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7.5

Overall Score

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Sharon Monday Morganton, NC

Impossible to cancel. I canceled in February. They failed to cancel it and continued to bill me. Had to stay on the phone for over an hour. Still wanted to charge me for a service I did not use. I had been a customer for at least 10 years! I will never be a customer again!

5 years ago

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Phillip Smolinsky Erie, PA

All the channels are running limited movies now, most of which are over 20 years old. Most are switching to 40 year old tv shows. They won’t even run seasonal movies like “HOP” and “ Rise of the Guardians” now at Easter time for the children at these trying times. Not fair to pay $150. Per month with nothing to watch.

5 years ago

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scotth Melrose, MA

My mother, 70 years old, tried to have her dish changed to her name after the death of my stepfather. They told her she was fine for 6 months. After a month they shut 9ff her service and said she needed to provide his death certificate to prove he's dead. Why put this lady through more trauma? Absolutely disgusting treatment to a widow

5 years ago

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rcp3p0 Humboldt, TN

Increased my rates DURING PANDEMIC 6$ per month. NO SENIOR DISCOUNTS. NO INCENTIVES TO KEEP CUSTOMERS. Only INCENTIVES FOR NEW CUSTOMERS. Daily updates interrupts usage, bluetooth devices,and USE of DISH REMOTE. This service/provider/company could be replced by MOST ANYTHING. BUYER BEWARE!

5 years ago

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Julie , MO

If I could give 0 stars I would.A lot of the good programming went to Discovery +.Programs just seem random now.And old.My bill went up $12 and to get my favorites back they want me to pay an extra 4.99 minimum per month!Discovery is streaming and I don't have internet. Will be dropping Dish

5 years ago

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Scott George Jamestown, NY

This company is a joke they keep taking channels from us and yet our monthly bill stays the same we pay extra for local channels and keep losing them as well. We are going back to spectrum as the price is cheaper and they will pay out our contract with dish good riddance dish

5 years ago

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Dr Round Rock, TX

They don't even deserve 1 star. I just started the plan & they quoted me a rate & won't stand on there quote. Not happy I've always have dislike dish. I just thought I would try it . Direct T.V. is a higher cable company. I guarantee they will stand on there 2 year contract though.

5 years ago

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Patricia May Dahlonega, GA

Dish first lost HBO some time back so I have to pay more money to Amazon to get HBO then earlier this year (2020) they lost our ABC affiliate and then they dropped the NFL channel and now I find I don't get Saturday Night Live on the NBC affiliate they are instead airing episodes from the 1970's HUH??? I absolutely hate, hate, DISH

5 years ago

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Shawn Hanselman Windsor, CO

They nickle and dime you for everything. They constantly push their super expensive plan and use high fees to force it. The 8.9 rating must be comparing them to Russian companies. They probably have better customer service than Russian satelite companies.

5 years ago

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kim Pompano Beach, FL

Dish Network steals from the dead. My Dad died in December 2019 and they still refuse to refund payments made for services rendered AFTER HIS DEATH. They are required by law to refund this money. None of Dish's employees are aware of the Federal and State consumer protection laws regarding decedents.

5 years ago

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GEORGE ABREU Miami, FL

DISH LATINO IS A FRAUD.SALEREPRES DISH LATINO YOU HAVE TO BE CAREFUL. I PURCHASE DISHLATINO DOS NO CNN AND NO FOX NEWS I SPECIFIC NEED THIS TWO CHANNELS NOW THEY TELL ME IT WAS ONLY FREE FOR TWO MONTH OLSO NO 100.00 MASTER CARD. DONT BELIEVE THE SALESMAN THEY WILL LIE TO YOU .

6 years ago

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Kaitlyn Rios Ogden, UT

DISH is the best service ever! They have a wide variety of show to watch. They are also very reliable. DISH is great!

6 years ago

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Jane Brace Hatfield, AR

Have been a Dish customer for 18 years. Called to them I have not yet received my bill due on the 29 th. Today is the 23th. They told it was the post office in my town that was holding back my bill. ???? Funny, I get all my other bills.

6 years ago

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Angrywithtech Dalton, NE

"universal" remotes operate functions on tv but the navigation arrows dont work. Absolutely pathetic design. How does it operate tv functions but wont scroll through the options? Very POOR design. As a matter-of-fact its the dumbest thing I have ever experienced with any technology . Please stop calling them universal if they arent.

