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AmeriSave Mortgage

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8.5

Overall Score

Author: Kalicia Bateman

LAST UPDATED: July 16th, 2024

AmeriSave Mortgage is an online, direct mortgage lender and has funded over $103 billion in home loans and has been trusted with over 390,000 homes. The company offers a variety of loan types for home purchase, as well as options for mortgage refinancing if you are looking to lower your monthly payment. 

AmeriSave reviews are overwhelmingly positive with 87 percent of customers awarding the company 4 or 5 stars. Some customers complain about application delays and inaccuracies, but the majority of customers praise AmeriSave's attentive customer service, low rates, and quick application and closing process.

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Customer Review: Daniel from Falls Church, Virginia

"They were there 100% of the time. The loan officer was remarkable. She did a perfect job, guided me through the whole closing process, kept me informed, and was able to provide the same rate as a different company that I was considering, so I went with AmeriSave. I recommend them highly."

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The Good

  • Prequalify With No Impact to Your Credit Score
  • Online Application Process
  • Quick Closing Time
  • Variety of Loan Types
  • Mortgage Refinance Options
  • Lower than Average Mortgage Rates
  • Down Payment Assistance
  • Helpful Mortgage Calculators
  • AmeriSave Reviews

Prequalify With No Impact to Your Credit Score

A great feature on AmeriSave's website is the ability to get a free estimate for any type of home purchase or refinance loan. This pre-qualification process should have no impact on your credit score as a soft credit pull will be performed. 

You are not required to provide your social security number (SSN) when applying for an estimate. If, however, you like what you see and choose to complete an AmeriSave loan application, personal and financial information will be required and a hard credit pull will be performed.

Online Application Process

The AmeriSave mortgage application process is entirely online, allowing borrowers to quickly view rates and programs that they qualify for, as well as get to closing much faster. This online application process is even mobile-friendly, providing greater ease to consumers.

Quick Closing Time

The closing process on a house typically takes about 30 to 45 days, but AmeriSave promises to reduce this wait time significantly. AmeriSave has been able to get nearly 50 percent of its customers to closing in as little as 25 days or less.

AmeriSave's dedication to quick closing times benefits borrowers who are on a tight deadline. This benefit is often difficult to find with other mortgage lenders, making AmeriSave a great option if you are in a rush to close on your home.

Variety of Loan Types

AmeriSave has a variety of home loan products that satisfy the needs of most homebuyers. You can choose from the following options:

  • Fixed Rate Loan
  • Adjustable Rate Mortgage (ARM) Loan
  • FHA Loan
  • VA Loan
  • USDA Loan

Conventional loans with fixed mortgage rates are the most common mortgage loan type, meeting the needs of most homebuyers. However, AmeriSave offers greater loan flexibility by offering government-insured loans that can make homeownership a reality for those who may struggle to qualify for a mortgage otherwise. 

If you are looking to purchase a property in a rural or non-metropolitan area, you may qualify for a USDA loan which can lower your upfront mortgage costs. Not all mortgage lenders offer USDA loans, so it is unique that AmeriSave offers this loan option.

Mortgage Refinance Options

If you are looking to lower your monthly mortgage payment or take out cash, AmeriSave offers two refinance options:

  • Rate and Term Refinancing — lower your current interest rate and/or change the term length of your mortgage
  • Cash Out Refinancing — get cash out of your home's equity for home improvement of debt consolidation

You can quickly get a quote or use AmeriSave's Refinance Calculator to see if refinancing is the best option for you.

Lower than Average Mortgage Rates

Amerisave rates are approximately 0.5 percent lower than company competitors, such as New American Funding or Quicken Loans.

While Amerisave advertises low rates, it is important to note that you are not guaranteed the lowest rate upon applying. Securing the lowest available rate will generally be dependent on your credit score, credit report, and debt-to-income ratio (DTI), as well as any other company specific rate assessment factors. Rates are also subject to change daily based on the market.

Down Payment Assistance

AmeriSave works within Fannie Mae guidelines to help make down payments possible for low income families and first-time home buyers. This government backed program allows borrowers to put down as little as 3 percent of the purchase price of the home to qualify for a loan.

Not all mortgage lenders are Fannie Mae backed, making AmeriSave a great option for those who may need extra down payment assistance or who are first-time homebuyers. Having a government entity to help back mortgages makes AmeriSave an even more secure options for borrowers.

Helpful Mortgage Calculators

Mortgage calculators are available to help you decide quickly if AmeriSave is able to secure you a mortgage within your desired budget or not. These tools don't replace your conversation with one of its representatives or an AmeriSave loan officer, but they do help you comparison shop.

