Name: AT&T Internet
Rating: 3.3

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franco baratta

They are an above average company. I don't have much interaction with them except when I have an occasional interruption of service.

7 years ago

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Bryce Fitzgerald Knoxville, TN

Was promised fiber internet when sold on the phone. When installed, the guy confirmed it was not fiver. So slow I have to use my cell service (Verizon). I thought Comcast was bad, but AT&T is clearly the worst. Stay away at all costs!

7 years ago

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Katie Guyton Los Angeles, CA

I do not like AT&T anymore. We thought our services were bundled, but they aren't. They cut off our internet and we didn't know.Communication needs to improve.

7 years ago

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Robert Chesterfield, MO

Stay away from everything ATT!!! I switched to phone, internet and dircttv. System never worked correctly. Cancelled service. They are still charging us even after the account is closed. I have called 15 differnt times. Worst customer service ever!!! Again, STAY AWAY unless you want one headache after another.

7 years ago

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Bettye Chambers Dallas, TX

they gave me a low cost internet service, the internet is slow but it's affordable. and I don't really need speed I am retied and have lots of time.

7 years ago

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Terri Beaumont, TX

Bill went up $70 this month !!! They provide service for internet but there is no real interaction with updates on how things are working with your system.

7 years ago

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Terry D Westland, MI

They are fast enough for my needs and reliable. I would like fewer adds and less program changes in format and structure

7 years ago

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Melissa Albrecht Rochester, MN

Expensive want to cut down on my monthly bill. It is confusing when cable and internet combine. Two different passwords. Two different customer service folks.

7 years ago

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Flordine Williams Houma, LA

I don 't ever have any problems! The Internet provider is very efficient...always working without technical issues!

8 years ago

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Teen pari Union City, CA

In the last 7 years with part HOME SERVICE AGENT i only had one Disconnect and was reconnected within 1 hour

8 years ago

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Joe Smitty

They suck, I would give negative stars. Service interuptus daily, the bigger problem is we broke them up once because they proved monopolies cannot be for profit, yet we are letting them grow and it won't be long and they will be the only option again.

8 years ago

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Aimée Fort Lauderdale, FL

Service drops cs sucks never have reasonable phone hours and by the time you get your call answered in the cue phone call gets dropped or phone lines are closed

8 years ago

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Madhusudhan Srikantaiah Prosper, TX

Awesome Service and performance from product wise. Customer service is always awesome and incredible.

8 years ago

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Dirk Durant

Internet availability is relatively good, even though speed sometimes suffers. Modem must be restarted periodically. Customer service is bad, including long wait times. Making service changes is not easy.

10 years ago

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This Girl San Francisco, CA

I love AT&T internet because it is affordable and the WIFI comes with it for Free so I can power more of my Grandkids Gagits

4 years ago

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Cindy Meens Houston, TX

Coverage everywhere even places you wouldn’t think could have internet. Fast and secure. Dependable service with great apps. I loved this service!

4 years ago

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Ashley Stoker Plano, TX

I loved ATT internet when I had it before I moved. The speeds were very reliable and the price was a great value. I wish they serviced my area.

4 years ago

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Bella Mee Mobile, AL

I love the AT&T access internet program wonderful affordable and good service it's a blessing most helpful to me by GOD permission!

4 years ago

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Jack Rein Sparta, WI

I use AT&T internet hot spot in northern Wisconsin. The service and speed are better than the only other service in the area.

4 years ago

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Wendy Shaw Queens, NY

Affordable pricing. Great customer service. Easy to access my account and pay my bill. Definitely refer friends and family!!!

4 years ago

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moujib ceesay Lexington, KY

They are the best and reliable, they have the reception . The customer service is great . They have good discount and offer great services.

4 years ago

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Kristie Jones Murfreesboro, TN

Not very happy. Recently they switched me to the AT&T Fiber and it drops signal on everything we have daily. I have called and reported it several times and all they say is “We e no problem on our end” and that’s always the end of it. I’m not happy with it at all.

4 years ago

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Megum Povsha Bozeman, MT

The service is reliable and the price is better than Verizon. The mobile app is user friendly and it’s easy to get a hold of an actual person when calling customer.

4 years ago Edited February 23, 2022

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Kynesia P. Arlington, TX

AT&T Internet offers the best and most reliable plans. I have never had a problem with my service, and have been an AT&T customer for 8 years.

