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New American Funding

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7.7

Overall Score

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KAdams Hillsboro, OR

This is our second time using New American Funding, and our lending agent, Zac D. The whole process was terrific. The staff is polite, friendly, knowledgeable and totally professional. I would recommend them to anyone.

5 years ago

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amanda parrish Atlanta, GA

Rochelle was on point!! Highly recommended! It's a challenging time to buy a home right now and she made it a lot easier to tolerate and go through the steps. Genuinely a kind and helpful person!

5 years ago

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Robbie O'Connor Seattle, WA

The financial advice they give is spot on. They are on top of everything and are prompt about responding to questions and clear in their explanations. Our house closing went through smoothly.

5 years ago

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Teena Hartselle, AL

This company is professional, courteous, and everything is handled for you. I could have not found a better company to do business with in very trying times. Would recommend them to everyone needing these types of services

5 years ago

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Wendy Woodrick Franklin, TN

Lisa met us at the closing, after driving and hour and a half, just to give us a "thank you" gift. She made us feel special, and she was so personable. Great customer service.

5 years ago

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Troy Charlton Plainfield, IL

They were easy to work with, communication was great from all parties on the team. This made a stressfull time of selling and buying a nee home very easy. Highly recommend!!!!!!

5 years ago

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Jake C Chicago, IL

I had a great experience with Bob and everyone he works with. They made the whole process smooth and transparent. I would highly recommend them to anyone looking to purchase a home.

5 years ago

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Jason Waldenburg Saint Helens, OR

We've worked with Bob before and immediately decided that he and his team have our business for life. He answers our questions promptly and actually makes the experience pleasurable! (If that's even possible, LOL)

5 years ago

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Mandi Rae Minneapolis, MN

New American Funding has an excellent team to work with that is confident and knowledgeable with what is going on in the industry, different loan options and they help you find the best possible outcome.

5 years ago

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Shyniece Tainatongo Las Vegas, NV

The team with New American Funding are AWESOME! They are very help full and help you get through all steps in submitting all forms of the home buying process. Thank you to Sharlene R, Michelle M and Ana T.

5 years ago

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Earl Henderson Chicago Heights, IL

American Funding impressed me to be totally focused on me as the client! All of their people were prompt and courteous in follow-up and follow-through communication. Excellent Customer Service!

5 years ago

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Dancefla Fort Lauderdale, FL

Great customer service. Timely responses. Simple and fast, which isn't how a obtaining a mortgage usually goes these days. What a breath of fresh air! No hesitations in recommending them.

5 years ago

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Loulou Will Reseda, CA

New American Funding is the best. They are the first company that I have felt comfortable dealing with. Quick and easy to get a loan, with communication throughout the entire process.

5 years ago

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Becky Day Tallahassee, FL

The communication was excellent. I was the Buyer's agent helping with a first-time home buyer and they had numerous questions. All of their questions were answered and we closed on time.

5 years ago

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Anastasia Cherie Newington, CT

Amazing company excellent employees I had the best processor Meghan ever she is so amazing to be new to this business and Sam my loan officer was so nice, patient and attentive.

5 years ago

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Andy S Rancho Cordova, CA

The had the best rate and, I would soon learn, amazing team members to work with. Everyone I worked with was awesome. It was the fastest and easiest refinance I’ve ever done.

5 years ago

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Gary Sommers Hoboken, NJ

Dealing with my representative, Andrew S, made what can be a tenuous process much better. I would and will recommend him to all our friends and family looking for a mortgage or a refinance.

5 years ago

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Laura Wellnitz Gresham, OR

I really liked how quickly the whole refinance process was handled, my initial call was returned within minutes and the all of the questions I had were answered the very first day.

5 years ago

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Cruz Jimenez San Antonio, TX

Matt B. was very patient with my questions and supportive of throughout the entire process. I felt he was genuinely concerned that I get a great deal. He is a great communicator!

5 years ago

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Kerelle Waterford, MI

I worked with Moe and the professionalism, the availability, the knowledge, and the overall understanding and attempts to meet what I was seeking left me willing to sing praises to anyone looking for a lender. Absolutely.

5 years ago

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Bryan G Santa Monica, CA

The company made the whole refinance process flow seamlessly, their associates are extremely helpful and go above and beyond to make sure you understand whats going on every step of the way.

5 years ago

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J KZR Littleton, CO

I am a very busy person, so, what I enjoyed the most was the extremely professional approach to doing business. We were all on the same page from the word go. Thank you very much Tony and the entire team.

5 years ago

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Tom Lambert Epsom, NH

Pros. Excellent service. Smooth process. Web portal meh. Jordan M. was very helpful. We tried to lock in at 1.99% and there was a "system error" which seemed odd and it came back at 2.625% which is still good. The whole event made me skeptical. However, we still closed and got cash out and it went very well except for that one thing.

5 years ago

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John A Cole ,

Anderia and Richard were very pleasant and knowledgeable. This refinance was a very smooth process, and best of all we received a great refinance rate! We wouldn’t hesitate to use them again! John and Anita

5 years ago

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Summer Clements Tyler, TX

Our loan processor (Wes) was amazing. He was very helpful and thorough. Once our paper work was submitted, our loan was funded in just a couple of weeks. We had a wonderful experience working with New American Funding.