AmeriSave has the following mortgage calculators:

  • Mortgage Payment Calculator — view an accurate rate quote and calculate your monthly payment
  • Home Affordability Calculator — see how much house you can afford based on your income and current financial situation
  • Rent or Buy Calculator — see whether or not you should rent or buy a home
  • Should You Refinance Calculator — see if it's the right time for you to refinance your home loan

AmeriSave Reviews

AmeriSave excels in customer satisfaction, service, and attention. Out of the 1,400+ verified customer reviews on Best Company, 87 percent of AmeriSave reviews are four- or five-star.

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Customer Review: Robin from Leander, Texas

"My experience was outstanding. Everybody I spoke to at AmeriSave was professional, courteous, and got me the answers I needed. They guided me through the process in a very expeditious way. The representative I dealt with was exceptional. He did an excellent job. It was easy to navigate. I am glad I chose them."

AmeriSave customers most often praise the following:

  • Low interest rate
  • Quick and efficient loan process
  • Easy application process
  • Low closing cost
  • Personable and helpful loan officers

It is rare that a lender has such a high proportion of positive customer reviews, making AmeriSave a stand-out option in customer service in comparison to other mortgage lenders.

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The Bad

  • Not Available in New York
  • Costs May Vary
  • High Origination Fee
  • No Home Equity Loans
  • No Jumbo Loan Program

Not Available in New York

AmeriSave mortgage products and services are available in 49 states, and Washington D.C. Unfortunately, AmeriSave does not originate loans in New York.

Costs May Vary

AmeriSave does not provide potential closing costs and additional fees on its website. But, this is typical in the mortgage industry, as costs and fees may vary by borrower and by housing market trends.

If you would like an closing cost and/or additional fee estimate, you should speak with an AmeriSave representative who may be able to provide more personalized price ranges.

High Origination Fee

AmeriSave charges an origination fee including a $500 loan application fee, which is on the high end for the industry. The average application fee for the mortgage industry is approximately $300.

No Home Equity Loans

AmeriSave does not offer home equity loans or lines of credit, or home improvement loans.

A home equity loan use the borrower's equity as his or her collateral. These loans provide access to extra cash that can be used for home renovations, other large expenses, or as a debt repayment option. A home equity line of credit (HELOC) is similar, but acts as a revolving source of funds similar to a credit card.

If you are interested in these loan options, there are other mortgage lenders that offer them.

No Jumbo Loan Program

AmeriSave doesn't offer jumbo loans. If you are looking to finance an expensive home purchase (beyond the usual conventional loan limit), you will need to look into other mortgage lender options.

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The Bottom Line

If you are looking for a competitive mortgage rate from a trusted lender, AmeriSave could be a good option for you. Depending on the loan type and your own financial background, AmeriSave can help you purchase or refinance your home at a lower than average rate, saving you more money overall.

If you are looking to close quickly on a home or simply avoid a drawn-out mortgage process, AmeriSave can get you to closing faster than many of its competitors - in 25 days or less - a result of a streamlined application process and commitment to meeting borrowers' needs. Some customers complain that it took them much longer to get to closing with AmeriSave, but overall, the majority of AmeriSave reviews on BestCompany.com praise the company for a fast approval and closing process. In addition, the majority of AmeriSave borrowers have expressed high satisfaction with the company's customer service.

Based on customer reviews, we would recommend AmeriSave for your mortgage financing or refinancing needs.

Check out AmeriSave reviews below.

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Star Rating

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4.6

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1,493 Reviews

Review Breakdown

5 grade

79%

4 grade

12%

3 grade

2%

2 grade

1%

1 grade

6%

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Value

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Andrew Plymouth, MA

I had sent in paperwork multiple times and it would have been nice if they could send you everything once rather than going back and forth a bunch of times but otherwise it was pretty good. Everybody I spoke with was great, very responsive and willing to help at all times. It was really convenient just to do it right from the computer and I'm happy I did it. For the most part no complaints.

5 years ago

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Rudi Bessemer City, NC

Truly they are prompt with their responses and provided quality offers quickly. It is a very easy process. The only difficulty was at the end but overall it was easy and I was very pleased. When I needed help and wasn't able to get a hold of someone in customer support, they called me promptly. I had other offers but amerisave were the only ones the really walked me through the process.

5 years ago

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Anonymous Fort Pierce, FL

Overall I am happy I went through the process. It took time to get everything done which was stressful but aside from that I’ve had no problems. It was all through the portal but it was much fasted the old way of doing things through the amil because it is hard to get all the documents scanned. He responded to all my calls and emails and did everything in their power to get things moving along.

5 years ago

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Kenyon Bush Baltimore, MD

Everything thing went well except a issue I had multiple times were AmeriSave pulled my name from the internet on the initial application. Which lead to them pulling a guy that lived in another state. This guy with my same name was called at least 3 times about my loan. I asked for it to be fixed on multiple occasions but even down to my signing agent he was given the information of the guy in the other state and didn't show for my initial closing because of it. I recommend that information is not pulled from the internet to apply to applications to avoid this.

