Life Storage

Author: Kalicia Bateman

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The Good

• Interior/Exterior Units
• Climate Control
• Moving Services

Interior/Exterior Units

Life Storage offers both interior and exterior storage units. They each serve a different purpose and are appealing to different people. Exterior units are nice as you can drive your moving vehicle right to the door for easy loading/unloading. Interior units add an increased level of security as usually the entrance to the building is password protected.

Climate Control

Life Storage has the added option of climate controlled units. Though this is not unique to just life Storage, the service is nice as it can protect items that may be sensitive to extreme temperature changes. For example, wooden furniture can warp, twist, or bend in humid climates, and then split in the winter if the temperatures drop below freezing.

Moving Services

Life Storage not only offers storage units, but they also have services to aid in moving your belongings. For example, they sell moving supplies and have moving vehicles for rent onsite, making the transition to storage an easy one for customers. This is an added convenience that many storage companies have started to adopt, but it is a nice feature that helps to set Life Storage apart.

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The Bad

• Limited Unit Upkeep
• Minimal Security
• No Reimbursement Information

Limited Unit Upkeep

One of the factors that we take into consideration is the unit upkeep. We weren't able to find any information in regards to how often they clean their units out or maintianed. This could be a problem if you are storing delicate belongings that could be tarnished in a dirty environment.

Minimal Security

Another factor that we take into account is the level of security in place at the companies' facilities. According to their website, Life Storage has a surveillance system in place and a password protected door. We also look to see if a company has a perimeter fence and if there is a resident manager onsite. They scored slightly below average as a result.

No Reimbursement Information

Life Storage fails to disclose the terms of their monthly agreements on their website. They do not disclose information regarding a middle of the month release from a storage unit, or whether a customer would be refunded a portion of the monthly price. This level of ambiguity could be a deterrent to some potential customers as it lacks transparency on the part of Life Storage.

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The Bottom Line

Overall Life Storage is a great company. They have many storage unit options, both interior and exterior, as well as 8 different unit sizes, and climate control. The company also provides many services to help their consumers move in to their storage unit, include moving supply sales and moving truck rental. However, Life Storage lacks some security measures that many competitors possess, as well as any information in terms of their leasing contracts, payments, and reimbursement. Overall, if you are looking for an all-in-one moving and storage solution, Life Storage is worth looking into.