byte
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- $19.95 Impression Kit (80% Off)
- $100 Off Aligners with Aligner Purchase
- BrightByte Pro
7.4
Overall Score
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Verified Customer
Review Source
Amy Dickey Valdosta, GA
My experience with Byte has been incredible! Customer service from the beginning was on point! The product is high quality and I've already seen an improvement in my smile. Currently on week 4!
5 years ago
Reply from byte
Amy- Wow that is so awesome to hear! We are so excited about the progress you have already made and cannot wait to see your final smile. Keep us updated with your progress and do not hesitate to reach out with any questions you may have! Thanks for the great review :)
Jun. 14th, 2021
Verified Customer
Review Source
Mandy Rockville, MD
My teeth are straightening out nicely. I can see the results and they look great. I'm not quite finished with the treatment, but at the current rate of improvement I'm confident they'll be perfect.
5 years ago
Reply from byte
We are so excited to hear that you are already seeing progress. If you have any questions throughout treatment, our customer care team is standing by for support. We can’t wait to see those final results. Thank you for providing this great feedback.
Jun. 2nd, 2021
Verified Customer
Review Source
Emma Burkle Crystal Lake, IL
Easy and beneficial in many ways! With Byte, my teeth have transformed into my dream smile without all of the appointments at the dentist. I've even lost weight, and have become way more confident!
5 years ago
Reply from byte
This is amazing! We are so happy for you and your new, confident smile!
May. 21st, 2021
Verified Customer
Review Source
Julie Hamburg, NY
Targeted customer service at the start, then they back off and let you go through the process without intense bothering. The design of all packaging and wording is clear and well executed.
5 years ago
Reply from byte
Hi there, Thank you for taking the time to provide us with a review of your experience. We can't wait to see what those results do for you!
May. 19th, 2021
Verified Customer
Review Source
Evelyn Ross Auburndale, FL
They are easy to use and even in the first few weeks you can tell they are working. Not to mention the wonderful staff assistance you get for any questions or help that you need
5 years ago
Reply from byte
Our customer care team is here for you every step of the way and really cares about getting you your dream smile. Any time you have a question, concern, or just want someone to hype up your new smile, we're here for you :)
Apr. 20th, 2021
Verified Customer
Review Source
Franco Elora, TN
Have been using the Byte system for a month now and I could not be happier. I am seeing my teeth straighten while at the same time getting whiter. So much better than braces!!!
5 years ago
Reply from byte
We are so happy for you and your brand new whiter and brighter smile 😊 Our support team is always here to answer any questions, hype you up, and support you throughout your smile transformation. We are just a message away, so don't hesitate to reach out. Happy to have you in our Byte fam for life!
Apr. 22nd, 2021
Verified Customer
Review Source
Erin Horse Shoe, NC
Extremely affordable, quick turnaround, the only company that offers nighttime aligners. And the Byte advisors are super helpful and with you every single step of the way. Highly recommend Byte! You won’t be disappointed.
5 years ago
Reply from byte
While we may not be the only brand with nighttime aligners, we're thrilled to have so many place their trust in our team. We take your treatment and journey seriously, and your dream goal is ours, too. Our care team does just that, after all- we CARE. We'll make sure our Byte Advisers hear the wonderful praise. Thank you for your review!
Aug. 19th, 2021
Verified Customer
Review Source
Annie Fairfax, VA
Byte has been great. They have made sure to maintain contact throughout the process. They are quick with their customer service. The aligners are doing their job and improving my smile very quickly.
5 years ago
Reply from byte
Woohoo Annie! Thank you for the great review! We are happy to hear that your experience has been so positive. We hope to continue with this great experience, let us know if you have any questions. We are always happy to help
Mar. 25th, 2021
Verified Customer
Review Source
Trevor Pottstown, PA
Great customer service from the very beginning. All of the products are nice quality and come in nice packaging. Everything is very simple and easy! Definitely glad I went with Byte for my teeth alignment!
5 years ago
Reply from byte
We are so happy you chose Byte! We do our best to make sure every step is easy and effortless- our clinical team is always here to make sure you're getting the best treatment. Thank you for your review!
