Name: OneGuard
Rating: 4.6

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Verified Customer

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Ellen Normoyle

Very quick and so far have covered everything. I have recommended them to a few friends already.

6 years ago

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Verified Customer

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Jerold Secondine

They stand behind their warranty. They have even covered things that aren't in the contract.

6 years ago

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Beth

Quick and easy to schedule appointment and professional, efficient contractors completing the job.

6 years ago

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Renee Barbe

The end quality of work was great. Just took a while to get in touch with someone who could approve repairs.

6 years ago

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Lois Malone

They are a good company but you need a good rep to help when needed mine is Melanie B.

6 years ago

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clinton carnell sr

First attempt at dealing with them was a maddening experience because of the agent. Second attempt was a good experience because of the agent.

6 years ago

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Verified Customer

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Carol Frasier

First time was horibble, But the second time was excellent and Warz Mechanial was great

6 years ago

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Philip kuhn

Mostly the service provided has been good but recently not so good. I still have a repair incomplete as of 9/15/20 which has been ongoing for 2

6 years ago

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Verified Customer

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Anonymous

Service was performed quickly and work was complete within a couple of days of notification.

6 years ago

Reply from OneGuard

Dear Anonymous, Thank you so much for the 5 star review and amazing testimony regarding your service experiences with OneGuard Home Warranties! We continuously strive to provide top of the line service performed by friendly professionals and we are absolutely thrilled that this has been your experience. On behalf of the entire team, welcome to OneGuard! We truly value your business and look forward to serving for years to come. OneGuard Home Warranties

Nov. 14th, 2020

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Verified Customer

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Lindsay Klotz

Quick response, professional, understanding and kind, efficient with scheduling.

6 years ago

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Verified Customer

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Sandra Hawks Las Vegas, NV

They use competent service people. They are 3 for 3 in providing good prompt service.

6 years ago

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SC Gray Phoenix, AZ

Good overall coverage, great customer service, prompt appointments, competent contractors

6 years ago

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Verified Customer

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Hubert Rego Hightstown, NJ

The problem was resolved with in a few hours the same day. Quick job done very efficiently

6 years ago

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Verified Customer

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Vanja Gaither Arlington, TX

Fast response to resolving issue. Great follow up. Qualified service providers. Excellent value.

6 years ago

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Verified Customer

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Wayne Paradise Valley, AZ

I wish they covered a/c replacements instead of piece meal. It's very inconvenient if you have issues in the summer.

6 years ago

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Nitin Katy, TX

OneGuard has always been great in the past except on the recent issue with heating. However, once Erin P stepped in, she resolved the issue in no time. She was excellent in her interaction and highly efficient too!!

4 years ago

Reply from OneGuard

Dear Nitin, Thank you so much for the 4 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Erin! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you and provide the peace of mind you deserve. Please know we have shared your comments with Erin and she truly appreciated the opportunity to go the extra mile on your behalf and was humbled by your commendation. On behalf of the entire OneGuard team, thank you again! We truly value your loyal business of 8 years and look forward to serving you in the future. OneGuard Home Warranties

Apr. 11th, 2022

star star star star star

Rich Conroy Stoughton, MA

I needed assistance to renew my policy with One Guard. I ended up calling and was helped by Cynthia who was extremely helpful and on her own is a 5 star employee.

4 years ago

Reply from OneGuard

Dear Mr. Conroy, Thank you so much for the 5 stars and providing such amazing testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! Providing a level of service that exceeds your expectations is our utmost priority, and it is always our distinct pleasure to assist with all your home warranty and home services needs. We agree! Cynthia is extremely helpful, and your kind word and positive feedback really made her day. On behalf of the entire team, thank you again! We truly value your loyal business of 13 years and look forward to serving you in the future. OneGuard Home Warranties

Mar. 25th, 2022

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A B Glendale, CA

I own a few rental houses and they are each covered by OneGuard. Today I renewed one of these policies over the telephone with Cynthia F. She provided me with excellent service.

