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Marriott Hotels & Resorts

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6.4

Overall Score

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Kristin G Pleasant Grove, UT

Whenever we travel we always try to stay at a Marriott. We do this because you always know what to expect when you stay there. The rooms are always clean, the service is always the very very best, and the food is excellent!

8 years ago

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Trent Allen Queen Creek, AZ

On of the best hotel chains we have stayed at. Always clean and service is professional. Even the older hotels have been updated. We will continue to use these hotels and resorts.

8 years ago

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Brayden D. Gilbert, AZ

Marriott Hotels have always been my favorite hotel for me and my family to stay. It is always our favorite vacation hotel because of its rooms and services. It does not disappoint.

8 years ago

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Larry Hawker Las Vegas, NV

I travel a lot for business but I rarely stay at a Marriott hotel. They tend to be the price leader and for the most part, are expensive. Overpriced. However, the tradeoff is that you know exactly what you are going to get. It is the safe alternative with very stuffy customer service.

8 years ago

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Chuck Stiggins Provo, UT

The hotels are always clean, neat and organized. I can always count on the staff to be helpful, friendly and courteous. I would recommend staying at the Marriott to any of my friends and relatives.

8 years ago

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Cassidy Gundersen Orem, UT

We have always loved staying with the Marriott hotel! They are always very good to work with, fairly affordable, and nice rooms. We have never stayed at a dirty Marriott. Very impressed with the service and comfort.

8 years ago

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ousawvh2 Leesburg, VA

When we travel we normally stay at a Marriott. Why? Because of the consistency of the services no matter where we go. We tend to stay at the value level hotels because we're gone most of the day doing family activities. Having a location that serves breakfast is a huge plus to help reduce a customers daily cost especially on family vacations.

8 years ago Edited September 14, 2021

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Julia Hammond Lehi, UT

I really appreciate that the TV cable is pre-loaded with more family-friendly options than other hotels and they are always clean and comfortable whether it's a Fairfield, Courtyard or Full Service/five star property - you expect and receive the same level of quality.

8 years ago

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Jenna LeStarge

in our experience, Marriott is the most consistent hotel chain. We travel quite a bit, and always choose Marriott if it is an option. They are usually very clean and breakfast is excellent. They tend to be a little pricier than other hotels with similar amenities, but with Marriott you know what you are getting.

9 years ago

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Susan Stewart Salt Lake City, UT

I really quite like the Marriott, I think they always have very pretty style and comfortable beds. The last one I stayed in had such a beautiful bathroom, and really nice shampoo and conditioner. It's one of the few hotels that don't make me miss home.

9 years ago

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Doyal Stewart Salt Lake City, UT

The Marriott is kind of on a higher tier of hotels, but they are on the lower end of that tier. They have a more expensive price, and some better amenities than the lower hotels, but they are not as nice as other hotels. For me, they are not really worth the price most of the time. There was one in California that was very nice, but it was really quite far out of the way. It was newer and quite nice, but hardly any place delivered food there and there wasn't much around.

9 years ago

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Shopman Herriman, UT

The customer service at an Marriott Hotel is second to none. Everyone we interact with does a great job at putting the customer and their needs as a priority. Their rooms are always clean and beautiful. When we book a Marriott, we know we are getting quality.

4 years ago

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The Bean Spiller Provo, UT

Every single Marriott I've stayed at has been consistent with each other. You don't get that city/tourist spot hotel vs countryside vibe that you get with a lot of other hotels. They breakfasts are always great, rooms comfortable, and their staff are very caring and are able to answer any questions you may have

5 years ago

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Brooklyn Jensen Provo, UT

The Marriott Hotels & Resorts are always clean and spacious. In addition, each time I visit one of the resorts, they have daily activities planned such as water aerobics, yoga, and feeding the fish (Newport Beach, CA). It is an extremely fun and great place to stay.

5 years ago

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Dave Spokane, WA

You can't go wrong with Marriott as far as having a great experience goes. The only reason I don't use Marriott more is because I'm often willing to sacrifice quality to save a few bucks. Marriott is high quality with excellent staff who want to make sure that you have a great experience. Luxurious rooms and amenities.

5 years ago

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Destini Ferguson Tallahassee, FL

I am a new Marriot member and I am happy I signed up! Great deals, great people, and beautiful spaces. Check-in is quick and easy. You also receive perks like late checkout for being a member. My room is always clean and housing keeping accommodates all of my requests.

5 years ago

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Christina Lockett Frederick, MD

I love the Marriott Hotel they had a lovely work out room where I can do a daily workout each day. I also love how crystal clear their pool was you could see the bottom of the pool in the deep end. The grab and go for breakfast was very well thought out meal it wasn't just a thrown together at the last minute.

