La Quinta Inn & Suites advertises its promise to provide free high quality amenities for all guests in general but business travelers in particular to "relax, recharge and enjoy". These free amenities include:

free Bright Side Breakfast®
free high-speed Internet
exclusive Bright Morning Bed® with a pillowtop mattress.

The hotel's business centers have flat-panel HDTVs and spacious, bright in-room work areas with ergonomic "task" chairs. Swimming pools are said to be available at most locations. There is also an on-site gym or complimentary passes to a local gym. Most La Quinta Inns are conveniently located near restaurants and shopping malls. Room types and setting vary by hotel. Company-owned hotels are standardized. Franchised hotels vary more. Each guest room has a:

television
iron
hair dryer
coffee maker

Positive feedback from guests typically revolves around the free breakfast options and the pillowtop beds:

Breakfast offers both cold and hot options. The first morning fresh fruit salad was provided but only bananas and apples were on the buffet the other two mornings.
Hot options varied from day to day with make your own waffles, instant oatmeal, toast, scrambled eggs and breakfast potatoes remaining a constant. Cold options included yogurt, cereal, hard-boiled eggs, breakfast pastries.
Breakfast buffet staff were very attentive and refilled things constantly. Hot sauce is provided.
The Beauty Rest pillow top mattress is so comfy...sheets are soft, and the pillows are great. One guest commented on it at checkout and the staff gave her a card with the information about the mattress, and purchased one for her home.

thumb_down
The Bad

Authenticity
Consistency
Complaints

La Quinta may have some authenticity issues regarding its Spanish/South Western themed décor that makes it unique. Unfortunately, the southern roots of the architecture have been watered down by its franchising of older hotel chains like the former Budgetel Inn. Speaking of the franchised hotels, they lack consistency in amenities, so guests can have totally opposite experiences at two different hotels in the same area. The company-owned hotels have standardized accommodations, but which ones do and don't will be something guests have to find out after they get to the hotel and check in (i.e. when it's too late). Standard complaints:

usually no on-site dining on the premises (outside of the free breakfast)
Towels provided on the first day of stay were good, but the next two days the towels provided had definitely seen a lot of wear, were both rough and greyish rather than white.
The toiletries were okay but guests recommend bringing your own if you like a bit of luxury.
No ketchup provided with breakfast. Have to bring your own.
Rooms facing the street are loud throughout the night and early morning.

gavel
The Bottom Line

If you're going for the Spanish theme, you may be disappointed. The building may also lack updating on the outside. Once inside, guests are typically impressed with the accommodations. Amenities vary from one hotel to the next depending on if it is a company-owned hotel or if it a franchise. Franchises function a bit more independently and may not be up to the La Quinta brand standards. Prices are reasonable-especially when getting hotel discounts through a third party or membership benefits, but people generally wouldn't say it is worth paying regular price. Major highlights include the full service hot and cold breakfast and the trademarked pillow top mattresses and pillows in the guest rooms. Guests also will appreciate the hotel being pet-friendly and having free internet access. Non-smokers will love the 100% smoke-free premises but smokers will not share the same sentiment.

Was this content helpful?
thumb_up Yes thumb_down No

border_color Write a Review

User Reviews

Star Rating
info

3.4

star star star star_half star_border

236 Reviews

Review Breakdown

5 grade

31%

4 grade

29%

3 grade

11%

2 grade

8%

1 grade

21%

Sentiment Criteria

Value

star star star star_half star_border

Quality

star star star star_half star_border

Service

star star star star_half star_border

Trustworthiness

star star star star_half star_border

cancel

info

star star star star star_border

Stephanie s Detroit, MI

The young lady named sierra was awesome we had an issue with our reservation and we couldn't contact the company to try to deal with it so we were stuck it was late at night but we were in good hands she was very helpful and professional and she helped us navigate through our major problem and helped us get it all figured out she was amazing and we were thankful for her!!she deserves recognition we felt because without her that night we would have been just plain out of luck and stuck sleeping in our vehicle so thank you again to Sierra that works the front desk at la quinta in south gate Mi !!