Mar. 9th, 2021
Verified Customer
Review Source
Amy Santa Fe, NM
Excellent customer service, great guides to their product, but pricing is high and once you sign up, you don't always qualify for the sale discount advertised, and discover an additional $700 cost in hidden fees--not exactly what is advertised.
5 years ago
Reply from byte
Amy- thank you for sharing this valuable feedback with our team. We would be happy to provide a little clarification regarding our processes. During treatment, every customer has our Aligner Guarantee. This provides you with additional treatment free of charge to get you to those projected results. It is important to us to get our customers the smile we promised! However, if instructions are not followed properly, such as throwing away aligners, not using the aligners as instructed, etc., this guarantee may become voided and additional fees may be necessary to continue treatment. Feel free to reach out to us via Facebook DM, support@byteme.com, or give us a call at 877-298-3669 if you have any further questions :)
Aug. 24th, 2021
Verified Customer
Review Source
Jason Tacoma, WA
Their sales pressure is like a rug liquidation business. The reviews are front loaded so people only review the emails and salesperson. After your purchase you are dropped, no one follows thru, it took multiple emails to determine they break up your shipment, meaning I paid $1800 for something without an invoice to know what I received. Heck even a used car dealership has an office manager to talk to.
5 years ago
Reply from byte
We are sorry to hear about your experience so far. We understand it can be frustrating if you are not hearing back from anyone. We appreciate your feedback. Our customer care team sends out periodic emails throughout treatment to check in and make sure things are going smoothly. If you are not receiving those check-in emails we want to look into this ASAP. Please send us an email to support@byteme.com or call our team at 877-298-3669 so we can make sure we get all your concerns addressed.
Apr. 9th, 2021
Verified Customer
Review Source
Karla Cudahy, WI
Their communication throughout has been excellent. Their website is very informative and answers all the questions/concerns one may have so you never have feel misinformed or uninformed. The process is very easy.
5 years ago
Reply from byte
YAY!! It makes us so happy to hear that you have been having a smooth Byte journey. From the moment you order your impression kit to the day you get your retainers, we want to make this entire process as stress-free as possible. Thank you so much for writing in :)
Apr. 8th, 2021
Verified Customer
Review Source
Shayla Golando Destin, FL
Overall I like the onboarding experience. I deducted a star because the process to proceed after the 15th tray needs improvement. For one, it's not easy to navigate. There is no form, just email. Then many of the messages back and forth were redundant. I was not happy with this part of the experience.
5 years ago
Reply from byte
Our team of Customer Care Specialists are here to help assist all of our customers throughout their smile journey! Please be sure to reach out to our team via email at support@byteme.com or by phone (877) 298- 3669 regarding any concerns, we are happy to assist :)
Nov. 15th, 2021
Verified Customer
Review Source
Rebecca Holt-Gilmore New York, NY
I have followed the program religiously and have seen mild results since July 2020- I feel that I was promised something that I might never achieve for a lot of money - i would have like to have seen an orthodontist in person to get a face to face evaluation- I’m not sold yet on the product— time will tell... a lot more time than I was told and anticipated-
5 years ago
Reply from byte
Hi Rebecca! We'd love to check in to your treatment to ensure you're moving smoothly to get those final results. Send us a message or give us a call to our support at 877-298-3669! We'll get you on track and in touch with our clinical team.
Feb. 24th, 2021
Verified Customer
Review Source
Jacquelyn Fowler Hartman, AR
I am currently on my third set of refinement aligners. So the process has had many “bumps” in the road. The aligners are not always a perfect snug fit and communication as well as getting refinement aligners is a lengthy process. I also feel like they do not give you all the information you need at first. For example, when I first got my aligners I felt like they did not fit properly. I reached out to customer service they assured me they were fitting 3 after reviewing my pictures. By the end of the treatment my teeth were still very crooked. It wasn’t until my second finished treatment and no movement of teeth that I got an email from a dentist that said my aligners should have no visible space or gap between them and my teeth. In other words they needed to fit flush with my teeth. (My original concern!) They proceeded to say that you need to wear your aligners until they do fit flush (contrary to the standard no earlier than 7 days as instructed on their site and info packet). I still fear my bottom teeth will not straighten.. however my top teeth are looking much better. It’s just things like that have bothered me. Another example, I got my new set of aligners and the bottom ones were missing a huge piece of aligners. I’m assuming this was hopefully intentional, but there was no note or indication of an explanation. It’s two days now and I still have not heard back.
