Name: Landmark Home Warranty
Rating: 4.2

star star star star star

Cherry T Waddell, AZ

Alexander J was patient and courteous. I dint feel rush and his explanation of the services offered was clear and made it easy to choose a plan that best suit my needs. Thank you Alex!

5 years ago

Reply from Landmark Home Warranty

Dear Cherry T, Thank you so much for the 5 star review and wonderful remarks regarding your recent service experience with Landmark Home Warranty and Alexander! We continuously strive to provide top of the line service performed by friendly professionals and we are absolutely thrilled that this has been your experience. Please know we have also shared your review with Alexander and he was humbled by your commendation and appreciated the opportunity to offer his personal assistance to you. On behalf of the entire team, welcome to Landmark! We truly value your business and look forward to serving you for years to come. Landmark Home Warranty

Nov. 25th, 2020

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Wil Basnight Prosper, TX

Paul was very helpful! I was ready to cancel my warranty and find another company because of issues with prior work completed that was past the 30 days. YOU should be thanking Paul for retaining me as a customer!

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Basnight, On behalf of the entire team, thank you so much for the 5 star review and honest testimony regarding your recent service experience with Landmark Home Warranty and Paul! Our top priority is your satisfaction, and we are thrilled by the opportunity to restore your confidence in the wonderful services Landmark has to offer. Please know Paul was honored by the opportunity to personally assist you with your renewal and was humbled by your commendation. Thank you again for entrusting Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Nov. 12th, 2020

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Rachel Welin Gilbert, AZ

Thank you Alexander J for answering all of my questions about home warranties! I will be renewing my plan with Landmark and very happy with the customer service I have received!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Welin, Thank you so much for the 5 star review and such positive testimony regarding your outstanding service experiences with Landmark Home Warranty and Alexander! Answering your questions and ensuring a seamless contract renewal was extremely important to Alexander, and he appreciated the opportunity to offer his personal assistance to you. Landmark always strives to provide the most comprehensive coverage in the industry and best-in class service, and we truly value your continued business. On behalf of Alexander and the entire team, thank you again! We humbly look forward to serving you again soon. Landmark Home Warranty

Nov. 6th, 2020

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Shane Baxter ,

Warranty service was a phone call away when the disposal went out. Renewal process was fast and easu andthe service advisor was essy to work with. Fred F did a commendable job. Thanks for the help.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Baxter, On behalf of the entire team, thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experience with Landmark Home Warranty and Fred! Our top priority is your satisfaction with all your home warranty and home service needs, and we always appreciate the opportunity to help. Please know Fred enjoyed speaking with you and he appreciates your kind words. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Nov. 19th, 2020

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D&P Tyler, TX

We had used Landmark at a previous home, and wanted to use them again at our new home. Their coverage and pricing are great! Fred F was very helpful and answered all of my questions.

6 years ago

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katy kleinkopf Sioux City, IA

Wrote a previous review raving about Fred, didn't mention his last name as asked. Fred Frontino was great to work with! Answered all of my questions I had for my clients, then sold me on a policy for myself!

6 years ago Edited September 14, 2021

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Marie Sanfilippo Glendale, AZ

I called today to review my renewal policy with Landmark and I had the opportunity to talk with Alexander J. He answered all my questions, upgraded my policy to meet my needs. He was very polite and professional.

6 years ago

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Red Dory Boise, ID

I'm a real estate Broker. I have a Landmark home warranty on my personal residence and recommend them to all of my clients. I'm very happy with their quick response time, and friendly customer service!

6 years ago

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Terry Kostoff Scranton, PA

My experience today was EXCELLENT due to the assistance I received from Alicia A. She was not only knowledgeable, but gave me various options and advice in the matter of transferring my coverage to the soon to be Buyer of my residence. Haven't always had this experience with Landmark. Alicia was Above and Beyond.

6 years ago

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Tracey Zemer Phoenix, AZ

I just purchased a Home Warranty Plan. Fred F was extremely helpful in answering my questions and very professional. I sell real estate and recommend Landmark for my clients when they are purchasing a home. Tracey Zemer

6 years ago

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Michael Essa Saint George, UT

I liked Fred F , he was courteous and knowedeble. He gave me some options that made sense to make some changes to my existing policy..very very helpful, thank you Michael Essa

6 years ago

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Patty Snodgrass Tucson, AZ

Fred F was very helpful in helping me get started and answering all my many questions. He also took the time to add my husband to contract to ensure there are no problems if he should be the one to request service.

