Name: Landmark Home Warranty
Rating: 4.2

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Adrian soltero Portland, OR

I have used Landmark for years. Great company. Cynthia F. was great to deal with. She made things go very smoothly for setting up our warranty.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Soltero, Thank you so much for the 5 star review regarding your sales experience with Landmark Home Warranty and Cynthia! Our top priority is your complete satisfaction and to make the process hassle free, and it makes us extremely happy to know how well this has worked for you! We have also shared your review with Cynthia, and she really appreciated the recognition and opportunity to help. On behalf of the entire Landmark team, thank you for choosing Landmark! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Mar. 4th, 2021

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Vanessa Brown Grants Pass, OR

Easy to work with on the phone, easy to renew my coverage each year, and very friendly staff! Thanks so much for your help!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Brown, On behalf of the entire team, thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we appreciate the opportunity to help. Thank you again for choosing Landmark! Please know we truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Feb. 19th, 2021

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Matt Krawczak Cypress, TX

AVOID AVOID AVOID. I cannot stress enough how much you will regret your decision to go with Landmark. You will wait on hold forever. You will have customer service reps ask a million questions in an attempt to deny you coverage. You will get incompetent service people assigned to fix your problems. Then the company will just cycle you in this endless loop of stupid that will keep you without working appliances. STAY AWAY. If you foolishly choose to proceed, I get to say I told you so. Don’t be a moron.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Krawczak., Thank you for taking the time to submit a review and allowing Landmark Home Warranty the opportunity to evaluate the service history firsthand. Customer satisfaction remains at the forefront of our priorities and we regret the frustration. Please know we have arranged for a contractor to reassess the situation and we appreciate your receptiveness to our explanations of coverage. Thank you for allowing Landmark the opportunity to serve you. Landmark Home Warranty

Feb. 11th, 2021

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Alejandra Deleon Pasadena, TX

Mr. Fred F was excellent in helping us renewing our policy. I give him a 💯 for excellent customer service. Thank you Mr. F.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Deleon, Thank you so much for the rave review and kind words regarding your excellent customer service experience with Landmark Home Warranty and Fred! We constantly strive to provide comprehensive coverage and a level of service that exceeds your expectations, and we are thrilled to hear that this has been your experience. Please know that we have also shared your feedback with Fred, and you really made his day. On behalf of the entire Landmark team, thank you again! We sincerely value your business and look forward to serving you again. Landmark Home Warranty

Dec. 4th, 2020

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Natalie Cooper Eugene, OR

Great customer service and great response time. Had all the answers I needed to make a decision on renewal of my home warranty

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Cooper, Thank you so much for the 5 star review and positive testimony regarding your recent service experience with Landmark Home Warranty! Answering your questions and ensuring a seamless contract renewal was extremely important to us and we truly value your continued business. On behalf of the entire team, thank you again for choosing Landmark! We humbly look forward to serving you soon. Landmark Home Warranty

Nov. 12th, 2020

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charlotte pratt Houston, TX

Friendly and efficient staff. Quick renewal process. Also, the contractors they send to the house have all been very professional.

6 years ago

Reply from Landmark Home Warranty

Dear Mrs. Pratt, On behalf of the entire team, thank you so much for the 5 star review and testimony regarding your positive service experience with Landmark and our fantastic service contractors! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs, and we take great pride in providing professional and efficient service. Thank you again for the opportunity! We truly value your loyal business and look forward to serving you again. Landmark Home Warranty

Nov. 19th, 2020

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Syd Smoot Salt Lake City, UT

The customer service is great! I didn't have to wait long before I was connected to someone on the phone. All of my questions were promptly answered.

6 years ago

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Celia Houston, TX

Alexander J was fast and very helpful with my order. I appreciate he took care of my order and didn't try to add more than I needed. Thank you!

6 years ago

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Karen Bruce Gilbert, AZ

Was very helpful, his name is Frank F, and he answered all my questions..he also without me asking sent me a copy of the warranty..

6 years ago

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Jeff Wiler Tucson, AZ

Called in an emergency work request on Saturday for the non functioning AC. They were able to send someone out that day. According to the contractor i need a new compressor and fan motor. I live in Tucson where it is over 100 degrees every day. The temperature in my house is over 90 degrees with an outside temp of 103! My mom, a senior citizen , is here. After being on hold for hours trying to get some action all I get is a run around. Once I finally get my AC repaired I'm looking for a new home warranty company.

