Sally Beauty Supply Logo

Sally Beauty Supply

Is This Your Business?
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5.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 4th, 2022

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The Good

  • Over 9,000 Products
  • Major Brands
  • Online and In-Store
Sally Beauty Supply offers over 9,000 beauty products for hair, skin and nails from some of the most trusted names in beauty. Some of the major brands that Sally Beauty Supply offers include Paul Mitchell, Sebastian, Clairol, Conair and Wella. Users can shop the following product categories on the website: hair, makeup, nails, skincare, spa & beauty, salon equipment and accessories. Both online and in-store customers can save money through Sally Beauty Supply's three clubs. Sally Beauty Supply Club members receive discounted member pricing on every non-sale item and receive 15% off rewards if they spend $25.00 per month. This membership costs $5 per year. Licensed beauty professionals or salon owners can sign up for the Pro Preferred Card and beauty school students can sign up for the Beauty Student Savings Card, both of which give eligible members access to exclusive discounts and email offers. There is a free newsletter available customers who prefer not to join the club or sign up for a discount card. The newsletter features beauty news and special promotional offers. Customers are only asked to supply their name and email address to start receiving the newsletters. In the header of the Sally Beauty Supply site, there is an 866-number that users can use Monday-Friday 8am-6pm CST to contact the customer service department. There is also a Customer Service link in the footer of the site which has FAQs, shopping help and general company information.
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The Bad

  • No Free Membership
  • Discount Requirements
  • No Mobile App
Sally Beauty Supply is the only makeup store we reviewed that doesn't offer a free membership to its loyalty program. In addition, customers can only take advantage of the 15% off rewards if they spend at least $25.00 in a month, whereas other makeup stores simply provide discounts after a specific number of points have been accumulated over time. Although Sally Beauty Supply offers a thorough selection of hair and nail products, the makeup selection is minimal compared to other makeup stores we reviewed. Sally Beauty Supply doesn't offer some of the most popular makeup brands like L'Oreal, Urban Decay, M.A.C. or CoverGirl. Customers who are seeking specific brands or a larger variety of makeup products to choose from may prefer a larger makeup retailer like ULTA or Sephora. Unlike many of their competitors, Sally Beauty Supply Supply does not have a mobile app. However, the website is optimized for mobile browsing, so the lack of an app may only be an issue for users who were hoping to use additional tools and features that apps like L'Oreal's offer.
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The Bottom Line

For customers who regularly spend at least $25.00 per month on beauty products, the Sally Beauty Supply Club will save them money. However, the minimal selection of major makeup brands may make it difficult for customers who have something specific in mind to find what they're looking for.
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Star Rating

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4.2

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139 Reviews

Review Breakdown

5 grade

46%

4 grade

35%

3 grade

14%

2 grade

3%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Lisa C Johnson Washington, DC

I went to Sally Beauty Supply to look foe hair products. My hair is very dry and I was looking for new products. Sally Beauty Supply had a large variety of hair products. I didnt know which one I should buy. One of the employees helped me pick out a product for me that was good for my hair. I bought shampoo and conditioner for my hair type. I ended up buying a dryer while I was there also. They offer reward programs but because I dont go that often it gets deleted. I just stopped signing up. That's the only negative.

5 years ago

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Stephanie Byrd Tallahassee, FL

Sally Beauty Supply is the ultimate beauty stop for people of all walks of life. Sally provides thousands of beauty products. I won't lie, these products are pricey but the quality is worth it all.

6 years ago

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Danielle Syracuse, UT

I love that i can go into Sally Beauty Supply and but Salon quality items without needing a cosmetology licence. I've loved their variety of products and the prices are very reasonable.

8 years ago

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Madisen Cluff Los Angeles, CA

I love the products I get from Sallys not to mention their stores always smell really good and fresh. My Mom is a hairstylist so I I usually have her get me products so I can stock up for when I go to college. Any product you get is likely to be good but I have my favorites (Paul Mitchell and Big Sexy Hair)

5 years ago

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Taylor Hall Los Angeles, CA

They have items that you can’t find anywhere else! They are always great quality and I’ve never had any issues. I always enjoy going there and even get excited to see and try new things! The customer service is always great and they always help you get what you need! They also except returns of a wide variety.

