Name: DISH
Rating: 3.0

star star star_border star_border star_border

Violet Tyler, TX

I have been a Dish customer not by choice but a man wandering in my neighborhood showed up at my door after walking the neighborhood scanning each home’s rooftops. We bought the sales pitch and began with a $75.00 programming package after years and years with DirectTV. Well the first few years was great, then began contract problems with HBO, then the rooms with Joeys would disconnect at the climax of any good movie, show, or sports event. I get more 1303 error messages than television. I ignorantly attempted to try out the Multi-sport package and for one month it was a dismal failure of blackouts for my area, “tune to your SD” channel” messages, and absolutely no real sports programming AT ALL. All of the lost channels, broken promises, and increased prices everyone writes on this forum IS the ABSOLUTE TRUTH. One thing is certain: DISH NETWORK will debit your checking account without fail. As for delivering what they advertise, well you might as well buy The Brooklyn bridge because you don’t get what you pay for. Every time a channel is lost they create the CEO video and website stating they’re working on negotiations. Ha ha, been there and done that same ole’ same ole’. The FCC has got us all in a chokehold with these TV and satellite providers. I don’t even want to address customer service because life is too short to deal with incompetent people. Just read the fine print!! And watch your checking account to avoid the ripoff. Give me rabbit ears and an old TV any day.

7 years ago

star star star_border star_border star_border

Freddie Littleton, CO

I switched from Direct TV to Dish due to the constant increases in price for Direct TV. I thought Dish's DVR system would be at least similar to Direct TV since I hadn't read any negative reviews about Dish. Boy, was I wrong! Dish's DVR system has to be the worst I've ever had to deal with which is something that nobody has written about and is not something a person would know until they actually have it installed. Their DVR system is not only quite confusing to use, but if you pause a recording, when you go to replay it, it has already moved forward several minutes so you have to figure out where you left off and rewind to that place (good luck with remembering that!). That happens all the time, and the remote control automatically also fast forwards a show no matter if it's a recording or a live one. Extremely frustrating and time-consuming!!! Also, the fast forward and rewind is terrible. You hardly have any control and have to go back and forth to actually get to where you want to be. I have complained for months and Dish just says they're working on it, but I don't believe them. These software issues should have never been programmed that way and I believe they have known for many years about these problems with their DVR system. They either don't know how to fix them or they just don't care to fix them. Just want the public to be aware of what they're getting when they switch to Dish. Wish someone had written a review with this info before I signed a 2 yr. contract with Dish!!!

7 years ago

star star star_border star_border star_border

Dr.J Russell, KY

There are many channels to choose from & the equipment functions well and quality of picture and sound is good. DISH seems to be suffering from their pain success...equipment fees borderline suspect in that they APPEAR to look for every opportunity to grab some cash. Recently one of my Joey's went bad (after 4 yrs), but instead of sending a replacement, the tech people argued with me for 30 minutes about going through a check system. I finally threatened to cancel and ONLY then would they send me a replacement part. Their stiff-necked approach to dealing with competition is why I cancelled. Streaming services & competitors are adapting to consumer demand, but DISH insists on the customer accepting (& renting) a "channel package". Among all members of our household, we watch ~25 channels. We had to purchase their most expensive plan for those 25 channels. 10 years ago they could do that.... but not any more with HULU, Roku, NEFLIX, Firesticks, etc. Due to their packaging & equipment charges, my bill WITHOUT LOSING CHANNELS was ~$70 higher than I now pay. Buy DISH!

7 years ago

star star star star star

Janice Pujol Chandler, AZ

My husband used to work for Dish and we are still customers, they offer the best technological advances and best connectivity as well as price. There are other providers that do not disclose fees as Dish.

7 years ago

star star star star star_border

Doris Bakersfield, CA

Started with DirectTV and then switched to Dish. Dumped DirecTV for poor reception and tech support. Similar experience with Dish tech support, but better than DircTV. Reception better than others I have tried, but poor when summer heat gets to more than 102 degrees.

8 years ago

star star star star_border star_border

Tami

I have Dish with the built in DVR to record shows to view later. I pay for no extra channels. My bill is $ 75-76.00 a month. I think this is rather high and would like to go with Hulu or Sling. Just have not gotten around to it yet. Or the Firestick. I have been with Dish for 12 years. I think they are better then Direct. Customer service seems about average maybe a little better then average. I can always understand them.

