Name: Landmark Home Warranty
Rating: 4.2

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Verified Customer

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Patricia Bloom Las Vegas, NV

I've used it several times and my problems was taking care of. I have no negatives so far, but I think their price is getting a little too high.

9 years ago

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Verified Customer

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Ronald / Ann Butts San Tan Valley, AZ

We had a water heater burst and had some wall damage internally and externally, and they fixed it. Besides, their customer support was just fine.

9 years ago

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Verified Customer

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Linda Buxton Ingram, TX

I'm very disappointed with their customer support. I have been selling real estate for 15 years, and as a consumer on the other side, I thought they were very rude, inconsiderate and they don't cover as much as I thought they would. I would no longer use home warranty as my house warming gift towards the buyers.

9 years ago

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Verified Customer

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Dan and Rebecca Perry Herriman, UT

I've used them a few times already, and they've offered a very good support. Actually, I had Landmark help me find and A/C group that could come in and fix my system, and it's all been positive so far.

9 years ago

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Verified Customer

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Paer and Adrian Bergkvist Carrollton, TX

My realtor told me to go with them. They've been responsive and timely; I filed the claim and they got somebody out, and everything went fine.

9 years ago

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Verified Customer

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MT Herriman, UT

We've only used the service once, but so far, so good. They're very efficient at what they do, so we're happy with it.

9 years ago

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Vincent Slaven Phoenix, AZ

I guess their customer support is pretty good. I've submitted about 4 or 5 claims, but only one of them actually went through. It works out really well, and the customer service is nice. The guys who come over to fix thing are good as well, it just doesn't cover as much as many things as I need.

9 years ago

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Verified Customer

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SC Cibolo, TX

The actual company, Landmark Home Warranty, is great. They're great to work with; plus, they're knowledgeable.

9 years ago

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Verified Customer

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Mehmet Ozek San Antonio, TX

I've needed a plumber a couple of times, and they provided one in a timely manner to solve the problem. We're happy with the service.

9 years ago

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Verified Customer

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Kenneth Anderson Keller, TX

All I had to do was call, and they did what we asked. They sent someone out very quickly, and they've been very good. I really like them.

9 years ago

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Dawn Carson Bastrop, TX

As long as you are in constant communication with the company things will typically be settled. I, thankfully, stay at home with kids, so I have the time to get matters figured out. I sometimes have to call many times to get all the info I need, but it's worth it to me to have repairs covered on my home.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Carson, Thank you for the 4 star review regarding your customer service experience with Landmark Home Warranty! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you and provide peace of mind. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 20th, 2022

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Christine Beltran Park City, UT

I called Landmark to add coverage and I was able to speak to a live person in less than two minutes which is a miracle these days. Sarah M took care of my needs so quickly. I would definitely recommend!

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Beltran, Thank you so much for the 5 star review and providing such wonderful remarks regarding your customer service experiences with Landmark Home Warranty and Sarah! Your satisfaction is our utmost priority and we love hearing about your experience, and always appreciate the opportunity to help. Sarah loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 13th, 2022

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Josephine Sorensen Phoenix, AZ

I have been using Landmark for a few years , and have been very happy with their service. Prices are fair, and it’s good to know my home is protected from unexpected repairs.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Sorensen, Thank you so much for the 5 star review and providing such positive feedback regarding your customer service experiences with Landmark Home Warranty over the last 6 years! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you and provide peace of mind. On behalf the entire Landmark team, thank you again! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Apr. 11th, 2022

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Vote 4 Pedro

I just enrolled with Landmark Home Warranty because my best friend recommended them to me. I called and Cynthia F helped me out with my quote and purchase, she was very helpful and patient with me.

4 years ago

Reply from Landmark Home Warranty

Dear Vote 4 Pedro, On behalf of the entire team, thank you so much for the 5 stars and providing such positive remarks regarding your customer service experience with Landmark Home Warranty and Cynthia! We are so happy that you found ease creating your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Cynthia is very helpful, and your kind words really made her day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 25th, 2022

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Barbara Maisonet Nampa, ID

From start to finish, it took almost 3 months to get my dishwasher and have it installed. Completely unacceptable. The installation company you use is AWFUL. They canceled our original appointment without informed us (even though they said they did yet we have no record of an email or phone call from them) so when we called on our appointment day, we were told it had been canceled a month earlier. So, then we had to wait for the dishwasher to be shipped again. Once it was shipped, we were told it wouldn't be installed, even though I had paid to have it installed. They had to schedule a separate day (after the dishwasher was delivered) to have it installed. This installation company was combative and argumentative and it was NOT helpful in any way. Totally unacceptable.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Maisonet, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Your satisfaction is always our number one priority, and we sincerely apologize for the frustration. We have confirmed the dishwasher installation has been completed, and we have also left a voice message for you with our contact information if we may offer additional assistance. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warranty

Mar. 16th, 2022

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Michael Bouey Tucson, AZ

Customer service has been on the rise with Landmark. I have been a customer for 5 years now, and while I have experienced challenges getting issues promptly service; it appears those barriers are now gone. I have renewed again and likely will into the future.

