Many real estate search companies provide their customers with a lot of information to help them make an informed decision about where they want to live next. Since there is so much out there for customers to read and digest, some of it can get a little lost and the customer might get overwhelmed. But Apartments.com presents their listing information in an interesting, unique way that allows customers to really get a grasp of the property for rent. The first thing they do for their customers that is different than their competitors is a 3D tour of the apartments. This makes the customer feel like they are really there and they can better get an idea of the layout and size of the apartment. Some listings also come with a video tour of the whole space, which has a similar effect for the customer. This is accompanied by a gallery of high-quality photos of the interior and exterior. All of these combined really show the customer where they might possibly be living. Next there are reviews of the property written by tenants (or previous tenants), which help the customer get an accurate, realistic view of the lifestyle they would have there. These reviews are not sponsored, so the tenant can be open and honest about their experiences. These reviews are probably the most valuable part of the listing as they tell the customer what the property is really like. These reviews are also verified to make sure that only people who have actually lived in the apartment are writing them. Another really helpful feature offered by Apartments.com is their amenities map. This interactive service allows the customer to choose which kinds of amenities they would like flagged on the map of the area. Only these types of businesses show up on the map, so the customer can learn what is near their new home. The categories of these amenities are:

Schools
Grocery
Bank
Restaurants
Coffee
Banks
Shops
Fitness

This map is very unique to Apartments.com and really will help customers understand the area they are living in. All of these different features offered make Apartments.com stand out as far as the information they provide for their customers.

thumb_down

The Bad

Property types
Nearby rentals

Apartments.com offers their customers a very extensive list of apartments that are available for rent. It is easy for the customer to filter down their search to specific areas or different property needs so that they can quickly find what they need. Once they've found something they might be interested in there is a lot of other information available to them to learn all they can about the property. But all of these great services and features are only available to those customers who are looking to rent an apartment. This severely limits the types of customers that can take advantage of what apartments.com has to offer. There are no listings for homes, condos or any other type of property that are for rent. There also are no listings for any type of property that is for sale, even apartments. So the customer must be looking specifically for an apartment to rent in order to find what they need on apartments.com While there is a lot of great information about the neighborhoods of the listings on apartments.com, there is no information about the other apartments in the area. That type of information can be really important to a customer as they try to figure out if that particular place is a good deal for their money or not. It would be helpful for customers to have a way to compare the prices of similar units in the same neighborhood, that way they could see where the listing they are interested in stacks up with the others. Some other information like how long the apartment has been available (sometimes even if it is available for sure) would also make the decision an easier one. Apartments.com does give their customers a lot of great information about the properties in their listings, but sometimes are missing some other factors that would help the customer make a choice.

gavel

The Bottom Line

Apartments.com stands out among its competitors for the information they give their customers as they try to find the perfect fit for their new home. They provide extensive lists of the amenities offered by the specific complexes, as well as the amenities that are in the nearby neighborhoods. All of this information is published in interactive, easy-to-understand and digest formats for the ease of the customer. All of this and the other features they provide are great for customers looking for an apartment to rent. But it is all lost on those other potential customers who want to rent a different type of home or who would like to buy their next home since the only listings available are for apartments to rent.

Was this content helpful?

thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating

4.1

star star star star star_border

123 Reviews

Review Breakdown

5 grade

48%

4 grade

24%

3 grade

18%

2 grade

1 grade

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half

cancel

star star star star star

Anne Sainsbury Orem, UT

As my husband and I have been looking for new housing during the past few months Apartments.com came in very handy. We have been trying to decide if we have wanted to keep renting or if we were ready to purchase. Apartments.com was very helpful in finding good quality rentals that are available in the area that we have been looking to live. One of the unique features that I liked about this site was that each listing on the main site showed whether or not it was pet friendly and if it has a washer/dryer before having to select the listing. Details like this may seem small, but they are definitely game changers in our search!

5 years ago

star star star star star

Tom Donovan Atlanta, GA

This is a great site to find an apartment. It has the most up to date availability and there are homes/condos for rent too. The description here on Best Company is incorrect in that it states that Apartmens.com doesn't have homes for rent.