6 years ago

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J d Saint Ann, MO

If I was able to give less than one star i would. The worse service ive had in 50 years plus Terrible customer service on top of installing they had to make 3 attempts to get it moved from back yard to roof to make it work. Fades inout first drop of rain. There reply wants us to send a teck back out ? Like no big deal @ 60.00 month

7 years ago

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mark Pierre, SD

WAIT, WHAT? DISH refuses to get a deal with Fox Sports North, so here we are in a 6 or 7 state area and cant get any of the pro baseball team here. Meanwhile, their bundle is full of stuff like 'Am I Pooping Enough' and 'Dr. Pimple Popper?' I WILL BE LOOKING TO SWITCH! no wonder they are dropping customers by several 100,000 per quarter.

7 years ago

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Garrett Williams Mills River, NC

They charged me for an account that was never turned on and refused to refund the fees. Then when I complained, they charged me another $500 to cancel the account that was never turned on. I'll never do business with them again. Cancelling my other Dish account and selling my Dish stock today.

7 years ago

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BBC Saint Paul, MN

Dish was pretty good until they got rid of FS North, Channel 9 and all the sports channels with our teams. We just cancelled them and went with Xfinity, what an awesome decision this was!!❤️

7 years ago

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Louis E Weeks Lake City, FL

Dish promised a 2 year price lock then after a few months drastically increased the cost of service by claiming they only promised to lock in the cost of one programming package but they increased other costs like local channel access and fees and rentals of equipment. Do not trust them.

7 years ago

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Tammy Anchorage, AK

They have the worst customer service, been with them for years not by choice and the minute something is better we are out! Sat for 25 minutes to talk to someone on our account and the rep says their systems are down and rude!! Normal for dish!!

7 years ago

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Roxanne Roehler North Liberty, IA

I would never get Dish again. They really know how to badly treat you. They do not care about you. Only your money. They take money out of your checking account without your permission. I would not recommend them to anyone. Was the worse experience I have had.

7 years ago

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rkw15656 Leechburg, PA

Poor Customer Support. Reference two issues that have been reported over 3 years ago, and still have Dish saying "we are working on that". 1) Netflix on Hopper 3 blank screen 2) Dish Anywhere does not work without internet. Dish continues to advertise you can download to phone, then watch without internet. NOT TRUE.

7 years ago

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Home

Rarely need to contact them. They always work with me with rare problems and always work with me to get discounts

7 years ago

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Estela Baca

Like the programming but highly expensive....prices need to be lower for loyal customers. Or give me a different approach so I can still have my channels and less pay.

7 years ago

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Angry Woman Lincoln, NE

DISH - HORRIBLE CUS SVC!!! Trxfrd Me w/o my permission to some outsourced company in India because I told him I wasn’t gonna pay for anything today and was just shopping around! Idk who or how the training is done over there at DISH but at this point I’d rather hang a wire hanger from my tv than use them for anything!!!

7 years ago

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Terry Moses Rochester, MN

This is by far the worse service I purchased in my life time, stay away, there is absolutely no reason to switch from cable, we've had nothing but issues, since we purchased, min hold time has averaged between 15-17 minutes, took 39 minutes to trouble shoot my issue, and wasn't offered anything, do not subscribe to this service

7 years ago

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Debbie Frazier Park, CA

After several calls to dish to inquire about pause service for a second home the agent Dan was rude, kept me on hold for 30+ minutes because I asked to speak to his supervisor . He disconnected the call. When I called back I found out he disconnected the service. I am filing a FCC complaint against DISH.

7 years ago

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Robert Weyant

I'm happy with the service and it seems to be working consistently so I don't think anything needs changed at this time

8 years ago

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Ronald Sanders Nashville, TN

their customer service is wonderful - rain sometimes blocks the signal, but when the sky clears, the picture is great!

8 years ago

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Aretha Bailey Culpeper, VA

Pricing is not comparable and they removed my discount and did not provide another promo. The joey boxes are difficult to operate. If one room is watching one channel, it will not allow other boxes to connect to a different show.

8 years ago

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Cathy Minneapolis, MN

I liked DISH but every time it stormed, snowed or heavy wind the reception was lost. The price started out very reasonable but kept climbing.