4 years ago

Reply from OneGuard

Dear A B, Thank you so much for the 4 star review regarding your excellent customer service experiences with OneGuard Home Warranties and Cynthia! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your feedback and the value you find in OneGuard is everything we strive for as your home warranty provider. Answering your questions and ensuring a seamless contract renewal was extremely important to Cynthia, and she appreciated the opportunity to offer her personal assistance. Thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 10th, 2022

star star star star star

John Stanton Surprise, AZ

We really like what OneGuard has done for us and Sara M was very helpful in renewing our plan for the next year and telling us about our options Thank you, John S

4 years ago

Reply from OneGuard

Dear Mr. Stanton, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with OneGuard Home Warranties and Sara! We are so happy that you found ease renewing your warranty plan and are pleased with the opportunity to assist with all your home warranty and home services needs. Please know Sara loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 23rd, 2022

star star star star star

Leticia C De Jesus Henderson, NV

It’s cheaper to any home warranty and you have great reviews! Your staff Paul C help me understand more! I’m giving him AA plus for a job well done!

4 years ago

Reply from OneGuard

Dear Ms. Jesus, Thank you so much for the 5 stars and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Paul! Providing a level of service that exceeds your expectations is our utmost priority, and it is always our pleasure to assist with all your home warranty and home services needs. Paul also appreciates the positive feedback and enjoyed providing you with his personal assistance. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 23rd, 2022

star star star star star

Ron Serafin Phoenix, AZ

Cindy S completed my request and setup the appointment for same in a very professional and efficient manner. She was very knowledgeable and very easy to understand.

4 years ago

Reply from OneGuard

Dear Mr. Serafin, Thank you so much for the 5 star review regarding your outstanding customer service experiences with OneGuard Home Warranties and Cindy S! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you and provide the peace of mind you deserve. We agree! Cindy goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 28th, 2022

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Gary Hicks Goodyear, AZ

What I like best is the immediate response and being able to speak with a live person without having to go through many layers trying to a representative.

4 years ago

Reply from OneGuard

Dear Mr. Hicks, Thank you so much for the 5 star review and providing such positive feedback regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are extremely happy to know how well the warranty process works for you. On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 21st, 2022

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Alison Stevens Tomball, TX

Horrible customer service. Received a call from Nathaniel before he left for the day & he tried to bully me to believe that OneGuard would not cover a covered A/C repair. Not only that, but he lied on the phone trying to speak for the mechanic stating it was a "pre-existing condition" when he did not have ANY FACT to support that. I immediately called the mechanic who refuted what Nathaniel said. I then called back OneGuard & spoke w/Lori who refused to give me contact info for any decision-maker nor would she provide me with anyone's work email stating, "that is the same as giving a personal cell out" (which it clearly is not). OneGuard does not own up to it's side of the agreement & instead chooses dishonesty over being truthful & reputable...I was shocked at how I was treated.

4 years ago

Reply from OneGuard

Dear Ms. Stevens, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction remains at the forefront of our priorities, and we sincerely apologize for the outcome of your service request. OneGuard has analyzed the contractor’s diagnosis and has confirmed the breakdown you were experiencing was not covered in accordance with the warranty plan. Thank you again for your consideration and allowing OneGuard to provide this information. OneGuard Home Warranties

Jan. 8th, 2022

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Kristina Davison Mesa, AZ

Kenneth C was fantastic - he helped me get my plan down to what it needed to be and was super patient and helpful; very pleasant as well. Thank you Kenneth!!!!

4 years ago

Reply from OneGuard

Dear Ms. Davison, Thank you so much for the 5 stars and providing such wonderful remarks regarding your customer service experiences with OneGuard Home Warranties and Kenneth! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. We agree! Kenneth is very helpful, and your positive feedback and kinds words really made his day. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 4th, 2022

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Nada Rivoli Las Vegas, NV

I just opened an acct so it’s to early to give a full review, but I will say that Keanna was extremely nice snd informative, I will see how it goes and I will give another comprehensive review in the future! Thank you Keanna!

4 years ago

Reply from OneGuard

Dear Ms. Rivoli, Thank you for taking the time to write a review regarding your customer service experiences with OneGuard Home Warranties and Keanna! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist you with all your home warranty and home services needs. Please know Keanna loved the positive feedback, and enjoyed providing you with her personal assistance. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 24th, 2021

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Marguerite Galindo Sun City, AZ

We used One Guard twice this year and was very happy with the people that were sent out. Also, to renew our warranty, the rep that I spoke to was to helpful.

4 years ago

Reply from OneGuard

Dear Ms. Galindo, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Nov. 2nd, 2021

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Lawrence Burton Argyle, TX

Contacted One Guard representative, Scott P, this morning regarding policy questions and received quick and accurate responses. Pleased with service.

