Momentum Solar: Read 757 User Reviews From Real Homeowners

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Theresa Bohler Mt. Dora, FL

I was recently just looking at solar companies and now Momentum will not stop calling my number. 5 times or more a day they call and do not leave a message. I have tried multiple times to block, but they continue to use different numbers. I have asked them repeatedly to stop calling but it continues on and on. They are now at the point I want to do something legally to get them to stop the calls. That is all I ask STOP CALLING MY NUMBER OVER AND OVER AND OVER AGAIN ON A DAILY BASIS. I AM NOT CHOOSING YOUR COMPANY. STOP

6 years ago

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john christner-drake Georgetown, TX

This company is the worse. I have not been reciving all the credits my solor system states it is generating. Their sites states i am generating 1300 to 1400 khw per month and the send 1/2 the amout to the power company. I sent three request and documention to the billing department and still waiting on a response back. Total rip off company, and i receiving high elect bills , i will have to submit my information to my attorney . john christner-drake

6 years ago

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ScammedSenior North Bergen, NJ

We were scammed. As seniors on social security we were sweet talked by a charming young salesman who told us it would cost us nothing & it would save us a lot as well as helping the environment. It may be helping the environment but it certainly is not saving us money. This is a mean scam on seniors who can't afford it and should be investigated by government authorities.

6 years ago

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Giuliana Oceanside, NY

Horrible company. I had an appt. set up one week ago for a Sat. So we free up time and we are waiting and waiting for a salesman to come. No one shows up so I called company to be told they cancelled our appt. because we don't have enough roof space. Unreal. Unprofessional. First off, I have a big house and plenty of roof space. And second, if this is true, which not, we should have been told on initial call.

7 years ago

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Anne Tee Port Saint Lucie, FL

Made a presentation and we signed up. We canceled the next day because their price was more than a third more than 4 other companies. We subsequently went with a company that is reducing our electric use by 30% by insulating our attic, replacing our hot water heater and installing a variable speed pool pump. Momemtun was going to install 68 panels. The company we chose is installing 38. So for $20000 less and a better loan rate, we are getting a more energy efficient home.

7 years ago

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Bob Ocoee, FL

What a complete waste of time. I did the presentation, had the roof inspected, chose one of 3 plans, lined up tree removal contractors,ready to go and then, nothing they just vanished. They even sent me architectural drawings, i approved, then never heard from them again. Tried calling, got someone take all my information, then put on hold, then new person wants all my information again. I couldn't imagine the trouble you would go through once they got your cash if you needed anything from them, its not going to happen.

7 years ago

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Elizabeth Winter Garden, FL

Lies, Lies and more Lies! They hounded me to death to get a sale and then lied about everything. They were going to wire the system through my attic, they did NOT. All black panels with trim, they are NOT. Panels were to be attached directly to my clay tiles, they are NOT instead removing these extremly valuable tiles from my roof causing god knows what kind of damage. Nothing these people said is true even down to the name brand of solar panel to be used!

7 years ago

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A Upper Darby, PA

This is the worst solar company to go through. They contracted a company to do our siding and roof from NY, which we live in PA, trashed our house, made it a hazard for neighbors and so on and we had to fire the first contractors they used. They had to compensate us at least $4k in damages and we are still noticing more damages as time goes by. Total lack of communication on top of that as well. I would never recommend anyone to go through what we did with Momentum Solar. Nothing good came out of it except a monster headache!!!!!

7 years ago

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John M Oliphant Killeen, TX

READ THE CONTRACT CAREFULLY!!! - The sales person said there is a 25 year warranty, but the contract states that the PV system (solar panels) are sold "AS IS" and if the system proves defective following purchase "YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR..." We exercised our right to cancel the agreement within three business days.

7 years ago

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Renee Scott Canyon Country, CA

Momentum Solar has horrible communication and customer service. Our project started in July, 2018 and Solar is still not up and running . I have to keep calling back to get any work done. We are in California and our Sales Rep left the company after the product was sold to us. Their work was awful because the installation team left a big mess, the panels have not passed final inspection and we are losing money every day. This project and company is terrible.