5 years ago

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jaci finch Corpus Christi, TX

I used to go to Sally Beauty Supply a lot more when I was younger, but not as much anymore. They don't have the products I need on a normal basis, but if they have what you need I have never had a problem and the customer service is great.

5 years ago

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Kate Lillywhite American Fork, UT

Keep yourself and your family looking good at Sally Beauty Supply! Wonderful products and a knowledgeable sales staff. I've loved everything I've bought here from hair products, to make-up, to hair dryers and always been satisfied however they have an amazing return policy if you're ever dissatisfied.

6 years ago

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Karen Nelson Alpine, UT

I have been to many of these stores in many states. They always employ very friendly people to work there. Also, each person seems to know exactly what you need when you come in with a problem. They are very knowledgable and very helpful. I also like being able to get Salon grade products.

8 years ago

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Katlyn Hockman Houston, TX

Sally's Beauty Supply doesn't compare to anyone. they have the best customer service I've ever had in my life and they always have all the products I need.

6 years ago

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Dorrie2001 Jonesboro, GA

I always buy my hair dye from here and it works out amazing. The workers are always helpful in answering any questions I have. Very reasonable prices.

6 years ago

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Taylor Larson Nakhon Sawan, 60

The Sally Beauty employees have always been knowledgeable and helpful when I've been looking for something. I also love how they have products that you can't just find at drugstores.

5 years ago

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CJ Milke Olney, MD

Sally Beauty Supply's concealer goes on smoother than any concealer I have ever used. It is so easy to blend in with even just your finger. The way it comes as a stick applicator makes it very convenient for on the go use.

5 years ago Edited September 14, 2021

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Whitney Wilkins West Valley City, UT

Sally has great customer service and is always willing to help you find whatever you need. They have a variety of both hair and makeup supplies. There makeup is very easy to look through and find what you want.

5 years ago

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Samantha Holland Denver, CO

I love going into Sally’s. The employees are always so kind and helpful. They have great recommendations and knowledge! I love the variety of products and can almost always find what I’m looking for!

5 years ago Edited September 14, 2021

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Crystal Logan, UT

I use my local Sally's often. I have been a Sally's card member for years and appreciate the discounts that come with it. I have purchased multiple high quality products from Sally's.

5 years ago

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Alyssa Hansel Tallahassee, FL

Sally Beauty supply is great! They have great products for curly hair, and they also provide me with affordable prices for the tools and products that I can use for my small nail business!

5 years ago

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Bella Houtz South Jordan, UT

One of my favorite places to shop for beauty and hair supplies. I never walk out without whatever I needed. Workers are helpful.

8 years ago

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Connie Mayer South Jordan, UT

Sally's seems to keep their inventory stocked, and they have good prices and customer incentives. I like their punch card.

8 years ago

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Tiffany American Fork, UT

Sally's is one of my favorite stores. This is where I go to buy any specialty beauty product. They have good customer service and great products.

8 years ago

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Megan Milke Laurel, MD

Sally beauty is the only close beauty store to my house. Their bobby pins are absolutely to die for as they are the only ones that will hold my thick hair for dance.

5 years ago

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Amber Thompson Show Low, AZ

Oooh! I love this beauty store! I always get excited when I walk in. I feel like everything is always very well stocked, it’s always clean, and things have a proper place.

5 years ago

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Sky Salt Lake City, UT

Sally’s is so helpful to me. I get all the beauty products I need. I’ve been able to find helpful hair products and other beauty things that really help me

5 years ago

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Cindy H Gilbert, AZ

This is a great place to go. It's nice you can get quality products even if you don't have a cosmetology license. They have a pretty good selection of products.

5 years ago

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Summer Meadors Fayetteville, AR

Sally Beauty Supply has some of the best prices for beauty products that I use every day. Everything I need is always in stock and the workers are always happy to help.

