Name: DISH
Rating: 3.0

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Patrick L Sugrue Ooltewah, TN

Good company satellite system is very reliable. Yes we do get a rare interrupted service message but it is not often. Customer support isn't bad if you get an American on the line but most calls go to Manila Philippines they try hard but don't use the product so they rely on a menu driven response system. Waste of time wake up DISH go American

5 years ago

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Rahat Afnan Dhaka, 13

It's prety easy to use and manage. It's setup functions, user friendly features are so easy to handle. Not hire pricing. Easy booking services. But may be they needed more customer engagement.

5 years ago

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K.H. Tehachapi, CA

Dish was a little unreliable, but their pricing was better than DIRECTV...for awhile. After a few years, like DIRECTV, Dish started to increase their prices, but our channel lineup stayed the same, and our loss of service stayed the same. I can’t in good faith pay for something, or stay with a company that is more worried about their bottom line than their paying customers...

5 years ago

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Janet F Price Patterson, LA

I am a past client of Dish and I love the service. They were little on the expensive side but when the service is good sometimes you overlook the price. Customer service are very heplful and nice.

5 years ago

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nan lach Grand Island, NY

My main problem is when we have bad weather, the dish does not work, sometimes when we have wet sticky snow, I have to go outside and brush the snow off. The only other thing I don't like is that sometimes it records shows that I have not asked for.

5 years ago

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Ric Powers Port Clinton, OH

Dish TV has been 99% reliable for service even when the weather has been bad. They answer questions quickly when you call and you typically are speaking with a "real person" not answering an automated system to discuss your concerns.

5 years ago

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Coffee Los Angeles, CA

I'm with Dish now. I love Dish. I never have a problem with my payments, they don't switch reels on you like most cable companies. Plus you can change your plan anytime you get ready. Dish is awesome.

5 years ago

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t0m ,

The customer service at DISH is phenomenal! We have had dish for many many years. They are always willing to work with you and never try to push you into anything you don’t want! I gave 4 stars because it’s really unfortunate you can’t pick and choose which channels without buying a package.

6 years ago

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Liz Lemmey Thornton, CO

Their price was a little better than Direct TV when we first signed up with them. Now the price has crept up and is about the same as Direct TV. We hate it that we can no longer get channel 7. We like that news program. C'mon already!

6 years ago

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Kim , NC

Have had Dish Network since 2015. Great customer service and selection of channels and their hoppers can store a lot of recorded shows. The only 2 problems I have is that the satellite goes down in inclement weather, and their prices are expensive.

6 years ago

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Sandi Burkinshaw South Jordan, UT

I've had Dish service for 14 years and have never been tempted to switch. Great customer service. Good coverage, even with all the streaming that is available now, I still keep Dish service

6 years ago

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Dwhoush Pensacola, FL

I had dish for about two years. The simplicity but features of their equipment was nice. When I upgraded to the Hopper 3, it was so much nicer and faster then the old machine and the user interface was easier to use.

6 years ago

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James Conder Eagle Mountain, UT

we have had Dish for a long time, great and amazing channel selection and service. Biggest issue I have had with them is after your 2 years with Dish they absolutely price gouge you. I would never do anything other than Dish if it was a little more affordable and maybe offer custom packages.

6 years ago

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Mhorne182 West Valley City, UT

Real rating is 3.5. We have had Dish for over a decade. It is pretty reliable for the most part. Recently we have experienced more outages and the price is now way too expensive. Trying to convince myself to cut the cord but have too many movies saved on my dvr. Customer service is rarely helpful other than telling you to unplug for 10 seconds and plug back in.

6 years ago

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Zac Cannon Long Beach, MS

I used Dish when I was living with my parents from my younger years all the way until I was out of college. Channel selections were great and the service was fast and reliable.

6 years ago

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Juan Beaver, PA

Dish is decent for TV service. The tv interface is still pretty outdated looking. Chanel and price wise you get more for your money i think with dish. Unfortunately it is more price friendly to have streaming services these days than regular tv.

6 years ago

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Kaydence Bonino Riverton, UT

We had a great experience with dish but switched over to comcast because they offered a bundle package where we could combine our internet and cable TV. It was cheaper than dish. Overall the customer service was great and it as easy to use.

6 years ago

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Aliza Henline Provo, UT

I liked how it was sooooo easy to record shows! Just the click of one button!! It was also easy enough to figure out that babysitters could get it all working without anyone having to explain the tv like it was rocketscience.