5 years ago

Reply from OneGuard

Dear Mr. Burton, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties and Scott! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. We have also shared your rave review with Scott, and he is extremely grateful for the positive recognition and loved having the opportunity to personally assist you. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Oct. 8th, 2021

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Marcus Dawson Spring, TX

Cynthia F was phenomenal - she took the time to detail the differences in our current coverage and our desired additions - a true service professional!

5 years ago

Reply from OneGuard

Dear Mr. Dawson, Thank you so much for the 5 star review regarding your excellent customer service experiences with OneGuard Home Warranties and Cynthia! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Cynthia is phenomenal, and your positive feedback and kind words really made her day. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 14th, 2021

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Sachin G Cedar Park, TX

I like the ease to submit new requests and response time. Cynthia F helped me in renewing my contract. She was very helpful, got me the best deal possible.

5 years ago

Reply from OneGuard

Dear Sachin G., Thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experiences with OneGuard Home Warranties and Cynthia! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. Cynthia goes out of her way to provide excellent customer service, and your kind words truly made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Sep. 3rd, 2021

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Danielle Petty Glendale, AZ

DON'T WASTE YOUR MONEY! This company will do ANYTHING they can to avoid having to cover anything. The purchase of our home came with a two year contract with OneGuard... And quite honestly we would have been better off with out them. Our refrigerator stopped worked... We called OneGuard, paid the service fee, and were then asked for our home inspection as a push back for fixing our system... It took THREE MONTHS to get a new refrigerator and having to call in several times. Next our air conditioner started having issues... We called them out, the technician 'fixed it' ... and 5 days later it stopped working again. I called them back out and they claimed this was a new issue, and therefore needed to pay another service fee.... Here we are, 2 weeks later, and the system has stopped working entirely... I get told that they will be charging another service fee now to come look at it and it may be days before they even get here... Oh and don't bother paying extra for help to cover your pool... WHAT A JOKE! We have a pool guy who comes every month, and my husband maintains it in between.... We had some monsoons, shortly after the pool started leaking DE into the pool... We paid the service fee, they sent out some terribly rude technicians, and then claimed they will not cover anything on the pool due to "improper maintenance care". They never did an inspection on the system when I bought the home, but again will do anything they can to fight having to actually fix anything. I've now spend countless hours on hold with OneGuard and still have no AC and a broken pool. This month alone they charged me close to $500 in service fees and informed us today that they will not be covering anything. They claim the AC is 'too hard to access' and that the pool was 'not maintained properly'... Even though we have a pool guy who comes bi-weekly. Again if you're looking for a home warranty - BE WARNED.

5 years ago

Reply from OneGuard

Dear Ms. Petty, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your service history firsthand. Our top priority is customer satisfaction, and servicing our valued homeowners as quickly as possible, and we sincerely regret the frustration. OneGuard confirmed that access is required to complete repairs to the air conditioning system; however, access is not covered by the warranty. We have also confirmed that the malfunction to the pool filter was not the result of normal wear and tear conditions, and coverage was not extended in accordance with the service plan. Lastly, we have verified that the request for the refrigerator was finalized. Thank you again for your consideration and allowing OneGuard to provide this additional explanation. OneGuard Home Warranties

Aug. 19th, 2021

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Mohd Sharik Houston, TX

Would give them Zero starts if i could. Needed them on 2 separate occaisions over the period of 3 years when my A/C broke. denied repair both times, once dispite having the additional coverage for "Undetectable issues" and submitting invoices showing maintance and repair works within past 2.5 months. Apperantly they only repair/honor the claims if the cost is low, anything major happens and you start hearing about their so called rules that are never mentioned during sign-up or any of the terms & conditions. Feels like I got scammed big time, cancelled the policy and will not go to them again!

5 years ago

Reply from OneGuard

Dear Mr. Sharik, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand, and also being receptive to our call. Our top priority is customer satisfaction, and we truly regret the frustration. OneGuard covers breakdowns that become inoperative from normal wear-and-tear after the effective date of this contract, and coverage was not extended in accordance with the service contract. Thank you again for your consideration and allowing OneGuard to provide this additional explanation. OneGuard Home Warranties

Aug. 6th, 2021

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Leticia CA

I am a first time purchaser and spoke with Sarah whom I can say was very polite , professional and informative . I am very pleased with her presentation of this company.