5 years ago

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Jessica Stottern Logan, UT

The people are friendly and knowledgeable about the products in the store. If you have a question they are right there to help you with whatever you need.

5 years ago

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Lottielyn Schwenke Orlando, FL

I love Sallys! It's the place to find everything you need and more. As a girl with textured hair I appreciate the diversity in hair products and styling tools.

6 years ago

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Sarah Fairfax, VA

They have great coupons and sales on products that are good. My hair tools are purchased from them and I have been pleased with their customer service, products, and prices.

8 years ago

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Hannah Cummins Gilbert, AZ

Sally Beauty Supply is great and affordable. Some of their stores I have been to need to be cleaned up a bit but their staff is always extremley nice and helpful.

8 years ago

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Paula Jager Canton, SD

I ordered Nails.inc I love the colors I ordered. Very fast delivery. I love this nail polish and how long it lasts!

4 years ago

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Toni Purdy Bullhead City, AZ

Small little shop knowledgeable employees always willing to help you find the right product for you or your client.

5 years ago

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Sicely Lyn Russell Show Low, AZ

They have pretty good makeup and hair options. I like to but hair dye from there and it sticks pretty well to my hair.

5 years ago

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Avery Fowler Pleasant Grove, UT

The quality of their products is very good and their staff is always willing to help and very friendly!

8 years ago

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hminfo Olney, MD

I love that we have a Sally Beauty Supply in our town. It is great for lots of beauty items, and especially nail and hair products.

5 years ago

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Heather Milke Olney, MD

Love having a Sally Beauty Supply in my town for supplies when we need it. Service is great and they usually have what I need.

5 years ago

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Shaki Tallahassee, FL

I buy from Sally’s all the time. They have the best sales on hair products. All my products come in fast when I buy them online

5 years ago

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Lex Midway, UT

Great store, very good products just make sure to check reviews, the staff was very polite and helpful when I needed them!

5 years ago Edited September 14, 2021

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Jennifer Ashby Lehi, UT

Sally Beauty Supply has a great variety of professional beauty products. When I have bought something there I know it will be great quality.

5 years ago

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Leisha Logan, UT

We’ve gone to Sally Beauty Supplies for years! They have great products at a great price. Their staff is also very knowledgeable.

5 years ago

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Wendy Park City, UT

The gel nail lamp I bought from Sally Beauty Supply was exactly what I was looking for. It was inexpensive and easy to use.

6 years ago

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hiitsperson Gulfport, MS

The people were nice. When I went there the people recommended me on things to get because I had no idea on what to get.

6 years ago

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Katie Lewis Eagle Mountain, UT

I love Sally's and that they give licensed styles a discount price.. The employees are so nice and help me with all my questions

6 years ago Edited September 14, 2021

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Chloee Lewis Eagle Mountain, UT

Sally’s is so amazing, they have every beauty you could ever think of they also have every brand you can think as well as amazing costumer service.

6 years ago

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Morgan whiting Los Angeles, CA

I love going to Sally Beauty Supply. They have great prices. I love their face razors. They also have a cool rewards program.

6 years ago

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Brittany Wilkinson Herriman, UT

My girls and I love Sally Beauty! I love the hair bands and hair color section and my young girls love their face mask and makeup section.

6 years ago

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P. Palmer El Paso, TX

I have had a Sally's card for the past 10 years. I like looking through their clearance and I can always find great hair products.

8 years ago

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Jean Pleimann Hollywood, FL

Get professional products at a reasonable price. Everything you need for your hair!

5 years ago

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Hallieford Arlington, TX

Sally Beauty is my go to for my hair needs. Blow dryers to brushes to hair dye. Great prices.

6 years ago

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Darbles32 Managua, MN

Sally beauty is my go to store for many beauty things and they still hold the best tweezers award

6 years ago

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Sarah Coats Sandy, UT

So many goods things and the staff is very helpful! Great prices for salon products!

8 years ago

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Amber Thompson Show Low, AZ

I love this store!! It’s always clean and the customer service is great! I alwas find what I’m looking for.

5 years ago