7 years ago

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Jose L Galvez Jr.

They are weak in written communication status updates with customers. It also took over 6 months from intallation to approval to operate solar system. They never made it clear from the start.

7 years ago

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wesley

my salesman, who was suppose to be there every step of the way, was fired right after signing and no one ever reached out to us. We had several questions that we had no answer for and took a long time to have someone contact us back

7 years ago

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Dave

Great from start to finish. Salesman was knowledgeable, the work was professional and now we are producing power to our house!

7 years ago

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Patricia Avila

big delays in getting system. Not as many panels as I was promised. Told me they had activated the system, but found out a month later the connection with PSEG was not activated.

7 years ago

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Romi Crosswicks, NJ

I have a quote from reputable national solar company. I have reviewed the panel design and have plenty of space on the roof. I decided to get a quote from Momentum Solar as they have some good review. They called me and said my roof is too small and I do not qualify. I am skeptical about their qualifying process. My neighbor with same size house has panels!

7 years ago

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SUHAIL HABAL Fountain Valley, CA

I SIGNED A CONTRACRT MARCH 2018, I TRIED TO CONTACT THE COMPANY BY EMAIL, TELEPHONE AND TEXT (OVER 10 TIMES), I FINALLY GOT A RESPOND YESTERDAY (JULY 19 ) ALMOST 4 MONTH LATER; I WAS TOLD I NEED NEW ROOF. THE WORSE CUSTOMER SERVICE EVER (BEFORE INSTALLATION). 0NE WOULD WONDER WHAT KIND OF SERVICE THEY HAVE AFTER THE INSTALL AND TAKE YOUR MONEY. ON SCALE FROM 1 TO 10, THERY ARE - 5.

8 years ago

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Verified Customer

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Paul Richmond Hill, NY

Did not respond to customer when they visit the customer house, they are very unreliable and I would not recommend no one to do business

5 years ago

Reply from Momentum Solar

Hi Paul, I'm so disappointed to hear this feedback, if I can help look into anything for you please private message here.

Apr. 5th, 2021

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Verified Customer

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Raul Rosales Deltona, FL

Well I I agree to have install.back in Dec 05 2020 I'm still waiting to have my solar connected

5 years ago

Reply from Momentum Solar

Hi Raul, I'm sorry to hear you are still waiting for the activation, please message us here or email customerexperience@momentumsolar.com with your address and best contact phone number so we can look into this for you ASAP.

Apr. 5th, 2021

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Verified Customer

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James Suffern, NY

They are well informed and answer all your questions

5 years ago

Reply from Momentum Solar

Thank you James for taking the time to review your customer experience, have a sunny day!

Apr. 5th, 2021

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Verified Customer

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Kellene Morris Princeton, TX

Great customer services and great value for my money.

5 years ago

Reply from Momentum Solar

Thank you Kellen for choosing Momentum Solar, we hope you have a sunny day!

Mar. 25th, 2021

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Verified Customer

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Clare Powers Bridgeport, CT

Every representative has been well-informed and respectful

5 years ago

Reply from Momentum Solar

Thank you Clare for the 5-star feedback, have a sunny day with Momentum Solar!

Mar. 25th, 2021

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Verified Customer

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Nada Bracewell Temple, TX

Very professional they have been great with follow up

5 years ago

Reply from Momentum Solar

Thank you for the great feedback on your customer experience, Nada!

Mar. 25th, 2021

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Verified Customer

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Luis Cruz Haines City, FL

Great customer service, follow-up and time to completion.

5 years ago

Reply from Momentum Solar

Thank you Luis for being a 5-star customer of Momentum Solar, we appreciate your feedback and business very much!

