Best Company badge 10,000 Reviews American Home Shield Logo

American Home Shield

star star star star star_border

6.8

Overall Score

cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jody Steinlauf

All service requests get completed quickly

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Karrie Wojciechowski

It took almost 3 wk to get a new water heater because you sent the wrong plumber out the first time and the second took their time coming out

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Beverly Williams

They were timely, professional and the efficient

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

April

Responded to and repaired our issues quickly.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yolanda Solís

They have fast service,efficient & professional personnel.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Frustrated

Can't get thru on the phone after 1+ hr wait. Can't get the technician to call me back with a return service request to fix the original issue.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kathy Thompson

They have always delivered as promised and always timely.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ronald Smith

Fast and good get service make fix and go go my ac

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dominique

AHS has Quick response and good coverage

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Gladys Scourtias

Good. They raised my price after too many visits and now they cancelled my renewal.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Claudio Zamponi

immediate feedback and immediate solution

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jenn

We had to use our warranty and it was quick and easy.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Stoehr

Awesome service great response and very happy.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nader

Good company, prompt and get the job done

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David

They came out and lived up to their contract

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bethany Stivers

All of my claims have been covered 100%.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Jasper

They raised their monthly rate again last month, electrical work in this area is horrible

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Simon

Ease of registering a service call. Good companies that they contract with.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Gayle Haney

They only send resource s that only fix with bandages so that they can keep returning to repair with another bandaid.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ed Zachary

Did what was asked, and woek was done great.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Smith

Their promptness in response to my claim.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leona Rehm

Generally quick response and contractors are professional.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

JoAnn Timm

I usually get assigned a company within a few monutes.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Thurman

great service very professional personal! Tank You!

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donna Kyle, TX

Home Shield is prompt, courteous, straight forward!

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cheyenne olmedo Round Rock, TX

They were very courteous and knowledgeable

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lyrrae Phoenix, AZ

easy to work with, fast effective response

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ada Surprise, AZ

The techician was fast. knowledgeable and professional

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Reann C Moretto Roswell, NM

Always courteous, fast and very reliable!

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Melissa Moore Las Vegas, NV

They responded to my needs quickly and accurately

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

IC Van Nuys, CA

I rated them this way because the online system is easy to use.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terryl Thomas Fresno, CA

On time, reliable, referred someone out right away.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ray Stone Issaquah, WA

Fast responses, low fees, great coverage.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

R. W. Anchorage, AK

Good coverage and great customer service

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sheri Sines Martinsburg, WV

Love them!! They are fast at getting someone out to you.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Don Hamilton, OH

They have always been helpful with repairs

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Darrell Schmelz Mooresville, IN

They had prompt service and fixed problem.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nancy Siriano Bensenville, IL

I rate them the highest because they offer prompt service.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Glori Sternickle Winnebago, IL

Always fast service and updates on service appts.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

SHarri Fort Worth, TX

I am happy with the response when I place a work order

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Johns Houston, TX

They need more call takers for special issues to get resolved.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Aaron Zimmerman San Antonio, TX

Quick response, professional contractors in their network

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lorena Tellez Round Rock, TX

Professionalism and promptness to the issues

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Stella Odessa, TX

first service requested in August no issues

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cheryl Charlotte, NC

Having the AHS policy saved me almost $1000.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Donahue Douglasville, GA

They were negligent in contacting me when my delivery date changed. The date changed twice.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Richard Ticks Spring, TX

So hard to get a hold of when there is a problem. Stayed on hold over 1 hour. Finally hung up feeling that was what they were hoping you do.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mallory Amarillo, TX

The process is very easy and its super affordable.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elizabeth Pacheco Winchester, CA

Fast service and they fix my Refrigerator.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nadine Zygowiec Matthews, NC

Service was prompt and took care of my problem.

6 years ago