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Bouey, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty! We constantly strive to provide best-in-class service and peace of mind to our valued homeowners and we sincerely appreciate the opportunity to assist with all your home warranty and home services needs. On behalf of the entire team, thank you for choosing Landmark! We truly value your loyal business and look forward to serving you in the future. Landmark Home Warranty

Feb. 21st, 2022

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Laurie Lobert Houston, TX

My home repairs were completed as promised due to the support /expertise that I received from Marcus J. He was in contact with me through the whole process making sure the job was done right.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Lobert, Thank you so much for the 5 stars and sharing such wonderful testimony regarding your customer service experiences with Landmark Home Warranty and Marcus! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Marcus goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 31st, 2022

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Vincent Johnson

I called today for service and dealt with Deanna W in sales. She was amazing! Super helpful, polite, knowledgeable, and just a pleasure to talk to. Thank you Deanna Landmark is lucky to have you!!

4 years ago

Reply from Landmark Home Warranty

Dear Mr. Johnson, Thank you so much for the 5 star review regarding your amazing customer service experiences with Landmark Home Warranty and Deanna! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. We agree! Deanna is exceptional in performing her duties, and your rave review really made her day. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 26th, 2022

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Chetna

A good beginning as there was no fuss or pressure to make our balance payment. Thank you Sales Advisor Sarah for your support. I wish to highly recommend Landmark in future too! Looks the best Home Warranty decision to me.

4 years ago Edited January 6, 2022

Reply from Landmark Home Warranty

Dear Chetna, Thank you so much for the 5 stars and sharing such wonderful testimony regarding your customer service experiences with Landmark Home Warranty and Sarah! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We agree! Sarah goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 14th, 2022

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Julisia Perry Houston, TX

Cynthia F was excellent! This process was painless and informative as she carefully explained the service plans. I look forward to begin my stay with Landmark warranty home services.

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Perry, On behalf of the entire team, thank you so much for the 5 stars and providing such positive feedback regarding your customer service experience with Landmark Home Warranty and Cynthia F! Customer satisfaction is our utmost priority, and we appreciate that you have chosen Landmark for all your home services and home warranty needs. Thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jan. 10th, 2022

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Tamara Higgins Sherman, TX

Christopher S was very knowledgeable, helpful and timely in his responses. He helped me get my home warranty renewed in a matter of minutes with a discount that I was unaware of. Thank you Chris!

4 years ago

Reply from Landmark Home Warranty

Dear Ms. Higgins, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty and Chris! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Christopher goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. On behalf the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 23rd, 2021

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T Richardson Star, ID

Had a few questions so I called in before renewal. Sarah M was very helpful and talked to both my husband and I and answered our questions. She was great!!!! Thanks Sarah!!

5 years ago

Reply from Landmark Home Warranty

Dear T Richardson, Thank you so much for the 5 star review and providing such wonderful remarks regarding your customer service experiences with Landmark Home Warranty and Sarah! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Please know Sarah loved the positive feedback, and enjoyed providing you with her personal assistance. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Oct. 14th, 2021

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Eric Olenslager Eagle Mountain, UT

Landmark Home Warranty has treated me well as a customer and have my recommendation. Christopher S and Marc D in particular have been very helpful and provide great customer service.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Olenslager, Thank you so much for taking the time to write a review regarding your excellent customer service experiences with Landmark Home Warranty, Christopher, and Marc! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider over the last 2 years. We have also shared your rave review with Christopher and Marc, and they are extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. Thank you again for the opportunity! We truly value your business and recommendation look forward to serving you in the future. Landmark Home Warranty

Oct. 13th, 2021

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Staci Ellis

Scott P Is absolutely amazing! My mother recommended the company and Scott explained everything in great detail so that I felt super comfortable with the coverage that I purchased for my home.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Ellis, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Scott! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider. We agree! Scott is very helpful, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Sep. 18th, 2021

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Spencer Cottle Orem, UT

Landmark has been excellent to work with! I purchased a home and had to replace the water heater and get my AC unit checked within the first year. They were so great to work with I renewed for another year. Thank you!

