Frontpoint: Read 3,077 User Reviews From Real Homeowners

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Patricia Santiago Hazelwood, MO

good alarm system and is trustworthy but it is a little more expensive monthly than other systems

7 years ago

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Prashanth Amarillo, TX

App enabling the system arm/ dis-arm should be free [Use Kano-model to be the market leader and drive innovation]

7 years ago

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Lois Cedar Bluff, AL

2 times I opened the door and forgot to put the code in and they called in less than a minute.

7 years ago

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Matthew Raleigh, NC

They are reliable, friendly, and extremely clear and easy to understand.

7 years ago

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Natalie Towanda, IL

It all works fine, it does what it's supposed to and it's great.

7 years ago

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Brandi Joppa, MD

Whenever I call, I get a real person. But, a lot of our systems go offline frequently.

7 years ago

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Anonymous Mount Juliet, TN

Any time I have called, they answered promptly and gave me feedback.

7 years ago

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Courtney Frederick, MD

It's a little bit outdated, but it's a pretty good deal I guess.

7 years ago

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Norbert F. Rogers II Hillsboro, OR

I like Frontpoint because of its availability on my I Phone.

7 years ago

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Angela

Great, I like the products they offer and their service is excellent.

7 years ago

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Alex Bolt Wheaton, IL

Customer service is top notch and the ease of setup and use is unparalleled

7 years ago

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Sira Franklin Park, IL

Really good great service their equipment is great and very easy to install.

7 years ago

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Judy Cibolo, TX

The customer service has extended hours. The device was very easy to install.

7 years ago

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John Vero Beach, FL

Customer service responds fast. The system has been very reliable.

7 years ago

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Greg Vero Beach, FL

Customer service is the best I've experienced. Products are excellent.

7 years ago

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thomas siano Smithtown, NY

customer service is great techs are very knowledgeable regarding products

7 years ago

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Barb Santa Fe, NM

Very positive experience. Customer support has been excellent.

7 years ago

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Kevin Philadelphia, PA

Very satisfied..great customer service and all sensors work as they should

7 years ago

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Josh Lakeville, MN

Great we love our system and we are thinking of ways to add on to it alreayd.

7 years ago

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Jose

Easy setup and good customer support when it was needed. Good product.

7 years ago

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Katelyn Mabry Nashville, TN

Great company! If I need help it''s a phone call away and they are great!

7 years ago

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Angelica Tampa, FL

Easy delivery, able to install without problems. Easy to follow instructions

7 years ago

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Matt

Excellent customer service and convenient plug and play setup.

7 years ago

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Patrick Beccia La Mirada, CA

Excellent service, excellent product. I sense team work working well.

7 years ago

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Patricia Peoria, AZ

Very professional, understanding to clients needs and very helpful.

7 years ago

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Annette Guiliani New Port Richey, FL

Easy to order and install. Customer service is very helpful.

7 years ago

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Don Scroggs Leander, TX

service works as presented but the monthly cost is higher than most other services

7 years ago

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D. Smith North Port, FL

They are friendly and make sure that your needs are met with satisfaction.

7 years ago

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Anonymous

They've got a few issues, but they've been good to call us. It's somewhat easy to set up.

7 years ago

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Yvonne

One time the alarm went off and they called me right away within seconds.

7 years ago

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Alvin Denver, CO

Every time I have needed them they were right there, but the phone app doesn't work that well.

8 years ago

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Erica Humble, TX

It's easy to use and I've never had issues getting someone to respond to me.

8 years ago

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Chauncey Ballinger, TX

They respond immediately. Everything I purchased has been good equipment.

8 years ago

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Nelson Raleigh, NC

Customer service is good, when I call, I speak to somebody, not a computer.

8 years ago

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Gerald Petal, MS

Everytime I call them, they've been able to resolve the issue immediately.

8 years ago

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Randy Creston, CA

Great security and service looked at many this is the best bang power buck

8 years ago

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Chris Paul Prattville, AL

Ease of use! Great company to use.Have had no bad experiences

8 years ago

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Correy Lawrenceville, GA

Great experience so far, all devices comes pre programmed for your panel.

8 years ago

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Bharat

Excellent DIY home security system and great customer service!!

8 years ago

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Charles

From product/service to helping set up my system, they were great.

8 years ago

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Paul Philadelphia, PA

The customer service solved any questions I have had all the way.

8 years ago

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Charlotte Indianapolis, IN

They are a really good company. I like that the system is moveable.

8 years ago

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H&E Jacksonville, FL

I've had the systems since February and it's still not working. I'm waiting for more features to come in. It's a horrible company to work with and horrible customer service.

8 years ago

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Barbara

Front point's equipment was pretty easy to install and it is user friendly.

8 years ago

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CN

Excellent service. Get products that do not need hard wire installation

8 years ago

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Ismael Ferrer

Excellent customer service and helpful. product was easy to install

8 years ago

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Ronnie Alvarez

Customer Service is Outstanding. I would not change a thing.

8 years ago

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Cheryl Rybicki Buffalo, NY

Quick response is fantastic, you really get your moneys worth!

8 years ago

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Shannon Eagle Mountain, UT

Box loses connection with host too much without explanation. It usually comes back itself.

8 years ago

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Jordan Cleveland, GA

Frontpoint's customer support and equipment are both really good.

8 years ago

Frontpoint Reviews