5 years ago

Reply from OneGuard

Dear Leticia, Thank you so much for the 5 star review regarding your customer service experience with OneGuard Home Warranties and Sarah! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Sarah is very professional, and your positive feedback and kind words really made her day. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Aug. 9th, 2021

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Kathy Carter Phoenix, AZ

We are very happy with our service with OneGuard. Sarah M was so helpful with knowing all the answers to my questions and was patient and kind in her tone and demeanor.

5 years ago

Reply from OneGuard

Dear Ms. Carter, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your excellent customer service experiences with OneGuard Home Warranties and Sarah! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know your review made Sarah's day, and she appreciated the opportunity to help and the positive recognition. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 21st, 2021

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April Teddlie San Antonio, TX

Keanna was incredibly responsive to my calls and emails and had immediate answers to all my questions. Very knowledgable and super friendly. - Thank you :)

5 years ago

Reply from OneGuard

Dear Ms. Teddlie, Thank you so much for the 5 star review regarding your customer service experience with OneGuard Home Warranties and Keanna! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Keanna is very knowledgeable, and your positive feedback and kind words really made her day. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 21st, 2021

star star star star star

Danielle Jo Bernal San Francisco, CA

Alexander Jacobs did a great job at reviewing the plan I chose, processing the payment, and having me off the phone in about 5 minutes! Great customer service, thank you!

5 years ago

Reply from OneGuard

Dear Ms. Bernal, Thank you so much for the 5 star review and providing thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Alex! Your satisfaction is our utmost priority, and we are so happy you found such ease creating your service plan. We agree! Alexander is great and he enjoyed speaking with you, and loves the positive recognition. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 9th, 2021

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Vikki James Scottsdale, AZ

Called to renew my policy and spoke with Paul C! He was so kind and patient with my questions! Thank you to Paul and One Guard for taking such good care of your customers!

5 years ago

Reply from OneGuard

Dear Ms. James, Thank you so much for the 5 star review regarding your positive customer service experiences with OneGuard Home Warranties and Paul! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Paul goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 6th, 2021

star star star star star

Helmet Northville, MI

I been with One Guard for 17 years great company. Kenneth C renewed our policy for 2021. Great person and very knowledgeable and enjoyable to talk with.

5 years ago

Reply from OneGuard

Dear Helmet, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties and Kenneth! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Kenneth is very knowledgeable, and your positive feedback and kind words really made his day. Thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 4th, 2021

star star star star star

Carol Gangwish Sun City, AZ

One guard was very responsive to my call and had a serviceman call within one hour. Service was great and problem solved quickly. Really glad we have one guard!

5 years ago

Reply from OneGuard

Dear Ms. Gangwish, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive to do, and we are happy to hear that this has been your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

May. 4th, 2021

star star star star star

Bob Villa Scottsdale, AZ

Ana M. was extremely efficient is providing all I needed for my requested service. Polite, patient and professional. That is much appreciated. Thank you

5 years ago Edited November 19, 2021

Reply from OneGuard

Dear Mr. Villa, Thank you so much for the 5 star review and providing such kind remarks regarding your customer service experiences with OneGuard Home Warranties and Ana! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. We agree! Ana goes above and beyond, and truly embodies the caliber of service OneGuard strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 7th, 2022

star star star star star

Robert Long Scottsdale, AZ

Fred F. was professional and polite. Pleasure speaking with him. I am a real estate broker and I always specify OneGuard on our purchase contracts. Robert Long

5 years ago

Reply from OneGuard

Dear Mr. Long, On behalf of the entire team, thank you so much for 5 star review and providing such positive remarks regarding your excellent customer service experiences with OneGuard Home Warranties and Fred! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in OneGuard is everything we strive for as your home warranty provider. We agree! Fred is very professional, and your positive feedback and kind words really made his day. Thank you again for choosing OneGuard! We truly value your business and recommendations and look forward to serving you in the future. OneGuard Home Warranties

Apr. 16th, 2021

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Maria Phoenix, AZ

I have been with One Guard for years and have been upset that less things are being covered yet the service fee still has to be paid when things are not covered. I was actually going to cancel the home warrenty contract but after speaking with Alicia P I decided to keep it. She is very professional and easy to deal with.

5 years ago Edited September 14, 2021

Reply from OneGuard

Dear Maria, On behalf of the entire team, thank you so much for 5 star review and positive remarks regarding your excellent customer service experience with OneGuard Home Warranties and Cynthia! Our top priority is customer satisfaction, and your testimony is exactly what we strive for as your home warranty provider. We agree! Cynthia is very professional and polite, and your kind words really made her day. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 8th, 2021

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Sherri Scottsdale, AZ

Fantastic! Alicia A. was extremely helpful and efficient. Purchased a warranty for a client and she helped with the renewal of our home warranty and able to save us money.

