Global Home Protection

• Multiple Plans Available
• Local Pre-Screened Technicians
• New Customer Perks
• Low $45 Service Call Fee
• Workmanship Guarantee
• Money-Back Guarantee
• 24/7 Claims Department
• Benefits for Rental Property Owners
• Informative Blog

Multiple Plans Available

As with most providers in the industry, Global Home Protection offers three basic coverage plans to choose from, one that covers systems, one that covers appliances, and a comprehensive plan that covers both. This model often shows a large discount for buying more home warranty coverage in bulk, and that is true of this company as well.

• Major Appliances Plan — $399.99–$499.99 per year
• Major Systems Plan — $349.99–$449.99 per year
• Diamond Plan — $499.99–$699.99 per year

Subscribers to the GHP Diamond also get coverage for three extras, including the garage door opener, which commonly makes a regular list. 

Customize your warranty with Global Home Protection. As with most home warranty companies, consumers have the opportunity to customize their coverage with add-on policies. Here are some examples that people will see with GHP, depending on availability:

• Central vacuum 
• Freezer (Standalone)
• Icemaker (In-fridge)
• Lawn sprinkler
• Oven/Range/Stove/Cooktop (Additional)
• Pellet stove
• Pool/spa
• Refrigerator (Additional)
• Roof leak (Limited)
• Septic system
• Septic tank pumping
• Sump pump
• Water softener
• Well pump

Local Pre-Screened Technicians

All Global Home Protection technicians are locally based,pre-screened, and licensed, so you don’t have to worry about receiving poor quality service techs who aren’t prepared to correctly service your home’s systems and appliances.

Many home warranty companies make their customers hire their technicians, making it easier for consumers who want a simple process and requiring less effort to reach a solution.

New Customer Perks

If you sign up as a new GHP customer, you may be eligible for a free month of coverage. The warranty specialist also offers discounted promotions, like its current offering of $200 off for new customers. 

Low $45 Service Call Fee

Service call fees are payable each time a service pro comes over to diagnose an item, whether it ends up being covered or not.

With Global Home Protection, the service call fee starts at just $45. This price is one of the lower deductibles available in the industry. Through our research, we have found that most companies' service call fees start at about $40 on the low end, but range up to over $100 on the high end. We have even seen competitors with a standard $150 service call fee.

Workmanship Guarantee

According to the GHP terms and conditions, workmanship guarantees are 30 days for labor and 90 days for parts. If you have an appliance or home system repaired, but the issue recurs, you don't have to pay further service fees for additional work needed on the same covered issue, if it happens within the listed terms. 

Money-Back Guarantee

Each contract from Global Home Protection includes a 30-day money-back guarantee. This guarantee is helpful in case you change your mind. 

24/7 Claims Department

Customers can submit a claim 24/7 to the GHP claims department. 

Benefits for Rental Property Owners

If you are looking to cover two or more properties with a home warranty policy, Global Home Protection offers discounts. 

Additionally, with service from this provider, it's simple to have your tenants or property management submit claims to GHP. A policyholder just has to get an individual's permission and have them individually on file.

Informative Blog

Both new and experienced homeowners should take advantage of Global Home Protection's blog. In fact, the blog has hundreds of articles covering nearly every home-related topic. If you're looking to purchase a new home, you may want to read Global Home Protection's Real Estate Market Guide or the article about tips and tricks for new homeowners.  

If you've been a homeowner for years and are all settled in, you may want to check out a maintenance guide for one of your major appliances (like your microwave, swamp cooler, or water heater) or the article on how to save money while on vacation. Whatever the case, there is a blog article for everyone and it's completely free. 

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• No Online Pricing Information
• No Service in Alaska or Hawaii
• 30-Day Waiting Period
• Emphasis on Maintenance
• Cancellation Fee

No Online Pricing Information

Although Global Home Protection lists its offered packages and the home systems and appliances they cover, it does not provide any pricing information on its corporate website, other than mentioning coverage starts at about $1 per day. This lack of detailed cost information makes it difficult to compare Global Home Protection’s prices against other home warranty companies. 

To receive pricing information about your specific warranty needs, you’ll need to request a quote online or call a customer service representative.

Annual pricing is disclosed in the company’s Google profile. The company should consider disclosing other important information that customers want to know, including the following:

• Monthly rates 
• Pricing differences for houses over 5,000 feet
• Pricing for the special optional coverage
•  What affects the service call rate 

No Service in Alaska or Hawaii

Global Home offers warranty contracts for people in most parts of the United States; however, its coverage area does not include Alaska or Hawaii.

30-Day Waiting Period

When you purchase a home warranty policy from this company, your coverage only starts after a 30-day wait period. However, if you previously were covered by a home warranty policy, you may be able to cut the waiting period. You may need to provide proof of prior coverage, with no lapse between your old contract and your new one. 

To be eligible, you must provide this proof of prior coverage (with a reputable provider) within seven days of ordering a Global Home Protection Policy.

The policy doesn't cover any pre-existing conditions, whether you knew about them or not. The company explains: "During the first 30 days of the Coverage Period (as described in Section B above), GHP is not liable for replacement of entire systems or appliances, or replacement of boards, pumps, compressors, and motors as applies to any covered system or appliance."

Emphasis on Maintenance

Many things can void a home warranty policy; poor maintenance is a primary culprit. 

For your covered items to be "covered," you need to perform normal maintenance. In this case, the company defines that as maintenance once a year by a professional. 

The company states in its terms and conditions that it "reserves the right to request up to three (3) years worth of maintenance records and/or pictures, and the owner’s inability to provide the same may result in denial of coverage."

Cancellation Fee

You can transfer to a new owner easily, at any time, but what if you just want to cancel your warranty contract?

The answer depends on how much time has elapsed since your order date. 

• Before 30 days — You are eligible for a full refund of your contract fees, less any service costs, which most people won't have because of the 30-day waiting period.
• After 30 days — You are eligible for a prorated refund for the period you have already paid for but hasn't happened yet, less a $75 fee, and any service costs incurred by GHP. 

If costs incurred by the provider are more than your refund amount, then you will not get a refund. If you have outstanding claims, you are still responsible to pay them. You must cancel in writing, but you can do it with regular mail or email.