Name: Medical Guardian
Rating: 4.5

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Verified Customer

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Allan Abel Minneapolis, MN

I haven't had it very long but so far, they have been responsive and I haven't had any problems.

7 years ago

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Verified Customer

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Anonymous Mansfield, OH

I feel safe because I have it now. They contacted me to help activate it and they've been polite.

7 years ago

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JN Calistoga, CA

It only took like 15 minutes for my daughter to setup and it worked out real nice.

7 years ago

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Norman Mcgraw Minneapolis, MN

They are quick in their response and helpful with teaching us how to use the machine.

7 years ago

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Verified Customer

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Toni Charles Springfield, MO

Setting up the device went very smoothly. The device is sleek, small and not really noticeable.

7 years ago

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Verified Customer

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Betty Hicks Smith Walnut Cove, NC

My mother fell outside her house and she used the device and received the help she needed.

7 years ago

Reply from Medical Guardian

Thank you for the review. We're happy that your mother was abe to get the help she needed when she used her device. We hope she is doing well. Have a great day.

Feb. 13th, 2019

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Verified Customer

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Carolyn Landrum Hephzibah, GA

It is a good device for a good price for me. I wish every senior citizen had one.

7 years ago

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Verified Customer

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Martin Gage Sherman Oaks, CA

They answer the phone promptly and give you feedback. I like that the device only needs to be charged every few days.

7 years ago

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Verified Customer

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Alan Mesquite, NV

I have never had a problem with it, so far it is all good. It was really handy to get to.

7 years ago

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Edwin Earl Forest, VA

They were really nice to me and they are doing good. I trust them, they took care of me.

7 years ago

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Verified Customer

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Anne Tarsa

Have not had need to use for emergency as of this date. However, there was a device issue and it was promptly handled.

7 years ago

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Verified Customer

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Denise L Colwell

Everyone I talked with was caring, honest and without a push to sell me anything.

7 years ago

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Sharon Brazell

It is easy, I check once a month to be sure system is working and wear the devices...so easy!

7 years ago

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Carla

I have had no problem with them. They were very helpful in setting up the equipment

7 years ago

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Verified Customer

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Douglas E Hunlock Creek, PA

The main base is loud enough to hear no matter where you are in the home which I am happy with. I would like the device to be able to be portable.

7 years ago

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Verified Customer

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Margaret Naples, FL

Customer support offered good answers to my questions and I am very happy with the company.

7 years ago

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Rochelle Scottsdale, AZ

We can use it in both Arizona and Illinois. The device is comfortable to wear and is effective.

7 years ago

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Anonymous Paris, IL

The device is comfortable, and easy to use. There seems to be a very quick response.

7 years ago

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Gloria Modesto, CA

Whenever I contact Medical Guardian, it has been very satisfactory. It's easy to put on.

7 years ago

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Delores Yakima, WA

Getting everything set up was painless. Customer service was the most patient and helpful.

7 years ago

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Verified Customer

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Alma Cincinnati, OH

I like how there is no contract to sign up. I use it everyday and they always respond quickly.

7 years ago

Reply from Medical Guardian

Alma, we appreciate the kind words. Stay safe!

Jan. 30th, 2019

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Verified Customer

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Anonymous Goldsboro, NC

I like it so much I wear it every day. It always works when I test it and call in.

7 years ago

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Ronald L Brentwood, CA

I have been able to take a shower with it and have had no issues. The batteries are working great.

7 years ago

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Verified Customer

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Sharon J Sebastian, FL

The shipping was quick. I use it whenever I am in or around my house. I feel very safe with it on.

7 years ago

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Verified Customer

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Dolores

They were very accommodating and answered all of my questions. It is easy to use.

7 years ago

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Lila And Jerome Skokie, IL

The customer service was very good. They explained the whole thing to me and spent time with me.

7 years ago

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Verified Customer

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Phil Toccoa, GA

The couple of times that we've used the system, that's been great. It's a little expensive

7 years ago

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Verified Customer

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Anonymous Duryea, PA

Whenever I accidentally hit the unit or call for help it's an immediate response.

7 years ago

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Verified Customer

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Anonymous Vienna, VA

The customer support has answered my questions. The device seems like it works very well.

7 years ago

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Verified Customer

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Marcella Spanaway, WA

My experience was good. The customer service was on the phone a long time getting it set up.

7 years ago

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Elaine Port Charlotte, FL

The customer service is very accommodating and took time to explain everything to me.

7 years ago

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William

I used customer support to set it up and it was fine. The device seems to be the average in the industry.

7 years ago

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Barbara

My mother is the one that wears it. She has made a mistake and hit it and they did respond, so the responses were good.

7 years ago

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Evangeline

If I have any questions or any issues, they answer. I haven't had any issues with it.

7 years ago

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Anonymous

A friend of mine has the same unit and has been very pleased with hers. The device is easy to use.

7 years ago

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Verified Customer

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Linda Coldwater, MI

It seems kind of big and bulky. I wish more people could afford it to get the fall protection they need. It's a little bit on the expensive side.

7 years ago

Reply from Medical Guardian

Linda, thank you for the feedback. We also wish more people could get the protection that they need and work on providing a variety of devices to meet different budgets. We may also have other products that may better suit your needs if you want something a bit less bulky. If you want to discuss our some additional device options, simply reply to this message with your full name, address and phone number and we will be in touch. Any information shared in your response will not be posted publically. Thanks again for reaching out!

Jan. 28th, 2019

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Verified Customer

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Pamela Danville, IN

The device is easy to use. Everyone from customer service has been very nice and helpful.

7 years ago

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Verified Customer

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Mulik Sugar Land, TX

I've only had to use it once and in 10 minutes they were here. Everything was very nice so I had a good experience.

7 years ago

Reply from Medical Guardian

Mulik, we're happy that we were able to offer you assistance when you needed help. Stay safe!

Jan. 25th, 2019

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Verified Customer

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Anonymous Oak Forest, IL

The customer support met our needs with the set up and everything and the follow up.

7 years ago

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Doris Columbia, MO

I tested the equipment and they come right on less than a minute so that's good.

7 years ago

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Arlyn Naples, FL

Medical Guardian uses the latest technology. Customer service is very professional.

7 years ago

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Jessie Henagar, AL

Customer Service is very thorough and polite. Medical Guardian is an excellent company.

7 years ago

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Verified Customer

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Judy Portland, OR

Medical Guardian really knows what they're doing. The device is very easy to use.

7 years ago

Reply from Medical Guardian

Thank you for the kind words Judy! We're happy that you are satisfied with our services.

Jan. 24th, 2019

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Verified Customer

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Jacqueline Eaton, OH

Customer service was very helpful through the whole process, and got me a very good deal.

7 years ago

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Donald Sun City West, AZ

They are very attentive, and the device is portable, waterproof, and easy to wear.

7 years ago

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Kathleen Minneapolis, MN

I use Medical Guardian when I leave the house. I wear the necklace around my neck.

7 years ago

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Evelyn Phoenix, AZ

I like how the device is waterproof. Occasionally I run into cellphone reception problem.

7 years ago

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Claire

Customer service responds right when we push the button. I have had a positive experience so far.

7 years ago

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Billie Fort Dodge, IA

I like how I can take the device with me at home and on the go. It is a simple device.

7 years ago

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Verified Customer

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Anonymous Tallahassee, FL

The service they offered was about the same as everyone else and the price was good.

7 years ago