Zillow
Is This Your Business?4.4
6.1
Overall Score
Author: Kalicia Bateman
LAST UPDATED: April 18th, 2022
- April 2009, iPhone app
- March 2010, Android app
- April 2010, iPad app
- March 2011, Blackberry app
- July 2012, Windows phone app
- November 2013, Windows 8.1 app.
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The Good
- Search functionality
- Apps
The Bad
- Customer support
- Zestimate accuracy
- Some data used to compile the Zillow price estimate can be as old as twenty years and is based on old bank data, public data, and sales transactions.
- Only 65% of Zillow's listing stock can be considered "accurate," according to Fortune magazine.
- Real estate agents and brokers are more likely to know the most up-to-date and factual information about a home that is listed for sale.
The Bottom Line
- Accurate data, for the most part, that is compiled from trustworthy and up-to-date public sources.
- The "Zestimate" price that is listed for homes.
- The search functionality of the website.
- The ability for site users to ask real estate questions in a public forum.
- The map feature and aerial views offered for homes.
- Price valuation information for a home that is listed in timespan intervals.
- Rental listings that are almost as extensive as sales listings.
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Dave Fortin Kingston, PA
I find that Zillow is extremely lackluster and perhaps that's just for my area but they never have what I'm looking for, they barely have any places listed on their site or app, and I'm not even sure what they're doing trying to compete with other companies like them out there. I want to like them and I continue to use them but I close the app as fast as I open it.
4 years ago
Kristen Pleasant Grove, UT
Ziillow is a great tool to find a house, but isn't necessarily the best tool to find a foreclosed home. A lot of time, the "foreclosed" listings on Zillow are outdated or are just ways to get your to look at a house even though it is not foreclosed. Best to look at real foreclosed sites to get real information. Zillow can help give ideas and pricing though.
12 years ago
Review Source
Craig Slist Oak Harbor, WA
I have used Zillow for years and love how easy it is to use their website, as well as, how informative it is to see potential houses, neighborhoods and what surrounding area has to offer. However, I've recently read Zillow uses the user data to identify high search areas and use this information to invest in areas that have a high demand for profit. I'm not against companies making money but in the end it hurts the user because it increases the housing and rental costs in those areas and then companies like Zillow can either profit or sell banking the money made based solely on the users searches. Zillow recently sold half it's housing inventory (18,000 homes) which according to Housingwire dropped their market cap from $48 billion to $13.7 billion, so it will be interesting to see what happens in the future? If it's a housing market crash soon then maybe Zillow got advanced warning and dumped it's real estate on the market blaming it's failed iBuying platform?
4 years ago
Review Source
Leonard Thompson Show Low, AZ
This website needs A LOT of work. Every time I try to find a rental, or am looking for land to look at, it’s all just scattered. When I put in a specific town it doesn’t narrow it down to that town. I feel like the design is also messy which makes me want to exit out as soon as possible. It’s a bummer because it’s a great ideas. It just needs some tweaking.
5 years ago
Review Source
Leah Garcia Yuma, AZ
We found the good thing about Zillow is that they give you an updated appraisal on homes so that you can see their worth. The bad thing about Zillow is that homes that sell are not taken off and so in that way it is not updated often making it hard to know if the house you are looking at is still for sale.
4 years ago
Review Source
G Anniston, AL
My family had outgrown our apartment so we decided to buy a home .zillow seemed as good a place to start as any so we contacted them and at first they were polite and helpful until we discussed our price range.since it was on the lower end they immediately lowered the service .ended up goin to another company after being treated less than.
4 years ago
Brandon Farrow Gilbert, AZ
I’ve always found Zillow to be horribly inaccurate in its data. The website is confusing and I don’t like that agents who are presented as being the owner of a particular listing aren’t really the owners of those listings. I think that’s misleading.
5 years ago
Review Source
WT
Zillow lists homes for rent at rates much higher than the market. I do not recommend using them if looking for a fair deal.
4 years ago
Review Source
Mark Erwin Follansbee, WV
Not enough information, not updated regularly
4 years ago