8 years ago

star star star star star

Anne Kimball Salt Lake City, UT

We had DISH network all growing up and the remotes were always so easy to use. Also, the DVR and skip ahead functions made TV watching just so much better and commercial free! They have always been my favorite.

8 years ago

star star star star star

Melinda Spears Sallisaw, OK

Dish has great customer service. I love being able to chat online with a representative if I have a problem, which isn't very often. I feel that DISH gives me a great product for the cost.

8 years ago

star star star star_border star_border

Terry Dacy Bandera, TX

Too expensive and when I had internet with them it was the WORST!!! They promised it would be lightning fast and when I tried calling back to the customer service number the lady said was her own cell number; NOT! Never an answer so I rode it out to keep from paying the penalty, now I tell everyone to stay away from the dishnet and the TV programs are okay but the price is way too high and way too many sports channels and not enough good movie channels for the price.

8 years ago

star star star star star

Vince (CREDIT SPECIALIST) Pittsburgh, PA

I have been with dish for 15yrs. I had cable and friends of mine have Direct. It has to be extremely bad weather for my dish to loose signal and I get International programming as well. Love Dish.

8 years ago

star star star star star_border

Rashad W Kennesaw, GA

While traveling and being a way from home, Dish/dish anywhere has been perfect for me. I am able to experience what’s on my tv at home while in a hotel, office, etc. Been with Dish for years and I’m glad I didn’t switch when pressured by other companies.

8 years ago

star star star star star_border

Derek Heiner Centerville, UT

My favorite thing about Dish is the ability to watch it from wherever I am from my computer. I also really enjoy being able to record all of the shows i want to watch, it's nice having them available for when it is convenient to me.

8 years ago

star star star star star_border

Neil Laumeyer Dundee, NY

Overall I’ve had decent experience with Dish Network. On occasion I have had some representatives who provided misinformation and and attitude and refused to get a supervisor which left us hanging up. The social media team is great though.

9 years ago

star star star_border star_border star_border

Jonathan

One would think that when signing up for a membership or service you can cancel anytime with only having to pay the amount up until the the next cycle. Well, Dish makes you pay early termination fees for all the months you would have had their service. Not only that, they dont include a warranty for the equipment outside (which for some reason they literally sell to you) in the original price. It has to be added on. What civilian is going to want to keep a satellite dish? What am i gonna do with it? Eat my dinner on it? So, to get it checked out by a tech you either need to pay the $9 fee a month or a $95 fee for the service just to see if the equipment is falty. Im not certain but i have a feeling they'd charge you to replace it or fix it as well. I was with comcast for years and never had anything like this come up, and my mother has had DirectTV for years and no problems like this. In conclusion, the company DISH are thieves! like a lot of other big companies they try to milk you for all you have.

9 years ago

star star star star star_border

Jonny Hancock Salt Lake City, UT

Dish is expensive and overall hard to work with. However, my main complaint with dish is their remote control. Accidentally our remote zoomed in, after my dog ran over the remote. This took me a month to finally get my TV at the proper zoom display. Direct's remote is a lot less complicated.

9 years ago

star star star star star_border

Alan Filandro Southington, CT

Dish has always been flexible in allowing existing customers to change to new offers. I actually asked them once joking around if they could send me a stuffed animal and the followijg day i had a joey kangaroo in the mail-- great company--the relationship with frontier is a minus since billing with that company is an extreme nightmare

9 years ago

star star star star star

Danette Reyes Hillsboro, OR

Wonderful customer service! Was having issue with picture and they looked into it and took care of it! Dish is a great satellite service provider! I wouldn't switch to any other company!

9 years ago

star star star star star_border

ROBERTO Houston, TX

I was told similar programing as I had @ Xfinity.... Including Fox News, which is not so @ DISH Latino Package. I would prefered to have Fox News at anytime rather than CBS ABC CNN MSNBS, or any of the sale outs news in Spanish.

11 years ago

star star star star_border star_border

Rick Rund Chico, CA

The first one that lets you do a la carte will make me EXTREMELY happy. We WILL be canceling our contract in march. Price is too high for the MAYBE 10 channels we watch. We can get our favs online. The only channels we will miss are CSNBA and CSNCA, our Giants games and my YANKEES when they play the A's...So we only have a few more months left with them.

11 years ago

star star star star star_border

Judy Belden Mcpherson, KS

I have had great service with DISH for about 12 years after Direct TV told me that they do not update their equipment and if I wanted a new remote, it would cost me $90.00. If I have any need, DISH is right there and I get remotes free. Equipment is upgraded too.

