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One Solar Reviews

Is This Your Business?
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Star Rating

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7 Reviews

Review Breakdown

5 grade

29%

4 grade

29%

3 grade

0%

2 grade

14%

1 grade

29%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Disappointed customer Las Vegas, NV

This company is an absolute deceiving nightmare! I would never ever use them if I had the opportunity again! It started off with their sales person Craig S., he came off as the best guy in the world, turns out he was the biggest liar in the world! They tell you that you are going to get a ton of money back from your income tax return because of the solar panels... Which is part of their trick to lure you in...& in reality you don't even get a 10th of it back! When they installed the solar panels... They literally broke over a 100 roof tiles, They refused to replace all the tiles that they broke even though I had surveillance cameras on my house in it shows them breaking the tiles! They failed the 1st city inspection.. They are the worst company I have ever dealt with in my life! If you getting solar panels beware! And now I'm looking at the submit button for this review, and the only option is to hit the word amazing! So just info for you... I do not find this company amazing at all, it's just another one of their tricks!

5 years ago

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Andee Eagle Mountain, UT

These snakes sent a salesman to us, who found his way into our home to try to sell us solar panels. We reiterated to this guy over and over that we are doing dave ramsey and we do not want a loan. He assured us over and over again that it wasn't, and only needed our social security numbers to make sure we qualified (just like phone companies do when you set up an account with them). He then told us that our payments would be the same as they would with rocky mountain power for our electric bill. Both of those were lies. We signed a loan doc that night that we thought was just the contract for solar panels, which is what he told us. Looking back we realize that it was a loan, but this guy was so convincing that we believed we were just signing the contract and we clicked "sign all" like he suggested because we trusted him. We instead, agreed to a $27,000 loan, with a payment of $169 a month! That's almost $100 more than our electric bill normally is!! These people are snakes. They won't let us out of it now so we are stuck with solar panels from a shady company that lies to get what they want, with a $27,000 loan that we never intentionally agreed to! We are livid and sick. This company is dishonest and disgusting. Do not trust them if you are looking for solar panels. They will do whatever it takes to get your business, and then hardly communicate with you after that. This entire experience has been a nightmare. We tried calling them over and over to make sure it really wasn't a loan throughout this process and they gave us as little information as they could every time, claiming they would have someone else call us.

7 years ago