5 years ago

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Lisa C Johnson Hyattsville, MD

I stay at alot of hotels because of travel and Marriot is probably one of my favorite places to stay. The rooms are always clean and the beds are extra comfortable. The stay may not be the cheapest in town but its definitely worth every penny.

5 years ago Edited September 14, 2021

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Jessica Chen Rockville, MD

I really enjoyed my stay here. It was located in an amazing spot central to loads of shops, restaurants, and a great big lake. I was elated by the cleanliness and prompt service. The view definitely captured my eye and increased my experience and stay at the Marriott Hotel. I’ll definitely be back for future visits.

5 years ago

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Vicki H. Poolesville, MD

We have stayed at several Marriott Hotels and have always enjoyed our stay. The receptionists have always been so helpful and patient. Also, at least at the ones we have stayed at, there was always a restaurant available for breakfast! The cost of the rooms are reasonable.

5 years ago Edited September 14, 2021

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Caloway Salt Lake City, UT

The hotel rooms are nice and clean and the staff are very helpful. If you are staying for a while, bring a swimsuit and take a nice swim or sit in the jacuzzi. The morning breakfasts are nice and there is a good variety of food whether you want sweet, healthy, or hearty.

5 years ago

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Greg Francis Saratoga Springs, UT

as a gold member, I travel with Marriott for business and pleasure, and know that I can have a consistent experience everywhere I go, from the JW in Chicago, to the Springhill Suites in St George. I appreciate that they know me as a gold member, know my preferences, and when I was there last. Bonvoy provides a great app to manage my bookings, and check my points to see how many points ai have to spend for my upcoming vacations.

5 years ago

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daphjohnson Saratoga Springs, UT

When you book with Marriott you know what you are getting yourself into. I like that there is a standard of cleanliness that can be found at different areas of the world. Marriott is always high quality and provides a good experience no matter where you are.

5 years ago

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Trinka Ashby Beaverton, OR

I have a whole lot of great things to say about Marriott Hotels & Resorts. We have for years enjoyed staying at their hotels and have always found them so nice and clean. They often have free breakfasts and always have great service! We also have a Marriott Timeshare and have thoroughly enjoyed it for many memorable years!

5 years ago

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Cindy H Gilbert, AZ

Usually i prefer Marriott Hotels when i travel but during 2020 i stayed in a hotel that was really dirty. I brought cleaners and wiped down everything. The carpets and floors had visible dirt, especially around the edges. I only give 4 stars because my experience in the past was better but during Covid times, they really drop the ball and clean a lot less. They claim to clean more carefully but in reality, they only cleaned the rooms during your stay if you stayed longer than a few days. Good thing i brought cleaning supplies with me.

5 years ago

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Amy McCarlie Orem, UT

The Marriott experience was amazing! We stayed for out honeymoon and it was such a blast! The food, the pool, the fun things that were available to us was a five star experience along with the customer service. Would highly recommend

5 years ago Edited September 14, 2021

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Abby Layton, UT

I love Marriott Hotels! I've stayed at many of them in many different places and they are always clean and well kept, the staff is very professional, and the rooms are always spacious and comfortable. They're my favorite hotels to stay at.

5 years ago

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Jennifer Ashby Lehi, UT

I trust Marriott. I always know that I am getting the best service. They have always been clean and quick to resolve any requests or issues. We have been upgraded before, too, which has been nice. We have had their credit card and earned points that way.

5 years ago

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Max Winkel Salt Lake City, UT

I have stayed at many Marriott Hotels and would say that ive enjoyed it for the most part. The rooms are almost always super clean and the employees are nice and helpful. Sometimes I get breakfast at the hotel and its pretty good too. If your going to stay in a hotel and money isnt a problem then Marriott is for you.

5 years ago

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Dayna Brown Logan, UT

Marriott is always a go-to place to stay for our family! The rooms and bathrooms are clean and tidy, and the staff members are always happy, eager, and willing to help with anything we need. I love the way they rotate what is on the menu for the complementary breakfast so that you can have some variety when you are staying for several days.

5 years ago

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Leonides Fourteen Logan, UT

I have always loved my stays at any Marriott hotel. I enjoy the variety they provide with the different levels of hotel with Courtyard and Springhill and others because they provide me with a great level of comfort for the price I pay. Always clean and comfortable.

5 years ago

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Madison Rees Logan, UT

Always has been a great experience staying at the Marriott. They are of higher value then they charge. Very well taken care of. Never have I come into a room disgusted. They keep the hotel classy, clean and fresh! Always have had a great experience!

5 years ago

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Kent Logan, UT

We had a multi-leg family road trip and used Marriott as one of the hotels during that trip. It was a good hotel and we enjoyed our time there. The room seemed like new and was very clean. The free breakfast had a lot of selection and long hours so we could all eat regardless of what time we got up.

5 years ago Edited September 14, 2021

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McKenzie Logan, UT

We had a great time as a family at Marriott. The room was nice and clean and the complimentary breakfast was hot and well prepared. The staff was helpful and professional. Our kids loved the pool too! I would definitely stay here again!