5 years ago
Reply from byte
We appreciate any and all feedback comes our way- We're sorry to hear this experience hasn't been as smooth as it should be! We are always looking to improve the experience, and while we understand it's different for everyone, consistency remains key. We are happy to hear you're seeing some improvement, and we'd love to make sure you have as much accurate information as possible to get you to that final step if you'd like to follow up via support. Thank you for your review, and we're looking forward to getting you to your final step!
Feb. 11th, 2021
Verified Customer
Review Source
Vennessa Johnson Irwin, PA
My aligners didn't fit properly and I didn't know until the very end when I had to send photos because I was unsatisfied. Then I was to get a new set of aligners to correct my problems after doing new molds. Unfortunately, that whole process took way too long and my last aligners ended up breaking from wearing them so long. I received my retainer and that didn't fit at all! I emailed about it, but I was to send all kinds of photos and go through the process again. I'm so disappointed and feel like I wasted my money. Smart on your part to make sure someone is "completely satisfied" before getting their retainers. If your process was a little faster for People that already have aligners and need an adjustment, I wouldn't of been as dissatisfied. Communication throughout the process with regular check ins would've been great too, because maybe the fact my aligners didn't fit properly could've been known earlier in the process.
5 years ago
Reply from byte
Oh no! We're sorry to hear this has been your experience so far, and we want to make sure your experience is turned around. Let's chat more about your feedback. Send us a message to support@Byteme.com and we'll take care of you.
Feb. 11th, 2021
Verified Customer
Review Source
Danica Q. Kapolei, HI
The team is with you every step of the way and their customer service is on point they get back to you so fast and they work very hard to make sure you're happy and that all your questions are answered.
5 years ago
Verified Customer
Review Source
Anne Walsh Annapolis, MD
Great packaging. 3 customer service. They were very receptive to customer experience suggestions I made and indicated they are working to improve. 3 product! My teeth are straight now!!
5 years ago
Verified Customer
Review Source
Summer Fisher
Great price, customer service was superb. They responded back within a day of any questions I had and were nice enough to send a refinement process when my teeth didn't end how I wished they would
5 years ago
Verified Customer
Review Source
Nick
Best decision I've ever made! Truly works and is so easy and fast! I've been so self conscious about my smile and byte has made it where I can smile without feeling embarrassed.
5 years ago
Verified Customer
Review Source
Britt
Excellent customer service and I received my aligners much sooner than anticipated. They have a team dedicated to helping file dental insurance claims and a offer a lifetime smile guarantee. I highly recommend Byte!
5 years ago
Verified Customer
Review Source
Alyssa Tucker
Byte is one of the best companies I've worked with! Their customer service goes above and beyond. Plus, their aligners are life changing! I want everyone and anyone to use Byte!
6 years ago
Verified Customer
Review Source
Michaela Desroche
My teeth did not shift according to the treatment plan after 7/8 weeks (retainers were fitting over my teeth but not moving them from being crossed). I was sent new impressions and sent them back about a month ago but have not heard back about a new phone pan or impressions. At this point, I've continued wearing the last retainers that fit (#7) for 5 weeks, 4 weeks longer than my plan was supposed to be. At first I was very excited about my plan, the projected results, and the value. I talked it up to my sister who had her permanent retainer removed so she could start her plan with byte. At this point, I regret telling her about it and just hope she has a better experience than I am having.
6 years ago
Reply from byte
Hi Michaela! We would love to look into this further for you and to get you back on track. Please note that once the impressions are sent back to us, it takes a little over 4 weeks to receive your next steps for aligners, so you may be on track and not even know it! Send us an email- we're happy to update you promptly!
Oct. 20th, 2020
Verified Customer
Review Source
Nicole
The byte experience has been very smooth and the products are very easy to use. I feel like I've already seen some results in a couple of weeks and I'm very excited to see the end results.
6 years ago
Verified Customer
Review Source
Lada
Great customer service, quickly straightens your teeth with mostly minimal pain after the first week or so. Aligners are easy to take on and off, and the hyperbyte is easy to use.
6 years ago
Verified Customer
Review Source
Gloria Burgdorf
I had a quick treatment plan of only thirteen weeks! My teeth have never been brighter or straighter. My only issue was that ever time I tried to call Byte the phones were always busy and they rarely called back.
