Name: American Home Shield
Rating: 4.0

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Verified Customer

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LAVERNE MINTER Washington, DC

Always sends good companies to perform repairs.

5 years ago

Reply from American Home Shield

Hi Laverne,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 10th, 2021

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Verified Customer

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Lourdes Bonita, CA

Prompt service , polite customer service

5 years ago

Reply from American Home Shield

HI Lourdes,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 10th, 2021

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Verified Customer

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Loretta Beasley Brandon, MS

The best! Quick service and exactly as advertised

5 years ago

Reply from American Home Shield

Hi Loretta. Thank you for telling us about your service experience. We strive to provide you with prompt and reliable service. We so happy that you are enjoying your coverage with AHS.

Aug. 10th, 2021

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Verified Customer

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Tina Robinson Fredericksburg, VA

Easy working with the associates and the vendors.

5 years ago

Reply from American Home Shield

Hi Tina,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 10th, 2021

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Verified Customer

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Mary Hesidence Dawsonville, GA

Continuous effort to help fix my air conditioner

5 years ago

Reply from American Home Shield

Hi Mary,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 10th, 2021

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Verified Customer

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Matthew Dudley Pleasant Hill, IA

They are always helpful if I have to call them

5 years ago

Reply from American Home Shield

Hi Matthew. We are so glad that you took time to write a review. It is our goal to prvide you with service you can count on. Thank you for choosing AHS to take the hassle out of your home repair needs.

Aug. 10th, 2021

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Verified Customer

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Michael Cardillo Shelbyville, IN

Poor customer service. Difficulty in speaking to a live English speaking person. I don't feel valued as a customer

5 years ago

Reply from American Home Shield

Hi Michael. I am sorry to hear that your repair needs were not met. We are here to address your concerns. I would be happy to speak with you to further address this matter.

Aug. 11th, 2021

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Verified Customer

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Olivia Mesa, AZ

Air conditioning got fixed. It was great

5 years ago

Reply from American Home Shield

Hi Olivia. We are so happy that you repair need was resolved to your satisfaction. We can't wait to work with you again. Thank you for trusting AHS.

Aug. 10th, 2021

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Verified Customer

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Sandra Houston, TX

Great, fantastic, good service. Bradley the greatest

5 years ago

Reply from American Home Shield

Hi Sandra. It's great to hear that you are pleased with the service provided. Thank you for choosing AHS as your home warranty company. Please contine to let us know how we are doing.

Aug. 10th, 2021

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Verified Customer

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Patricia Moore Jackson, MS

My experience with AHS is been very good. The companies are very professional.

5 years ago

Reply from American Home Shield

Hi Patricia,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 13th, 2021

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Verified Customer

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Bradley Nasiff San Diego, CA

Easy to use and quick response for the service we required

5 years ago

Reply from American Home Shield

Hi Bradley,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 9th, 2021

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Verified Customer

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Veronica stowe Lancaster, CA

Easy with app and fast service. Good contractors.

5 years ago

Reply from American Home Shield

Hi Veronica,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 9th, 2021

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Verified Customer

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David Stiner Zillah, WA

The customer service is great! Also, it is easy to submit a work order online.

5 years ago

Reply from American Home Shield

Hi David. Thank you for letting us know about the great experience you have had and we are so happy that you have been able to request service on line with ease. We look forward to providing you with great service for you rnext repair need as well.

Aug. 10th, 2021

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Verified Customer

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Jeffrey L Reises Bradenton, FL

The plumber came right on time and fixed the leak

5 years ago

Reply from American Home Shield

Hi Jeffrey. We know how important your time is so we strive to provide you with prompt and dependable service. We are so happy that you let us know how pleased you were with your service experience. Thank you for choosing AHS.

Aug. 9th, 2021

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Verified Customer

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James Joseph Belleville, IL

very quick to respond to replacing the frig. Unbelievable.

5 years ago

Reply from American Home Shield

Hi James. It is great to know that you were pleased with the response time for replacing your refrigerator. We look forward to taking care of your next repair need to you satisfaction as well.
Thank you for trusting AHS.