5 years ago

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Samantha Holland Denver, CO

We absolutely love staying in Marriott Hotels. We have the rewards visa and have loved it. We are able to use rewards points on rooms. We travel a lot for baseball so we stay in a Marriott 99% of the time and we are never disappointed. Their customer service is great. The rooms are always clean and they make sure we have what we need!

5 years ago

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Wendy Smullin Logan, UT

Marriott Hotels & Resorts are the best place for a family vacation. The suites are like a home away from home. Our family really enjoys the game room and pools. The atmosphere is really friendly and there is a lot to do. The variety of activities offered keeps all ages happy when we stay.

5 years ago

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Jensen Smithfield, UT

I love Marriott Hotels and Resorts because I always know that they will be beautiful, clean, have great service, and the most comfortable beds and pillows. That is why I have a Marriott rewards card because I usually only stay at Marriotts.

5 years ago

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Tiffany Vollmer Midvale, UT

We have stayed in various Marriott Hotels and Resorts and have ashtrays been super pleased with our stay. Our most recent vacation was fantastic how they handled everything with all of the new Covid protocols. Highly recommend!

5 years ago

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perscilla Tallahassee, FL

Marriott Hotels & Resorts are one of my favorite hotels to stay at when I am on vacation. From the times I have went with my family the staff were nice and the food was good as well. I dislike how the checkout time be 11am but I have learned that's how most hotels are.

5 years ago

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Stephanie Byrd Tallahassee, FL

The Marriott may seem like a typical hotel but your stay there will be more than spectacular. Yes, it is a popular chain but the services are unimaginable. The guest service and cleanliness is top tier. If you are looking for a guaranteed great and price convenient stay, I recommend the Marriott 100%

5 years ago

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Dave_ Layton, UT

I have only had one bad experience in all the stays I’ve had at multiple Marriott hotels. They have always been clean. The one bad experience happened in Anchorage when I was woken at 4:30 am by someone trying to open my door but I had the latch in place that heat them from getting in.

6 years ago

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Irinna Danielson Riverton, UT

I recently went on vacation and stayed at a Marriott Hotel in the Clearwater, Florida area. It was during COVID-19 and I was pleasantly surprised by the precautions that were in place to ensure we had a safe stay. We were also glad to have some of the comforts of home with a warm breakfast that was prepared and served in a safe way. We almost forgot about the coronavirus craziness because our stay almost felt like normal. We always know we can trust a Marriott hotel and it's why we try to book one whether we're going far or staying close to home for a staycation.

6 years ago

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Tiauna Anderson Salt Lake City, UT

We always have a great experience when we stay at Marriott Hotel and Resort. Most recently, the front desk went and purchased a box fan for us when we were having a hard time getting our baby to sleep without white noise. They go above and beyond! I highly recommend!

6 years ago Edited September 14, 2021

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Austin Stelmach Boulder, CO

I stayed at the Marriott in Key West and loved every second of it! The hotel was pristine, colorful, and full of vibrant plants! Additionally, the food was great and the staff was super friendly. I can't speak for other locations, but if anyone is planning a trip to Key West I highly recommend staying here.

6 years ago

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Stephanie Love Herriman, UT

We have stayed in several Marriott hotels and have always been very happy and pleased with what they offer. We can usually find really good deals and they usually offer free breakfast and parking, which is something I’m always looking for. The rooms are clean and the staff is very professional.

6 years ago

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Michelle Rios Ogden, UT

Whenever we are able to choose, Marriott is our Hotel of choice. We love the suites offered by the Resident's Inn that allows for separation of parents and kids. We feel that the housekeeping staff does a great job, the front desk personnel are friendly and helpful.

6 years ago

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Virginia Rosenthal Pleasant Grove, UT

I am part of the Marriott Bonvoy and stay at Marriotts frequently. I'm a fan of the Residence Inn because they are convenient for families to stay at. It's worth the extra cost to stay at a Marriott when we travel with family.

6 years ago

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Mariana Linares Charlotte, NC

I am a Marriott/Bonvoy Elite member and will always trust this brand. Even when there are complications with reservations or issues, customer service is extremely accommodating and will help resolve the problem immediately. The rooms are always gorgeous and amenities extremely nice.

6 years ago

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GrandpaRod Lehi, UT

Best hotel chain in America. I love the variety of rooms and the discount for seniors makes a lot of sense and saves money. I like the locations and the variety of hotels they offer. I can experience the Ritz and the room next door feeling if I want it. Thanks

6 years ago

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Zac Cannon Long Beach, MS

I stayed in a Marriott while visiting Orlando, FL once, for a conference. The hotel was large and had a lot of great restaurants and the conference room was impeccable and not too small. If given a chance, I'd stay in another one with no questions asked!

6 years ago