5 years ago

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Gerardo Tucson, AZ

I had a good experience, everything worked out the way I had supposed it would. There were many minor things that they were looking at and the process was kind of long and drawn out but it was necessary. The agent I talked to kept me well informed of everything that was going on and was very helpful so I have no complaints at all. Everything was very clear. I would rate it very high as far as service is concerned. I have confidence that that they will give me the information that I need.

5 years ago

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Marsha Midlothian, VA

I really like that I could complete my application online. It was a fairly easy process and the only issue I had was my loan originator got sick in the middle of the process. It slowed things down a little bit, and I was confused because no one communicated he had gotten sick. Aside from that, she was very prompt and would call or email me back immediately.

5 years ago

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Anonymous Oreland, PA

My sister and brother in law used amerisave and recommended them to me. I am glad I listened. It was very easy to use the website and that made the process easy. I got great customer service because everyone was responsive except there were a few issue towards the end but it was positive overall. I have referred this organization to people I know looking to refinance.

6 years ago

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David Merritt Island, FL

I had a lot involved in mine that I had to provide and I didn't know that at the beginning so it probably made my process a little bit more complicated. Any time I had questions they were there to answer them certainly. I'm pleased. It was a good overall experience

4 years ago

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Gabrielle Cincinnati, OH

The person I worked with seemed very knowledgeable and he worked out nicely. It went very quickly because it is very efficient and they walk you through the process. There are a lot of automated messages that were kind of useless.

5 years ago

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Kurtis Saint Augustine, FL

The only thing I think they could do better is when they are gathering information for the loan, it could be more organized and not ask the same stuff two times. That was the biggest problem, the organization. They gave the best rate and I am glad I chose them.

5 years ago

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Yestella Kissimmee, FL

AmeriSave’s home page I found to be confusing and it was often difficult to find the documents that they wanted me to upload and where to put them and the person who I worked with in customer service would change. The interest rate is low so I am still glad I went with AmeriSave.

5 years ago

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Roqueza Hudson, MI

I am happy I was able to get the house I like. I got very good feedback from a lot of people from this company. The ones that worked on my case were really into it. She worked really hard on my case. I had to delay the closing date one or two weeks. It is not going to be an easy process but it is going to be what it can be.

5 years ago

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Robert Georgetown, TX

We chose them because they were the best to work with though there were a lor of issues between departments that made it drag out for more days than I think is normal but it still isn’t horrible. It is just the longest mortgage.

5 years ago

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Barry Eugene, OR

Every time I needed a questions answered, they were quick to answer or return my call. I like that kind of customer service. They just update some of their processing because it had to be done by snail mail. There were some issues with the documents but those were resolved qucily. I trust the people I worked with.

5 years ago

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William Hudson, WI

I know the gentleman that I initiated my loan with was very easy to get ahold of. He was very quick to respond. I had some problems with getting the loan amount straightened out and it actually got straightened out the day before the closing.

5 years ago

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Anonymous Afton, MN

It’s a big company and I was never a hundred percent sure who I was giving my information to. It would be better to be assigned to a team than random support people. Our agent was awesome and everyone was nice. The rate is terrific but it did take about four months.

5 years ago

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Lester Bonney Lake, WA

Most of my complaint with them is with their portal. They would ask for information but give me no details on what they were asking. Most of the process is straightforward and they are responsive to the technical issues and someone was always trying to get back to follow up.

5 years ago

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Matthew North Prairie, WI

It was a great process to obtain the loan. They were very responsive but sometimes it got a little difficult because there are a couple different companies that are all working together. My processor did a fantastic job. They have the best rate out there.

5 years ago

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Bryan

There were times I wasn't sure the status was of my application, and there was a lot of back and forth. Everyone was friendly, but I've gotten a lot of stuff in the mail lately because they have been sharing my address with other companies.

5 years ago

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Randall

I am glad I chose amerisave mortgage. Their interest rate was very low. Pretty much every time I make contact with anybody, they would get back to me quickly and answer my questions or tell me the additional info they needed.

5 years ago

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Lloyd

I had some challenges with the website and trying to disclose documents and I only had one point of contact for if I had questions. I have still recommended them to several people and I am glad I did it because the rate was really attractive.

5 years ago

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Jim Hudson, NH

My initial experience was very satisfactory although there were some bumps in the road the initiator of the process was always within a text or email to correct the process not sure how it would have gone if not for him but overall a satisfactory experience

6 years ago

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Mary Stockton, CA

They have addressed all the issues I have had whenever I had questions. It took much longer than I had expected because of the pandemic and everything is slowing down but they were easy to work with and got me information when I needed it.

6 years ago

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Cece Columbia, MD

I went with them because they have good interest rate and also we had a mortgage with them before. The initial process was very easy. The person who took my application was wonderful to work with. The person who it was handed off to was not as positive.

