Crisp
3.5
4.9
Overall Score
Author: Jenna Vasquez
Crisp’s purpose is to help foodies build the restaurants of their dreams with ease and create amazing experiences for their customers.
Crisp is the only Point-of-Sale (POS) solution built from the ground up to consolidate the fractured restaurant tech ecosystem, helping quick serve and fast casual restaurants scale. Developed in-house, Crisp is an end-to-end infrastructure connecting restaurant owners to their employees and customers with one powerful platform.
Top Ranked Companies
The Good
- Designed Specifically for Restaurants
- Free Demo
Designed Specifically for Restaurants
Crisp was designed for restaurants of all sizes. The POS company explains that it “took the most important pieces of the inflated restaurant technology market and created a simple, powerful system.”
Free Demo
Those interested in finding more about Crisp and using its services for their restaurant can sign up for a free demo. All that is needed is a first and last name, business/organization, email, phone number, number of locations, and what you are looking for in a POS system.
The site does not specify how long the free demo will last and if there are any restrictions to usage.
The Bad
- Vague Website
Vague Website
There is an underwhelming amount of information on Crisp’s website.
While the company page looks professional, there is hardly any information about the software, company integrations, fees and contracts, updates, or whether the product works with Apple or Android operating systems. It would be helpful for Crisp to include more details, so clients know exactly what they’re getting with Crisp’s services.
Consumers who want to know more about Crisp will need to contact the company directly.
The Bottom Line
The most frustrating thing about Crisp is the sheer lack of information on the company website. As business owners look for a POS system, they must have all the necessary information upfront — allowing them to quickly decide which POS system is right for them, their business, and their customers. While Crisp appears to be a trustworthy company, the lack of details may deter some consumers.
Verified Customer
Review Source
briana
6 years ago
Reply from Crisp
Thank you for providing some feedback! We are sorry to hear you aren't pleased with some of the new Crisp features. We always want to keep our users top of mind when we redesign our app and ensure you are happy with the final product. Your feedback allows us to do that. I have made a note of this for our development team to consider in future app updates.
Feb. 18th, 2020
Verified Customer
Review Source
Cami
6 years ago
Verified Customer
Review Source
Fran
6 years ago
Reply from Crisp
We want to ensure that you are getting the most out of the Crisp system and have a great experience. We apologize if your experience has been anything short of fantastic. Please know that we will do our best to be transparent and prompt with our communications. We'd love to hear some specifics and your suggestions for how we might make your experience better. Drop us a note here:
Feb. 18th, 2020