4 years ago

star star star star star_border

McKinzie Figueroa Provo, UT

La Quinta is one of the cheaper hotels that you will find, but for the price you pay you it is amazing. We often like to travel with our dog and have never been charged a fee for having her with us. I love that even though they are a very pet friendly hotel you cannot tell that a pet has stayed there before. Even my dog does not go around sniffing like she normally would when there is a room that has had another dog in it. That tells me that they clean their rooms really well.

7 years ago

check_circle
Review Source

star star star star star_border

Debora Paez Columbia, MO

La Quinta Inn is a great example of "you get what you pay for". The linen on the beds are usually clean and there is hot running water, things one might find essential for choosing where to spend a very short stay. Additionally the complimentary hot breakfast is nice including a waffle machine and sometimes even eggs depending on location. However, during COVID this was not the case. To my disappointment, the hotel packed breakfast bags for guests with a water bottle, a granola bar, and a piece of fruit wrapped in clear plastic like an apple. I appreciated the measures to avoid spreading of the virus but I was disappointed at how little they tried in regard to the food.

4 years ago

star star star star star_border

Larson Riverton, UT

When we go on a trip with our families, we want to stay in a very comfortable place. At La Quinta, the beds were very comfortable, the swimming pool was warm, and the breakfast was delicious. We’ve enjoyed the times that we’ve spent at La Quinta.

6 years ago

star star star star star_border

Christopher

La Quinta Portland Oregon Airport is a basic inexpensive hotel. Convenient to airport with shuttles and park/fly plan. Indoor pool, hot tub, fitness facility. Delicious complete breakfast svc. Dog friendly. Nice range of local dining establishments.

7 years ago

star star star star star_border

Patrick Orem, UT

I stayed in the Rexburg hotel at La Quinta. We arrived kind of late to the hotel and it took awhile to find someone to help us. But they gave us a non-smoking room which was nice. The hotel was a bit old but it was one of the best hotels in Rexburg.

8 years ago

star star star star star_border

Tom Pleasant Grove, UT

They have a great rewards program. Every time I stay here they treat me well and even though they are not the plush rooms of other hotel chains, they are of good quality and make me feel at home.

8 years ago

check_circle
Review Source

star star star star star_border

Alicia Mesa, AZ

I have only stayed at a La Quinta Inn a few times, but I don't have any big complaints! Their rooms were clean and the breakfast was good, especially for children. We stayed with multiple children and they all enjoyed the food. We enjoyed the location being near to a few different restaurants.

4 years ago

check_circle
Review Source

star star star star star_border

AF ,

The La Quinta hotel we stayed at was a little bit dated, but the local staff kept it very clean. We booked this hotel a long time ago .... after the pandemic started spreading the rate of the room went down. They matched our price to the lower one.

6 years ago

check_circle
Review Source

star star star star star_border

Nicole Jones Sandy, UT

I am pleased with my most recent stay at La Quinta Inn. The staff was friendly, the rooms were a generous size and the food was great! The only thing that would've made it better was an indoor pool option like some of their other locations. Would stay again though!

6 years ago

check_circle
Review Source

star star star star star_border

mccandless24 Kaysville, UT

The last La Quinta we stayed in was semi-new so the rooms and hotel were up to date and nice. The quality and cleanliness of the rooms is really important to my family and myself and our hotel room was great. It is a great option when you need somewhere for just a night or two.

6 years ago

check_circle
Review Source

star star star star star_border

Mickey Mangum Long Beach, MS

We try to stay at LaQuintas anywhere where we go (a Wyndham brand). We really like the fact that they are pet friendly. The ones we have used have been really clean and very comparable to any hotel we've stayed in from any other brand. Food is great, rooms are clean, service is great.