6 years ago

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Steve San Antonio, TX

Deyvi F really took time to help me when I needed it. I was very worried about the cost of repairs and Mr. F told me he would personally look into the matter and call me back. Within an hour I received a call back and he was able to help me take care of what I needed. I am thankful for having landmark in a situation like this! Thank you!

6 years ago

Reply from Landmark Home Warranty

Dear Steve, on behalf of the entire Landmark team, thank you so much for the 5 star review regarding your positive experience renewing your service contract with Deyvi F! We agree; Deyvi is always consistent in his follow-up and always strives to exceed customer expectations. It is our utmost pleasure to assist you with all of your home warranty needs, while providing you with the highest quality customer service. Thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 27th, 2020

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Jay Mohler Garland, TX

What Major failure in customer satisfaction. Landmark Home Warranty obviously does not research their service providers. All review sites averaged 2 1/2 stars for the electrical provider they dispatched. Mediocrity might be the service bar for Landmark but at the price I paid customers deserve better. They assigned me All American Electrical Services who came out and tightened the wires on my dishwasher outlet and collected $75 and left. My problem was a short in the outlet and the same outlet started developing the same issue 35 days later. When I called back Landmark told me they only have a 30 day callback window and wanted to open up a new ticket and $75. For the same problem that didn’t get fixed the first time. Unfortunately electrical shorts don’t follow a 30 day window when the electrical charge decides to fault again. Same outlet, same problem. Come on Landmark we pay you for better service than this.

6 years ago

Reply from Landmark Home Warranty

Dear Jay of Garland, Thank you for bringing this information to our attention and allowing Landmark Home Warranty the opportunity to review your situation firsthand. Please know our number one priority to always provide the most comprehensive coverage in the industry and best-in-class service, and we sincerely regret the frustration. Please note in accordance with the Landmark plan, service work is guaranteed for 30 days. In your situation, the service request for the electrical system was completed on May 13, and Landmark received a recall request for service on July 6, which is outside of the aforementioned time-frame. Thank you again for your understanding with respect to coverage, and allowing Landmark to offer this additional explanation. Landmark Home Warranty

Jul. 8th, 2020

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Rick Majeski Chino, CA

At this time, we have used Landmark Home Warranty 3 times and have been treated very professorially. The contractors that Landmark have sent to us have done excellent work in a timely manor. I would recommend Lankmark

6 years ago

Reply from Landmark Home Warranty

Dear Rick,

We are happy to hear that you feel this way! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 17th, 2020

star star star star star

Lynda Pesquera Santaquin, UT

They have done a great job without hassle. In my situation over 3 years they have done electrical as well as replaced water heater, refrigerator, washing machine and repaired a dryer 2x. Thank you!

6 years ago

Reply from Landmark Home Warranty

Hello Lynda,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service and provide you with a peace of mind for your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Respectfully,

Tiffany Nguyen
Customer Relations Manager

Apr. 16th, 2018

star star star star star

Darrel D Nampa, ID

We used LHW last year when we moved into our new home in Nampa ID last year and decided to renew our membership for 2020. They were prompt in handling our request and followed up on the scheduled service.

6 years ago

Reply from Landmark Home Warranty

Dear Darrel,

We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 11th, 2019

star star star star star

Vicki Denison, TX

I’ve had other home warranties and hated them. But Landmark is different. Instead of saying no, they say how can I make your day great? They’ve been an enormous help. I highly recommend Landmark Home Warranty.

7 years ago

Reply from Landmark Home Warranty

Dear Vicki,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 11th, 2019

star star star star star

Sterling Davis Webster, TX

I've so far had nothing but good experiences with them. Every time I've had an issue with my home and have submitted a service request, they've responded and scheduled a service company very quickly. Highly recommended.

7 years ago

Reply from Landmark Home Warranty

Dear Sterling,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 29th, 2019

star star star star star

Terry Sun City, AZ

Had to have electrical work done , call Landmark and had and appointment for the work to be done in thirty minutes . two days later work complete by a compant that was very professional .