Aug. 9th, 2021

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Verified Customer

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Shelley Astoria, OR

Great website and response time to request

5 years ago

Reply from American Home Shield

Hi Shelley,
Thank you for your feedback! We hope you continue to enjoy American Home Shield!

Aug. 3rd, 2021

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Verified Customer

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steve oaxaca Fresno, CA

Promt and knowledgeable. Friendly and speaking clearly

5 years ago

Reply from American Home Shield

Hi Steve,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 3rd, 2021

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Verified Customer

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Thom Sopcich Henderson, NV

Excellent service and quick response to garage door

5 years ago

Reply from American Home Shield

Hi Thom,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy it!

Aug. 3rd, 2021

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Verified Customer

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Vyvyca Walker Whiteland, IN

I like that they quickly find contractors to fix my problems.

5 years ago

Reply from American Home Shield

Hi Vyvyca. Thank you for taking time to rate your home warranty experience. We are happy to hear that you are pleased with the response time of the contractors. We welcome your
feedback. Please continue to let us know how we are doing.

Aug. 5th, 2021

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Verified Customer

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Tyler Brown Wichita Falls, TX

Horrible. Got a service contractor who came out and then never answered my calls or put in repair diagnosis and all I was told was to wait.

5 years ago

Reply from American Home Shield

Hi Tyler. Thank you for letting us know about your service experience. We are here to address your concerns. I would be happy to speak with you further to assist with a resolution to this issue.

Aug. 4th, 2021

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Verified Customer

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Andrew Fayetteville, NC

Easy, prompt, and convenient! Would recommend!

5 years ago

Reply from American Home Shield

Hi Andrew,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 3rd, 2021

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Verified Customer

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Beth Andersen-phillips Jensen Beach, FL

Prompt, repaired problem correctly, courtesy

5 years ago

Reply from American Home Shield

Hi Beth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 4th, 2021

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Verified Customer

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Cassandra Rosenberg, TX

They were available to assist and answer my questions.

5 years ago

Reply from American Home Shield

Hi Cassandra,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 4th, 2021

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Verified Customer

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Daniel Klain York Haven, PA

Worked very well was quickly accomplished and done professioally

5 years ago

Reply from American Home Shield

Hi Daniel,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 24th, 2021

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Verified Customer

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ed hickd Knoxville, TN

on time professional well pleased and courteous

5 years ago

Reply from American Home Shield

Hi Ed,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Aug. 3rd, 2021

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Verified Customer

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Gina Hampton, VA

The A/C Technician was professional and timely

5 years ago

Reply from American Home Shield

Hi Gina,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 3rd, 2021

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Verified Customer

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Johnny Samuel Shreveport, LA

Listen to my concerns and fulfilled my need in a range

5 years ago

Reply from American Home Shield

Hi Johnny,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 4th, 2021

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Verified Customer

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Joy Hallum Fort Worth, TX

I have had a great experience with American Home Shield

5 years ago

Reply from American Home Shield

Hi Joy,
Thank you for your feedback! We hope you continue to enjoy American Home Shield!

Aug. 3rd, 2021

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Verified Customer

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Keith Hankins Plano, TX

Great coverage, reasonable prices, and responsive service!

5 years ago

Reply from American Home Shield

Hi Keith,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Aug. 3rd, 2021

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Verified Customer

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Maria J Evaro Bakersfield, CA

Not to happy took for ever to get a AC company out and my house still not getting cool

5 years ago

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Verified Customer

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Marie Harris Rex, GA

I have a water leak, and I feel as if no one is trying to help me. The water heater was replaced by AHS and that cost me $850.

5 years ago

Reply from American Home Shield

Hi Marie. I am sorry to hear that you have a water leak. I can see why this would be upsetting. I would be happy to speak with you to assist with resolving this issue.

Aug. 4th, 2021

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Verified Customer

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Marsha Gillespie Lamar, MS

American Shield is the worst. I have had issues with them since December and it is still not resolved. I am seriously considering dropping my plen.

5 years ago

Reply from American Home Shield

Hi Marsha. We are really sorry to hear that you have an issue that has not been resolved for several months. Thank you for letting us know. I would be happy to speak with you so that I can assist with a resolution.

