Momentum Solar: Read 757 User Reviews From Real Homeowners

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Verified Customer

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D. Garland Elmont, NY

Great customer service , lowered my bill in half, environment friendly

5 years ago

Reply from Momentum Solar

Thank you for choosing Momentum Solar! It's wonderful to hear you are harvesting the benefits of clean solar power.

Jan. 25th, 2021

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Verified Customer

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Joseph Slater Rockledge, FL

Professional, knowledgeable of the product, professional installation

5 years ago

Reply from Momentum Solar

Hi Joseph, thank you for taking the time to share great customer feedback, we appreciate you!

Jan. 25th, 2021

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Dolan Jones Gibsonton, FL

Sales Rep never provided promised Nets thermostat after multiple calls saying we will get it. its now been over 6 months

7 years ago

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Willis

Someone is always there to answer my questions. The period installation itself was lengthy though.

7 years ago

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Sandra

They told me the truth and their service is very reliable. Everything worked well.

7 years ago

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Muzammil

The sales person was pretty convincing and the installation took two days. It went seamlessly.

7 years ago

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Angelo

No problems so far. All went according to what I was told at the start

7 years ago

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Ivor White

Huge savings on our electric bill clean air saving the planet

7 years ago

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Elaine Taylor-Gordon

fast, neat and effective...everything went according to plan.

7 years ago

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Theresa

They were on time. They took time to explain everything to me.

7 years ago

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Helen Cross

They are the best. Any problems they correct right away. They listen to you

7 years ago

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Ken

The process to get Solar was easy and everyone I worked with was very nice.

7 years ago

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Margaret J Federici

They don't seem to be intruding in my life. That is a very good thing

7 years ago

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Michael Hall

Install was quick but it took 2 months to get the power company to inspect and turn on

7 years ago

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Erik siller

They Maintained their schedule and did what they said they would do.

7 years ago

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Maureen Verello

Professionalism and knowledge of all representatives of the comoany

7 years ago

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timothy esterly

the service they proviode and already see how good the savings is too

7 years ago

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Eugene Diamond Brooklyn, NY

Very professional and very quick customer service department

7 years ago

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Corbett Kroehler Orlando, FL

Significant lack of coordination between divisions, sales, customer service and engineering

7 years ago

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Iftikhar

They needed to do follow up on a small problem and then called me every day. This was good service.

7 years ago

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Carol

The representatives were all very nice when I spoke to them.

7 years ago

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Nazmul

The customer service helped me a lot with whatever I needed.

7 years ago

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Marilyn

There was a lot of miscommunication with the customer service. The installation process with smoothly.

7 years ago

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Greg

The installation process was very fast and they were very courteous.

7 years ago

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Anonymous

The customer service gives me a lot of information. I had a great sales person.

7 years ago

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Virginia

They're very responsive and the installation was done very quickly and very unobtrusively.

7 years ago

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Janice

Excellent service my bill is at its lowest and a good energy saver

8 years ago

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Henry Paulsen

They were very professional and followed up on all aspects of the installation.

8 years ago

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Boesenhofer

Not given us the monthly amount on electric bill as quoted from day one. With both bills my electric bill is higher than before

8 years ago

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Rosetta DiGiorgio

Customer service is horrible not even comparable. They don't value their employees or customers after they complete a sale!

8 years ago

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Glenn Kaestner Manville, NJ

Professional did not feel pressured in any way will refer to everyone i know.

8 years ago

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John a

Not totally truthful, tree was to be trimmed back, but I did not get it in writing so the say they did not agree to that at the time.

8 years ago

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Nancy Holler

They are always there for you to talk about any problem you may run into.

8 years ago

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Rodelito Cruz

We are a new customer and still in the process of assessing their capabilities of lowering down my bills.

8 years ago

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Edgar munoz

My bill is not near as big anymore thanks to the SOLER panels they have!

8 years ago

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Janet

Momentum Solar did well with the installation, but we are pretty bummed that we are stuck in a 20 year contract.