6 years ago
Verified Customer
Review Source
Steve
Customer service is a delight to work with. I love that the treatment is a one time payment and there’s no markups. It was amazingly easy to do from home too. Very grateful!
6 years ago
Verified Customer
Review Source
Mike
They haven't resolved a mistake they made when they assigned a provider that didn't accept my dental insurance, United Concordia. They confirmed that I had coverage before I ordered my aligners and didn't make sure my provider accepted United Concordia. I have been waiting 2+ weeks to get an answer about moving my treatment to a provider who accepts United Concordia dental insurance.
6 years ago
Verified Customer
Review Source
Juan
I've never had a seamless experience as I did with Byte, I was about to go for a much more expensive option which wouldn't even come close in terms of time, cost and results. I am so happy I did a little more research!!
6 years ago
Verified Customer
Review Source
Talisa RIchardson
At the moment I am still not in possession of my retainers. They were sent to the wrong address and I receive a Message after I informed Byte of this. "DO YOU KNOW WHO LIVES AT THIS LOCATION". I was like really and did not respond.
6 years ago
Verified Customer
Review Source
AN
Great customer service. They sent the impression set very fast. The time to receive your aligners is stated at 2-4 weeks but I received mine in less than two. So far, I am happy with my progress in using the Byte aligners
6 years ago
Verified Customer
Review Source
Hazel
Great product and even better customer service! They keep in contact even after you have the product to make sure everything is going well. They obviously care about their product and how it is working with customers.
6 years ago
Verified Customer
Review Source
Sherri-Lee Johnston
The Byte team was very quick to respond to my inquiries and provided the information I needed to make a decision. Additionally, their products shipping out quick and arrived faster than expected.
6 years ago
Verified Customer
Review Source
Tamee Gompf
My first set of slingers worked great but I didn’t have the results I was looking for and they re-did my molds and sent me more alighners without any problems . Awsome customer service
6 years ago
Verified Customer
Review Source
George Dibble
I reached out to them 1 week prior to my final fitting expressing my concern about tooth movement and how I was unhappy with the way my bottom row was forming. Essentially, I went to them because one tooth had been pushed to the rear over time. While I understand my teeth may not end up perfect, what ended up happening was the complete opposite. The problematic tooth began to move forward, and instead, the aligner did not compensate for the tooth moving forward in the correction and instead simply moved a completely separate tooth forward. So now I have the opposite problem. I reached out, expressed my concerns. After sending a photo, the "orthodontist" deemed the issue okay because the teeth were still moving. Well I am well over a month past wearing my final aligners and my frustration remains along with a big bill for crooked teeth. You're asking for a review, well my "final" set of lower aligners that were sent, were molded so poorly that I had to take a dremel to correct the mold. Simply closing my mouth with my lower aligners in rubbed my lower inside lip red. They do provide you with a "nail file" to correct "sharp edges". That file rendered useless after 20 minutes of constant filing on these aligners. I'm paying over 2K for these, I should not have to manually shape them for comfort!
6 years ago
Verified Customer
Review Source
Janet
Great assistance. Excellent quality. Was reluctant to do this on my own without dentist Visits, etc. But care and service was remarkably good and never felt I had missed out not having a dentist. Price was $6000 vs $2000
6 years ago
Verified Customer
Review Source
Angie Hodo Sun Prairie, WI
They promptly answered any questions I had. I felt respected as a customer. My teeth have been pushing on each other for years, which caused daily headaches. Those headaches disappeared within 2 days of wearing my braces.
6 years ago
Reply from byte
That's amazing to hear! Our care team does our best to provide you with the best care possible, from the day you purchase your impression kit, to your final retainers. We're happy you're happy, Angie :)
Apr. 6th, 2020
Verified Customer
Review Source
Marianne Fox
They are there with you all the way, 100% If you have any issues during your treatment program, they are there to take care of the situation and keep you on track until the end.
6 years ago
Reply from byte
We're happy to hear you've had a great experience! We can't wait to keep it going. Thank you for your review!