7 years ago

Reply from Landmark Home Warranty

Dear Terry,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 5th, 2019

star star star star star

Veronica G Humble, TX

Each time I’ve spoken with a customer service representative from Landmark Warranty they have been of great help and courteous. They have been able to assist me with any issues I called on.

7 years ago

Reply from Landmark Home Warranty

Dear Veronica,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 2nd, 2019

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Toni Carey

Landmark does not provide exceptional service. They do not care about their clients; use the cheapest contractors; no warranties on work performed and everything is an exclusion. Read your contract before you buy. There are better home warranty companies out there. You call customer service to get assistance and have to be put on hold because the representatives have to check everything out with their "supervisor" before they can provide you service. This home warranty service was purchased through our realtor when we purchased this house and we had no say so in choosing a home warranty company but I do know that once my one-year contract is done I will NOT be renewing with Landmark. I have had other warranty companies and never experienced such horrible service

7 years ago

Reply from Landmark Home Warranty

Dear Toni,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 13th, 2019

star star star star star

Sue Abbiss Cedar City, UT

Landmark customer service is wonderful. They are always willing to help with any issue. They stay involved until the problem is solved. We have never had a problem getting in touch with them.

7 years ago

Reply from Landmark Home Warranty

Sue, Thank you for taking the time to rate and review us! We are happy to be able to assist you in a timely manner. We are also pleased to know we have been able to bring you a peace of mind when it comes to your home. Please do not hesistate to reach out to us if you ever need! Thank you, Tiffany Nguyen Customer Relations Manager

Feb. 1st, 2018

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Ning Plano, TX

I submitted a work order on 8/23/2018 about my AC unit. The AC unit that controls the downstairs temperature does not turn on whenever I set it to cool or heat. The contractor company (Serve way heating and air conditioning) sent an technician to my house to diagnose and told me there is nothing wrong with my unit and I need to turn on the upstairs AC in order for downstairs to cool (which doesn't make sense at all). I called the Landmark few days later requesting for a recall because the problem was not resolved and AC still not working. The technician from Serve way heating and air conditioning came again and told me there's nothing they can do and ask me to contact the Home Warranty company ask for another contractor to be assigned to my case. I then called Landmark but the dispatcher refused to assign me another company to work on my case. I had to open a new case in order to have Landmark dispatch another contractor to my house to repair the A/C. Sent in an email to Landmark's customer service but never got an response. Not recommended.

7 years ago

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Halis Kablan

Maybe all home warranty companies are like this, but whenever we have a claim, it takes too long to get results. Landmark takes the steps right away, but the companies they work with take too long. At least 3-5 days to come to your home and sometimes a week or two to get things fixed. I understand that they may be booked, but it feels like they don't prioritize Landmark's customers since we are guaranteed. I think that Landmark should require them to complete work faster, or work with better companies.

7 years ago

Reply from Landmark Home Warranty

Dear Halis,

Thank you for taking the time to share your feedback on the contractors. Landmark works with independent contractors to ensure we receive unbiased opinions. Although timeliness is stressed, unfortunately, we do not control their schedules. If you have any concerns with your assigned contractor, please do not hesitate to reach out to Landmark to speak with a representative to address the situation appropriately.

If you have any further questions or concerns, please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 28th, 2018

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Dr. John

I would actually give them 4.5 They have always been responsive and helpful, and the service agencies (plumber etc.) have been very good. I have been with them since we bought the property 6 years ago (the warranty came with the purchase, and all is well, This year I expanded the coverage..

7 years ago

Reply from Landmark Home Warranty

Dear Dr. John,

We are glad to see that our agents and contractors have been able to provide you with 4.5-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 27th, 2018

star star star star star

Cheryl

Customer service provided a Quick response and a quality contractor contacted me within a couple hours and the service provider was thorough and explained the problem and repair procedure

7 years ago

Reply from Landmark Home Warranty

Dear Cheryl,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 27th, 2018

star star star star star_border

BRoberts

I was initially disappointed that landmark did not answer their phone on a weekend day. Apparently, I'm told a claim can be filed on the weekend by landmark's customers. I left a message over the weekend and did receive a follow up call on Monday.