6 years ago

Reply from Landmark Home Warranty

Dear Jeff of Tucson, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Your feedback is extremely important, and we sincerely regret the delay in communication and frustration you experienced regarding your recent service request for the air conditioning system. It is our constant endeavor to provide repairs as quickly as possible, and we appreciate your patience during this unprecedented time of higher than normal requests for service. Please know we have received word from the HVAC service contractor who assessed your unit, and have attempted to reach you by phone to discuss the results. Though our attempt to reach you was unsuccessful, be assured our team will continue to follow up with you until a resolution is reached. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warranty

Jul. 27th, 2020

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Preston Hamilton Beaverton, OR

First attempt at a claim as my furnace was malfunctioning. Got told that since heat was still coming out of it, there would be no coverage and I was on my own. Customer rep stated he had never heard of the problem (fan won't turn off unless fuse is disconnected), even though when I type in "Furnace fan.." in google and the first suggestion is "won't turn off". Worthless so far.

6 years ago

Reply from Landmark Home Warranty

Dear Preston,

I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 20th, 2020

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steve dragland Twin Falls, ID

My refrigerator broke. The repair cost would exceed the cost of replacing the refrigerator. The landmark Home Warranty requires that them to either repair or replace it. They refuse to do either, and offered me $127.00 in violation of the terms of the contract. This warranty is useless. It is a scam. They know they are breaching the contract. I recommend that you not buy the Landmark Home Warranty.

6 years ago

Reply from Landmark Home Warranty

Dear Steve,

You were sent an e-mail today in regards to a new offer. Should you accept this offer, please respond to the e-mail to get it properly processed.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 17th, 2020

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H D Las Vegas, NV

I have a hot tub that is under warranty and states that it is under the contract. There was a problem with the heater which was not in the notes for the home inspection because the inspector did not see the issue. I sent over all my documents as proof this was not a pre existing issue and continue to be denied. I have now excited a week for another response and have yet to receive one.

6 years ago

Reply from Landmark Home Warranty

Dear H D,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience with your spa ticket. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 2nd, 2020

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Alan Tanguay Ridgeland, MS

Very impressive, rather than wait for a problem to exist they were proactive to request a service check of heating system prior to cold weather.

6 years ago

Reply from Landmark Home Warranty

Dear Alan,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 9th, 2019

star star star star star

Marianne Hughes Sierra Vista, AZ

My queries were answered promptly and in detail, with follow up emails. Very knowledgeably representative outlined the contract details.

6 years ago

Reply from Landmark Home Warranty

Dear Marianne,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 5th, 2019

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Mike Crosby Ogden, UT

Landmark great company great customer service one call that's all it took care of all my problems with great contractors

6 years ago

Reply from Landmark Home Warranty

Dear Mike,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 5th, 2019

star star star star star

The Leedy's Arizona City, AZ

We contact them right away and in a few hours we hear from whichever person we need help from and get our problem fixed. We love this company!

6 years ago

Reply from Landmark Home Warranty

Dear Leedys,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 14th, 2019

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Shelli mcgrath Las Vegas, NV

This the worst home warranty you could ever purchase! What a waste of money. Every time you put in a claim, all they do is send someone to your property, charge you $70 and do absolutely nothing. And because nothing was done, it caused serious damage and we had to put in a home owners insurance claim. This company does nothing to repair anything-all they do is collect money and rob people.

6 years ago

Reply from Landmark Home Warranty

Dear Shelli,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 7th, 2019

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Jared Puls Dallas, TX

Oven stopped working so I gave them a call. They sent out a company with nothing but 1 star reviews that didn't respond or answer their phone. Landmark offered to call them again for me and they eventually came out a few days later. 3 weeks later the oven still doesn't work right. 2 different technicians took turns coming out,misdiagnosing the problem, blaming the other tech, then ordering a part for a week later. Complete waste of money. Please fire Truevine, they are costing you customers.

