Name: byte
Rating: 4.5

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Verified Customer

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Wendy

Good quality and fast service very helpful just wished they took more kinds of insurances

5 years ago Edited September 14, 2021

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Verified Customer

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Tami Milburn

Not seeing much if any change as of week 5. When emailing advisor about extending Week 4 for more than 7 days, no response.

5 years ago

Reply from byte

Hi Tami! We'd love to check in on your treatment. Send us a message at support@byteme.com - we'll make sure you're getting taken care of right away!

Dec. 11th, 2020

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Verified Customer

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Karen

I'm in my third week and can already see a difference. Customer support has been great!

5 years ago

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Shalvin Kumar

After you buy the retainer they really don't care seems. I am not feeling any changes and its almost 8 weeks. When I asked the customer service they said that's normal. Really? I hope I didn't loose my $2095 for nothing.

5 years ago

Reply from byte

Hi there! We'd love to look into your treatment and see how we're doing. Progress check in's are always incredibly important in ensuring you are tracking properly. Looking forward to your email!

Dec. 11th, 2020

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Verified Customer

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Jeana Beardman

I like a lifetime warranty, they're easy to wear, and I'm seeing results already 10 weeks!

5 years ago Edited September 14, 2021

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Oscar Napoles

Because I have seen results in very little time. It's very convenient with no dentist visits.

5 years ago

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Esther chen

Although front is improved, Bite between top n bottom may not be aligned. Never can get through to customer service, only email.

5 years ago

Reply from byte

Hi Esther! We're sorry to hear you haven't been followed up with. We're happy to touch base with you and have your care agent follow up. Send us that email, and we'll get right on it.

Nov. 3rd, 2020

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Verified Customer

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Jahdiel Benitez

honestly I was surprised by the results and how quickly I received my aligners. Overall really happy with everything.

6 years ago

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Irma Zuniga

Their customer service is so helpful and nice. They respond quick and fix any issues I'm having

6 years ago

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Roslynne hutchinson

Customer service is awesome ! You get what you pay for and more . You see results in a week.

6 years ago

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Verified Customer

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michelle

i've had no issues. product came on time and when i text questions, i got answered in a timely manner

6 years ago

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Malia W

Great product and friendly service. I've seen such a great improvement in such a short time frame.

6 years ago

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Ricky Mejia

They kept their promise to keep doing treatments until we were completely satisfied.

6 years ago

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Abigayle Selby

Their customer service is incredible and they are very upfront and transparent.

6 years ago

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Christian Ponce

It improved my smile and confidence no I can smile with out thinking about my teeth.

6 years ago

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Veronica

The customer service is STELLAR!! Every issue I have had they resolved with friendliness and speed!

6 years ago

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Alicia

They fit well and offer plenty to make it a comfortable fit. Byte works well as well as quickly.

6 years ago

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Verified Customer

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Riesse Maurer

Great customer service, always got an answer to my questions within a day if not a few hours.

6 years ago

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Verified Customer

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Madi Tsam

It was great being able to be able to do everything from start to finish at home with byte

6 years ago

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Verified Customer

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Carol

My experience has been easy I do believe it has been less painful than regular braces

6 years ago

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Verified Customer

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Sarah B.

Best customer service! Also the aligners are great quality and love that it cuts time in half!

6 years ago Edited September 14, 2021

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Verified Customer

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Jasmine Jimenez

The best customer service I have ever experienced! The product also worked phenomenally!

6 years ago

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Mike Warren

Great customer service, aligners came pretty quick. Been a great experience so far!

6 years ago

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Osishou youkhanneh gavlan

Accuracy in time and product quality.they advertisements are exactly as they service

6 years ago

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Verified Customer

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Kristy

Great customer service, fast shipping, thorough understanding of process and what to expect.

6 years ago

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Verified Customer

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Haley Cornett

Fast and friendly people communicating with you every step of the way. Reasonable price

6 years ago

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Verified Customer

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Jon Mercurio

Customer service is better than most. Product is straight forward and easy to use on your own.

6 years ago

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Verified Customer

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Kent Braun

They're the only one I tried. But the time frame is faster and the price is less.