11 years ago

star star star star star_border

Steve FL

I live in central Florida. Dish is great but does go out every time it rains which is everyday in summer. I do like prime time automatic recording major networks. Also hopper is sweet automatic zips through commercials. I would have taken uverse which I had in Chicago but not available here. And what happened to tru network and cnn?

11 years ago

star star star star star

Bryan Shohet Springfield, VT

10 years with the Dish Network. Their customer service and support as well as the programming and price has made Dish Network the best value for the money in TV in the 21st century.

11 years ago

star star star star_border star_border

David San Angelo, TX

i do like dish, I feel the same way of most customers. My dish is drafted mo. And new customer get discounts. Our bill goes up very little. We get no bonus or discount. I have no phone line for the other options. I have completed my contract don't won't to close and start over like my dish rep tells me. Should take care of the customers that take care of dish. Thank you. Oh sometimes make me mad on my college football when switch my stations

12 years ago

star star star star star_border

sean apfelbach Chicago, IL

I've enjoyed my Dish for years now. I hate losing signal during bad weather. I like the HD picture it's very good. Great customer service very helpful and courteous. I would have giving Dish a ten but the bad weather loss of signal needs attention.

12 years ago

star star star star star_border

Marianne North Chelmsford, MA

I like dish a lot bit I don't have a house phone so I don't get the perks and I have been a costmer for years but I don't get a discount either if I want to up grade I still have to pay full price I don't think that is right I pay my bill on time and there for a few yrs I was ahead on paying it

12 years ago

star star star star star

gene Cleveland, GA

No problems w/mine as a tech like respond to a couple comments reception isn't dish it was the tech fault dble channels u have to change settings to hd only u won't loose standard channels then you'll b happy to

12 years ago

star star star star star

Sarah Osguthorpe Lehi, UT

We've been a dish family since I could remember and its never given us problems. Its constant great connection is amazing, and i love watching the tv and movies that are always showing. I recommend dish to everyone who asks me about a tv network.

4 years ago

star star star star star

Michael Hall Grinnell, IA

They always were very fast to fix any problems with anything that I had. They were willing to walk me through it on the phone how to restart or reset my remote for my box. I asked for a decline in my payment amount every month since I’ve been a loyal customer and they gave me a discount.

4 years ago

star star star star star_border

LP ID Rexburg, ID

Of all the cable services, I prefer Dish over the rest. Their platform is very user-friendly and aesthetically pleasing. In my opinion, none of the cable companies have stellar customer service. I did cut the cable after having Dish Network for years and years because I found I could customize my subscriptions, (Hulu, Paramount Plus, Discovery Plus) to watch the programs I prefer, for less money.

5 years ago

star star star star star

MichelleConners Las Vegas, NV

I have been a long time Dish customer and am very satisfied with their services. I’m extremely satisfied with their customer service. The representatives are always very friendly and professional. They leave me feeling valued as a customer.

5 years ago

star star star star star_border

Anthony Nuttall Philadelphia, PA

You know I would my experience with Dish Network was simple they came in there either text or great when they come in insulation is really good there their acquisition in on their satellites a little bit better than although one of the hotels we stayed there any other satellite company but it's still loses its acquisition their customer service is great and so is

5 years ago

star star star star star

L Cody Morongo Valley, CA

I have been a Dish customer for as long as they have been in business. Very rarely do I have any problems with them. I had an issue about my Hopper and after waiting ALL day to get someone out there I canceled the appointment. They made it right by getting someone out the next day....promptly. Thank you Dish!!!

5 years ago

star star star star star

Netherfield Butler Rio Vista, CA

Dish does a good job of battling the "cord-cutting" trend by offering low priced basic service with the option of "add-ons". We've stayed with them over the years because they have zero tech problems - no down time or outages. The DVR with the "Hopper" is a big plus.

5 years ago

star star star star star_border

Charles Walton Salt Lake City, UT

I really like the DISH program menu. It is easy to use and you can navigate rapidly. The only negative I have for them is their tendency to raise rates frequently. I started out with the base package 20 years ago. 5 years ago the rate was about 23 dollars a month and my current rate is nearing 35 dollars a month. Almost double in 5 years. Still, the service itself is excellent and the customer service is excellent, so the rate may be justified.