Feb. 10th, 2021

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Verified Customer

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K buswell New Preston-Marble Dale, CT

Great job but everything takes so long with no correspondence

5 years ago

Reply from Momentum Solar

Thank you for the helpful feedback on your installation, if we can help look into anything for you please reach out to customerexperience@momentumsolar.com.

Feb. 10th, 2021

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Verified Customer

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Maria Huntington Station, NY

Always on time, answer any questions, very professional..

5 years ago

Reply from Momentum Solar

Thank you for being a 5-star customer of Momentum Solar, Maria! We appreciate you very much.

Feb. 10th, 2021

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Verified Customer

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Lisette Baron San Antonio, TX

I asked for enough power to make my bill be close to 0. I'm extremely conservative with energy usage and my bill was $150.00 last month

5 years ago

Reply from Momentum Solar

Hi Lisette, I'm sorry to hear you are not satisfied with the solar results. If we can help look into anything for you please send your address and phone number in a private message.

Feb. 10th, 2021

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Verified Customer

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Margaret Port Saint Lucie, FL

Professional ,friendly , saving money, great communication

5 years ago

Reply from Momentum Solar

Hi Margaret, thank you for being a 5-star customer of Momentum Solar. We love to hear when our customers are able to save money while helping the environment!

Feb. 10th, 2021

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Verified Customer

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Keith Williams Fort Worth, TX

They were timely and did what they said they would do.

5 years ago

Reply from Momentum Solar

Thank you Keith for making the switch to clean energy powered by the sun with Momentum Solar!

Feb. 10th, 2021

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Verified Customer

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Stephanie Hajovsky Katy, TX

They worked hard for me to get the project finished fast.

5 years ago

Reply from Momentum Solar

Thank you Stephanie for choosing Momentum Solar, we appreciate you!

Feb. 10th, 2021

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Verified Customer

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GURBAX SODHI Hicksville, NY

Very professional hassle free process executed in well defined timeline

5 years ago

Reply from Momentum Solar

Thank you for the great feedback! Momentum Solar is proud to be your solar company of choice.

Feb. 10th, 2021

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Verified Customer

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Mariah Peyton Apopka, FL

Very professional in their customer service and the installation.

5 years ago

Reply from Momentum Solar

Thank you for the great customer feedback, Mariah, we appreciate you and hope you have a sunny day!

Feb. 10th, 2021

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Verified Customer

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Sandra Morris Hollis, NY

Installation was quick, but taking a long time to get activated

5 years ago

Reply from Momentum Solar

Hi Sandra, thank you for the honest feedback. If you are still waiting for activation please reach out to us at customerexperience@momentumsolar.com.

Feb. 10th, 2021

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Verified Customer

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Carlos A Wallis Garcia Copiague, NY

Best professionals in the area, great costumer service

5 years ago

Reply from Momentum Solar

Thank you for being a 5-star customer of Momentum Solar, Carlos! We appreciate you very much.

Feb. 4th, 2021

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Verified Customer

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jesse moye Hamden, CT

this is for the start up.it was 4 and nice rep.

5 years ago

Reply from Momentum Solar

Thank you Jesse for being a 5-star customer of Momentum Solar!

Feb. 4th, 2021

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Verified Customer

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Khoi Nguyen Leander, TX

3 service and they update me throughout the process.

5 years ago

Reply from Momentum Solar

Thank you for the customer feedback, we appreciate you and hope you have a sunny day!

Feb. 4th, 2021

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Verified Customer

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Antoni Baldo Whitestone, NY

The total experience and job installation went smoothly !

5 years ago

Reply from Momentum Solar

Thank you for the 5-star feedback Antoni! Momentum Solar looks forward to helping you produce clean energy off of the grid.

Feb. 4th, 2021

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Verified Customer

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Heather Pflugerville, TX

5 service & communication throughout the whole process

5 years ago

Reply from Momentum Solar

Thank you Heather for being a 5-star customer of Momentum Solar! We look forward to a sunny future together.