5 years ago Edited January 5, 2022

Reply from Landmark Home Warranty

Dear Mr. Cottle, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our utmost priority, and it is always our distinct pleasure to assist you with all your home warranty needs. Thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Sep. 14th, 2021

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Anna Bennett Phoenix, AZ

Spoke to Paul C this morning, he was so helpful, answered all my questions, I have never had such excellent customer service with any company, he is an asset to your company, Thank you

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Bennett, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty and Paul! Answering your questions and ensuring a seamless plan renewal is our constant pursuit, and we love to hear about your wonderful experience. We agree! Paul is exceptional in performing his duties, and your rave review really made his day. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Sep. 8th, 2021

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Lee Wille Pinetop-Lakeside, AZ

Our experience has been mixed. The class action suit on air conditioner repair didn't help. And the attitude seems to have changed from "We're going to fix it" to "We'll find a way to get out of this if we can." We own multiple properties that have been insured and serviced by Landmark, or companies that it owns, and we wish things would be better.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Wille, Thank you for taking the time to submit a review and provide important feedback regarding your customer service experiences with Landmark Home Warranty. Our top priority is your complete satisfaction while offering comprehensive coverage and quality service, and we appreciate the opportunity to serve as your home warranty provider. We are also committed to restoring your faith in the wonderful services Landmark has to offer and excited to continue to assist you for the renewed term. On behalf of the entire team, thank you for the opportunity. We truly value your business and look forward to serving you again. Landmark Home Warranty

Sep. 3rd, 2021

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Mary Jane Garcia Portland, TX

Cynthia F answered all my questions & was very professional . She did an excellent job addressing all my questions & concerns. I am excited about having Landmark be my Home Warranty Company. Thanks! 😊

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Garcia, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experience with Landmark Home Warranty! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. We agree! Cynthia goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Aug. 31st, 2021

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Fred Alles Layton, UT

Cynthia F was exceptionally helpful in getting my new coverage identified for the next year. She was very informative about options and made sure I knew what all the coverage meant, etc. Thanks Cynthia!!

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Alles, Thank you so much for the 5 star review regarding your exceptional customer service experiences with Landmark Home Warranty and Cynthia! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know Cynthia loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Aug. 9th, 2021

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Judie Ivancovich Austin, TX

I just renewed my home warranty with Alexander J. He was knowledgable, professional and took the time to answer all of my questions - he was great! The entire process took less than 10 minutes - which made it easy!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Ivancovich, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Alexander! We are so happy that you found ease renewing your warranty plan and really appreciate the opportunity to assist with all your home warranty and home service needs. We agree! Alexander goes out of his way to provide excellent customer service, and your kind words truly made his day. On behalf of the entire Landmark team, thank you again! We sincerely value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 16th, 2021

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Mary Antonette Dela Cruz Las Vegas, NV

4 stars since I just purchased our Home Warranty and the start date will be tomorrow, 7/9. Even though there are so many negative reviews about them, I still gave it a try. Hopefully it will be smooth sailing with them. 4 stars because of Melinda G., the agent who helped me with the process and explained everything to me so well.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Dela Cruz, Welcome to Landmark and thank you so much for the 4 star review and remarks regarding your customer service experience with Melinda! Your satisfaction is always our top priority and we are happy you have chosen Landmark for all your home warranty and home services needs. Please know we have also shared your review with Melinda and she was humbled by your kind words and appreciated the opportunity to offer her personal assistance to you. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 14th, 2021

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Rachel Handke Ellicott City, MD

Thank you to Alexander Jacobs for all of your help with answering our questions about the home warranty and getting us signed up quickly and efficiently! Great customer service!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Handke, Thank you so much for the 5 star review regarding your customer service experience with Landmark Home Warranty! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. Please know Alexander loved the positive feedback, and he enjoyed providing you with his personal assistance. On behalf of the entire Landmark team, thank you for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 13th, 2021

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James Orem, UT

Renewing my Landmark Home Warranty policy over the phone couldn't have been easier. Mr. Alexander Jacobs was very helpful and professional. He explained my options and the entire phone call took less than 4 minutes.

5 years ago

Reply from Landmark Home Warranty

Dear James, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Alexander! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. Please know your review made Alexander's day, and he appreciated the opportunity to help and the positive recognition. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Jul. 12th, 2021

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Sophie S Santa Monica, CA

They do what they say they will do, pricing is transparent and their customer service team is helpful and responsive. Alexander J is particularly helpful, he is great to work with and I really appreciate his help!

