overall offering, however. They still have great titles included in the Prime area, though. Amazon is one of the best companies I have dealt with when it comes to making it easy to do business with them. Simple ordering or resubscribing, preference understanding, problem resolution have all been excellent. The only reason I don't give them a total 5-star rating is that after paying for Prime, when a movie I want to see is not included in Prime, it often cost $5 or more to rent the movie. Compared to a Redbox or other offerings, that feel fairly expensive, especially on top of already paying for the Prime subscription.

7 years ago

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Carol N Little

Since you changed your picture view, there isn't enough information about the movies, etc. I have to go to IMDb to find about the movie.

7 years ago Edited September 14, 2021

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Shon Scoville Lehi, UT

Amazon prime is so great to provide access to awesome movies and tv shows. There are a lot of really random and bizarre titles, but it does provide a lot of cool shows that I like, so that is good. I like that it recommends shows to be also based on my past views.

4 years ago

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Paula Pili Provo, UT

Amazon Prime has a wide selection of movies and shows! It’s membership is all inclusive with all of its benefits So, basically it’s a package deal. The reason I gave it a 4 star rating is because even though there is a wide selection I find I am constantly paying extra

4 years ago Edited January 17, 2022

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Noureddine Lalami Brentwood, CA

Amazon Prime is a decent value for the money, although prices have been rising over the past few years. And unless you order enough products during the year, membership may not be worth the price. On the plus side, customer service is great and fast.

4 years ago

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Vy Ha Birmingham, AL

I liked that Amazon prime delivers faster packages but when it comes to the last day before, they offer a 2 day advance shipping that increased my shipping date by that amount. It turned out my things needed to be gathered from another facility which is why it took longer but I wish that was clarified from the beginning.

4 years ago

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Darrin Pelham Rincon, GA

We use Prime from home from time to time, it helps us find the movies or shows that we can't find other places. The cost of the things we usually rent are pretty decent but you also have the option to buy them. It is a good go to place to find the odd things you are looking for.

5 years ago

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MindyV Lubbock, TX

Amazon Prime is great. Wish they'd offer more movies and TV shows to watch for free. I love getting free shipping with Amazon Prime. But I only get free shipping sometimes. They charge WAY too much if you want to sell a few items on their website. Amazon REALLY needs to keep politics out of their business!!!!!!!!

5 years ago

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Jessica Lopez , FL

Currently with Prime,been using them a few months now. Good selection of movies. Prices are a little high for some of the movies/shows that are not included for free, but they give you options for free 7 day subscriptions on some shows

5 years ago

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Amy Billings Smithfield, UT

Amazon is a great company, and Amazon streaming service is no exception. It is an easy way to rent movies that may not otherwise be available. It rarely buffers, and they have some exciting original content like Jack Reacher. You can’t go wrong with Amazon!

5 years ago

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Jc Cribbs Akron, OH

Prime gives you a lot of options for consuming video and tv content. For about the same price of Netflix you get a large variety of new and old tv shows and movies. Not to mention Thursday Night Football that starts in October! I also enjoy their Amazon Original programming I feel they are expanding on creating some great new tv series to watch.

6 years ago

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Hannah Giles Pleasant Grove, UT

I use Amazon Prime all the time. We probably use it at least four times per week. I like the variety of shows and movies that they have and find it pretty easy to search for shows. I wish they had more that are free with our Prime membership. It seems that we do have to pay to rent most shows and rarely find free ones.

7 years ago

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Angela Alexander

I have enjoyed my experiences with Amazon Prime for video streaming. For movies I prefer to use Prime videos as there are more options even though most of them cost additional money. However, since you can accumulate credits when you select no-rush shipping for certain Amazon purchases, you have the ability to rent movies for cheap or free.

8 years ago

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Cassidy Gundersen Orem, UT

I use Amazon Prime ALL the time. It’s definitely the best one-stop shop. My husband and I debated about getting Amazon Prime or not when we were first married, and then we took the plunge. The free movies are great and they have a lot of options that Netflix doesn't. Never had a problem with their service.

8 years ago

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Nicole Cardwell West Jordan, UT

Amazon prime video is great. It would be nice if after your first months free, they could advise you a couple of months before and weekly after that, when your prime will no longer be free. I also think the organizing and categories can be a little too much and hard to read straight across.

8 years ago

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Alex Murphy Reno, NV

Amazon prime has a much better selection of movies than Netflix. I love its shows but Amazon Prime has taken forever to come out with apps that allow their content to be played on TVs. As soon as it becomes easier to use, Amazon prime streaming will be my new favorite

8 years ago

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Kristen Pleasant Grove, UT

I actually bough Amazon Prime for the free 2 day shipping and have discovered the streaming tv portion as an additional feature. The selection is a little worse than Netflix, but there are some good finds and some unique shows to Amazon.

12 years ago

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Kylie Howes Provo, UT

Amazon prime will give you access to a number of great shows, but I personally think that their originals are some of the best content that they offer, and those are always included with prime and don't have to be rented (check out Good Omens if you get the chance, it's an excellent show), but sometimes other movies and shows come with an additional fee to watch.

6 years ago

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Rilynne Edwards Pleasant Grove, UT

My family uses Amazon Prime for movie night all the time. They have a ton of options for movies that you wouldn't find on Netflix or Hulu. You can watch them for free and as many times as you want (as long as you have prime). I just wish that all the movies were included with prime, instead of a select few. Renting the movie is cheap, but I feel that it should be included with prime if we're already paying for that.