5 years ago

star star star star star

Ann Mom Matthews, NC

Dish provides a great variety of channels at reasonable, competitive rates. I am very pleased with their programming and also with their customer service. After the expiration of the original contract period there is a wide range of program packages that you can tailor to your needs. I would highly recommend them.

6 years ago

star star star star star

Phil Carriere Cambridge, IA

Have loved the service ,costs, and choses of stations within their various packages. LOVE the HOPPER. Gives me so many choses of stations to record for later viewing. Price has been reasonable and quality of reception incredible.

6 years ago

star star star star star

Dianna Carter Cadiz, KY

I have had dish Network for several years now I have no complaints about the service or the customer service or the channel lineup. Good company. The customer service dept. and the sales dept. are customer friendly and ready to serve their customers to make your experience with DirecTv one that you will tell others about.

6 years ago Edited September 14, 2021

star star star star star_border

Janan Grange Pleasant Grove, UT

We have been a dish provider for the last 15 years. This year, some of the channels were taken off dish that we use to watch local sports. I called to cancel because our needs weren't being met and the associate was kind and didn't push me in anyway to stay. I had heard that it would be really difficult but I quickly explained our reason and she understood it and gave me no pressure to cancel.

6 years ago Edited February 16, 2022

star star star star star_border

Michelle Rios Ogden, UT

We have been with DISH for several years. We love the RedZone and they offer a nice selection of channels that our whole family enjoys with their basic service. We don't feel that we are getting a great value for our money, and that they should be offering their long time customers better pricing. Their customer service is average, the associates don't seem to care one way or the other.

6 years ago

star star star star star

Melissa Riviere Clarks Summit, PA

We miss our Dish! We are tied to our internet provider who packages internet with tv. If we had another ISP we’d be back to Dish in a heartbeat. They have a great user interface, large hard drives, and good customer service.

7 years ago

star star star star star

Jennifer Gilbert, AZ

I’ve been A dish customer for the past 23 years. As you can see, I love this network and I would never changed To any other company. Best customer service and anytime I’ve called to get my bill lowered, they’ve been great at lowering my monthly bill.

7 years ago

star star star star star

Camilla Lundberg Mapleton, UT

I absolutely love using dish! it has all the channels i love and want and its nice and fast i love that they will help with anything! they are seriously the best and Im so happy i have all the channels i want and can watch all of my favorite shows! dish is the best and everyone should have it

7 years ago

star star star star star

Dean Ogden, UT

We LOVE DISH! We have been with them for many years and have no reason to change. One time I was thinking about switching and I called them to cancel and they we able to lower our bill while upgrading us to the next higher channel package just to keep us as a loyal customer. I will stay with them for that!

7 years ago

star star star star star

Anthony Lindon, UT

I've been with Dish for over 12 years. I’ve always been impressed with the quality of service I’ve had all these years. Before that I was with Direct TV, but I would always get the run around when I needed help. With Dish, they would stay with me until the problem was solved and I was satisfied.

7 years ago

star star star star star

Erika American Fork, UT

We have dish network as our provider at our office. Comcast service was not running as efficiently at that location so we switched over to dish network and have not had any issues with it. We have been very happy with the service provided by Dish network television.

7 years ago

star star star star star

Evelyn Chidester Riverton, UT

First off, the salesman was super knowledgeable about the product and could show me ways I could save money. He was great at answering questions and even left a phone number where I could call him directly if I had any questions.

7 years ago

star star star star star

Jamie King Cokeville, WY

We have had dish tv for two years. One time I had a problem with the service and I called customer support and they sent a guy out to service our problem. He had to travel over an hour to our house but he came and fixed the problem and was very friendly. I highly recommend Dish TV.

7 years ago

star star star star star

Madison smith Alpine, UT

Good quality television. Never have problems with it being slow or glitchy. The customer service has always been kind, efficient and professional. Highly recommend to anyone looking for an affordable and quality t.v. Provider.

7 years ago Edited September 14, 2021

star star star star star

Lauren Alpine, UT

Dish is an awesome cable provider, they work with us in payments and offer all the best channels, I highly recommend! Anyone looking for a good tv service is then I highly enjoy working with them because they have great customer service.

7 years ago

star star star star star

Shauna Craig Pleasant Grove, UT

We recently switched to DISH TV and have been extremely happy with the service. We got exactly what we were promised, and the salesman and the installer were very professional. I have already referred them to other family members.

7 years ago