5 years ago

Reply from Landmark Home Warranty

Dear Sophie S., Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Alexander! Our top priority is your satisfaction and to ensure the process is hassle free, and it makes us extremely happy to know how well this has worked for you. We agree! Alexander is very helpful, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jul. 1st, 2021

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lafe lee Nampa, ID

After our central air went out they were very quick in sending someone to help us. Having difficulty getting the new one put in due to trouble finding the right size. After several attempts to get help thru emails and phone calls Joanna B was able to get things moving faster. Wonderful customer service on her part.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Lee, Thank you so much for the 4 star review regarding your customer service experience with Landmark Home Warranty! Our top priority is your satisfaction, and we appreciate the opportunity to serve as your home warranty provider. Please know your situation was very important to Joanna and she really appreciated the opportunity to advocate on your behalf to ensure positive resolution, and your kind words made her day. On behalf of the entire team, thank you for entrusting Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 25th, 2021

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Mike W Boerne, TX

This is the second time I've gotten to work with Erin P in the Landmark Authorizations department, and once again she exceeded my expectations! Made the whole warranty claim process seamless! Thanks, Erin!

5 years ago Edited September 20, 2021

Reply from Landmark Home Warranty

Dear Mike W., Wow! Thank you so much for the 5 star review and glowing remarks regarding your customer service experience with Landmark Home Warranty and Erin! Your satisfaction is our number one priority, and we love the positive feedback and always appreciate the opportunity to help. We agree! Erin goes above and beyond, and was happy to advocate on your behalf to correct and fast track the repair process. On behalf of the entire team, thank you for entrusting Landmark! We truly value your business and look forward to serving you again. Landmark Home Warranty

Jun. 3rd, 2021

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Scott Simpson Nevada, TX

Landmark was unable to find a contractor who services our area, so we had to find a company to complete the repairs and had to pay out of pocket which was a bit stressful. Nikkie W went above and beyond to get us reimbursed!! Keep up the good work Nikkie!!!

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Simpson, Thank you so much for the 4 star rating regarding your customer service experience with Landmark Home Warranty and Nikki. Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist. Please know your review made Nikki's day, and she appreciated the opportunity to advocate on your behalf to ensure a seamless reimbursement experience. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Jun. 3rd, 2021

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Matthew Gutzmer Henderson, NV

Alexander J was very nice and professional. I already had a good experience with the company when my water heater failed, and I didn’t hesitate at renewing service for piece of mind.

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Gutzmer, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Alexander! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. We agree! Alexander is very professional, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Jun. 1st, 2021

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Mike Boise, ID

Alexander J. knew exactly what my current coverage was and what the upgrade options would do for me. I appreciate his knowledge and quick responses. It made for a very concise call.

5 years ago

Reply from Landmark Home Warranty

Dear Mike, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Alexander! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. We agree! Alexander is very knowledgeable, and your positive feedback and kind words really made his day. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 5th, 2021

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Marie Houston, TX

Happy to renew my annual contract with LHW! LHW brings me security that my needs are covered in the event of an appliance or system repair/replacement, and Fred F. was super helpful with my renewal!

5 years ago

Reply from Landmark Home Warranty

Dear Marie, Thank you so much for the 5 star review and positive testimony regarding your outstanding customer service experience with Landmark Home Warranty and Fred! Your peace of mind regarding the contract renewal was extremely important to Fred, and he appreciated the opportunity to offer his personal assistance and is humbled by your kind words. On behalf of the entire team, thank you for entrusting Landmark with all your home warranty and home services needs! We value your business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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Patricia Haranczak Phoenix, AZ

We were gifted with a Landmark Home Warranty last year when we bought our house. I had some questions before renewing our home warranty for the next year. Spoke to Alexander J. in Customer Service who patiently and clearly answered all of my coverage questions. We decided to renew at the end of the conversation.

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Haranczak, On behalf of the entire team, thank you so much for the 4 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty and Alexander! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Please know your review made Alexander's day, and he appreciated the opportunity to help and the positive recognition. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Apr. 1st, 2021

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tana hayes Houston, TX

Fred did an awesome job helping me pick a warranty that fit our home!! He was even able to give me a discount!! He explain things in easy language so I can understand and also was very nice!!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Hayes, Thank you so much for providing Landmark Home Warranty with a 5 star review and such positive remarks regarding your customer service experiences with Fred! Our top priority is your satisfaction with all your home warranty and home services needs, and we love the positive feedback and always appreciate the opportunity to help. We agree! Fred goes above and beyond, and truly embodies the caliber of service Landmark strives to provide. On behalf of the entire team, thank you again! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty

Mar. 25th, 2021

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Sandra Persico San Tan Valley, AZ

Called this morning to renew my home warranty, I had the pleasure of working with Alexander J. , very kind , very polite, and handled everything very quickly, and professionally

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Persico, Thank you so much for providing Landmark Home Warranty with a 5 star review and such positive remarks regarding your customer service experiences with Landmark and Alexander! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. Please know Alexander really enjoyed speaking with you and offering his personal assistance. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Mar. 15th, 2021

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Julio Dieppa Phoenix, AZ

Just joined Landmark as a new customer. MELINDA G was amazing at explaining all the details of the warrranty. She was really good!!!! BTW... Hopefully some day you'll cover Mini-splits!

