Insight Pest Solutions

• Current and New Customer Coupons
• 5 Guarantees
• Extra Pest Control Programs

Current and New Customer Coupons

Insight Pest Solutions clients should check out Insight’s coupon page to see if there are any deals to apply to their service. If a coupon has a green check mark on it, Insight will allow customers to combine the coupon with other offers. 

For example, Insight offers new customers $45 off termite monitoring (when combined with the general pest control plan). Current customers have the same coupon, but it cannot be applied with other offers. 

Customers can also fill out a short survey providing feedback about their technician and their experience with Insight Pest Solutions. They are then entered in the company's quarterly raffle for an iPad Mini or a year of free pest control. 

5 Guarantees

Insight Pest Solutions offers its customers five guarantees:

1. Pricing Guarantee — Insight Pest Solution aims to help customers get the best price possible. 
2. Contact Guarantee — Insight’s promise to respond promptly and politely, as well as to not repeatedly call or share clients' personal information.
3. Re-Treatment Guarantee — If customers have pest issues between quarterly visits, Insight Pest Solutions will send a service professional to perform a re-treatment for free.
4. Smile Guarantee — Every technician will greet customers with a smile.
5. Money-Back Guarantee — If Insight Pest Solutions has performed two re-treatments between its regular visits and interior pests are still not controlled, Insight will credit customers back their last payment. 

Extra Pest Control Programs

Insight Pest Solutions provides treatments and pest control solutions for the most common pest problems in its regular pest control plan. However, depending on the location, Insight does offer the following add-on programs customers can purchase to target specific issues:

• Termites
• Moisture Control
• Mole Remediation
• German Cockroaches
• Mosquito Reduction
• Ticks and Fleas
• Rat Control
• Stink Bugs
• Fire Ant Infestation

• Negative Reviews
• Undisclosed Information
• Services Not Available in All States

Negative Reviews

Negative reviews for Insight reveal that customers are unhappy with the company as many felt they were tricked into signing a contract and did not receive the promised quality services. Homeowners also mentioned that the pest control products were ineffective and did not get rid of their problem pests. 

A few other reviews mention a cancellation fee that caught a few homeowners off guard. While a cancellation fee is not uncommon within the industry, it is something that the sales rep should be transparent about. Canceling your contract with Insight may cost you at least $100. 

Undisclosed Information

For its general pest control program, Insight Pest Solutions offers little information about the plan. The website says the pest control plan covers common ants, spiders, wasps, roaches, termite inspection, and rodents, but does not mention bed bugs, sugar ants, or carpenter ants. And while the company does offer crawl space inspection, it's unclear whether Insight offers lawn treatment or attic service and restoration, and whether its products are pet-safe.

Customers with pest issues can expect an initial treatment followed by quarterly services and a quote can be estimated in as little as two minutes over the phone. While the information is there, it is vaguely described. The site advises customers to call for further details. 

Services Not Available in All States

Insight Pest Solutions only offers its pest solutions to 14 states and to ensure customers are getting the right pest control for their area the company advises potential customers to visit the page for the branch nearest their home: 

• Colorado
• Georgia
• Idaho
• Indiana
• Massachusetts
• New Hampshire
• North Carolina
• Oklahoma
• Oregon
• Tennessee
• Virginia
• Wisconsin
• Wyoming
• Washington