9 years ago

star star star star star

Wendy Shaw Queens, NY

Don't let the name fool you! With options varying from apartments to condos to townhouses and so on. Loved the virtual tours, easy on-line tools and consistent updates on availability/new listings. Provided a customized search from thousands of listings. Provided all amenties and features. Navigated me to choices that fit my budget and other non negotiable. I must have tool for anyone on the search for thier future dream home of any size or price!!!

4 years ago

star star star star star

BRANDON BROWN Houston, TX

I feel like apartment.com show change the format of their site the first page looks like zillion.com which is not a bad thing but the next page is not inviting I don't want to have to scroll down to see the picture are too big of the outside I would prefer if the information about the house or apartment would be the first thing you see then scroll down to the pictures and everything else. Just my opinion though

4 years ago

star star star star star

MM Largo, FL

I like apartments.com because they don't charge to search for apartments and they allow you to send a message to the apartment manager making it easy to inquire about availability, etc. Also, the search can be filters by specific features and amenities and price, making it so you don't have to weed through a bunch of listings that don't match your needs.

4 years ago

star star star star star

Rachelle Detroit, MI

I have used this site to search for apartments at various times across the United States. This site streamlines searches and makes it so much easier. It has been in service for years. I remember finding my apartment on Lake Merritt in Oakland, California on this site. It was beautiful, reasonable, and I got the link to an easy online app to apply at a time when they were virtually nonexistent.

4 years ago

star star star star star

Apartments.com helped me to find an apartment faster than my (“side hustle” realtor) relatives could. I found what I needed at a reasonable price, and moved in without the hassle of someone trying to coerce me into taking a higher priced dwelling so they could make some commission. The website was easy to navigate, and the search feature had user friendly filters. Just what I needed (and nothing I didn’t).

4 years ago

star star star star star

Debora Paez Columbia, MO

While apartment hunting for my first place, it was incredibly difficult to find a place with everything I needed; just the right price, quiet neighborhood, and a location close to my priorities. Apartments.com made apartment hunting much easier with their countless filters, detailed maps, and easy to navigate website. The best feature about Apartments.com has to be their very specific filters that cater to your every need, my personal favorite being the move-in date one. This website is a great tool for those apartment hunting with little time to spare!

4 years ago

star star star star star_border

abw fsu Tallahassee, FL

What I like best about Apartments.com was that I did not feel limited in my apartment selection. When I was searching for my first apartment in Chicago, I felt so overwhelmed by the process of going to different locations or searching out landlords. Apartments.com made it so easy to narrow my search! I like that it has a vast selection of apartments. I can search in any region or any neighborhood in the country and get numerous options for apartments. You can filter down to what you are specifically looking for and it is accurate. The interface is easy to use and navigate and I have never had a problem finding what I am looking for.

5 years ago

star star star star star

Nyla C. Tallahassee, FL

Apartments.com is a platform that shows you real reviews of apartments; I prefer searching for apartments on this website because when you go to the actual site of the apartment you're looking for, they censor the negative reviews. Apartments.com has helped me locate the student housing apartment I currently have been living in for two years now. I highly suggest utilizing this platform.

5 years ago

star star star star star_border

Paige Stockard Wichita, KS

This is the website that helped my roommates and I find the place we live in now! It is a great website that is super easy to use. You can narrow down your options to find places within your price range and area that have all of your needs and wants.

6 years ago

star star star star star

Emerald Scott West Jordan, UT

The site was really easy to use and had good, up-to-date information. It helped me find the best deal on an apartment when I was in college. There were a lot of customization options in the search bar, which was really nice.

8 years ago

star star star star star

scotty Saint Paul, MN

I really like using the apartments.com and it's very easy to use has tongue options, As far as what you're looking for you can narrow it down to exactly your price range location all kind of things Okay. I haven't used it for myself for a while but I've helped plenty of friends find a nice spot

4 years ago

star star star star star

Shalon Johnson MS

Amazing website. I always use apartments whenever I am searching for apartments. It’s super easy to use and the information is typically accurate. Super user friendly. I highly recommend when looking for an apartment. I love the ability to draw the area I would like to live in. Super convenient

4 years ago

star star star star star

Audrey Macfarlane Dallas, TX

I actually got my new apartment because of this site. Everything is always up to date and the site is easy to navigate. I really liked their customer service and how easy it was to find what I was looking for through their associates. Really impressed.