6 years ago

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Verified Customer

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Kimberly Mims

Received the aligners earlier than expected and the customer service is impeccable.

6 years ago

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Jeremy

Their product is good but their marketing is suspect. They offer discounts and then take them away with fine print.

6 years ago

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Awrad Saleh

Their customer service is outstanding! They make the process really easy and personal.

6 years ago

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Richard Taylor

They are quick to answer any questions, and everything has gone exactly as they said it would.

6 years ago

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Meliza

This is my third week and I feel great so far. Byte has the best costumer service

6 years ago

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Verified Customer

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Cassandra Gartner

Byte is extremely painful. I can't seem to keep it in for more than a couple of hours at a time. Customer service was amazing before I received the item. Afterwards, there was little to no follow up.

6 years ago

Reply from byte

Hi Cassandra! Thank you for your feedback- we'd love to have our clinical team look into your treatment to get you on track and feeling comfortable. Send us an email at support@byteme.com ! We'll get you covered.

Oct. 5th, 2020

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Melissa E.

Itâ€™s still early but so far everything has been easy to use. We havenâ€™t seen results yet.

6 years ago

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Lakendra Lewis

Everything has been great! Their responses have been quick! Theyâ€™re always available by call

6 years ago

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Melissa Comstock

The program was outlined well from the website. I wish only that I would be contacted to check my progress.

6 years ago

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Verified Customer

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Lauren Halbert

I should be done with my treatment right now but due to mishaps with the aligners that were made, Iâ€™m having to have them redone and start all over.

6 years ago

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Verified Customer

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BillC.

Great service, follow up, and feedback. Product works well and I have had zero issues!

6 years ago

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Tm

Excellent service! The process is easy to follow. Iâ€™m already seeing results!

6 years ago

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Jillian

easy to use, not as painful as invisalign/half the price, and the nighttime wear option is amazing

6 years ago

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Lori Whitmore

Would have given 5, but this company is not good at letting you know what is going on. Goes weeks without contacting.

6 years ago

Reply from byte

Hi Lori, thank you for your feedback! We always aim to provide you with the best experience possible. We'd love to hear more about this if you could reach out to our support team.

Apr. 1st, 2020

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francis/sharon morano

The aligners seemed to work. Am till waiting for a replacement set. Original kept falling out

6 years ago

Reply from byte

Oh no! We're sorry to hear this, and we'd love to know more. If you haven't reached out yet, we'd love to check on this for you via our support team.

Apr. 1st, 2020

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Tom Deemer

Some of the aligners are very sharp on the edges and make it very uncomfortable when putting them in.

6 years ago

Reply from byte

Oh no! Thank you for bringing this to our attention. We do our best to provide you with the best care and aligners possible. We'd love to hear more via our care team or your adviser :)

Apr. 1st, 2020

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Shae Winkler

Great customer service they are fast to respond, but it takes a while to get your treatment.

6 years ago

Reply from byte

Hi Shae! Thank you for your feedback. We'd love to look into this further for you! Per patient privacy laws we're unable to share more via a public platform, but if you haven't reached out to our care team, let us know :)

Apr. 1st, 2020

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Nick Petrov

Easy to do. I see the results. Byte will answer the phone and answer all questions.

6 years ago

Reply from byte

We're always here to answer any questions you might have, every step of the way!

Apr. 9th, 2020

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Holly R.

Beyond and above customer service, exceptional product with extras others don't provide

6 years ago

Reply from byte

We're pleased to meet your expectations!

Apr. 20th, 2020

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Tori

Customer service is excellent. The materials are quality and the results are fast! So glad I made this choice!

6 years ago

Reply from byte

Thank you for your recommendation.

Apr. 1st, 2020

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Sara Madera

They estimated my treatment wrong I have been without new braces for a month and a half. I emailed them when I was almost done with my treatment in January and I still do not have the rest of my treatment.

6 years ago

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Verified Customer

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Christine Jarrell Ormond Beach, FL

Process was easy, communication was great. Customer service was very responsive.

6 years ago

Reply from byte

We do our best to provide you with smooth, easy, yet effective care from start to finish. Thank you for being a part of the byte family!

Mar. 11th, 2020