7 years ago

Reply from Landmark Home Warranty

Dear Jared,

I am sorry to hear about your experience with your range service request. I will be forwarding your feedback to the appropriate departments to implement the necessary training needed to better our services. If you have any other concerns you would like to discuss in detail, I would be happy to assist you. You can reach me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 11th, 2019

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Adam M. San Antonio, TX

When I have no water in my house over a long weekend, and the person on the phone deems it a nonemergency, we never receive a call back even after asking for one from the person we spoke to or from the manager or from the plumber they said that they had called. I am a disabled vet and have 4 lives in my house that require water. I could understand if it was only hot water since we are in Texas and its summer.

7 years ago

Reply from Landmark Home Warranty

Dear Adam,

I am sorry to hear about your experience with your plumbing. I would like to review your service request and assist you with your concerns. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 5th, 2019

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Laura Glendale, AZ

I would give them a negative 5 if I could. I called to file a claim because our AC unit went out. I was on hold for over 2 hours until my phone ran out of battery and no one answered. It’s says they are available 24/7 so that is a lie! It’s 118 degrees in AZ and sure enough with today being Saturday we will most likely not get a response from someone until Monday. We bought warranty to not have to be in this situation.

7 years ago

Reply from Landmark Home Warranty

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 30th, 2019

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Pamela A Hill Lake Havasu City, AZ

Not very happy, Plumbing System covered items said PRESSURE REGULATORS are covered but of course when plumber comes he is informed by Landmark it is located outside the main foundation so not covered. Well, yes, pressure regulators are installed at the incoming hose bibs into main water source for house. So, in Arizona, pressure Regulators are NOT COVERED. They think of anyway not cover something. Now I have a $250 repair that should have been covered.

7 years ago

Reply from Landmark Home Warranty

Dear Pamela,

The warranty covers the covered systems that are found within your home’s perimeter. Pressure regulators can be located inside of your home as well as outside. I will be reviewing your service request in more details to better address your concerns. I will be sending you a direct e-mail once I have done this to let you know what I can do to assist you.

In the meantime, if you have any further questions, please do not hesitate to reach out to me at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 21st, 2019

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Terry B Johnson Glendale, AZ

An easy application process, completed quickly and efficiently. Very nice customer service and decent coverage and cost. So, I hired them!

7 years ago Edited September 14, 2021

Reply from Landmark Home Warranty

Dear Terry,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 18th, 2019

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Tiffany Bailey

I don't think I should have to pay for 2 service calls when the issue wasn't fixed the first time. Calls about the same problem in a certain time span should be grouped together. So far Landmark has been less than average.

7 years ago

Reply from Landmark Home Warranty

Dear Tiffany,

Thank you for taking the time to share your feedback. I am sorry to hear that you feel this way. The warranty does guarantee our contractor's work for 30 days. If your unit goes into failure within this timeframe, we can send the contractor back out to your home to check their work at no additional service call fee to you if it is the same issue. I will be sending you a direct e-mail to better address your concerns.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

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Jessica Carr Keller, TX

AC inoperable. 5 days after call still no response. Had to call back in 2 days after tech was out. Say it’s not covered due to lack of maintenance. We’ve owned the home 2 years and had it inspected and serviced by a licensed HVAC company. Complete BS...save your money. Don’t buy a warranty from this company. Been a RE Broker for 25 years. That’s what I get for not using an established company.

7 years ago

Reply from Landmark Home Warranty

Dear Jessica,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with your air conditioner service request.

I was unable to pull up your warranty by your name. I would like to review your service request to better address your concerns. Please reach out to me directly at with your property address.

I look forward to hearing from you.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 10th, 2019

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Ron Southerland McKinney, TX

Landmark personnel are not conversant with coverage, and it seems to vary with whom you contact. We were told an AC issue was not covered, then it was, then it wasn’t. They referred us to a positively incompetent HVAC company 40 miles away, (we live in an urban area), who took three tries to get the repair done, caused water damage to the ceiling, still unrepaired, and Landmark assumes no responsibility for “secondary” coverage. Really? Not even a note to your supplier? An absolute waste of $750. Put the money in the bank, and choose your own repair people.

7 years ago

Reply from Landmark Home Warranty

Dear Ron,

I am sorry to hear about your experience with your air conditioner. I see that the contractor has been able to repair your unit and has promised you repairs on the secondary damage. Landmark works with independent contractors who are licensed and insured to assist you in situations such as yours. I am happy to see they were able to work with you on that.