Apr. 1st, 2020
Verified Customer
Review Source
Jamie
I would say initially the process was quick! Then recently I tried to order my remaining aligners and they held on the the order for 3 weeks and then COVID19 hit, if they would have ordered them when I asked there wouldn't have been the lag in treatment! Little upsetting
6 years ago
Reply from byte
Hi Jamie, thank you for your feedback! We're always here to help. We typically will send out the first 15 sets of aligners to ensure everything is progressing well before shipping out your remaining aligners. We always aim to provide you with the best care possible, and we can understand your frustration during this time. We'd love more feedback, if you would reach out to our care team!
Apr. 1st, 2020
Verified Customer
Review Source
Paula Horsley Lincoln, CA
6 years ago Edited June 1, 2022
Reply from byte
We do what we can to ensure you have a smooth and easy experience from start to finish. Thank you for your recommendation!
Mar. 21st, 2020
Verified Customer
Review Source
Robert Stevens Wahiawa, HI
I think that they are great, I love their guarantee and they can cut your time with aligners in half compared to other brands. Once you get towards the end retainers are free, but If you need any fine tuning it takes quite awhile to receive anything. Normally like a month from your order
6 years ago
Reply from byte
Isn't the Hyperbyte great? We truly appreciate your feedback, and we can look into this further, as we are always trying to better our current care for each and every patient. Thank you for your review!
Mar. 12th, 2020
Tempestt Carreon Bellingham, WA
I have been loving Byte!! I am a little halfway through the night aligner treatment and am always so surprised at how seamlessly the process is going and how helpful their staff has been. My favorite part of the experience is the packaging and instruction materials. It made going into the treatment really fun and I’m always excited to open my next pack of aligners!
The only thing that was a little tricky was understanding my insurance and FSA information, but it is really great that they offer insurance and FSA payment and their insurance team was really helpful in understanding the process.
Overall I’m really happy about how the treatment was going! I noticed right away my teeth shifting and already I feel more comfortable smiling and no longer have a “bad side” in photos!
4 years ago
Reply from byte
WOW, this just made our day! At Byte, our team truly cares about getting all our customers the smile of their dreams. We know the at-home process can be a little daunting and we want everyone to know that we are here to guide and support them every step of the way. If you ever have any questions, concerns, or just want to brag about how amazing your new smile is looking our team is here. Give us a call at 877-298-3669 and a Byte team member will assist :)
Jan. 18th, 2022
Review Source
Bryan Jansen Menomonee Falls, WI
I’m 10 weeks into my 14 week Byte at Night treatment—and I’m very impressed! My teeth are much straighter already—and so much easier to floss (beautiful and practical!). From unboxing to “installing”, the process has been quite easy and relatively painless! The worst part for me was the first week or so of removing the aligners—it was slightly painful and time-consuming—but after a little practice, I’m a pro! My dentist was not super excited to hear that I was trying a service she had never heard of—but I cannot wait to show her the work when complete. I’m not quite done yet—but for me, Byte is Best!
5 years ago
Reply from byte
Yay! We are so happy to hear about this. Our team's goal is to make our customers' smile transformation as seamless and stress-free as possible, so do not hesitate to reach out with any questions you may have! Thanks for the review!
Sep. 22nd, 2021
Clarissa Norton Sheboygan, WI
I have had nothing but a great experience working with Byte! I always wanted to fix my teeth as my smile always bothered me, but I didn’t want to pay an arm and a leg to do it. Byte offers reasonable pricing and the convenience of sending everything right to your front door. Their customer service has always been very helpful for me. At the end of my first treatment I wasn’t 100% happy with how the teeth shifted (I had a couple stubborn teeth) so they sent me refinements for free! They truly do want you to love your smile and I can tell you my teeth are a night and day difference now!! Not to mention their BrightByte cleaner and teeth whitener in one has made my smile shine even that much more!! Thank you Byte team for giving me that extra confidence boost with my smile!😁😁
5 years ago
Reply from byte
This is INCREDIBLE! We are thrilled for you and your new, brighter smile! Thank you for taking the time to leave such an awesome review:)
Aug. 17th, 2021
Review Source
Georgia Tidwell Tuscaloosa, AL
I am six weeks into my Byte treatment and I am LOVING the progress! I’ve been wanting to try invisible aligners for years, but wasn’t sure. I am so glad I decided to use Byte! The customer service has been excellent! All questions are answered in a very timely manner. There are people at Byte to walk you through every step of the treatment plan, from ordering the impression kit to using the aligners. My teeth have already moved so much and I’m only halfway through my plan. The Byte pay is very easy and I am super pleased! I’ve already recommended Byte to all my friends! I cannot wait to see my new smile in a few short weeks!!