Aug. 4th, 2021

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Verified Customer

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Robert Herndon Lawrenceville, GA

Website was not updated with new contract information. Had to place a call for service.

5 years ago

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Verified Customer

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Sharon Cypress Fort Lauderdale, FL

quick and efficient they always come through!

5 years ago

Reply from American Home Shield

Hi Sharon,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Aug. 3rd, 2021

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Verified Customer

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Sharon N Darby Indianapolis, IN

Quick response, excellent choice for service

5 years ago

Reply from American Home Shield

Hi Sharon,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy it!

Aug. 3rd, 2021

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Verified Customer

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Audrey Evans Marshallville, GA

Great service response! Excellent value for plan coverage!

5 years ago

Reply from American Home Shield

Hi Audrey,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Aug. 3rd, 2021

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Verified Customer

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Cheri McElroy Bradenton, FL

No problem with getting repairman out to fix my toilet. All went well

5 years ago

Reply from American Home Shield

Hi Cheri,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 17th, 2021

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Verified Customer

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Hollie Hampton, VA

Great coverage but needs to do renewal pricing and procedures differently

5 years ago

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Verified Customer

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James R. Russell, M.D. Miramar Beach, FL

It has been very timely and professional. I am well pleased

5 years ago

Reply from American Home Shield

Hi James,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Aug. 3rd, 2021

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Verified Customer

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Leonard Marshall, TX

AC problems - great service. Fixed in under 30 minutes.

5 years ago

Reply from American Home Shield

Hi Leonard,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 3rd, 2021

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Verified Customer

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Georgia Man Cartersville, GA

Excellent service technician. Great, prompt service.

5 years ago

Reply from American Home Shield

Hi Georgia,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Aug. 3rd, 2021

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Verified Customer

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Russell North Las Vegas, NV

My a/c went out. Got it fixed in 30 minutes.

5 years ago

Reply from American Home Shield

Hi Russell,
Thank you for your feedback about your service experience! We hope you continue to enjoy American Home Shield!

Aug. 3rd, 2021

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Verified Customer

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Sherry Wirick Delaware, OH

response from customer service was exceptional

5 years ago

Reply from American Home Shield

Hi Sherry,
Thank you for your feedback about your service experience! We hope you continue to enjoy American Home Shield!

Aug. 3rd, 2021

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Verified Customer

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Tammy Doty Springdale, AR

They almost always get people that know what they are doing.

5 years ago

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Verified Customer

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John Irving, TX

They did a thorough job on repsirs to an sir conditioning unit.

5 years ago

Reply from American Home Shield

Hi John,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Aug. 17th, 2021

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Verified Customer

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Joe Covington Mechanicsville, VA

Very good company to deal with. Response time is very quick

5 years ago

Reply from American Home Shield

Hi Joe,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 24th, 2021

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Verified Customer

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Doreen Houston, TX

Very good experience on all service requests

5 years ago

Reply from American Home Shield

Hi Doreen. It is really wonderful that you have had great experiences on all of your service requests. We understand how important it is to provide service you can count on. Thank you for choosing AHS to do that for you.

Aug. 3rd, 2021

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Verified Customer

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Brown Montrose Heights, VA

Very good service, timely, good customer service, friendly.

5 years ago

Reply from American Home Shield

Hi Brown,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Aug. 24th, 2021

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Verified Customer

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Katienna Elizabeth Brown-Gardner Daytona Beach, FL

Ac went out took two days but a repair guy came and handled it no problem

5 years ago

Reply from American Home Shield

Hi Katienna,
We appreciate your feedback and hope you continue to enjoy American Home Shield and the coverage we provide!

Sep. 1st, 2021

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Verified Customer

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Jason Luna Indio, CA

AC went out, set up appointment online. Super easy

5 years ago

Reply from American Home Shield

Hi Jason. Thank you for letting us know how easy it was to request service on line. We are here to take the hassle and stress out of home repairs. We look forward to working with you for many more years to come.

Aug. 3rd, 2021