7 years ago

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Gkgfamily Goleta, CA

We have had DISH TV for about six years. There are many things I like about the company, but also a few concerns. I like their Customer Service, I like their DVR format, and I like that we can use Dish Anywhere (such a deal!). I don't like that the price keeps going up (higher than teaser rates for new customers), and that I sometimes get varying instructions when I call for technical help. We love DISH but are seriously considering changing because of the price.

7 years ago

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Alyssa Boren American Fork, UT

I didn't like how it didn't have a lot of space on the DVR. I didn't like how it was hard to record more than one show at a time. I really liked how the remote had a skip forward 30 seconds button and a skip back 30 seconds button, it was a really nice feature.

7 years ago

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Janalyn Memmott Pleasant Grove, UT

We love dish! We have been with them for many years. We tried other companies but we like Dish the best. It may not be the cheapest, but we like the packages and they have great customer service. Thanks!!

7 years ago

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Ben Crisp Temecula, CA

I had dish network while I was at school and I was pleased overall. It’s not the best in terms of channel selection or quality but I feel like you get what you’re paying for. It was cheaper than most providers so that is a plus.

7 years ago

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Naomi Colorado Springs, CO

DISH provides great Cable packages for people signing up for the business. The do charge more after the initial contract, but we usually call them and let them know we would like to keep the same price, and they cut us a deal.

7 years ago

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Jennifer Ogden, UT

I had DISH as our TV provider prior to switching to another provider. I don't have much bad to say other than the fact that it seemed like our service was always being interrupted with technical difficulties. Their customer service was helpful even though their wasn't much they could do. The service seemed overpriced for what was provided. I would recommend another provider before sending someone to DISH.

7 years ago

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Rob Whipple Mesa, AZ

Great technology. Good service and easy to use platform. Was getting very expensive. Decided to go away from paid TV. However, if I were to go back I would consider them again.

7 years ago

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Jonas De Olveira American Fork, UT

I had dish network for a couple of years and it just got too expensive and decided to switch. Any time we had inclement weather we lost service, which was frustrating , since that is when I am most likely to watch TV. Switched to something cheaper and haven't looked back.

7 years ago

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JAKE American Fork, UT

We have used Dish before and it worked out well. The options available were very nice. I had great experiences with their customer service. When I had to talk to them for various reasons they were prompt and efficiently helped me with what needed to be changed.

7 years ago

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Daniel Perez Orem, UT

Dish has exceptional service. The technician arrives in the allotted time frame and are very helpful and friendly. I haven’t had any issues with our tv service. They can be a bit pricey but quality and ease of use in the tv interface is very good.

7 years ago

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Ethan Pitcher Eagle Mountain, UT

This service is actually pretty great. They offer great service and a variety of channels. Comparatively speaking to other television services, they have an easy interface and a variety of exclusive content. I prefer streaming services over television, but this is one of the better services for tv.

7 years ago

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TyGuy Sandy, UT

We were customers for 10+ years. The user interface was lacking and frequently lost local channels because of various disputes. We switched to Comcast and we were much happier. Although, with Dish we were able to watch live TV on their app, but with Comcast, we can only watch certain channels live on the app, or else we have to be home and logged into our Comcast wifi. Dish was nice, but it's nicer not having to clean off the snow on our dish anymore.

7 years ago

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Rischelle Mikkelson American Fork, UT

Overall, we had a good experience with dish. Installation was challenging because they wanted to place the dish right on the front of our home. Our area struggled with reception anytime there was bad weather. We ended up leaving dish because another provider offered a better pricing with better reception. They came back to get the dish and didn’t repair the holes in the roof so that was disappointing.

7 years ago

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Brandy Pleasant Grove, UT

Dish is by far my favorite Cable TV service! There is everything you could imagine. I just recently watched a show and with the Joey i was able to skip all of the commercials without even touching the remote. Amazing!

7 years ago

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Dylan Curtis Pleasant Grove, UT

My in-laws used to have DISH network, and I thought it was great, especially the Hopper. We have often gone over to watch football games. We record it on the Hopper and watch it 30 minutes after it's actually started and then it skips the commercials for us. Sweet!

7 years ago

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Sofie Rosenvall Alpine, UT

We used to live in a remote area where if you wanted TV besides local channels you would have to have some sort of outside service. Dish was the main provider. We were thankful that we could use them to get our tv services so we could stay in touch with the outside world and watch some of our favorite shows!

8 years ago

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Shari Evers Lehi, UT

I decided to cut back on the channels we were getting. Really just have the minimum since we weren't watching very much. What I didn't realize is that it took away local channels as well. Not sure why local channels wouldn't be in every package, but it was frustrating not having those!