Feb. 4th, 2021

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Verified Customer

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Cheri Jones Saint Petersburg, FL

Install was 3 but it has been 2 months and still not activated.

5 years ago

Reply from Momentum Solar

Hi Cheri, thank you for your honest feedback. If you are still waiting for activation please private message here with your address and phone number and I'll have this looked into ASAP.

Feb. 4th, 2021

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Verified Customer

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Glenn San Diego, CA

It is still to early to tell. One gas and electric bill was $12 and then the next was $95.

5 years ago

Reply from Momentum Solar

Thank you Glenn for switching to clean solar power, we are excited for a sunny future with you and please reach out to customerexperience@momentumsolar.com if we can ever be of further assistance.

Feb. 3rd, 2021

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Verified Customer

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charles szymanski Tuckerton, NJ

when u call them they ansewer right away

5 years ago

Reply from Momentum Solar

Thank you for the great feedback on your customer care, Charles, we appreciate you!

Feb. 4th, 2021

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Verified Customer

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Leeandra Ramdass South Ozone Park, NY

4 service ,very polite and friendly

5 years ago

Reply from Momentum Solar

Thank you for choosing Momentum Solar, we appreciate you very much and hope you have a sunny day!

Feb. 4th, 2021

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Verified Customer

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Michelle Lake Wales, FL

We had a problem and they fixed it right away

5 years ago

Reply from Momentum Solar

Thank you Michelle for your honest feedback, Momentum Solar is proud to be your clean energy company!

Feb. 4th, 2021

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Verified Customer

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THEODORE WHITING Roosevelt, NY

The personnel are very professional and polite

5 years ago

Reply from Momentum Solar

Thank you for being a 5-star customer of Momentum Solar, Theodore! We appreciate you very much.

Feb. 4th, 2021

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Verified Customer

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Charlie Hackensack, NJ

Everything was well explained with timely response.

5 years ago

Reply from Momentum Solar

Thank you Charlie for your 5-star customer feedback, we appreciate you!

Feb. 4th, 2021

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Verified Customer

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chelsie odom Jarrell, TX

they were easy to talk too and the install went great

5 years ago

Reply from Momentum Solar

Thank you Chelsie for being a 5-star customer of Momentum Solar! We appreciate your feedback and look forward to helping you produce clean energy.

Jan. 25th, 2021

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Verified Customer

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Amy Brown Spring, TX

Sales and installers were great. The administrative has not been good.

5 years ago

Reply from Momentum Solar

Thank you Amy for choosing Momentum Solar, we hope you are finding the solar panels beneficial if we can help with anything further please send us a private message here.

Jan. 25th, 2021

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Verified Customer

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John Gincott Lady Lake, FL

They don't keep you informed what's going on. when I called my rep, he says they will call you today but never do

5 years ago

Reply from Momentum Solar

Hi John, I'm sorry to hear of the lack of follow up. If you are still in need of assistance please private message your address and phone number.

Jan. 25th, 2021

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Verified Customer

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Donald

They have better options and better processing and they answer any question when I call.

5 years ago

Reply from Momentum Solar

Hi Donald, thank you for being a valued customer of Momentum Solar! If we can ever be of more assistance please reach out to customerexperience@momentumsolar.com.

Jan. 22nd, 2021

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Verified Customer

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Dawn

The installation process was kind of horrible. I've had the panels for 6-7 months and I just want them gone.

5 years ago

Reply from Momentum Solar

Hi Dawn, I'm very sorry to hear you are not happy with the panels. If there is anything specific we can help look into please send us a private message here with your issue, address, and phone number.

Jan. 22nd, 2021

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Verified Customer

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Kenneth

The process is long and drawn out. I don’t even know if it is working at this time because I cannot get any feedback from the company.

5 years ago

Reply from Momentum Solar

Hi Kenneth, I'm sorry to hear you are having troubles. Please private message us here or email customerexperience@momentumsolar.com with your contact info and issue so we can look into this further.

Jan. 19th, 2021

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