Freedom Solar Power: Read 92 User Reviews From Real Homeowners

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Verified Customer

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Goddard Austin, TX

We like their product and recommend them all the time. Our friends and neighbors ack about them. Everyone wants them now. We feel like they have everything we needed. We loved the sales guy and customer service has been there anytime we needed anything and they are friendly. We had a hiccup, it turned out to be a bad part, they were really quick to replace it. It was really easy. It has been really reliable,

5 years ago

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Verified Customer

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Furgison Austin, TX

After doing some research we decided on freedom. They are local to our area. It can be hard to get a hold of someone in customer service but otherwise they are great. They got it put up in one day. They came out bright and early in the morning. The crew was great. They knew our exact specifications. We had some questions and they were able to answer. It looks gorgeous and the app is simple to see what we are producing. I would recommend them to anyone.

5 years ago

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Verified Customer

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Leland James (Jim) Unruh Jr. Round Rock, TX

Two reasons that Freedom solar is fantastic. #1 Knowledgeable, attentive , and honest sales staff. Federico is unparalleled, both as an agent and as a fine human being. #2 Service. Nikki did what she promised to do. #3 Product quality. The product is performing better than promised.

5 years ago

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Verified Customer

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Lohse Austin, TX

The panels are producing in excess of what we thought it would. The equipment is top notch. We had an issue in the first month or two. We weren’t sure if the breaker was done on one of our HVAC units and they came out even though it wasn’t directly related to the solar and helped troubleshoot the system.

5 years ago

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Verified Customer

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Morales Austin, TX

The sales rep was very friendly and knowledgeable and patient with us. They were quick to get it installed. It look less than two weeks. We thought it would be longer than that. Our biggest problem was with the electric company but that didn’t have anything to do with Freedom solar. Everything is working well. It is producing as we expected.

5 years ago

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Verified Customer

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Kevin Dias Austin, TX

Great service, great product. When I reached out and scheduled an appointment to learn more, the salesman was upfront about costs and informative as to why Freedom Solar and Sunpower were worth the cost. Answered all my questions and no sleazy sales tactics.

5 years ago

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Verified Customer

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Rajesh Iyer Round Rock, TX

The installation was completed ahead of schedule and Freedom Solar Power took care of handling all the approvals with the HOA. The installation team had masks and maintained social distance amidst the pandemic. After almost a year, I have not had any problems with the installation

5 years ago

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Hill Austin, TX

They have the best panels on the market as far as the most efficient with the fewest number of panels in order to create the power we need for our home. They were on time with the installation and gave me a brief explanation of the app. It is simple. I was kept updated every step of the way.

5 years ago

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Verified Customer

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Sreerama Boerne, TX

The installers were very professional. They were ready to come and they were helpful and detailed. They came and did their work and left without any issue to us the customer. I think it is a good value living in Texas. We definitely saw a difference in our current power bills.

5 years ago

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Verified Customer

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Gero Austin, TX

My utility bill was cut in more than half. I’ve always gotten prompt responses from support. Even the sales associate told me not to hesitate to call any time. They made sure everything was cleared with city. They were very thorough step by step.

5 years ago

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Verified Customer

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Kane Boerne, TX

High quality panels, some of the best in the world. It produces very well and has a low degradation rate. Really solid equipment. The installation practices are good. They are a really good company and their prices are good. Anybody should be comfortable with them.

5 years ago

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Verified Customer

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Hodges Austin, TX

They’re awesome. Any time I have a questions, they jump on it real quick. The quality is the best. They use sun power equipment and it is probably the best on the market. They were very quick and clean with the installation.

5 years ago

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Verified Customer

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Brad Austin, TX

The system is pretty expensive but the quality is up there. It is the best technology in the industry. Even their competitors know that is true. They gave me all the information I needed to make an educated decision. I feel really confident able to performance and the longevity of the system. Everybody has been helpful and knowledgeable.

5 years ago

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Verified Customer

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Lujan Austin, TX

Installation was pretty smooth. The scheduled a visit to look at the property and then made it official and gave me a date and within two days the equipment was installed. They are quick and responsive and super friendly in customer service. I haven’t had any issues.