8 years ago

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Nicole Young Scott, AR

Good customer service and I am very hard to please . I have been with them for years and am still happy .

8 years ago

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James Lengefeld Victor, MT

Good selection but fairly expensive. Not to mention yearly negotiations leave customers without some channels for weeks at a time.

8 years ago

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Julie Wandell Hillsboro, OR

Usually reliable and great line up. Occasionally, the DVR loses itself, drops recordings and needs to be rebooted. But good overall.

8 years ago

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Charlotte Conrad Seymour, IN

I really like Dish Network. The only thing that makes me feel like changing is the cost to update my equipment and the cost of the package

8 years ago

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Barb Hartje Alta, IA

because they don't follow through with what is advertised and I took a cheaper package and signed up for 2 years so rate wouldn't change and the I get ads all the time wanting me to add more stations

8 years ago

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Kathleen Lee Tuckerton, NJ

Their customer service is unmatched. I’ve had all providers. Comcast, DirecTV but dish is the best.

8 years ago

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Jessica C Vesey Jonesboro, GA

They lied about install of 3 rooms. They are charging me for a room I don't use. Even though they said I can. Deactivate the box and not be charged. But BC its leased equipment I can not deactivate the box without returning it also.

8 years ago

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Terry Fillmore Reed City, MI

Dish has chosen to charge a 10.00 fee for any package that includes Fox News. While the Liberal news channels are unencumbered. A clear violation of the 1st Amendment. A class action lawsuit would fix that overnight.

9 years ago

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mindy sommers Rutland, VT

Dish overcharges and really needs to up their game for online services. Their website is truly a disaster, the login process is impossible, and the streaming awful. Poorly designed website made for hairpulling and not viewing. More people watch stuff online and they need to address this.

9 years ago

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Doyal Stewart Salt Lake City, UT

I had Dish a little under ten years ago, it was the only choice we had at the time. We really didn't care for the service. It seemed to go out often. We also didn't like the long contract we had to sign. We have enjoyed other ones a great deal more.

9 years ago

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Susan Stewart Salt Lake City, UT

We had a lot of issues when we had Dish, the service would go out frequently. We had free Showtime for a while, which was alright. But, it's expensive just like many other cable and satellite providers. I've just gone with Hulu and Netflix for all my tv needs.

9 years ago

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Wayne Warden Half Moon Bay, CA

I have had DISH for over 12 years and have been completely satisfied with their service and performance.

11 years ago

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Vic Chickasha, OK

My bill constantly went from $24 to $89 in the 2 years. Plus i just had the 120 channels. Every few months the price would change. When I changed companies 3 months ago, I now have vivid colors on my TV's. Also I now have a lot more channels for less.

11 years ago

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Warren Southport, NC

Can't argue about great picture and reasonably decent service. However, that said, they lie about rates, hit you with hidden charges, constantly call you to offer you "free" channels which eventually are not free and hard to get taken off. A highly unethical business and unfortunately don't have a real competitor to force them to stay honest.

11 years ago

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Shirley Oneal Ashland, KY

Love Dish,,,,,Would never change...now have the HOPPER!! LOVE IT!! Cannot wait for you to get HD 4K

11 years ago

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CHARLES Bowling Green, KY

Dish sucks, same shows all the time never anything different. A lot of channels yea but all about cooking buying houses, reality shows nothing decent to watch.Same shows over and over and over. I think I have watched every show they have on Dish at least 20 times Really Sucks.

11 years ago

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Bill Sanders Forney, TX

I had Dish for 11 years. They sent me a letter telling me that my receiver was outdated. Also they would provide a new one at NO COST to me. I contacted them and asked them to send me the new receiver. They told me that I would have to pay 100.00 for a new receiver. I had two receivers. I stopped using Dish.

11 years ago

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duane Ellwood City, PA

are you serious? grear servive for 3 years, then box quir, it was never moved the entire time i had it. they sent me shipping box i sent it back, they sent new one. when the bill came in had $300 charge. i called 2 complain they said box quit due to severe abuse. it never moved in three years lol never paid it and went back 2 cable. never again

11 years ago

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Linda Spurgeon Craft Rochester, IN

horrible experience. Dish moved in wind and now they want to charge me $95 to have a technician come out and readjust. If it was correctly installed by initial technician it shouldn't have moved. Been out of contract with them for some time so I'm calling Directv.

11 years ago