Name: MobileHelp
Rating: 4.6

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Verified Customer

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Elizabeth Williams

right on point each time when answer call on service

5 years ago

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Mary Bowker

Have not HD to use, but help in setting up was good.

5 years ago

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bird norvell

the help available - rate - extra equipment and more

5 years ago

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MARLENE CLOUGHESSY

THE PRODUCTS ARE HIGH QUALITY AND THE COMPANY HAS BEEN VERY HELPFUL

5 years ago

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Lois Blake

Very responsive, always easy to reach customer service.

5 years ago

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Sarah Tolley

They call and check even when l do not send alert.

5 years ago

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m. nass

Works well and is always ready. Gives me sense of reassurance when I wear it

5 years ago

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TP

Excellent medical alert service was provided for me.

5 years ago

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Barbara Ott

it works. Had a false alarm and the response was quick.

5 years ago

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ola pollard

Prompt and courteous response to alarms.

5 years ago

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Julie

Ease of use, reliability, cost, customer service.

5 years ago

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Dwight Doerring

they haven't failed me yet, even with false alarms

5 years ago

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Tom

everything works as promised, no surprises. Easy set up.

5 years ago

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Judy

The devices are reliable and easy to wear and use.

5 years ago

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Laverna

Quality and Patience while learning the system

5 years ago

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Pam

Easy to set up, easy for my elderly loved one to use

5 years ago

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Lynn Reutner

only one trial run so far but they were johnny on the spot.

5 years ago

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Wayne Chrisco

Equipment is great, great price and very prompt

5 years ago

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Sarah Galliart

Very simple. Quick response. Extremely nice !

5 years ago

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Vicki Brickett

They are very knowledgable, courteous and

5 years ago

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Patricia DeVito

Best customer service very professional and willingness

5 years ago

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Scott Boylstein

Efficient system at very reasonable cost

5 years ago

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Doug McMillen

easy to install and very helpful representatives

5 years ago

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Robert T. MacIntosh

Patience with user during "false alarms" and reaction time.

5 years ago

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Brenda

Wonderful customer service. Great value for the money

5 years ago

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Julie Eagling

Great customer service. Prompt shipping of equipment.

5 years ago

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mary jane chapman

fast and courity and helpful good deal for your money

5 years ago

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Ronald

Their system is very simplistic.

5 years ago Edited September 14, 2021

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Roy

I don't like the carrying case for the device because it's difficult to use.

5 years ago

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Betty M

Fast response time; friendliness and helpfulness on phone.

5 years ago

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Curtis Putnam

They are responsive and helpful when needed

5 years ago

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Audrey Turner

The representatives are kind, helpful & supporters

5 years ago

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Tamara Rice

Very helpful and completely knowledgeable and friendly!

5 years ago

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Joseph Taienao

Quick response when I fell operator's very professional

5 years ago

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Arlene Renon

Easy to get things started. Good customer service.

5 years ago

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Best service, professional service and cost.

Best service for the money, courteous employees.

5 years ago

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Joyce Clark

The gentlemen was very friendly and very informative.

5 years ago

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Kelly

Haven't used or needed it yet. Aunt not wearing necklace, hanging on arm of chair.

5 years ago

Reply from MobileHelp

Hi Kelly, Thank you so much for leaving such a review. Our Technical Support team would be happy to help you run a test and answer any questions your aunt may have about the system to get her more comfortable with using it in case it is ever needed. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 19th, 2020

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Kathy

Good value for the money. Good customer service

5 years ago

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john bila

Simple to use, durable, and gets an immediate response

5 years ago

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Vicki Williams

Quick response time and fall button and mobile unit

5 years ago

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Charles Taylor

Very patient people on the phone and very prompt to reply

5 years ago

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Anonymous

MobileHelp’s device is convenient and it was easy to use.

5 years ago

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Carol

Sometimes it goes off at night but it works well. I would recommend it.

5 years ago

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Kay

I’m thinking about sending it back. The signal is weak where I live. The device is great it just doesn’t work.

5 years ago

Reply from MobileHelp

Hi Kay, We received your review and we apologize for any inconvenience you are experiencing due to the signal in your area. We would like to speak with you to resolve any issues and make sure you have the best system for your needs. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.

Nov. 19th, 2020

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Verified Customer

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Jacquese

I like it. They are very good and professional people.

5 years ago

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Channa

Testing it was easy. They are very attentive and helpful.

5 years ago

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Colette

Mobile help’s device is convenient to carry around.

5 years ago

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Donal Browning

Product met my needs and the price was competitive.

6 years ago

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Jan

Accidentally hit button, very quick response

6 years ago