5 years ago

Reply from OneGuard

Dear Sherri, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Alicia! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services OneGuard has to offer. We agree! Alicia is very helpful, and your positive feedback and kind words really made her day. On behalf of the entire team, thank you for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 25th, 2021

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Julie Burton Roanoke, TX

One Guard has responded very well to my home maintenance and repair problems. I am very satisfied and continue to count on One Guard to help me keep my home in good shape.

5 years ago

Reply from OneGuard

Dear Ms. Burton, On behalf of the entire team, thank you so much for the 5 star review and thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. Thank you again for the opportunity! We truly appreciate your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 22nd, 2021

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Cody Oshman Coppell, TX

I recently needed to change my pool policy to a saltwater one and Fred F. helped me out with ease. Thanks for making the process efficient and simple!

5 years ago

Reply from OneGuard

Dear Mr. Oshman, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties and Fred! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Please know Fred loved the positive feedback, and he enjoyed providing you with his personal assistance. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 16th, 2021

star star star star star

TJ Follis Montgomery, TX

Prompt service, very responsive & excellent customer service from Paul C . Highly recommend using them, especially after having other home warranties!

5 years ago

Reply from OneGuard

Dear Mr. Follis, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties and Paul! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback. We agree! Paul goes out of his way to provide excellent customer service, and your kind words really made his day. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Mar. 10th, 2021

star star star star star

Ashley Jimerson Fort Worth, TX

I SPOKE WITH MR. FRED F., VERY NICE AND FRIENDLY REPRESENTATIVE. HE MADE THE PROCESS SMOOTH AND EASY!! I WOULD DEFINITELY REFER HIM TO FAMILY AND FRIENDS!!

5 years ago

Reply from OneGuard

Dear Ms. Jimerson, Thank you so much for your 5 star review and providing such thoughtful testimony regarding your sales experience with OneGuard Home Warranties and Fred! Our top priority is your satisfaction and to provide the most comprehensive coverage in the industry, and we love the positive feedback. Please know Fred enjoyed speaking with you and offering his personal assistance and appreciates your kind words. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 25th, 2021

star star star star star

Philip Cea Jr Glendale, AZ

Anytime I need service One guard comes through with NO issues. I recently renewed and Paul C was excellent to work with. Highly recommend One guard.

5 years ago Edited January 25, 2022

Reply from OneGuard

Dear Mr. Cea, Thank you so much for the 5 star rating and providing such amazing feedback regarding your service experiences with OneGuard Home Warranties and Fred! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Fred is extremely helpful and professional, and truly embodies the caliber of service OneGuard strives to provide. On behalf of the entire team, thank you for choosing OneGuard! We appreciate your continued loyalty and look forward to serving you in the future. OneGuard Home Warranties

Feb. 25th, 2021

star star star star star

Lisa Cypress, TX

Fred F was very helpful answering all questions and setting up the best plan for my needs. My first year each time I had an issue all are handled promptly .

5 years ago

Reply from OneGuard

Dear Lisa, On behalf of the entire team, thank you so much for the 5 star review and testimony regarding your outstanding service experience with OneGuard Home Warranties and Fred! Your questions regarding coverage were extremely important to Fred and he appreciated the opportunity to offer his personal assistance to you. Thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 5th, 2021

star star star star star

Jordan Gulinson Gilbert, AZ

Fred F was very patient and helpful as I worked with him on clarifying various issues re. our contract with you. Very clear, patient and precise. Jordan Gulinson

5 years ago

Reply from OneGuard

Dear Mr. Gulinson, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties and Fred! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know Fred enjoyed speaking with you and your kind review really made his day. On behalf of the entire team, thank you again for choosing OneGuard! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 3rd, 2021

star star star star star

Leeahlstrom Sherwood Park, AB

I was extremely impressed by the service I received from Joanne. She answered all questions I had and we are well on the way to resolving the problem. Thank you very much.

5 years ago

Reply from OneGuard

Dear Leeahlstrom, Thank you so much for the 5 star review and such amazing testimony regarding your service experiences with OneGuard Home Warranties and Joanne! Your satisfaction is our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know Joanne loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for choosing OneGuard! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 12th, 2021