8 years ago

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Jo Lars Pleasant Grove, UT

I love the variety of plans that allows me to choose the package/channels that I want and the price that I am willing to pay. Customer service has been great when I have had to call for help or to have questions answered.

8 years ago

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James Larson Pleasant Grove, UT

When I used Dish Network (before the days of Netflix), their service was satisfactory... plenty of good selection, quick response times to support questions and a good experience with the DVR. Unfortunately, they became too expensive, and we eventually discontinued.

8 years ago

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J Paul Wright Central, UT

We cancelled Dish about 4 years ago. It just got way too expensive for TV service. There really needs to be more cafeteria options so you don't have 100 channels that you never watch. It would be nice to only pay for the few you will watch. And now, many base packages don't even include ESPN and many of the channels I will spend time watching. They also continue to hound us with junk mail since we left

8 years ago

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Stephanie Brinton Lindon, UT

We have also had Direct TV. I don't know if there is a big difference between what we have gotten from Dish compared to the other company but I have been happy with their customer service. They were very helpful working to solve a problem we had over the phone and sent someone out right away when we couldn't get it resolved.

8 years ago

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Tom Walker Georgetown, KY

I have had Dish for several years and it is very expensive. Everything is an extra charge. The new system works OK as long as you don't mind having your recording limited by having the prime time networks being recorded. With so much being offered on line I will not be a customer much longer.

8 years ago

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Karen Nelson Alpine, UT

It is a little pricey and we have had a few issue with it as of late, but the product itself is very solid. We tried looking into a few cheaper options but ended up coming back to dish because, despite the minor issues, they really do provide a great service.

8 years ago

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Robert Singleton Gilbert, AZ

I like the services provided by DISH, especially on my home televisions. I feel like the price is reasonable, not great, for the services provided. The biggest improvement DISH could make would be to their mobile applications. Watching recorded shows on a mobile device can be challenging.

8 years ago

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Amy Stewart Gilbert, AZ

we have used Dish for many years and have been very happy. WE love all the variety of channels that are offered. WE also love having the free weekends so we can watch some new channels and see if we like them.

8 years ago

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KingRobert747 Ashburn, VA

Fantastic cradle to grave set up process. The service was very reliable and rarely blacked out... Will consider doing business with Dish again. Nice!

4 years ago

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Crysta McDermott Antelope, CA

If I could give 0 stars I would.... DON'T GET Dish TV company. This is the worst TV company I have ever had. I go more than half the time without service then with. Don't get this service......👎👎👎 And now I'm stuck in a 2-year contract and I'm only less than a year in. If I could get out of my contract I would. I do not recommend you get in a contract with these people you're going to hate this service.

4 years ago

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Amy Zaccaglin Eden Prairie, MN

Horrible wish I got direct tv I’m going with direct tv stream customer service is HORRIBLE SERVICE GOES OUT 4 times a week send tech out to do nothing but look at walls and service same u are watching a show boom every thing is out again 35 mins call they hang up 4 times before u get rep than he says nothing I keep asking are u there he says oh well cancel tomorrow 8am REALLY I NEED HELP FIXING MY TV RIDICULOUS GOT 10 dollar credit for 5 months off complaining

4 years ago

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paul montana Syracuse, NY

If I could I would rate dish tv a minus 20 been with them for 4 years ( I didnt't realize how good I had it with Directv ) but no more I'm going back to cable or directv I have had nothing but trouble with this company I pay a lot of money to this company each month but I can't get any good customer service from them stay away from this company and all there BS

4 years ago

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Brian Tew Houston, TX

Dish sold me a service connected to Hughes Net internet that was entirely inadequate and had to be discontinued. I cancelled my account. I did not expect to be billed for Hughes Net for another year and three months for service I could not use because the inadequate satellite service was discontinued. This type of business practice takes advantage of elderly clients and others who do business in good faith. Dish had to have been aware that I was being charged for the Hughes Net even though I had no means to use it.

4 years ago

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Bill Saunders Mooresville, NC

Dish has the best DVR in the business but if I had it to do over I’d never get the Dish service. We get it primarily for local network channels but every year Dish has a contract dispute with somebody. Now it’s NBC, so we are missing all of our favorite shows and lots of sports. DirectTV is a better satellite service.

4 years ago

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Dan Ogden, UT

I had dish for over 15 years and only watched maybe 3 channels out of the supposed 250. The bill kept increasing while the service decreased. Finally dropped them for Netflix. Rather than sending me a final bill they opted to send it straight to a collection agency. I paid it immediately once I recievied the bill from the collection agency. Just goes to show how well Dish treats their customers. Will be suing if it shows on my credit report.

4 years ago