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Dieppa, On behalf of the entire team, thank you so much for 5 star review and providing such positive remarks regarding your amazing customer service experiences with Landmark Home Warranty and Melinda! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. Please know Melinda loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Mar. 10th, 2021

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Pamela. Dugan Meridian, ID

Long time customer of Landmark Warranty. They are quick and efficient and scheduling needed appointments for service happens quickly. Fred F. made the renewal process fast and easy! Thank you Fred!

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Dugan, Thank you so much for 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Fred! Our top priority is your satisfaction and to provide the most comprehensive coverage in the industry, and we love the positive feedback. Please know Fred enjoyed speaking with you and offering his personal assistance. Thank you again for choosing Landmark for all your home warranty and home service needs! We truly value your continued loyalty and look forward to serving you in the future. Landmark Home Warranty

Feb. 24th, 2021

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Bdickson Roseburg, OR

It’s always been easy to get ahold of someone, however the customer service reps haven’t always spoken the best English which can be frustrating. Our problems have been taken care of and the contractors who come out have been great!

5 years ago

Reply from Landmark Home Warranty

Dear Bdickson, Thank you so much for the 4 star review and positive remarks regarding your customer service experiences with Landmark Home Warranty and our spectacular service contractors! Your satisfaction is always our number one priority and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Feb. 16th, 2021

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Daphne Munro Phoenix, AZ

It was fun. I had a plumbing issue at one of my rental properties. One guard sent out some plumbers from Collins plumbing who misdiagnosed my issue. It wasn’t a clog it was a broken pipe. Then the battle started it took One guard a week to send another competent company out to diagnose the issue and finally the repairs where being done and my renter could Finally Move Back in

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Munro, Thank you for taking the time to write a review and provide important feedback regarding your recent service experience with Landmark Home Warranty. Our top priority is customer satisfaction and to service our homeowners as quickly as possible, and we apologize for the frustration. Your testimony plays a vital role in our quality assurance and provides great insight on how we can improve to better serve our valued homeowners. Thank you again for allowing Landmark the opportunity to serve you. We truly value your business and hope to restore your trust in Landmark and the great service we offer. Landmark Home Warranty

Jan. 20th, 2021

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Sharon Bailey San Francisco, CA

Cynthia F was GREAT helping me renew 2 contracts and add a third contract. She found several discounts that made me happy. She was very pleasant and extremely nice. Thank you.

5 years ago Edited December 30, 2021

Reply from Landmark Home Warranty

Dear Ms. Bailey, Thank you so much for the 5 star review and providing such amazing testimony regarding your customer service experiences with Landmark Home Warranty! Providing best-in-class service performed by friendly associates and extending the most comprehensive coverage in the industry is exactly what we strive to do, and we are extremely happy to hear this has been your experience. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Dec. 18th, 2020

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JoAn Garden City, ID

I spoke with Alexander J today and as always the service was great. Alex was very professional and knowledgeable and very pleasant to work with. Thank you for the superior service, Alex.

5 years ago

Reply from Landmark Home Warranty

Dear JoAn, Thank you so much for the 5 star review and providing such positive testimony regarding your customer service experience with Landmark Home Warranty and Alexander! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. Please know your review really made Alexander’s day, and he appreciated the opportunity to speak with you and offer his personal assistance and contract knowledge. On behalf of the entire team, thank you for choosing Landmark! We truly value your business and look forward to serving you soon. Landmark Home Warranty

Dec. 10th, 2020

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Kanuto Tucson, AZ

Landmark has been very responsive whenever we have had problems. They work with very reputable service providers and we have found them to be courteous and professional. .

5 years ago

Reply from Landmark Home Warranty

Dear Kanuto, Thank you so much for the 5 star review and positive testimony regarding your exceptional service experiences with Landmark Home Warranty! Your satisfaction is always our number one intent and we are excited for the opportunity to connect you with fast and friendly professionals that are dependable and timely. On behalf of the entire team, thank you for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you again. Landmark Home Warranty

Dec. 10th, 2020