5 years ago

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Francisco Moncayo Spring Hill, TN

The company did not try to make money off the customer. Very happy with the experience. If available, those looking for a VA loan or refinance, call this company and reach out to Jordan M.

5 years ago

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Stacy Allen Pawtucket, RI

New American Funding help us out with our mortgage loan. The process was very organized and they had it broken down into steps so you knew your status. We got prompt responses back and the process went smoothly.

5 years ago

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D H Albuquerque, NM

Really good communication with a fast turnaround. It was a 3-week process for us, from start to finish. Pretty fast being a lot of companies are moving really slow with COVID here.

5 years ago

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Janice Picher Buckley Rockland, MA

It was a great experience. Everyone is knowledge and thorough. Particularly during the pandemic, we did everything on line, email and fax. I'd recommend North American funding in a heartbeat.

5 years ago

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Mohan B Upasani ,

The loan officer, Erik L, was very professional, courteous, responsive and always reachable. The loan was funded in a timely manner with regular updates of the process. We highly recommend Erik and New American Funding.

5 years ago

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Alisa Garrett Mountain View, CA

Very trustworthy company. I find the whole refinance process quite arduous but I had help every step of the way. They are careful and this is why they have such good ratings.

5 years ago

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J Wingo Aurora, CO

From the beginning of my refinance with New American Funding...my loan officer explained the entire process...it flowed without a hitch...I definitely recommend them for your mortgage needs.

5 years ago

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Mike D ,

Thanks to Joseph and his associates...they were all great! Communication was terrific and timely. Options were exactly what we needed. Would do it again and will recommend to anyone that is trying to refi.

5 years ago

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Lim Acupuncture and Herbal Medicine Centennial, CO Denver, CO

I really like that New American Funding service our mortgage throughout the life of the loan and don't sell it. All of the agents I have worked with so far are very professional and provided excellent customer service.

5 years ago

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Gener Mission Viejo, CA

Team were all professional and easy to contact when there is a concern to ask. I am very very confident and had a peace of mind knowing that they are not fly by night company! Kudos !

5 years ago

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Louie Fuentes West Covina, CA

The entire transaction from beginning to end was very pleasant. They answered all my questions abs provided me with plenty of information and resources to make an informed deduction to refinance my home loan.

5 years ago

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Sillent Warrior Fayetteville, NC

Second time doing a re-finance with them. As with the first time the employees were professional, provided constant updates and consistent communication to ensure my process went smoothly.

5 years ago

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Armondo G. Federal Way, WA

My loan officer Noah took the time to evaluate our existing loan and made recommendations that will allow my home to paid off in half the time and saves me a significant amount of money!

5 years ago

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Tim Palm Harbor, FL

New American Funding provided us with great service and team that was responsive and knowledge. We worked with Shevell Anderson and Alex Bello whom were amazing throughout the process. Thank you!

5 years ago

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Omar Al-Mashhadany Houston, TX

very helpful, Good communications, very smooth processing, best rates, he was available all the time , always taking care of my concern,really glad to work with alex you are the best . Thanks

6 years ago

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Amanda Aguerro Dallas, TX

I love everything about american funding! It has been a smooth journey and both of the reps I've had shevellamd tracey have been so good to me being very patient and informative. Just AWESOME!!!

6 years ago

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Anointed One Parrish, FL

Refinanced our home this year with New American funding for second time. Great smooth transaction, I would definitely recommend to friends and family. Very easy and quick process. Closed in less than thirty days.

6 years ago

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Nathaniel Dennie Mary Esther, FL

Team was very responsive and pleasant tow work with. Provided me with all of the information that I needed in a prompt and professional manner. Would definitely recommend!

5 years ago

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Corey Ferguson Montgomery, TX

My loan officer, Janelle M, was absolutely incredible to work with. Amazing service, great rate, and smooth process. I highly recommend New American Funding.

5 years ago

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William Holt Jr. Mount Holly, NJ

Melissa was very knowledgeable and understanding, being that finances are not my forté. She took the time to answer any and all questions that I had about my refi.

5 years ago

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Jon Hennemann Edmonds, WA

Joseph was our loan rep and he handled our loan well both explaining the process and doing anything to cut through the red tape that happens with all loans.

5 years ago

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Robin Evans Monument, CO

The refinance experience was very fast and efficient. From start to finish Thomas was there to answer my questions and I am very pleased with the outcome.

5 years ago

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Williams Connection Sanford, NC

This company has met our needs without a bunch of hassles! I highly recommend them! They are very professional and they show genuine concerns for their clients! A+

5 years ago

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Deirdra Green Fort Worth, TX

I worked with Tammy and her team for 9 months, they helped me get my credit where it needed to be and helped me to stay in a budget that was affordable to me.

5 years ago

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Christy Newell Asheboro, NC

The refinance process was extremely fast and every step along the way was explained. Chesna was an amazing help and I will absolutely refer her to anyone that I know.

5 years ago