6 years ago

star star star star star_border

Nana Asiata Herriman, UT

When I was with friends we stayed the night at the la Quinta Inn and the beds were not that comfortable. The Service was great, and the pool was awesome.

8 years ago

star star star star star_border

Darci Vasquez Spokane, WA

I have stayed at La Quinta Inn many times and have had great experiences! I like how they give free breakfast in the morning and keep it clean and have good customer service. And it is more affordable than other hotels.

5 years ago

check_circle
Review Source

star star star star star_border

Amber Thompson Show Low, AZ

I have no complaints about this hotel. It has always been clean and a nice stay. I believe this was the place that provides movie theater popcorn and a store to buy ice-cream and snacks! Genius!

5 years ago

check_circle
Review Source

star star star star star_border

alyssa brown Los Angeles, CA

The rooms were nicely cleaned, and had everything we needed. The pool was definitely our favorite activity. Shower floor wasn't very clean, but otherwise, a comfortable stay.

6 years ago

check_circle
Review Source

star star star star star_border

Ellie Cheyenne, WY

While the la Quinta is one of the most affordable options available, in several instances the rooms have been neglected in their cleaning. The employees are always eager to help and serve though.

6 years ago

check_circle
Review Source

star star star star star_border

Matthew Cota Albuquerque, NM

I have had very great experience when I stayed at the artesia New Mexico La Quinta very clean rooms , great service, friendly staff, reasonable priced rooms , when I need to stay there again I will definitely do so

6 years ago

check_circle
Review Source

star star star star star_border

Virginia Rosenthal Pleasant Grove, UT

I stay at La Quinta's frequently for my kids sports tournaments. The points for free nights build up fast. My kids love the free breakfast options which are pretty consistent across different locations.

6 years ago

star star star star star_border

Connor Farmington, UT

La Quinta is a very affordable and great option for a quick night or weekend stay. They are upping their game with their new locations and renovations making a stay at La Quinta extremely enjoyable.

6 years ago

star star star star star_border

Fernando Delgado Tempe, AZ

We Stayed in La Quinta Inn when we visted Sedona Az the price was really good compare to other places around the area especially in Arizona during thanksgiving weekeed. However hotel needs a little improvement on the looks.

7 years ago

star star star star star_border

Anoushka Ahuja Berlin, CT

These are 2 star hotel Chain and the newer properties are really nice and well decorated I love that they allow pets for free!

4 years ago

star star star star star_border

Darbles32 Managua, MN

I’ve only been here once but it was as nice as other hotels that I have stayed at. A perk was that it had a jacuzzi which I loved

6 years ago

check_circle
Review Source

star star star star star_border

Leonard Thompson Show Low, AZ

La Quinta is a good place to stay, I can’t really complain about it other than it’s not my favorite place to stay. If we’re on a budget we always choose La Quinta.

5 years ago

check_circle
Review Source

star star star star star_border

Kevin Liu Sandy, UT

I have stayed in some new ones and some very old ones so I think they are updating the facilities currently. The new ones are nice but the old ones seem very old

6 years ago

check_circle
Review Source

star star star star star_border

Myken Salt Lake City, UT

We stayed at a La Quinta Inn this past summer and although the hotel wasn't the newest or nicest - it was clean, well kept and the employees were courteous and helpful.

6 years ago

check_circle
Review Source

star star star star star_border

Ashley Roberts Norcross, GA

La Quintas are always in very convient spots right off the interstate but they are not always the cleanest or nicest. On the other hand they are very affordable

6 years ago

star star star star star_border

Doug Foerch Libertyville, IL

This is one of the best places to stay on a budget. Even though the cost is low, you get a fairly good quality.

5 years ago

star star star star star_border

CoasterRider Show Low, AZ

La Quinta Inn is one of my top go-to's for hotel stays. Clean and friendly staff is my top criteria.

