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Marriott Hotels & Resorts

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6.4

Overall Score

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Kaitlyn Rios Ogden, UT

Marriot Hotels & Resorts is exceptional. They always give us high quality rooms, very clean and offer plenty or amenities, I love their pool and spa areas. They make a vacation worth it.

6 years ago

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Nichole Hiatt Eagle Mountain, UT

We stayed in Hawaii for a few nights at a Marriott and had a wonderful experience. The room was very clean and updated; the resort itself was beautiful and we loved everything about it.

6 years ago

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Katie Carver Cheyenne, WY

We almost always stay at Marriott hotels when we travel. They are very family friendly and we feel comfortable, no matter where we are. They are clean and safe and a great home away from home.

6 years ago

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Rommie Bishop III Rexburg, ID

Marriott Hotels have always been top-quality for me! And I love that they still have some religious texts in their drawers. The services offered in the hotels are always top-notch as well... like, for real. Great hotel.

6 years ago

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Jillaine Clark Orem, UT

Marriott is the best! The quality is fabulous and I love staying there. Sometimes the prices are too steep for me but I love them. I've never had a bad experiencexoerience there. They're clean, reliable, nice, quality, etc.

6 years ago

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Angelina Hamilton Gulfport, MS

Every Marriott Hotel i've stayed at was amazing, the free breakfast is a plus and when I book for a large group they always are willing to help in anyway and always group us together.

6 years ago

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Reckholdt Draper, UT

We stay in A LOT of hotels, and Marriott is our go to. We own a resort week and can’t say enough good about it. We have traveled all over the world and always have a nice, safe, comfortable and spacious place to enjoy.

6 years ago

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JamieD Orange, CA

Marriott has set the standard that we hold every other hotel to. We love our Marriott membership and have always been very well taken care of at every hotel we’ve stayed at (and there have been a lot!)

6 years ago

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Erika Shumway Managua, MN

Marriott Hotels is amazing! The staff is always friendly. The quality of the service is great. It is always clean. They offer lots of free accommodations. I will be booking with them again soon.

6 years ago

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Justin McMurtrey South Jordan, UT

I travel all over the country for work, as well as for family vacation. I love that Marriott has options for ever type of travel. Their customer service has been great at every property we stay at. Great Company!

6 years ago

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Jacob American Fork, UT

Marriott Hotels is a family favorite. Whenever we travel, we try to stay at Marriott because of its great reputation and experiences. State of the art facilities and quiet rooms provide for an enjoyable getaway.

6 years ago

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Luke Blake Pleasant Grove, UT

Marriott Hotels are my number one pick when traveling. They have the nicest resorts and hotels and clean, nice rooms and are in awesome locations. I would definitely recommend!

6 years ago

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Tom Gourley Pleasant Grove, UT

Marriott offers a good variety of hotels and motels at reasonable prices with good quality facilities and services. I particularly like the free breakfast offered at the Residence Inns and some of the hotels.

6 years ago

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Kaydence Bonino Riverton, UT

We've been so spoiled because My brother works at the marriott so we get a good deal and now we don't want to stay anywhere else. The Marriott is always so clean and the customer service is great!

6 years ago

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Matthew Carbaugh Herndon, VA

Concierge job comped us rooms at the Marriot during a blizzard. The room was nicer than expected and the lobby felt like a home away from home thanks to the festive holiday decorations.

7 years ago

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Fernando Delgado Tempe, AZ

We had the opportunity to stay at AC Hotel Tucson Downtown by Marriott for a convention the hotel is very nice and very up to date very luxury. The only problem with had was we stay on the side of the hotel where their was a club next to it and couldn't go to sleep until 3 am. But overall a great hotel!!

7 years ago

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Kaitlyn G. Vienna, VA

We have stayed in Marriott Hotels many times in many locations and have always had a wonderful experience. if we have ever had an issue, we have been able to notify staff and the issue corrected immediately.

7 years ago

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Adam Crawley Pleasant Grove, UT

I've been here several of times and they have excellent customer service. There have been several times where I've forgotten shaving cream or toothbrush and they were more than willing to accommodate for that.

8 years ago

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Stacy Anderson La Cañada Flintridge, CA

We stayed at the Lido House in Newport Beach, Ca. It is beautiful, the staff was so nice and helpful, the restaurant was okay, overall I will go back and tell friends to stay there too.

8 years ago

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Andrea Smith Idaho Falls, ID

We always have a good experience at Marriott hotels. Their rooms have always been clean and updated, the service has been excellent, and the food is good. We try to stay there whenever we can. They are not the least expensive option, but there are many levels of price and they are all good value for the money.

8 years ago

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Chase H Provo, UT

I LOVE MARRIOTT. Great option for the cheaper hotels, and I LOVE THEIR RESORTS. The resort in Poipu, Kauai has the greatest service and is the most amazing hotel. You can't go wrong with them.

8 years ago

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Steve Salem, VA

We use Marriott when we travel. Their facilities have a pleasing appearence and are usually very clean. Sometimes the breakfast bar could use a few more items.