5 years ago
Reply from byte
Hi Georgia! Our team is here for you every step of the way. We know that going through a smile transformation journey is a big deal and we want to make sure you feel comfortable throughout the entire experience. We are so glad to hear our customer care team has been able to help you out and provide you with such a positive experience. We are also so happy that you are loving the results you're seeing. Thanks so much for the review!
Aug. 11th, 2021
Amber Rolf Dickinson, ND
Byte is by far my favorite company there is. From day one I have been having a surprisingly great experience with their products and their team. The Byte Advisor (Jason) I was given before I purchased was so amazing and personable. And the customer care rep I just got off the phone with was even better! About 5 years ago I tried this process with a competitor (cough cough SDC ) and it was a complete 180. Anytime I’d reach out with concerns or be waiting for my next aligners (they shipped only a few at a time back then ) it was a total nightmare. Not to mention I didn’t see my teeth making any progress. I chalked it up to being because you notice change on yourself last, but now having Byte I know that SDC just wasn’t working for me. With in the first few aligners I knew it was working, not only were they noticeably much thicker and better quality I could feel and see my teeth changing. Now being about half way through I’m excited to smile because I know soon I’ll have the smile of me dreams. Every step of their process is throughly well thought out and their support team is the most kind customer service I’ve work with ever, including the BytePay department. ( I have worked customer service my whole life and even in a call department it’s a tough job to keep that kindness ) I have 4 people already really close to using my referral code and starting their journey. I will forever tell everyone I meet to take this leap!
5 years ago
Reply from byte
This is incredible Amber! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
Jul. 28th, 2021
Review Source
DerickSmile Norfolk, VA
Well i havnt experienced the treatment yet, but the application, sign up, explanation of benefits and treatment, after the impressions came in under a week which was surprising i did them with in the hour i got them, took pictures of my teeth, mouth and smile finished the health evaluation and my profile. Less them a week later i get a call form a very nice representative i which was convinced to take the night treatment over the day in which i was going to choose, i am happy with the whole process and can’t wait for my aligners to come. I have lived shamefully with a snaggle tooth my whole life(age 40) im looking forward to being able to smile and have a confidence i never had before in-fact im ecstatic i cant explain this feeling of excitement! Thank you Byte for making it affordable, easy, and showing a light at the end of a dark tunnel. If your ever in Boston i owe you a night out on the town you know my number hmu!
5 years ago
Reply from byte
This is incredible, Derick! We appreciate you submitting such a detailed review. It is important for us to provide our customers with a stress-free, smooth journey to a new smile! We are so happy to hear about your experience so far. Don't hesitate to reach out with any questions!
Jul. 28th, 2021
alyssa moore Memphis, TN
The customer service is top notch. I’m only five weeks into a 29 week treatment (I’m doing the overnight aligners), but I’m already noticing a difference. It’s so exciting to change into the next week’s aligners- one week closer to my dream smile! They show you a 3D model of how your teeth will shift each week. I look at it basically everyday because it’s so exciting. Their aligner cleaner is also a teeth whitener, and it works really well. I’ve already gained a ton of confidence just after a month. My teeth are super crooked, but the aligners don’t really hurt- they’re just a little uncomfortable for the first couple of nights, but then it’s not so bad for the rest of the week- which is cool because that means your teeth are moving! I really didn’t think it’d be so painless and easy, so the ease of putting them in and taking them out was a big surprise for me. They include a filer in case the aligners don’t feel right, but I haven’t had to use it. So far I’ve had no problems at all. So excited and love this company!!!
5 years ago
Reply from byte
We are happy to hear that you are enjoying your 3D view of your new smile! Our team is here for you throughout your whole journey, so don't hesitate to reach out with any questions!
Jul. 20th, 2021
Brie M Chicago, IL
The process of taking the impression was really easy and the directions that come with the kit are very simple and easy to follow. There's also helpful videos on their website that give an example of how to take the impressions. Communication with representatives was super friendly and helpful at first; after your impressions are taken you get moved to a different team of people and responses aren't as quick but they do get back to you in a timely manner.