8 years ago

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Anthony Egg Harbor, NJ

The installation was howlingly horrible. They promised me they would replace some things not agreed upon in the beginning and they never did it.

8 years ago

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Anonymous Eatontown, NJ

It was done neatly and professionally. So far, everything is working well.

8 years ago

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Linda

Whenever I call they're always there. The workmanship is alright.

8 years ago

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Raymond

I found that the salesman lied. The customer service has been poor. During the summer I pay a higher electric bill than I did before so my savings is minimal.

8 years ago

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George Watkins

Their customer service is pretty prompt and the installation went great.

8 years ago

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Dorrel

They promptly take care of problems. The installation was clean and smooth.

8 years ago

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Danuta

We had no problem with the installation. It went fast and smooth.

8 years ago

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Talukder

The installer was very good and on time. It was difficult to contact their customer service.

8 years ago

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Barbara Turner Williamstown, NJ

They're very attentive, polite, and the equipment is very appealing.

8 years ago

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Trapper Sturgeon Georgetown, TX

I only give two stars because I love my solar system but the sales person will lie straight to your face to get the sale. There are several companies out there, do some research. I’m promise you that you don’t want this company.

5 years ago

Reply from Momentum Solar

Hello Trapper, I'm glad to hear you are enjoying your solar system but if there was something we can help look into about your sale please private message here or reach us at customerexperience@momentumsolar.com

Apr. 7th, 2021

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Iriam Rivera Orlando, FL

Pretty satisfied until our roof needed to be replaced. When initially purchased, we were offered a one-time free remove and replace in case our roof, already in some years, needed replacement. Momentum is now questioning the offer. Hope this will be resolved so I can gladly rate it as I thought it deserved.

5 years ago

Reply from Momentum Solar

Thank you for the honest feedback Iriam, I would be happy to have this looked into if you are still having trouble with the roof replacement please use the private reply option to send your address and phone number or email customerexperience@momentumsolar.com

Mar. 16th, 2021

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zinoviy Lindenhurst, NY

We are very dissatisfied with the service from Momentum Solar, less then one year after the installation solar panels we hew only problem After 4 months of installing the 1 panel stopped working, We waited 3 weeks until they arrived and repaired. Since September we heve a problem with the 3 panels, they produce 1/3 of their force, we called the office more then 8 times but the problem has not been solved until today. For the year with panels we paid 50% more then we paid without the panels.

5 years ago

Reply from Momentum Solar

Hello, I'm sorry to hear you had issues with the panels as we want our customers to enjoy their experience. If you are still having issues please respond back with your address and phone number.

Mar. 3rd, 2021

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bubba Huntington Beach, CA

Momentum Solar hires robocall crews from India. I get a dozen calls every month from "Hello, this is Jason" on a spoofed phone number with my area code asking me about installing solar. I despise robocalls and any company which uses that sleaze ball tactic will never get my business. I played along with the robocall jerk just to find out what the scam was and that's how I got a call from Momentum Solar. And yes, just like the robocaller, they used a spoofed phone number!

5 years ago

Reply from Momentum Solar

Hi bubba,
I'm sorry for the inconvenience, please reach out to customerexperience@momentumsolar.com with your phone number so we can get you on the Do Not Call list. Thank you

Dec. 4th, 2020

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Adam Smith Spring, TX

Company will sell you solar when it doesn't make sense. Their Austin manager got on the phone while rep was in my house and he sounds like he went to sales preschool. I'm not even sure how this company earns business considering their sales methods. Avoid these people if you're in the Austin, San Antonio, Dallas and Houston areas. It is a scam to say the least and there are far better solar companies to do business with

5 years ago

Reply from Momentum Solar

Hi Adam,
I'm sorry to hear of the underwhelming sales experience. Momentum Solar has been a leader in the solar industry since 2009 with an A+ rating. We take your feedback seriously and will share this with the sales manager.

Dec. 4th, 2020

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