5 years ago

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Tessa Sagarino Tallahassee, FL

Always look forward to traveling thanks to Marriott Hotels and Resorts. Super clean and staff are always very welcoming.

6 years ago

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Corey Smith Tallahassee, FL

Every time I have stayed in a Marriott Hotel it has been a wonderful experience. The staff was nice and the room was always clean.

6 years ago

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C B Hyrum, UT

90% of the time it's a great experience. Could be better with letting people know when one of their hotels are under construction. Overall though, a great place to stay.

7 years ago

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David Salazar

Excellent. I have stayed in many of their hotel domestic and international and they have all been of the highest quality.

7 years ago

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Rhonda Chambers

It has always been awesome, I just wish on some of the hotels they would have a full breakfast not just a continental breakfast

7 years ago

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Rebecca Lopez

All of the Marriott hotels I have ever stayed at have been so totally AWESOME!!! Their employees are very professional and helpful.

7 years ago

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Front window

Good experience. I loved how clean the room was every night we came back to the hotel. They also gave us good advice when to go to the airport

7 years ago

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Cherie

They are welcoming, consistant and clean. The concierge is outstanding but they should look to making that more like the London hotels.

7 years ago

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Gary Friesz

Their properties are always spotless, their emoyees seem to genuinly care about me and they go out of their way to prove it!

7 years ago

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Timothy

All the times I have stayed at various locations great breakfast options and the only negative is not having a walk in showers instead of bath tubs

7 years ago

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Steve Jr Newark, NJ

Their customer service is terrible. I have been on the phone with a wait time of no less than 45 minutes. I waited several times on these calls. Once I was connected, I was put on hold again to only be disconnected when someone else answered the call. I took to Twitter to complain and I have still been ignored by them. No reply to direct messaging either.

8 years ago

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Shelene Cooley Gilbert, AZ

Every time we have stayed at one of their hotel rooms they have been beautiful and clean. Usually our first choice when we travel.

8 years ago

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Andrea Winters South Jordan, UT

Im always happy to stay at a Marriott, especially a Marriott Residence Inn! Its so comfortable, more room, like a home away from home- but better!

8 years ago

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Becky Stiggins Provo, UT

We love staying at Marriott's because we can count on having a quality room, quality customer service, at a reasonable price.

8 years ago

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anna blaser CA

I enjoy that the staff is always kind when I go to Marriott hotels. The rooms are kept clean, and services are good. Some of the buildings are getting a little run down, but I enjoy staying at these hotels for the most part.

4 years ago

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Marci Randall Sandy, UT

Stayed in California and LOVED every minute! They were so kind & helpful and it was clean!! I loved that they had a code on the elevator. It made me feel safe

4 years ago Edited January 27, 2022

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Amy N Sandy, UT

Whenever we travel we always try to stay in a Marriott Hotel. They are always clean and nice. The staff is always friendly and helpful. The beds are always so comfortable.

4 years ago

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Brent Thurgood Spanish Fork, UT

Just spent a week traveling and stayed at a Courtyard in Gillette Wyoming. I appreciated the cleanliness of the facility as well as the great breakfast.

4 years ago

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J B Sandy, UT

When my business books my stay at Marriott, I know I'm going to get a good night's sleep! They also have one of the best points programs with tons of partners.

4 years ago Edited January 24, 2022

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Ramona Kiffing Chapel Hill, NC

The service at the marriott has always been top tier for me. I always appreciate the understanding the staff offers and the variety of options in the room packages.

4 years ago

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Rocio Diaz Tallahassee, FL

Marriott Hotels and Resorts are great. They have awesome amenities, breakfast options are sometimes limited however. Pricing is fair and their location is usually really centric.

4 years ago

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Gabe Burton Riverton, UT

Clean pools, comfy beds, my room even had a dishwasher in it which was nice. Not to mention the walk-in shower with really good-smelling complimentary shampoo. Not the cheapest, but mi-level I'd say

5 years ago

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Jarrett Ingram Newport News, VA

Marriott Hotels are my choice of hotel. Staff is always friendly and polite, the rooms are immaculate, and the sheets and bed are always super clean and fresh.

5 years ago

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Peter Harmatuk Columbia, MD

Marriott has always been a consistent hotel chain, very much like their rival Hilton. Their website is easy to use and they have nice properties pretty much in any area you want want to stay.

5 years ago

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Tammy West Valley City, UT

The Marriott knows how to treat a guest. Every Marriott I’ve ever stayed in has been well managed with polite and friendly staff and clean, beautiful rooms.

5 years ago

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Jodianna Maitland, FL

Booking a hotel on their website was fairly easy! The only con was that there was an error with the billing that charged me twice. After that customer service helped put the money back into my account.

5 years ago Edited September 14, 2021

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Tylyn Hansen American Fork, UT

I always stay at Marriott hotels when I travel for work. Their service is unparalleled and they take such good care of their guests! I wouldn’t want to stay anywhere else!

5 years ago

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Joe Bateman Port Coquitlam, BC

I stay at a Marriott whenever possible. Consistency is the key. Most hotels will not be flashy but I know what to expect when I walk through the door.

5 years ago