5 years ago

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Verified Customer

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Michael Boerne, TX

It is not quite as efficient as they stated it would be but it is still functional. There were a couple of little blips during the installation process but it all got sorted out. They were able to get it finished in five hours.

5 years ago

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Verified Customer

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John Hayes San Antonio, TX

Expert installation of electrical boxes and solar panels. Freedom Solar handled the required permits and our HOA. We have been online for more than one year and are pleased with the savings and reduction of emissions.

5 years ago

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Verified Customer

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Alegria A Hibbetts Austin, TX

We auditioned several solar companies before making the very easy decision to go with Freedom Solar. Spencer S. was as professional, helpful and honest as one could hope for.

5 years ago

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Verified Customer

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Anonymous Austin, TX

I really appreciated my sales person because they stayed with me through the installation and over a year. It has been a really smooth and easy experience and the product is quality.

5 years ago

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Verified Customer

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Tanner Austin, TX

The process is seamless. They showed up and weren’t destructive at all. We knew what was happened the whole time. It is able to generate enough power to get a rebate from our city.

5 years ago

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Verified Customer

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Smola Austin, TX

Their app could use some work but other than that the quality of their product is fine. We’ve had them for over a year and they are working very well. None of the cells have gone out. It is working as expected.

5 years ago

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Verified Customer

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Bunton Boerne, TX

We had a lot of issues with the electric company but Freedom was patient and we were able to get through it. Their technicians pay attention to details. They follow through until the process is complete.

5 years ago

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Verified Customer

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Pacheco Boerne, TX

The best warranty and installation was great. It went fast and smooth. Their customer service has a high response rate. They are professional. I also like they use Sun Power solar panels.

5 years ago

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Verified Customer

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Stuckey Austin, TX

I got a great deal. They made it very easy. My issues were anticipated and they took care of them. The inspector said it was one of the more professional jobs she had. So far it has been reliable.

5 years ago

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Verified Customer

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John Ornelas Austin, TX

I’ve had freedom for about a year and it has been working great. It is producing very well. There were no issues when it was installed. The customer service is very knowledgeable and able to answer all my questions.

5 years ago

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HERACLITUS MAXIMUS Austin, TX

After conducting extensive research with various top-rated solar companies, I am truly pleased to have chosen Freedom Solar as my main solar installation company. Freedom solar is simply the BEST solar company since they offer the best warranty, the panels are the best in the market and their staff (like Juan G) are simply the best equipped to handle all complex questions regarding going solar... I deeply appreciate the professionalism and dedication of my Energy Consultant (JUAN G) who assisted me from the very start. Juan was extremely professional and explain everything there is to know about solar installations intricacies and the great benefits solar offers... Unfortunately, due to an urgent unforeseen family situation, I had to postponed my solar project until I come back to my hometown :( Despite, the obstacles and personal situations I am encountering, I am convinced I will come back to Freedom Solar to resume my solar installations since there is still time to benefit from the federal tax rebates and Freedom Solar world-class costumer service. R/ Eric D.

6 years ago Edited September 14, 2021

Reply from Freedom Solar Power

We are so happy that you had such a great experience with Juan . We wish you the best and are here whenever you need us. Thank you so much for your review.

Mar. 17th, 2021

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Verified Customer

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Liz Baker Austin, TX

They have always been responsive and friendly, the product is excellent and competitively priced, and their customer service before, during, and after install is exceptional.

5 years ago

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Patrick Austin, TX

Building a new home I did my homework and met with 5 solar companies before choosing Freedom Solar. The handling of my account was done personally by Don, their regional sales manager. The steps to getting the system installed were professionally managed from the first day of my build until the system was generating power. I was happy with my first electric bill which showed a negative balance (I produced more than I used). I’m impressed with the 20 year guarantee and the availability of continuous support if I ever need it. I highly recommend Freedom Solar to install your solar system.

5 years ago

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Abraham Navarro Humble, TX

We chose Freedom Solar from 5 other installers because of their pricing, no pressure quote and quality Sunpower panels. We haven't paid a light bill in a year. Our account balance with Reliant has been in credit status from the start. We earned $-305.93 in credit last summer(8/21/20) and $-161.29 in credit this winter (2/24/21). Needless to say were extremely satisfied and recommend Freedom Solar.