4 years ago

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Alex Gohlke Franklin, MI

AT&T internet is amazing! The fast download speeds I get left buffering and lag in the past, while gaming and streaming movies and television shows.

4 years ago

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Flora Canal Winchester, OH

This is by far the best internet company especially for home wifi . The price is very affordable. $59.99 for 25 Mbps. Great customer service

4 years ago

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Sade b Oklahoma City, OK

I loved AT&T the price was reasonable. I used the connect to compete program to save even more money on my monthly bill. The service was great

4 years ago

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G Anniston, AL

Great service and product. Att has exceeded expectations on this one .Great price as well .highly suggest this internet service provider

4 years ago

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D Woodstock, IL

Too expensive like all Internet providers but have had good WiFi service but YAHOO MAIL, that they are supposedly leaving two years ago IS THE WORST! Terrible delays, intermittent problems, and NO CUSTOMER SERVICE NUMBER TO CALL. Get rid of yahoo mail AT&T - you even say that you hate them - and you might help your bottom line.

6 years ago

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DeeDee G. Dallas, TX

Internet service is super easy to set up. The person on the phone was able to guide me all of the way without any confusion.

6 years ago

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Jenn0507 Dallas, TX

Customer service is TERRIBLE. Internet goes down at least twice a day every single day and has to be completely reset. Also outages at least once a month for no apparent reason. When you call with concerns I get put on hold for long periods of time and get told it’s due to weather yet there is no bad weather at all.

6 years ago

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Bryndie Managua, MN

Pretty spotty internet. I live in a fairly large city in Utah and the connection struggles even in places where it should be pretty good. Kind of expensive plans for the quality of internet you’re getting

6 years ago

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Rebecca Harvey Long Beach, MS

We use AT&T for their amazing internet. They have the best fiber package and great service. Always used them for internet!

6 years ago

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Grace Durrant Pleasant Grove, UT

AT&T Internet is so nice and very convenient. The range of this provider is out of this world, I always have service, anywhere and everywhere i go!

7 years ago

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Michael Calabasas, CA

Have had there internet Debi e for many years. Might be too lazy to change but it has been reliable and easy to use. Have upgraded to a higher band width so we have no issues with speed at home.

7 years ago

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Noelle Pleasant Grove, UT

I love AT&T! Their customer service is excellent!! Any problem I may have they are so easy to talk to and sort out the problem!

8 years ago

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Brad Clark Chicago, IL

Horrible service I wish we never signed back up with At&T I mean it is so bad I can barely watch a movie without it buffering I am look for other internet services AT&T is straight trash don't sign up for it

5 years ago

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Julia UP Southbury, CT

Customer about 14 years always happy with internet service, easy to solve any problems pretty fast

5 years ago Edited September 14, 2021

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Fr. Ron Nuzzi

Very spotty service. 😣 Difficulty with streaming TV as well as house alarm. Friendly service technicians but hard to schedule. Long waits.

5 years ago Edited December 30, 2021

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Gabriel Sanchez Phoenix, AZ

AT&T Internet always my family to use multiple devices at one time with constant high speeds.

5 years ago

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Ladyjojo

Great service, fast internet speed, explanation of statements are very good, good customer service.

6 years ago

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Phonofob ,

I agree that using their service isn't just money blown away. I'ts high quality, i get it. But for this price there are far better variants

6 years ago

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Ronald a Stewart Jacksonville, FL

easy to use reliable but expensive compared to others but i have the fiber connection which is most expensive

6 years ago

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Toya Pelham, AL

Sometimes the speed seems good but most times the speed seems slow and in dead spots even after I bought a WiFi extension

6 years ago

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MeMop Milwaukee, WI

occassional internet disruptions happen almost everday; no specific times....will just lose connection for severeral minutes to several hours

6 years ago

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Mary Perry Murfreesboro, TN

I have had excellent experience with this company. Their customer service has been awesome.

6 years ago

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Rosemary Segelhorst Florissant, MO

Good, but rates kept going up. Elderly customer that doesn’t use the computer much except emails mostly.

6 years ago

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Rick

With the speed of AT&T Internet access continuing to drop I sometimes get a bit nostalgic for the good old days of dial-up.

6 years ago

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Kyana Jackson

Internet too slow & I am unable to get faster service due to my area. The service goes down a lot. I work from home and it's a huge inconvenience for me.

6 years ago

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OwenE. Norcross, GA

The service was really spotty after I moved, but the there data plan was very affordable for my family.

6 years ago