6 years ago

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Gary Allen, TX

Obtaining the loan was pretty easy with the online website that is well thought out. They usually get back to me the same day when I had question. The discount rate is good as is the origination fee. It was a good experience.

6 years ago

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ETHEL NICHOLS Stephenson, VA

Being a first-time refi person online, I did not know what to expect. However, the process went very smooth. The staff at AmeriSave Mortgage was very professional and helpful. Process was seamless.

4 years ago

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Grace E Botwright Saginaw, MI

It was driving me insane that they kept asking me for the same stuff over and over again. They couldn't get their act together on some stuff. They are pretty good at customer service. I am still glad I did it.

4 years ago

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Mike Oosterhoudt White Springs, FL

All went well my loan officer Leon B was great had only one glitch that was with the closer I had to reach back to Leon to get the loan back on track to get the loan to the finish line!

4 years ago

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Douglas Fort Mill, SC

I am satisfied. It took a little longer than expected. I had to jump through the same hoops over and over again. It was kind of frustrating but it all worked out. It was great.

5 years ago

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Clinton Fort Mill, SC

I liked that everything was online and was submitted electronically. There were a couple of hiccups with appraisal process. I would still recommend them because they have the lowest rate.

5 years ago

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Suvobroto Ghatak Rockledge, FL

Very fast processing, good communication. The reason for a 4 star is because I felt I could have qualified for a lower rate, as I found out later from other mortgage companies, after my refinance

5 years ago

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Karen Driftwood, TX

There were some hiccups because they weren’t communicating well and asked me for the same thing over and over again. The loan closer was excellent. She got everything taken care of.

5 years ago

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Ian Northbridge, MA

The process took longer than I anticipated but the agent I worked with was very helpful. It is not easy to log on the website after the loan is closed to get information about the loan.

5 years ago

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Cynthia Bremerton, WA

All my questions and phone calls were returned promptly. Even though they did lose some paper work and I had to resubmit things it was a great experience. I hope other companies follow in your footsteps.

5 years ago

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Grady Mount Juliet, TN

There were some missteps along the way but everything worked and we got the loan we wanted. It was harder communicating over email instead of picking up the phone and calling.

5 years ago

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Anonymous Lake Saint Louis, MO

They have very good communication as far as sending your document that you need to have done with them so they can keep you in line as far as making sure the process keeps rolling ahead.

5 years ago

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Anonymous North Kingstown, RI

I feel certain they will have 5 stars from me after we have been with them for a year. I just don't know them well enough to rate them at the highest, but so far our experience with AmeriSave has been excellent

5 years ago

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John Covington, GA

The process with AmeriSave was really smooth and easy. The only problem we had was after the loan was processed we ended up getting money back and we had a problem with sending back a lot of checks, so that was a hassle.

5 years ago

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Dennis Glenview Nas, IL

I went with AmeriSave because they had the best rate at the time. The process was very long and took several months. They have great communication, just have a problem with being relatively slow in getting things processed.

5 years ago

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Gary Sorrento, FL

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5 years ago

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Anonymous

I went with them because they were the cheapest. Their application was easy but I kept getting follow up calls that I kept trying to end. Their marketing is way too aggressive and I would suggest them dialing that down.

5 years ago

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Murad

The process was a bit lengthier than I expected. The customer service was great, but sometimes they were hard to get a hold of. They were quick at document processing and good at solving issues.

5 years ago

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Karthigeyan Premakumari

They have very good rates with zero closing cost. They even put some money in your pocket. But their response to emails is tardy. Sometimes very tardy. Eventually they answer your questions.

5 years ago

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Kyle

Amerisave cares about their customers. They always put their customers first. They described to me step by step how everything would go. I’ve already recommended them to my neighbor.

5 years ago

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Emmanuel

It takes so long and the communication could have been better. It would be helpful if they provided updates on the processing of the loan. Three months is too long for a refinance.

5 years ago

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Charles

My guy was great except there was one small problem where the kept asking for the same document over and over again and I kept sending it. Outside of that everything went smoothly.

5 years ago

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Janak

I started sometime in March and finished in September, it was almost six moths. People are good and attentive but you are likely to change people many times in the process, which is too long.

6 years ago

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Paul

It requires a lot of computer expertise. Faxing and scanning was difficult for us but they were always there to talk to us. They communicated very well. The closing company screwed up.

6 years ago

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Chet Tabaka Germantown, MD

I shopped around and felt AmeriSave provided the best loan terms and service. I was particularly pleased with the Loan Originator (Stephen Bahret), who I felt was looking out for my best interests.

6 years ago

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Tara Denver, CO

A friend recommend Amerisave. Overall it was a good experience. I went down for a few weeks and I wasn’t satisfied with that but everybody was responsive and I am happy with the results of the loan.

6 years ago