5 years ago

star star star star star_border

Aegally

The service is good, rooms are clean. The wi fi is too weak, which is the worst thing I didn't like.

7 years ago

check_circle
Review Source

star star star star star_border

jingqi lei Rockville, MD

this is a hotel for middle class customer. The hotel is not fancy but very homey. the front desk is friendly, and the room is clean.

5 years ago

star star star star star_border

Liza Wilson ,

La Quinta is a great place to stay if you’re traveling on a budget. It’s affordable but always clean and they have great service :)

5 years ago

star star star star star_border

Hailey Burt Eagle Mountain, UT

La Quinta has always been a pretty good hotel. I’ve stayed there multiple times and it’s always clean and a good price.

5 years ago

star star star star star_border

Jen Burt Herriman, UT

I have always been pleased with the rooms we rent from LaQuinta. They provide comfortable accommodations with good breakfast.

5 years ago

star star star star star_border

CoachTrista Englewood, CO

I love LQ. They always have nice clean rooms that are updated and most budgets can afford!! They are my go to for plain and simple travel.

5 years ago

check_circle
Review Source

star star star star star_border

Jolene Pleasant Grove, UT

When I travel, I often stay at La Quinta. Rooms are clean and the service is good. The price is great for the rooms that I need.

6 years ago

check_circle
Review Source

star star star star star_border

Austin Stelmach Boulder, CO

It was not the fanciest hotel, but was exactly what we needed after our flight was cancelled. It was affordable and spacious!

6 years ago

check_circle
Review Source

star star star star star_border

Erika Douglas Cedar Fort, UT

Where are these hotel rooms are similar to others. We enjoy the the breakfast at La Quinta More than at other chain hotels.

6 years ago

check_circle
Review Source

star star star star star_border

L. Fowler Pleasant Grove, UT

Our stay at La Quinta was adequate. We had a comfortable bed to sleep in. Nothing flashy, but just what we needed for our stay.

8 years ago

star star star star star_border

Yolanda Briganti Riverton, UT

La Quinta Inn in St. George Utah was ok. The pool was closed but the location was great.

6 years ago

star star star star star_border

Kit

Pleasant and Welcoming to us and our puppy. And the breakfast assortment was good.

7 years ago

star star star star star_border

Amelia Gibson South Jordan, UT

La quinta is a great hotel! They are super affordable and still give you a great expiriance.

8 years ago

check_circle
Review Source

star star star star star_border

Sarah Marfo Tallahassee, FL

Best hotel ever. They were very accommodating, and have breakfast in the mornings. Great to grab and go and relax.

5 years ago

check_circle
Review Source

star star star star star_border

Christi Gilbert Gettysburg, PA

I have had a great stay at La Quinta in three different states. They have all been clean snd good service.

5 years ago

star star star star star_border

Nicole Johnson Portland, OR

I thought our La Quinta stay was very pleasant. The room was bigger than expected and the breakfast was so good.

5 years ago

check_circle
Review Source

star star star star star_border

SKleven Salt Lake City, UT

The reception staff was helpful and friendly. The room was neat and clean. The pricing was a good value.

5 years ago

check_circle
Review Source

star star star star star_border

Keld Sperry Lehi, UT

Budget friendly hotel that has pretty good quality. It has been a good experiences each time I have stayed in one.

6 years ago

check_circle
Review Source

star star star star star_border

Dayna Riverton, UT

La Quinta is an OK choice if there’s not a nicer hotel chain option. Their service has always been good.

6 years ago

check_circle
Review Source

star star star star star_border

kaylee Tremonton, UT

La Quinta hotels are pretty nice. They have really good breakfast, with lots of options. Their prices are fair as well.

6 years ago

check_circle
Review Source

star star star star star_border

Randi Nelson Managua, MN

La Quinta seems to have locations all the around the US, making it easy to find a reliable hotel while traveling.

6 years ago

1 2 Go to next page