7 years ago

Reply from Landmark Home Warranty

Dear BRoberts,

I am sorry to hear that you were unable to reach a representative on the phone on the weekend. We are available 24/7 to answer our homeowner's calls. I will be forwarding your feedback to the appropriate department to review any necessary training to improve our services. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 2nd, 2019

star star star star star

Isabel Mesa, AZ

Landmark is available 24 hours- their representatives make sure your needs are met and operate in a timely manner. Landmark sets their customers up with contractors that are friendly and helpful!

7 years ago

Reply from Landmark Home Warranty

Dear Isabel,
We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Sincerely,

Cheyenne Rapier
Customer Relations Manager

Dec. 26th, 2018

star star star star star

Gina Stainbrook Herriman, UT

We have used our Home Warranty twice in the last 6 months. Landmark's service and the contractors they work with are stellar. They stay in touch with you to make sure your needs and expectations are met.

7 years ago

Reply from Landmark Home Warranty

Dear Gina,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Nov. 6th, 2018

star star star star star

Mark C Nampa, ID

Have been very prompt in helping with warranty needs, including preventative care to avoid costly repairs. Excellent follow up to make sure service was done and that we were satisfied.

8 years ago

Reply from Landmark Home Warranty

Dear Mark,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 26th, 2018

star star star star star

Kim Ogden, UT

Landmark is hands down the best home warranty company. I've never once had a problem with anything upon calling for a repair. It's always fixed fast and to good quality. Never a sloppy job!

8 years ago

Reply from Landmark Home Warranty

Dear Kim,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 23rd, 2018

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Ashley Sherwood Round Rock, TX

They stay connected and are very responsive. Although it takes a little longer than I would prefer to get issues handled. The fact that they stay in contact makes up for that because I don’t feel like I’ve been forgotten.

8 years ago

Reply from Landmark Home Warranty

Dear Ashley,

We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 22nd, 2018

star star star star star

Deb Yuma, AZ

Landmark is super easy to work with. When the locksmith they had referred me to didn’t return my calls, they returned my transaction fee and sent me a check for the value of the work to be done.

8 years ago

Reply from Landmark Home Warranty

Dear Deb,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 17th, 2018

star star star star star

Rich Goaslind

I’ve needed to file a claim a couple of times and it has worked flawlessly each time. I’m glad to have the peace of mind from having a warranty. Landmark has delivered on their promise to be excellent.

8 years ago

Reply from Landmark Home Warranty

Rich,

Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service and a peace of mind. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Thank you,

Tiffany Nguyen
Customer Relations Manager

Feb. 21st, 2018

star star star star star

Megan Conroe, TX

Customer service representative was extremely helpful and made the process of a warranty claim simple and easy! Would definitely recommend as the best warranty to anyone buying a house.

8 years ago

Reply from Landmark Home Warranty

Dear Megan,

Thank you for the 5-star rating! We are glad to hear that our agents and contractors have been helpful in your time of need. We appreciate your feedback and hope to continue to provide remarkable service for you!
Sincerely,
Cheyenne Rapier
Customer Relations Manager

Sep. 20th, 2018

star star star star star

Nellie Morgan Salt Lake City, UT

We were busy interviewing the new renters when Landmark people arrived. We showed them the locks they needed to reset and they went ahead and did it all very quickly. When they were through they brought us our new keys.

8 years ago

Reply from Landmark Home Warranty

Dear Nellie,

We are glad to see that we have been able to provide you with timely service! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 19th, 2018

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Donna Lipps Tucson, AZ

Speedy approval, sheet metal fabrication took to long, 2 weeks which was not Pleasant for 100+ temperatures in Arizona. Disagreement between contractor and landmark over money was not acceptable. I am satisfied with installation from contractor. Out of pocket expenses were higher than expected but acceptable.

8 years ago

Reply from Landmark Home Warranty

Dear Donna,

We are glad to see that our contractors have been able to provide you with 4-star service! We would be happy to hear the details of your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 18th, 2018

star star star star star

Sergei Tucson, AZ

Landmark’s contractor - Hamilton Home Appliances- and their handyman Freddie was absolutely knowledgeable, professional and techie. He revitalize my freezer within minutes... THANK YOU ALL INVOLVED!!!