4 years ago

star star star star star

keiontai henry Tallahassee, FL

I love using apartments.com when it comes to my search for student housing, I am able to narrow down my searches to 1, 2, or 3 bedrooms, any amount of bathrooms, or type of housing. It makes for searching for a new place to live much less of a hassle!

4 years ago Edited December 7, 2021

star star star star star

Destini Ferguson Tallahassee, FL

This website features REAL apartments. The site is also user friendly. You are able to filter by bedroom number, amenities, and price. So, you'll find exactly what you're looking for in no time! Apartments.com helped me find the complex I live in now.

4 years ago

star star star star star

Jaci Rhoades Bryant, AR

I love that it is so easy to find an apartment specifically for your individual needs. All you have to do is plug in the information and the apartments come directly to you.

4 years ago

star star star star star

Abigail Land Tallahassee, FL

Easy to find exactly what you are looking for in an apartment with easy-to-use filters. It also has reviews of places, links to their sites, and contact information for them.

4 years ago

star star star star star

Luke Swierczynski Troy, MI

Every apartment I've every rented started and was found on a search through this website. The location finder and reviews are super helpful in deciding where to rent.

4 years ago

star star star star_border star_border

Morgan Tennant Idaho Falls, ID

At first glance, the number of available or soon to be available options for renting apartments was amazing, but after more digging, I have found that the listings are very often outdated. I have never found any listings that have worked out due to incorrect information on this website.

5 years ago

star star star star star

Elisabeth Kinghorn Bangkok, 10

Apartments.com made it easy to search for apartments and rentals. I found some really great options on this sight that I wouldn’t have found had I looked elsewhere!

5 years ago

star star star star star_border

Miguel Suarez Los Angeles, CA

It’s better when you can actually speak to someone right away. The videos and pictures helps a lot to make a decision and make the move smoother . The contacts that each Apt or house are very efficient, but you need some patient to wait for the response back

4 years ago Edited April 18, 2022

star star star star star_border

Phalda Morris Jacksonville, FL

Apartments.com was a useful tool in helping me find what I did and did not want in an apartment. It showed me a variety of apartments with different features, all within my desired price range and location. Apartments.com is a great tool for finding an apartment.

4 years ago

star star star star star

Emily Swierczynski Waterford, MI

Used apartments to find my first place after college. Moving out of state it was really helpful that they have all the contacts available along with pictures. Did a virtually tour and found a great place!

4 years ago

star star star star star

Jaelyn Morris Tallahassee, FL

I found my current apartment through Apartments.com. They show great a variety of apartments for all types of price ranges. Apartments.com is a great company to find your apartment through.

4 years ago

star star star star star_border

Jennifer Dean Chicago, IL

I like using Apartments.com cuz it's user friendly but can somewhat annoying at times. For example, when trying to enter your search perimeters the page will revert back to the top of the page while I'm trying to enter something or look at something down below

4 years ago

star star star star star

Cynthia Hunt Azle, TX

I've used apartments. Com several times & they have always been a blessing n helping me out on my search for multiple apartment home👍, the young lady was very professional and she had great customer service

4 years ago Edited February 10, 2022

star star star star star

Dougie D Harold, KY

This sight helps connect renters and landlords! From the simple room rentals for next to nothing cost, to low income super complexes, to fancy apartments and condos you are covered by them!

4 years ago

star star star star star

Michael Surber Little Rock, AR

Found my apartment in Thayer a few years back off of here and loved it! This is a great website to go look at apartments in your area usually it's all great apartments. If I move I will definitely be using them again!

4 years ago Edited February 14, 2022

star star star star star_border

Michelle McCoy Baltimore, MD

When I was ready to move these guys helped me find a place in the area that I wanted to move in. They found me several places for me to choose from. They always stayed within my price range. Great company to use if you're looking for housing.

4 years ago

star star star star star

Shopman Herriman, UT

I love Apartments.com. Their website is great. I love that I can limit my search by cat friendly. It is also nice to be able to learn more about the community I am looking at right there on the website.

4 years ago

star star star star star

Jenni Zollinger Aiken, SC

Found a great apartment for my son for school. Website is easy to navigate with better maps, photos and information than most of the other sites. My son is in his second apartment that we found on apartments.com.

