Elevation Reviews

If your ratings went to TEN I would want to give Elevation Solar TEN across the board. We had been interested in the prospect of being able to save money on our power bills utilizing Solar energy. Armed with many questions we started talking with sales personnel from several companies. We ended up with more questions than we had started with because of conflicting information from sales person to sales person. There was one company out of the many we talked with that was of interest. When we were urged to make a 'quick' decision because the special offer was for that weekend only we decided to withdraw our interest in their product. We reviewed the information we had obtained from the companies we had talked with and decided to hold off any subsequent interest in purchasing a solar energy system. Long story short I was leaving the house to run errands when I was greeted by a young woman representing Elevation Solar. She was canvassing our neighborhood for the sales team looking for any interest in solar energy. In speaking with her I was impressed with her straightforward answers to my questions. I agreed to accept an appointment with Elevation Solar's Energy Advisor the following week. To this date I count that as a very fortuitous situation for us with a great outcome. The Energy Advisor arrived on time and was well prepared and very knowledgeable of the industry answering all of our questions thoroughly and completely. There was no high pressure to make an immediate decision giving us the time we wanted and needed to make a sound decision after reviewing all of the information and references for the information we had been given. It was very easy to make the decision to contract with Elevation Solar for our solar energy system. We have not been disappointed. Our relationship with Elevation Solar has been excellent from day one. The professionalism of this company and its' crews from the system design crew to the solar installation crew, from the concierge assigned to our project to the front of the house' to the back of the house' personnel, the relationship had been phenomenal. The courtesy extended and the genuine concern that the project proceed smoothly is well appreciated. We can honestly say this company prides itself on a very high level of customer service skills in all departments. Our system has been up and running since December 15th and we are very happy with the end result. We are seeing it in the reduction of our power bills. We highly recommend that anyone interested in solar energy for their home not make any decision until they have had the opportunity to speak with a representative of Elevation Solar. You will not be disappointed.

They were the first to respond to my interest in solar, also the salesman came exactly at the time he said he would be here. He set up every thing, lone financial part and let me know how it would all work and a time line to when to expect the job to be completed, inspected and ready for not only saving money in energy but how solar is helping save our environment .

My experience with Elevation Solar and the installation of my new solar system was professional and their employees and customer service were first-rate. I was continually informed as the process continued from originating the sale, to loan servicing, installation and monitoring of my solar system. My sales rep, Chris M, was never pushy in selling the system and answered all my questions. They worked around my schedule when ready to install the panels. I will refer this company to friends and family

They were very accommodating to our needs and explained everything in detail. After install was complete & system was activated they answered questions and continued follow ups with us. Jordan, our sales representative kept in touch, gave us information and worked with us. Everyone from sales through activation were informative about the process we went through and were very pleasant to work with.

Elevation Solar was very informative about their products and gave us the prospective of how we can save money on our energy bill. Installation took two months, but we did have to update our entire electrical box for our 40 year old house. We did not "cheap out" and went with a solar panel system that was recommended for the 3100sq ft, plus pool/spa house that we have. It was a great decision and I've recommended this company to 2 other neighbors in the last year.

The sales rep who came to my house wasn't pushy or anything. He explained how it was going to work and function as well as all the procedures. He also gave me time to think about it. They were attentive to me and got back to me when I had a question. They also worked around my schedule, which was great. I think the only change that they need us to go over with the clients to make sure they understand the energy you're receiving. I am able to login and see my panels and the energy produced but a little more research would be nice.

We chose them because of their price structure and their type of equipment. So far I have had no issues. I like the option to install a battery pack and I like the microcontrollers for all the research and the twenty five year warranty. They got it installed in three days and were friendly, despite there being a hiccup. Customer support is really great to work with, I still have questions and they've been great other than a few anomalies.

We really appreciate that they sat down and explained everything to use, the gentleman who did the sales pitch was very thorough. They were very friendly when installing it and it has been working great. We're starting to get some really low electrical bills so I would recommend them to anyone who is looking. They have a twenty five year guarantee so we trust them with our money.

Elevation is the right solar company for me. They are always ready to answer our questions and help solve the problem. There was a problem in installation with the wire and when they realized that, they gave us credit because it took a little longer than it was supposed to. Everything is working perfectly and I get power for thirteen dollars a month. It was a bit frustrating to discover we don't qualify for the government credit but the price overall was right.

Elevation has a great salesman, he made it easy on me to accept and go through with the program. Everybody has been super helpful and accommodating. The people who installed it came at eight AM and were gone by three and the gentleman showed me what not to do and the system has been working well. I haven't had any issues since they installed it. I have gotten my money's worth.

The company employees I dealt with answered my questions thoroughly and when I signed with the company, they took over and got all the government, energy company and HOA approvals speedily without my having to make any calls or filling out complex applications. I also appreciated how efficiently and cleanly their installers worked on my property.