8 years ago

Reply from Landmark Home Warranty

Dear Sergei,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 13th, 2018

star star star star star

Ray Fletcher Oregon City, OR

Being a realtor, after the sale is so important. I've used several warranty companies in the past 17 yrs. Landmark has been the best one to date. They stand by there product and respond when I need them.

8 years ago

Reply from Landmark Home Warranty

Dear Ray,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 12th, 2018

star star star star star

Mark Aguirre Ivins, UT

Always takes care of any claim issue in a expedited fashion. I will always recommend Landmark Home Warranty to all of my clients and will certainly continue to use them for my own personal residence.

8 years ago

Reply from Landmark Home Warranty

Dear Mark,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Aug. 15th, 2018

star star star star star

Alexander Pavlin Chandler, AZ

The service was quick and professional. The repairman showed up on time. He was very knowledgeable about the appliance and after the repairs were completed he explained the proper operation of the appliance.

8 years ago

Reply from Landmark Home Warranty

Dear Alexander,

We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 17th, 2018

star star star star star

Shayna Rytting North Salt Lake, UT

We had a couple of things in our home that needed to be fixed and Landmark employees were very kind and helpful in getting us in contact with a plumber. The problems were fixed very quickly.

8 years ago

Reply from Landmark Home Warranty

Dear Shayna,

We are glad to see that our agents and contractors have been able to provide you with timely 5-star service for your plumbing concerns. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 14th, 2018

star star star star star

David Pocatello, ID

Excellent service. Within one day of contacting Landmark, I had a technician at my door. Within 10 days I had a brand new oven and a check for $65 to pay for installation. I highly recommend Landmark.

8 years ago

Reply from Landmark Home Warranty

Dear David,
We are glad to see that our agents and contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.
Sincerely,
Cheyenne Rapier
Customer Relations Manager

Jul. 2nd, 2018

star star star star star

David Carrasco Mansfield, TX

I’ve have had Landmark Home Warranty for 5 years and they have been a blessing from appliance replacement to HVAC tune-ups to pest control. I have Peace of mind knowing I can call Landmark to “make my day better”

8 years ago

Reply from Landmark Home Warranty

Dear David,

We are glad to see that our agents and contractors have been able to provide you with 5-star service and provide you with a peace of mind when it comes to your home. We are pleased to hear we have another opportunity to provide you remarkable service for! Thank you for your continuous support. Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 26th, 2018

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Ralph Miller Conroe, TX

We wanted our air conditioner serviced. our tech did his job and more. he took the time to tell us about the air conditioner we had and how to maintain it. he was also on time and answered all our questions as we had been here a year and weren't sure of the unit.

8 years ago

Reply from Landmark Home Warranty

Dear Ralph,

We are glad to see that our contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better service our homeowners. Please feel free to reach out to me directly at .

We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 25th, 2018

star star star star star

Jeff Roth Scottsdale, AZ

Landmark Home Warranty reps were fast, efficient, and got it completed on a Sunday (for an extra fee), but at least it happened on a Sunday. We were on a time crunch and this made all the difference.

8 years ago

Reply from Landmark Home Warranty

Dear Jeff,

We are am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 12th, 2018

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Sheray Nichole Reese Houston, TX

Gave me the run around at first about fixing my air conditioner. Finally fixed everything after I gave up the first time, waited a couple of months, then called back. The contractor was nice when he showed up and was quick with his work.

8 years ago

Reply from Landmark Home Warranty

Dear Sheray,

We are glad to see that our agents and contractors have been able to provide you with 4-star service for your A/C. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 12th, 2018

star star star star star

Teresa Rady Ogden, UT

We scheduled to have a tune-up on our air conditioner. The online scheduler was easy. It turned out our system was leaking. Landmark gave us a couple of options. Both options were fair and helped us to get a new system.

8 years ago

Reply from Landmark Home Warranty

Dear Teresa,

We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Thank you,

Tiffany Nguyen
Customer Relations Manager

Jun. 12th, 2018

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Beverly McKinney Whitney, TX

Response time was excellent, they did attempt to send someone for my repair of my ice maker who said they did not travel that far. However, the contractor who came out for my repair was much farther than the first contractor.

8 years ago

Reply from Landmark Home Warranty

Dear Beverly,

We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jun. 1st, 2018