Landmark also guarantees our contractor’s work for 30 days. If the repair does not hold, please reach out to us to assist you in having the contractor return to your home to check their work.

I have recognized where we have room for improvement and are able to implement the necessary training to better our services for our homeowners. I would be happy to hear more feedback (if any) from you. You can reach out to me directly at

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 3rd, 2019

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Jennifer Freedman Yuma, AZ

All service calls have been taken care of according to the contract and we've been happy with the providers they sent to do the work.

7 years ago

Reply from Landmark Home Warranty

Dear Jennifer,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 20th, 2019

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Melissa Ann McCure Southlake, TX

We do not recommend Landmark Home Warranty. They denied a claim for AC blower fan on our new home due to prior maintenance which was not our responsibility since we purchased the home in July 2018. They find every excuse to not provide and support you despite their fancy brochure claims. Please read the fine print. We will not renew nor do we recommend. The AC company said American Home Shield would have covered the same issue no questions asked....wish we would have chosen them instead.

7 years ago

Reply from Landmark Home Warranty

Dear Melissa,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 15th, 2019

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Reji joseph Helotes, TX

Most of the claims are rejected for one thing or another, they will find some excuse to deny your claim. I called in 3 times for my water heater and cook top, each time they sent a tech and I end up paying the technician $70 without getting anything out of them. I called them numerous times asking them to cancel my membership and they always transfer a person who is never on desk ! I left about 10 messages so far and no call backs !

7 years ago

Reply from Landmark Home Warranty

Dear Reji,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 15th, 2019

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chris g SPENCER Boise, ID

Do not buy this warranty, I made that mistake and when a pipe burst under my home, which was covered, they told me they would not cover it because i called a plumber to stop the waterfall and not them. they said they had to use their plumber and when i asked what plumber that was because maybe i did use their plumber they would not even tell me that info. Worthless, worthless, worthless.

7 years ago

Reply from Landmark Home Warranty

Dear Chris,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear about your experience. Unfortunately, the warranty does not reimburse for any work that is done outside of the warranty. We would like the opportunity to assist you by sending an in-network contractor to diagnose your system. Before any work is done, we would like to go over any non-covered repairs and their out of pocket expenses.

Although I cannot guarantee a full reimbursement, I would be happy to review your contractor's diagnosis. An itemized breakdown with prices would be preferred. You can send that to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2019

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May Bedford, TX

Pool motor went out, called Land Mark had a pool technician come out the following week, very professional, profiecient and concise. Thank you

7 years ago

Reply from Landmark Home Warranty

Dear May,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Maegan Acosta Sierra Vista, AZ

I like that Landmark is attentive and they follow up on service calls, but I do wish they had a wider selection of vendors they work with and are contracted with.

7 years ago

Reply from Landmark Home Warranty

Dear Maegan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 16th, 2019

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Rhoda Heaton

We have been with Landmark for years. Recently they increased their amount we pay per repair from $60 to $100. our dishwasher has a part that is out, and makes a screaming noise through the house but they denied replacing it until it breaks completely. The repair guy said it will go out anytime. I am not sure why we have to wait and be inconvenienced by having the dishwasher break, then we have to wait for a part and the repair guy come back, when this could of all been avoided buy fixing the part that is obviously going out.

7 years ago

Reply from Landmark Home Warranty

Dear Rhoda,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. The warranty covers to repair/replace your covered systems that have gone into failure due to normal wear and tear. Unfortunately, noise concerns are not covered.

I would be happy to answer any coverage questions you may have. You can reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 28th, 2018

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Jim Washington, UT

In filling our claim we found that we had to pay for the $60.00 service call. The problem is that our washing machine was leaking water. The tech determined that the clutch was bad causing the drum to leak. Landmark said that they would pay for the clutch ($40.00) but not for the drum($160.00) even though the clutch caused the drum to leak. What kind of warranty is this?

7 years ago

Reply from Landmark Home Warranty

Dear Jim,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 29th, 2018

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Wayne Argyle, TX

Landmark is always helpful and work the claims very quickly and easily. The representatives are polite and very helpful.