4 years ago

star star star star star_border

Juanita Morrison Columbus, OH

Prior to purchasing my home, I used the website to locate my apartment. I secured a nice living space in just enough time to sign the lease during a rent special. The site was updated and the 3D feature really helps you get a good visual of the apartment floor plan.

4 years ago

star star star star star

Karen Torino Tallahassee, FL

Apartments.com is a great way to look for apartments. There is a great selection of apartments and they provide a good amount of pictures. They also provide demographics, which is important when looking for a place to live.

4 years ago

star star star star star

amari sims Tallahassee, FL

When searching for an apartment for college, Apartments.com was extremely helpful by providing me with the rent rates and amenities for each potential apartment that I was looking at signing to.

4 years ago

star star star star star_border

Grace M. Columbia, MO

Apartments.com is a great site for keeping up with new listings in my area! I love that they send notifications, so I am always up to date on the best new rentals. This has made looking for a pet friendly college apartment a breeze!

4 years ago

star star star star star_border

Andriana Cesaire Tallahassee, FL

Using Apartments.com is very easy and it led me to finding the perfect apartment for my sophomore and junior years of college. The website is easy to navigate and allows you to input specific requirements for the places you are looking to live.

4 years ago

star star star star star_border

Brooklyn Jensen Provo, UT

There are a lot of filters that you can choose from in order to find the type of housing that you want. This is a free service, so I used it a lot to help look for student housing in Provo. It has the option of searching for apartments with private rooms as well as by rent prices, which I found to be super helpful.

5 years ago

star star star star_border star_border

Abril Hunter Tallahassee, FL

I really enjoy using apartments.com however the interface and the digitization of the map make it sometimes hard to use. in order for me to find an apartment, I had to go through a variety of different stats to be able to use the map properly. Furthermore, all apartments that are listed are sometimes not for sale on the actual apartment companies website. This makes it really hard whenever moving to a new city, like I was doing to keep up to date with the apartment search. However overall I enjoy that apartments.com shows photos the most recent photos of an apartment.

5 years ago

star star star star star

Dshatch Frankfort, IL

While apartments.con does not have every apartment listing (you’ll have to use several different softwares to see every listing in an area) they are far more comprehensive than other websites.

5 years ago

star star star star star_border

Jade Knowles Tallahassee, FL

Apartments.com helped my sister and I find a great apartment in a our new town for college. We were really worried about having to spend too much money on campus, but apartments.com gave us great selections and even let us add in our own preferences. I am in love with our new apartment and this website was a great help.

5 years ago

star star star star_border star_border

Dave Fortin Kingston, PA

This is another website that just doesn't have what I'm looking for. They give you listings outside of your scope all the time and try to market you to purchase higher-priced places. Just not a huge fan!

4 years ago

star star star star star

Kibsaim Rebollar Austin, TX

I have found my last 5 years of living spaces on Apartments.com. I really like their filters and the website is easy to navigate.

5 years ago

star star star star star

BaiLeY WiLsOn Dickinson, TX

Just moved into our new place this week and the app was very helpful it allowed me to select all the amenities I was looking for and price.

5 years ago

star star star star star_border

Shelley Berardi Lancaster, PA

Been using Apartments. Com for quite awhile now. Can set up instant alerts so you know there is a new Apartment that matches your criteria you currently put in the search engine.

4 years ago

star star star star_border star_border

Holly Ware Atlanta, GA

I used this site more than once bc my friends recently used it and had a good experience. However, I never really found anything that I could use on the site and just didn't find it very resourceful and ended up using another site to find what I wanted.

4 years ago

star star star star_border star_border

corrinna oandasan Kailua-Kona, HI

what i liked about this site was the varied description on the apartments listed my dislikes was that the town in which i lived kailua kona, hawaii the listings were very few and far between and those that were listed were mostly vacation rentals

4 years ago

star star star star star_border

Vy Ha Birmingham, AL

As a college student, finding a place to stay is a priority that I cannot miss. Apartments.com had not only led me to find great places with great rates but also some good roommmates

4 years ago

star star star star star

Alex Gohlke Franklin, MI

Excellent app and site to use for apartment hunting. easy to use filters and map or list options in my area. helped find the right apartment at the right price!

4 years ago