They did a great job on everything. I just wish the communication was a little better when it came to keeping informed on the progress of my project. Sometimes I would have to call them to get an update on my project or find out when the crew was coming oy next

This is my 2nd house I've had them convert. The work is always well done and clean. They know their stuff. Also being a computer engineer I understand a lot more about how everything works and they took the time to answer my questions. Now generating over 13kw of power and loving the reduced bills!

Good service and product are the quality of the company. The solar panels produce electricity that generations savings at the end of the year. Their system does all th work and the customer beenfits the net results without doing much work. I am pleased in selecting Elavation as the installer of the solar panels.

I have had one issue and there wasn't enough contact as I had hoped for but the did resolve the issue. They came and delivered and the next day they got it up very quickly. The panels are top of the line and we've been happy so far with the production.

Customer service answered all of my questions, and was good at explaining all of the details that went into the installation. The technicians were happy to listen to the small things I wanted and they accommodated for that. Customer service was good at following up.

Every time I had a problem, Elevation would send someone out to my home as soon as possible to help me resolve it. They did the installation in one day, and I was very amazed at how neat and clean they left everything. They are a great company, and I have already seen savings.

The install went perfect, they worked through rain to complete it. The only problem I had was in the wiring, they said I had 2 different types and it got rejected by the power company, so someone had to come out and redo it. But, they were very diligent in letting me know what was going on at every stage.

Very prompt and deliver on their promises and keep is up to date with everything go on. Installation went very smoothly, we did have a weather issue but other than that it went smooth. We have been pleased with the equipment, it is sufficient.

The customer service rep was extremely quick with responses. They were friendly and informative. The panels have been very effective since installation and it looks really nice on the house. Overall it is a really good company and I am very happy with it. I have already recommended it a few friends.

The solar system is functional and I have had no issues after a year. I did have one problem with one of the pieces of equipment, and when I called customer support, the phone call went great and they sent somebody the next day and everything was resolved.

The salesman was the best, they visit and did a good presentation and after we did the research we decided to do it. They came out and did the installation with not problems, it took a while but that was because of the city, not Elevation. They are very responsive.

We are really happy with it. It came with a good warranty and it seems to be top notch equipment. I would recommend them to anybody that is looking for solar solutions. They are very responsive and courteous and nice and everybody was very informative.

They had a much better price and better product and better ratings than other solar panels. All the equipment I looked up and it is high quality. They showed up on time and were very efficient installing it. They answered any questions I had and they always keep in touch with me and let me know what is going on.

Friendly, genuine, thorough, and they kept me updated with what/when the next step was so that I didn’t feel overwhelmed with the process. It was pretty hassle free on my end.

From the intitial interview through the installation Elevation Solar was knowledgeable and prompt in answering any questions I had. They represented the process accurately and did everything they said they would do.

Elevation was great from pre-sales all the way through the installation process. There was no pressure, customer service was excellent, and I was kept informed throughout the entire process.

I liked the financing they provided and the quality of the product. I think the representative of the whole process is really good. They called back and checked on me continually throughout the process .

The process was so easy and painless. The entire team was very supportive and either called or emailed me promptly on every question I had. I am grateful for this company and their service.

They delivered it and within one day installed the panels. Then we had to wait a couple weeks for the power company. The customer service was excellent and answered the questions I had.

It was pretty simple took I think a little more then a day and I didn't have to be there. They showed up when they said they were going to and everything worked when they said it would work.

After an initial hiccup (invertor did not work for a couple of months), everything works fine. The APS Rep who turned the system on complimented the system and said that it was one of the best ones he had seen.

Great customer service, very attentive. Professional Installation. From consultation, estimates, day of install and post . Great service across the board . Walk us through every step of the way .

Their sales reps were outstanding and very knowledgeable. Elevation Solar was friendly and answered all of our questions. Installation of the panels was done in one day. I would refer anyone to Elevation solar.

They are very nice and pleasant to talk to. They talk in plain English so that it is easy to understand. From start to finish, they have been excellent. They are competitively prices, and they did a great job.

The sales person was very efficient and was able to answer every question I had. Communication is perfect, there were no surprises. The product is good, the work was awesome and respectful so it was a wonderful experience.

I haven't had any problems with the equipment since installation, which went smoothly, and I am extremely happy with it. Everyone we have associated with there is absolutely wonderful to work with.

Very fast, excellent service. They are very helpful. There is a cool feature that shows how much electricity I waste and how much my heater, washer, and dryer pull. The only thing is the pricing is outrageous.

They offered the best deal and installation was quick and easy. A major piece of equipment broke within a month and it took a while but they were able to replace and get it running.

I like their pricing options. I like the way the panels look and I feel like it is pretty easy to understand and customer service are available when I have questions. The installers were helpful and it all went fine.