4.9
7.7
Overall Score
Author: Kalicia Bateman
New American Funding was founded in California in 2002 as a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer. Since the start of New American Funding, growth has accelerated year after year with a servicing portfolio of over 197,000 loans for a total of over $51.4 billion. The company is licensed in 49 states and has branches in 32 states.
New American Funding appeals to all types of homebuyers by offering traditional and specialty loan options. It also has a variety of resources and services that make homeownership possible for many who normally do not qualify.
In addition, New American Funding further sets itself apart from the competition by implementing streamlined technologies. Through its customized software, apps, and processes, New American Funding is able to cut down on costs and time.
Customer Review: Cheri Chenoweth from Pylesville, Maryland
"I have been working with New American Funding for about a year now. The loan officers I have worked with were very professional and always available. They followed the loan process throughout the entire transaction. I would strongly recommend working with New American Funding."
Check out New American Funding Reviews below to see what borrowers are saying about their experience.
While you can begin the mortgage loan process in person or over the phone, New American Funding offers a streamlined, online mortgage application that can reduce stress and save you more time.
On the New American Funding website you can complete get rate quotes, begin and complete your mortgage application, upload documents, and track your loan. Through the My Mortgage App, provided by New American Funding, you can easily manage your loan on the go with your mobile phone.
To evaluate creditworthiness and whether or not you will qualify for a mortgage, New American Funding uses manual underwriting in some cases.
Manual underwriting involves an actual underwriter analyzing your finances and documents, resulting in more personalized rates and service. Compared to automated underwriting, manual underwriting may take longer and typically requires more paperwork, but with New American Funding's On-Time Closing Guarantee you can rest assured that you will get to closing quickly.
New American Funding has a loan option for nearly any situation. Borrowers will be pleased to find a wide variety of home loan services available. These loan services include:
The variety of loan products offered by New American Funding shows that it is truly dedicated to making the home buying process accessible to nearly any kind of borrower.
The most unique loan that New American Funding offers is its I CAN Mortgage. This loan allows you to customize the length of the loan with options to refinance in the future.
Upon pre-approval, New American Funding provides an on-time closing guarantee, getting you to a home purchase faster (average closing time is less than 35 days).
The New American Funding On-Time Closing Guarantee only applies to home purchase loans. It does not apply to the following loan types, programs, transactions, or properties:
Additional terms and conditions may apply. If you are interested in New American Funding's On-Time Closing Guarantee, speak with a company representative to see what options are available to you.
If you are looking to lower your monthly payment, increase cash flow, pay off debt, or get a better mortgage loan, New American Funding offers a variety of refinance loan options:
It is important to note that although mortgage refinancing could save you more money overall, New American Funding charges additional fees to complete the process. The following fees will apply:
To determine whether or not refinancing is a good option for you, you can speak with a New American Funding representative or loan officer, or crunch some numbers with the company's online refinancing calculator.
If you are having trouble paying your mortgage, New American Funding offers a variety of options/solutions to help you make or modify your payments and remain in your home:
New American Funding also has options if you'd prefer to leave your house, but not foreclose:
To find the best solution for you, New American Funding will work with you based upon your specific needs.
New American Funding offers a mobile app through which you can make payments, easily view and manage your home loan information, and view updated information about your current home equity and estimated property value (if this information is available in your area).
The New American Funding My Mortgage App is available for both Android and iOS devices.
New American Lending offers a variety of tools that make the home buying process easier. Its online set of tools allow you to estimate many of the associated costs with mortgages. These tools include:
These tools dive deeper compared to other resources offered by mortgage lenders. For example, these calculators will show you extra details such as your principal versus interest over time, your remaining balance over time and more. These tools help you decide as a borrower if you should move forward with being pre-qualified or if you should continue comparison shopping for another loan. This sort of transparency resonates well with many in the home buying process.
In addition, New American Funding has a number of resources that help educate first-time homebuyers. These resources offer information about down payment assistance, grants, specialty loans and more. It also offers actionable tips to help first-time homebuyers feel more confident throughout the whole buying process.
The majority of New American Funding reviews are positive, with 95 percent of customers awarding the company 5 stars.
These reviews frequently highlight reliable customer service with great experiences with specific loan officers. In addition, customers are quick to mention a quick and easy application process, and competitive rates, saving customers more money overall.
Customer Review: Ty Brooks from Charlotte, North Carolina
"We initially chose New American because they offered us the best rate for our home loan, but their service ended up being great and out loan officer took great care of us."
New American Funding does not offer its services to borrowers in the state of Hawaii. In the future, licensing may change and New American Funding may be able to serve Hawaii borrowers, but in the meantime, residents of this state should look into other mortgage lenders for a home loan.
Compared to the government-reported mortgage rate median of all lenders, New American Funding's rates are high. While the company's offered rates may not differ more than a few percentage points, even the smallest fraction of a point could save you thousands of dollars over the life of your mortgage loan.
New American Funding provides daily updated rates on its website, allowing you to more easily comparison shop for a mortgage.
Please note, the lowest advertised interest rate for any loan type is not guaranteed with any mortgage lender. The most competitive rates are generally only available to borrowers with an excellent credit score, a low debt-to income ratio (DTI), and healthy finances overall*.
*Additional assessment factors may be applied to determine your mortgage rate.
New American Funding is a great option for those that value a streamlined online process and a wide selection of mortgage services. Those that are in search of more flexible loan terms will especially benefit from New American Funding, in particular, its I CAN Mortgage product, which provides a more customizable experience with loan terms ranging from 8 to 30 years.
In addition to online application convenience, New American Funding is committed to getting you to closing fast and provides an On-Time Closing Guarantee. While certain restrictions may apply, this guarantee may get you to home purchase much faster than competing mortgage lenders.
Be sure to utilize the tools and resources on the New American Funding website, such as its mortgage calculator, refinance calculator, and mortgage assistance options if needed. It will be able to give you accurate estimates and pricing to help you in your home buying journey.
New American Funding reviews are overwhelmingly positive, outlining great experiences with customer service, and a process that wasn't only easy but saved people a lot of time and money. Thus, if you are looking for a mortgage company that focuses on providing an excellent customer experience, we would recommend New American Funding.
Brad Houston Exeter, NH
5 years ago Edited September 14, 2021
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