5 years ago

Reply from Freedom Solar Power

Hi Abraham - We are so happy to hear that you've had such a wonderful experience with the Freedom team and your system! Thank you for your recommendation and congrats on going solar!

Mar. 25th, 2021

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Kevin Peterson Los Banos, CA

freedom came out and installed 4kw worth of panels, explained the cost and if I find that they estimated the wrong number of panels they would add panels at their cost guarantied for 25 years and the people were very friendly. soon as PG&E does check a person from freedom will be with them and will instruct me on care and proper use of the system

7 years ago

Reply from Freedom Solar Power

We're so happy you had such a great experience - congrats on going solar!

Mar. 17th, 2021

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Michele Meza Planada, CA

Freedom forever is fantastic! I recommend them to my friends coworkers and anybody that is interested in solar panels . They care about how you feel and help in any way by explaining the steps of the whole process installing solar panels.. The staff are all wonderful. The people that came to my house to install the panels answer all my questions. It was the best decision I made for me and my family . I want to thank the Freedom staffs .

8 years ago

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Verified Customer

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Philip Warren Austin, TX

Great install experience and knowledgable staff. Very efficient panels which better used the available space on our roof.

5 years ago

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Verified Customer

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Bill Hornbuckle Bebe, TX

Dependable, thorough, high quality work, company has been in business for a long time, reasonable price, not cheap but not the most expensive

5 years ago

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Verified Customer

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Anonymous Boerne, TX

I am glad I went with them. I liked the sales guy. They were clean when they had it installed. Nothing was damaged. It was a good experience.

5 years ago

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Verified Customer

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Austin Austin, TX

Good quality equipment and helpful customer service. They were quick to respond and helped me navigate the power restoration process.

5 years ago

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Verified Customer

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Chumlea Austin, TX

It seems to be working well. Customer support has been receptive and attentive. I have recommended them to several other people.

5 years ago

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Verified Customer

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Rocha Boerne, TX

I highly recommend this company. The product is high quality. It was put up quick and easy and they have been prompt and professional.

5 years ago

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Verified Customer

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Anonymous Austin, TX

System is consistent and very accurate. It is always producing what was guaranteed. All the individuals have been very professional.

5 years ago

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Verified Customer

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Olan Boerne, TX

It's working like it is supposed to and it looks better than other solar panels I’ve seen around. Any issues are responded to quickly.

5 years ago

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Verified Customer

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David Linzey Pflugerville, TX

From Day 1, my expectations were exceeded in service, system and warranty. There's not a better company in this market!

5 years ago

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Verified Customer

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JAMES L SMALL Georgetown, TX

They did a great job on the install and looks much better then neighbors that used other installers

5 years ago

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Chris Bunch San Antonio, TX

Everything works as planned from the start. We've never lost power even when our neighbors were out for 1.5 days.

5 years ago

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Verified Customer

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Richard Hrabik Leander, TX

very experienced and thorough. They are also very responsive and did an excellent job at installation

5 years ago

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Verified Customer

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Wucher Austin, TX

Seems like a product and it is saving me money on my electric bills. The people are very knowledgeable and helpful.

5 years ago

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Verified Customer

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Anonymous Austin, TX

I like the installation and the warranty. They have been good communicators and it has goen according to schedule.

5 years ago

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Ruthie McNeely Dallas, TX

No dislikes.Very detailed professional efficient informative thru each phase inc. ALL employees & 😃 besides👍Slowest part of whole process is inspections & approvals by state,city,etc

5 years ago

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Verified Customer

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Steve & Georgeann Walton Stanton, TX

Fast, professional service, great quality product. Exceptionally happy customers!

5 years ago

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Verified Customer

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Dasha E Titlebaum Austin, TX

Crystal was an incredible customer support agent, and the solar is working out nicely!

5 years ago

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Verified Customer

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Carl Townsend Luling, TX

Great people easy to work with good at job and knowledgeable

5 years ago

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Verified Customer

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Andrew Baxter Austin, TX

Excellent service, great products used and good installation

5 years ago

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ROBERT RICARTE Normanna, TX

Stress Free, Problem free, very easy/convenient process throughout.

5 years ago

Freedom Solar Power Reviews

Summary of Reviews