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AT&T Internet

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5.7

Overall Score

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Lane Bradshaw Norcross, GA

Good internet gigs. Runs out a lot but it keeps me playing xbox all day so pretty good.

6 years ago

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janis vitrano

I do not like anything about them. They can improve their customer service, hidden costs, bad internet, customer service, customer service, hidden costs, non-functioning internet that you still have to pay for...........

6 years ago

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Anonymous

Customer friendly by following up with me and sending me a personal note in my package.

6 years ago

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Charmaine Fortune

Easy and convenient process from ordering services and products to installment by a technician.

6 years ago

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Ariana Giles San Antonio, TX

Terrible ! They need to put their cellphone services together with the home internet and cable because they're super confusing and lots of their own reps don't know what they are talking about half the time.

6 years ago

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Chuck

I don't like them at all and want to get rid of them. Update my area and give me the speeds I was promised when I originally signed the contract, which I was lied to about and have been lied to every time I call.

6 years ago

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W E Fowler Reno, NV

It is a very reliable service provider and the internet speed is perfect for my purposes.

6 years ago

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Penelope Pettit

At times very slow and I have to wait an extremely long time to get what ever I am trying to get into

6 years ago

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Steven Smith

their price keeps getting higher and higher without effective service . They can't stream their own movies but raised my price almost double fro before they bought Direct TV

6 years ago

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Jen Miami, FL

Not a great experience. Always changes promotions and your bill always changes and I mean it always gets more expensive.

7 years ago

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Shianne Durham

I i''ve been a customer with this client for over 10 years. Nothing but great things.

7 years ago

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Henry Wilson East Chicago, IN

My internet service is awful!! I would not recommend this service to anyone. Also, do not set up auto pay because once they take your money it is hard to get back if you ever get a refund!!

7 years ago

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Mike Oceanside, CA

Its fast and never had it go out. Set up was quick and easy. Use it for streaming movies and games. Never any issues

7 years ago

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Michael Love Charlotte, NC

I have few complaints..ATT Uverse has provided a reliably fast internet service for years for me..

7 years ago

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Shani Clyburn

I like the customer service providing anytime I need assistance. One improvement I can think of is packages and price.

7 years ago

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Katia Wehbe

Good and easy . none. They Respectful and Respond toy you in their first Convenience.

7 years ago

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Gioacco

Great internet service and speed. Internet safety features and software programs also. Customer service is helpful and considerate.

7 years ago

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Sara Jane Crestwood, KY

We gave it a try. It didn't go well. The speeds were slow, the connection was spotty. After a month we went back to a cable internet.

8 years ago

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Jennifer S. Piedmont, SC

Pretty fast & it rarely goes out. When there is an interruption it is only for a short time (few minutes).

8 years ago

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Jeanie Wilkinson Mesquite, TX

Great Service,I have had them over ten years and have been very satisfied with their service.

8 years ago

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Jamie Quin

In the beginning it seems the equipment constantly had issues and now it seems the pricing has gone up and seems to continuously rise.

8 years ago

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Jon Healy Yorkville, IL

Fair price good service have a real person to talk with and answer your questions

8 years ago

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WILLIAM BURCH Lakewood, OH

I lose contact with the signal to many times due to the buuilding i live in and i am not allowed a disk.

8 years ago

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Mark manners Indianapolis, IN

The service is extremely slow and unreliable. The customer service is not that great. I only tolerate the service because of my contract. The equipment is only basic.

8 years ago

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Linda Fort Worth, TX

Because they are slow and use a dish when the wind blows it knocks the dish out of range of the sattelite. Service is bad.

8 years ago

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Don Evans Hendersonville, TN

AT&T has provided amazing Internet service - Ultra reliable connection and speed

8 years ago

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Steven Morris Dacula, GA

They prefer you use the WiFi that comes integrated with the modem. Other than that it's super fast and very reliable.

8 years ago

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Ahmed A. Post Falls, ID

They are good for what I need & negotiate on my price range since I am on a fixed income

8 years ago

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Rod Jenson Fresno, CA

used to have frequent outages. They have improved. But I still have them on the four star for now.