Took a couple weeks for my first set of aligners to arrive - it took about the estimated time they give. There's also a good tracking system so you can see where your order is in the process of being made.
Unfortunately, my first set of aligners didn't fit!! I reached out to the team and they got back to me in about 4 business days. They had me send in pictures of the problems i had with my aligners, and then sent me another impression kit. It arrived in a few days and I sent out the new impressions.
The second kit took about the same amount of time as the first to be processed, printed, and shipped. And this time....my aligners fit PERFECTLY!
I'm on week 5 and I'm actually seeing a change in my teeth. I had a sizeable gap in between my top front teeth and my lower teeth are crooked. I'm already seeing them straighten out.
The first 4-5 days my teeth would be a little sore when I took the aligners off and I couldn't eat tough foods. After the first week, I stopped having that problem. Occasionally, my teeth will be a little sensitive for a day after starting the next week's aligner, but that's bound to happen with any kind of braces/aligners.
Overall, I've had a very good experience so far with my aligners and I'm excited to see my final smile!
5 years ago
Reply from byte
Thank you for this great review, Brie. Our team works hard to make sure you are getting a smile you love! We're sorry to hear about the fit issues you experience at the beginning. We are glad to hear that our team was able to get you taken care of. If you ever have any questions, please let us know. We are standing by for support. We are happy to have you in the Byte Family, and we can't wait to see your new smile!
Jul. 15th, 2021
Jess E. Merced, CA
I am 4 weeks into my 9-week Byte treatment. It's super interesting because Byte not only is getting me the smile I want, but I even feel like I've developed better oral hygiene habits (flossing twice a day instead of once) and have even developed better eating habits because of Byte. Let me start from the beginning:
From the beginning: I ordered the impression kit and had a little trouble with that because apparently, my teeth take up more room than the average person. However, they quickly sent me a larger size of impression trays and we were good to go!
I got my aligners within 3 weeks and was amazed at how just by putting the aligners on, they immediately closed my gap! That was cool. The pain however on the first 3 days was not cool. It honestly was so painful and uncomfortable, I wasn't sure I would make it through the process. However, after the first 3 days, I haven't felt ANY pain since, even when putting a new set of aligners on for the first time. I feel pressure when putting on a new set of aligners for the first time, but no pain.
The HyperByte is super easy to use 5-minutes a day. I usually use it 15 minutes a day just because I know it helps settle your aligners and so I use it for 5 minutes every time I put my aligners back in after eating. However you only need to use it for 5 minutes a day for the daytime aligners, which is what I purchased.
I don't go out to eat much so haven't found it a nuisance in that way. I definitely realize I snack a lot and so I did have to adjust my eating habits, which has been an inconvenience, but not that bothersome. I do realize I drink more water now, which is a plus, since it's the only thing I can consume while using Byte and I don't snack just because I'm bored so Byte also helped me in that surprising way.
My teeth look exactly as they said it would look 4 weeks in which is great! I already feel a difference. My two front teeth don't stick out so much anymore.
The only 2 Cons I would say is that I do think that the treatment plan should come with more than one bottle of the BrightByte. That was a surprise to me that I had to purchase more. I also know not all insurance accepts Byte. However, both of those factors are not enough for me to take away a star. I really do think this is a 5-star service!
The aligner trays don't bother me at all. I only had to to file 1 tray (out of 4 so far) because it was jabbing at my cheek), but the kit comes with a filer for this reason and it was an easy fix!
I can see myself getting closer and closer to smile, all while no one even realizes I'm wearing invisible aligners! I talked to someone with no mask on for 3 hours and they were surprised when I mentioned I was wearing my Byte aligners at that moment!
Cost: I think it's worth it. It's much less costly than other invisible liners, even without insurance coverage. I do think it's worth the investment.
5 stars for Byte!
5 years ago
Reply from byte
Hi Jess, thank you for this amazing review! You are doing everything right! We are glad to hear that your oral hygiene habits have improved, as that is such an important part of your smile transformation. We appreciate the time you took for this review, and we are so happy that we have been able to provide a 5-star experience. We are so happy to have you in the Byte Family, and we are excited to see your final results😍
Jul. 15th, 2021