6 years ago

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Jacob Shaner

This is a great benefit to having a prime membership. If you’re not trying to watch the newest films then you’ve got a pretty good selection. I’ve mostly watched the films included with prime. The ones I have paid to rent have had the same price as other online streaming sites. I’d want to be slightly cheaper because you’re already paying for the prime membership. W

7 years ago

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Nathan Hill Pleasant Grove, UT

We have mostly liked using Amazon Prime to stream TV. We like all the options they have and it's easy to watch and access them. We mostly use it to watch movies or for shows for our children and we which has been nice. They do tout a lot about having lots of options, but after watching like one season then you need to pay for some of them so we don't love that as much. Overall we do like using them and would recommend it.

7 years ago

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Matthew Carbaugh Herndon, VA

I love amazon prime for the online shopping experience and getting faster shipping. However for a streaming service I find it falls short when compared to Netflix. Mainly due to catalogue and browsing experience. I actually had too look up on other websites what was worth watching on Prime to help me find something I would be interested in. That being said Prime did offer some very enjoyable titles I couldn't find on other streaming services.

7 years ago

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Katie Howard Pleasant Grove, UT

Amazon Prime often has videos that we can't find elsewhere, and some of its original programming is very good. I would have Prime even without the video service because I use it so much for shopping, but having streaming video service makes it an even better value. The streaming is fast and reliable. My only complaint is that many videos are only available to rent separately; I wish it were all inclusive like other streaming services (if you pay for the service, you get all the content).

7 years ago

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Kyla Schramm Pleasant Grove, UT

I use Amazon Prime under my dad's account. My family has watched many Amazon Prime streaming movies. We usually just start watching once my mom has put on a show. They are usually pretty addicting. I have only run into a few movies that seemed pointless, but we enjoy the movies that are included with prime. There is a wide selection of movies on Amazon, although not all are included with Prime. This is the only upset when I find a TV show or movie I want to watch, but it is not included with prime.

7 years ago

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Jamie Gilbert, AZ

I just started using the amazon video app. It’s so easy to use. I found an amazing parental control feature that looks like it will block unwanted content unless I enter my pin. I need to test it out but it seemed like it would also restrict my other devices, they tv and computer, that are also connected to the same amazon prime account. This is very helpful as I have little children at home!

7 years ago

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Mike Harvey Gilbert, AZ

Like the service but it keeps going up in price so I cancelled. I like some of the benefits but I could not handle the increases for membership. I still order from amazon but will be a regular customer because of the subscription rate. Thank you

8 years ago

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HO1 Charles Town, WV

Amazon always has a good selection of new movies and TV, although I would like to see more old movies available. It is one of the easiest streaming services to use and they have apps that work well on all my devices.

4 years ago

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Mandi Colorado Springs, CO

Amazon Prime has some really good titles of interest available for watching. Because I have the Prime account, Prime video is included for me and I can watch a ton of movies or series without paying anything extra.

4 years ago

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CoasterRider Show Low, AZ

I've been a customer of Amazon Prime for many years and have found the service to be reliable. They have a good selection of streaming TV I only wish there was a way to filter free from pay.

5 years ago

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Sicely Lyn Russell Phoenix, AZ

I like using Amazon Prime, but I don't like that you have to pay to use Amazon Prime and then you have to pay extra for certain movies/ TV shows. I think that's unusual. Other than that it's good.

5 years ago

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Cade Boudreaux , FL

I like Amazon prime movies and use them a lot more than other services. The only downfall of this app I feel is that the movie catalog is it as big as competitors such as Netflix

6 years ago

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Jeremy Brown Riverton, UT

I love Amazon Prime because it has a variety of shows but I wish there was more variety of shows. But I love it how it works with Vid angel so you can change the movie to the way you would like to watch it.

6 years ago

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Teri

I appreciate the large number of items I have to choose from with Amazon prime. I just wish there was a way to make it more organized, so I don't have to go through so many things to get where I'm going

8 years ago

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BRYAN MOOSE

The service has some decent original content that appeals to me, but I don't use it too often, because I burn through the shows I like very quickly and then nothing for long stretches appeals to my tastes.

8 years ago

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BEC

Amazon prime video has an eclectic selection of original new and older tv shows and films, some of which are must see. Though the app design is improving I find the mixing of prime and purchase items annoying.

8 years ago

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Bill Cicco

I like the variety of children's programs available. I think it would be an improvement, and a positive addition for children, if they would make the old classic cartoons available from the 60's.

8 years ago

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Jennifer Barton

I love the shows that I wouldn't have had access to with regular TV and that I can binge on all of them. They could improve by not mixing in pay sections with free sections though.

8 years ago

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Nichole Davidson Sandy, UT

Good selection of tv and movies with good original content. Price is fantastic - you're getting much more than other streaming services since it covers tv, movies, music and shopping services all bundled together.

8 years ago

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David Orem, UT

The streaming compatibility is not very good. Specially you always need the silver light plugin, which is always a pain. The problem is, the compatibility is not always there.

8 years ago

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Maile Curtis Salt Lake City, UT

I don't use amazon prime very often, but when I do it works great. If I can't find the show that I want I know that amazon prime will have it. It's been reliable network for streaming shows for me and my family.

9 years ago

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