8 years ago

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Judy Long

No issues with anything. Great customer service and no delays in internet service.

8 years ago

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Jim Marshman

Very few intrupted service and they respond with a very good tech here in 24 hours or less to fix

8 years ago

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royalyakdog Pueblo, CO

The slick sales guy guaranteed 20 MB of download. He knew I had 4 wireless computers. He neglected to tell me the only way I would get 20MB is by using a ethernet cable. I rarely got above 8 MB. I ran back to Comcast who is another shister company but at least doesn't lie.

4 years ago

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Promise Mccall Monticello, NY

I used AT&T has a carrier from my cell phone provider I was with them for a little while but then switched over to another company that offered me better rates and deals.

4 years ago

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Linda Van Kassel Sonoma, CA

the have affordable plans and customer service has been pleasant when I have had issues. I have had them for over 15 years

4 years ago

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Steve Hampton Jacksonville, FL

Great internet in our location and almost a 100% up time during our four years. We use AT&T for our business internet.

4 years ago

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Raymond Loycano Stuart, FL

Although their TV program charges are high the gig internet they offer is far better than the competition and a great deal more stable.

4 years ago

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Claudia Patrick Austin, AR

AT&T use to be a great company. If you live in an area with old technology, like the inner city, the service is slow. Their cable TV option, Direct TV is ok if you have no other option. Spectrum offers faster speeds.

4 years ago Edited January 24, 2022

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Rachelle Detroit, MI

This is a company that is only interested in getting customers. Their customer service is awful! Once they have you, you are a number. Charged me after I canceled with them and was under no obligation to pay. I clearly told the service rep that I did not want the service anymore.

4 years ago Edited April 6, 2022

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Daniel Cebrero Henderson, NV

Just like any other internet provider. It has its pros and cons. Def one of the better out there, and good and reliable speeds for the money

4 years ago

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Chelsi Day Ghiorzi Columbus, OH

I had AT&T at two different points. I found it to be the least reliable internet I had out of them all. The customer service was always mediocre. Would not use them again.

4 years ago

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Samf Tampa, FL

I have fiber optic internet and it never goes down. I was given a great price as well. Best internet I have ever had.

4 years ago

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Valori Lyn Foland Joliet, IL

They quoted me a price to lower my existing phone bill from another carrier back in May and it has yet to be near the quote given. Everytime I speak to someone I get a different answer as to why.

4 years ago

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Madile Miami, FL

I have been using AT&T internet for 10 years now. The fiber optic makes a big difference. The phone app is easy to use.

4 years ago

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Sandra Goff Walterboro, SC

AVOID THIS COMPANY AT ALL COST. THEY ARE DISHONEST AND OVERCHARGE. I PAID OFF MY ACCOUNT WITH THEM AND CLOSED DUE TO MOVING. A MONTH LATER I WAS NOT ONLY BILLED FOR THIS BUT ALSO CHARGED FOR THE DISCONTINUATION OF SERVICE AFTER I WAS TOLD THERE WAS NO FEE DUE TO MY REASONING FOR DISCONTINUING SERVICE.

4 years ago

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Green Stone Mountain, GA

The so called high speed Internet seems unstable and slow. When I asked them to come out and look at their equipment, they told me I would have to pay a service charge!

6 years ago

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Rocio Diaz Tallahassee, FL

I used to have ATT internet before and it was a hassle and constant headache trying to find connection in certain parts of the house. Connectivity is not great.

6 years ago

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Amanda Montebello, CA

When I had AT&T internet I didn’t have a great experience because of the issues that constantly occurred. My internet would frequently go down and someone would have to come to fix it.

6 years ago

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Roman Christiansen Pleasant Grove, UT

AT&T internet service has been very reliable and has never let me down. I would definitely recommend this product!

6 years ago

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Lily South Jordan, UT

I love using AT&T,Their internet is great and super fast. Their is so many people that work there and are great.

6 years ago

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Hailey Nilson Salt Lake City, UT

AT&T Internet is fast, easy to use, and very helpful. I've only used it a few times but it's always worked great.

7 years ago