Crisp
3.5
4.9
Overall Score
Author: Jenna Vasquez
Crisp’s purpose is to help foodies build the restaurants of their dreams with ease and create amazing experiences for their customers.
Crisp is the only Point-of-Sale (POS) solution built from the ground up to consolidate the fractured restaurant tech ecosystem, helping quick serve and fast casual restaurants scale. Developed in-house, Crisp is an end-to-end infrastructure connecting restaurant owners to their employees and customers with one powerful platform.
Top Ranked Companies
The Good
- Designed Specifically for Restaurants
- Free Demo
Designed Specifically for Restaurants
Crisp was designed for restaurants of all sizes. The POS company explains that it “took the most important pieces of the inflated restaurant technology market and created a simple, powerful system.”
Free Demo
Those interested in finding more about Crisp and using its services for their restaurant can sign up for a free demo. All that is needed is a first and last name, business/organization, email, phone number, number of locations, and what you are looking for in a POS system.
The site does not specify how long the free demo will last and if there are any restrictions to usage.
The Bad
- Vague Website
Vague Website
There is an underwhelming amount of information on Crisp’s website.
While the company page looks professional, there is hardly any information about the software, company integrations, fees and contracts, updates, or whether the product works with Apple or Android operating systems. It would be helpful for Crisp to include more details, so clients know exactly what they’re getting with Crisp’s services.
Consumers who want to know more about Crisp will need to contact the company directly.
The Bottom Line
The most frustrating thing about Crisp is the sheer lack of information on the company website. As business owners look for a POS system, they must have all the necessary information upfront — allowing them to quickly decide which POS system is right for them, their business, and their customers. While Crisp appears to be a trustworthy company, the lack of details may deter some consumers.
Verified Customer
Review Source
Larry
6 years ago
Reply from Crisp
We are so sorry to hear you have not been pleased with our customer service. We want to do all we can to improve and ensure you have a great experience.
Our in-office reps are available via chat, phone, and email every weekday from 8 am - 5 pm. Our emergency support line is open 24/7. Non-urgent requests may be made 24/7, but they may not be responded to immediately outside of regular business hours. We strive to respond to and resolve all requests within 24 hours.
Please feel free to drop us an additional note at if there is anything we can do to make your experience better!
Feb. 19th, 2020