7 years ago

Reply from Landmark Home Warranty

Dear Wayne,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 28th, 2018

star star star star star

Bonnie Petti Dickinson, TX

Top rated #1 - always resolves my claims in a timely manner. Always a professional staff. Highly recommended their service!

7 years ago

Reply from Landmark Home Warranty

Dear Bonnie,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 21st, 2018

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Arturo Fort Worth, TX

Landmark has been great when it comes to customer satisfaction as they were able to help me get a scheduled appointment for my heater within my time.

7 years ago

Reply from Landmark Home Warranty

Dear Arturo,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 19th, 2018

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Anamichelle Mission, TX

I've been with Landmark for almost a year and I'm thankful I have been. They have helped through several ac issues and beyond.

7 years ago

Reply from Landmark Home Warranty

Dear Anamichelle,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 6th, 2018

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Koti Bajjuri Sandy, UT

I had great service experience with two my services ordered through landmark. They were very helpful to fix my plumbing as soon as possible

7 years ago

Reply from Landmark Home Warranty

Dear Koti,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 31st, 2018

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Sylvia B Daniel Tucson, AZ

I've had repairs on plumbing, a/c and water heaters done. It's all been done in a timely manner. The customer service reps have been very helpful

8 years ago

Reply from Landmark Home Warranty

Dear Sylvia,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 12th, 2018

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Nagesh Kumar Rio Rico, AZ

Customer care rep was supportive, provided me with directions that lead to timely sorting out of the request for change of water heater.

8 years ago

Reply from Landmark Home Warranty

Dear Nagesh,

We are glad to see that we have been able to provide you with timely service! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 19th, 2018

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Eric Ashbrook Little Elm, TX

Had an issue with AC, they sent out a company next day and the issue was resolved. Very seamless and happy ending so far!

8 years ago

Reply from Landmark Home Warranty

Dear Eric,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 11th, 2018

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Saurabh Nathany Irving, TX

Landmark has been prompt with their home repair partners, they helped fix our AC on time when we it was broken and leaking.

8 years ago

Reply from Landmark Home Warranty

Dear Saurabh,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 10th, 2018

star star star star star

Susan winegar Salt Lake City, UT

Quick response. Problem fixed quickly. Much appreciated service since both realators did such a poor job in our home purchase experience.

8 years ago

Reply from Landmark Home Warranty

Dear Susan,

I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 21st, 2018

star star star star star

Chad C Wheeler Yuma, AZ

Never had a bad experience with this company. Only with the service from the hired repairman. Thank you for being awesome

8 years ago

Reply from Landmark Home Warranty

Dear Chad,

We are glad to see that we have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 17th, 2018

star star star star star

Maureen Sullivan-Huggins Eugene, OR

I have called twice once for my oven stove unit was replaced quickly when found not fixable. Next my heat pump fixed no complaints

8 years ago

Reply from Landmark Home Warranty

Dear Maureen,

Thank you for taking the time to rate and review us. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 7th, 2018

star star star star star

Austin isbell Salt Lake City, UT

AC unit was having issues and landmark scheduled a service provider that same day! Super fast and my AC is working great again!

8 years ago

Reply from Landmark Home Warranty

Dear Austin,

We are glad to see that our agents and contractors have been able to provide you with 5-star service for your A/C unit. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 27th, 2018

star star star star star

Lorie Torch Scottsdale, AZ

Landmark has been great to work with. They schedule for service quickly. They followup to make sure you have been contacted by vendor.

8 years ago

Reply from Landmark Home Warranty

Dear Lorie,

We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 24th, 2018

star star star star star

Erika Pena Valdez Cypress, TX

My AC messed up twice and all I had to pay was my copay. It was very convenient and there was no hassle with my claim getting approved.

8 years ago

Reply from Landmark Home Warranty

Dear Erika,

We are glad to see that our agents and contractors have been able to provide you with 5-star service for your A/C unit. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 23rd, 2018

star star star star star

Allison Harris Logan, UT

They get me the help I need- fast! Helped me out with 3 different problems with my house already, and always do a killer job

8 years ago

Reply from Landmark Home Warranty

Dear Allison,
Than you for your feedback! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.
Thank you,
Cheyenne Rapier
Customer Relations Manager

Jul. 5th, 2018