Frontpoint

• Exceptional Customer Service
• Frontpoint Cost
• Evergreen 20% off Smart Home Security
• Customizable Home Security Packages
• Multiple Professional Monitoring Plan Options
• High-Tech Equipment Options
• Frontpoint Smartphone App
• No Hidden Fees
• Easy DIY Set Up (30 Minutes or Less)
• 30-Day Risk-Free Trial
• Three-Year Warranty
• No Long-Term Commitment
• Financing Option with No Credit Check

Exceptional Customer Service

Frontpoint strives to combat many of the issues prevalent in the security industry, namely a reputation of high-pressure sales, poor customer service, and hidden fees. According to current customers, Frontpoint's overall service is unmatched in the industry, and some even claim it's the best customer service department they've ever worked with.

Frontpoint Cost

Frontpoint's home security services start at $44.99 per month. Upfront package costs for a Frontpoint Security system range from $255.96 to $479.90. The higher-priced packages include additional security equipment, security cameras, and live video streaming. Frontpoint also has no hidden fees for its monitoring service.

Evergreen 20% off Smart Home Security

Frontpoint offers 20% off its smart home security every day as part of its standard offer. This price will be additionally discounted for seasonal specials. The prices we list below take into account the 20% off offering.

Customizable Home Security Packages

Frontpoint doesn't want to stick you with a standard system with limited options. Frontpoint believes you should have the versatility and customization to create a home security system that will work best for you and your family, so the company gives customers the ability to build their own home security packages.

You can create your own customized package on Frontpoint's website. 40 percent of Frontpoint’s customers choose to build their own security package. 

Every piece of equipment on the home security company's website includes a picture of the product, a detailed description, and the exact price of each item.

If you are on Frontpoint's website and are going through the customization process, you will first start with the Frontpoint Hub + Keypad, which is Frontpoint's central station monitoring center that comes with every purchase. 

Second, you will select your add-ons, such as intrusion sensors, video doorbell, indoor and outdoor camera, environmental sensors, and home automation products.

If you decide to select a pre-arranged Frontpoint system, the home security company has three to choose from:

The Safehouse

Available for as low as $9.49 per month, or $294.30 if paid in-full:

• 1 Frontpoint hub and keypad
• 2 door and window sensor
• 1 motion sensor
• 1 free video doorbell camera
• 1 home defense kit
• Professional monitoring

The Bunker

Available for as low as $15.34 per month, or $475.44 if paid in-full:

• 1 Frontpoint hub and keypad
• 3 entry sensors
• 1 motion detector
• 1 indoor security camera
• 1 smoke detector/heat sensor
• 1 free video doorbell camera
• 1 home defense kit
• Professional monitoring

The Fortress

Available for as low as $19.31 per month, or $598.41 if paid in-full:

• 1 Frontpoint hub and keypad
• 6 door and window sensor
• 2 motion sensor
• 1 indoor camera
• 1 smoke detector/heat sensor
• 1 free video doorbell camera
• 1 home defense kit
• Professional monitoring

Build Your Own

Starts with a Frontpoint hub, keypad, professional monitoring, and free video doorbell camera for either $7.38 per month or $228.74 if paid in-full, plus the ability to add of Frontpoint's security equipment (mentioned in the "High-Tech Equipment Options" section of this review).

Multiple Professional Monitoring Plan Options

In addition to a variety of home security packages, Frontpoint has multiple professional monitoring plans to choose from. Both plans include 24/7 protection, home security control, as well as home automation capabilities. There are two monitoring plans to choose from:

Ultimate Plan — $49.99 per Month

• 24/7 professional monitoring
• 100 percent wireless and cellular equipment
• Automated system check
• Expandable and portable equipment
• Unique user codes
• Crash and smash protection
• Geo-location services
• Mobile alert and notifications via email and text
• Remote access and control
• Sensor history
• Live video streaming
• Video and image history
• Motion-triggered alerts
• Night vision enabled
• Light control
• Smart lock control

It's important to note that all Frontpoint security systems come with safe and reliable cellular monitoring at no extra cost and easy and portable wireless monitoring at no extra cost. All of Frontpoint’s security systems also come with geo-location services as well as Crash and Smash protection, ensuring burglars can't disarm the system by destroying the control panel.

High-Tech Equipment Options

Frontpoint is an authorized GE dealer and offers equipment options beyond the traditional control panel and door/window sensors for its alarm systems. Frontpoint’s Hub and Keypad system has 4G LTE, making emergency communications up to 100x faster than many security companies in the industry. Additionally, tri-path connectivity allows for Wi-Fi, Cellular, and Ethernet connection.

Frontpoint equipment provides full protection from intrusion, fire, environmental, and even medical emergencies. Home automation devices utilize z-wave devices and technology for easy setup and control.

Frontpoint equipment also has Crash and Smash protection and 24-hour battery backup in case the power goes out. Equipment is also compatible with Alexa and Google Home.  Frontpoint equipment and individual pricing is as follows:

Intrusion Equipment

• Frontpoint Hub + Frontpoint keypad — $299.98
• Frontpoint keypad — $49.99
• Door sensor or window sensor — $32.99
• Garage door tilt sensor — $44.99
• Glass break sensor — $74.99
• Motion sensor — $64.99

Environmental Equipment

• Smoke and heat sensor — $64.99
• Flood sensor — $44.99
• Carbon monoxide sensor — $89.99

Camera Equipment

• Wireless outdoor security camera — $199.99
• Wireless indoor security camera — $99.99
• Wireless premium indoor camera — $199.99
• Slimline Doorbell Camera — $189.99

Home Automation Equipment

• Wireless light control — $49.99
• Garage door controller — $69.99
• Smart door lock — $179.99

Additional Accessories

• Panic pendant — $39.99
• Yard sign — $3.99
• Window decals (set of three) — $3.99
• Door sticker — $3.99
• Keychain remote — $31.99

Frontpoint Smartphone App

Frontpoint systems, including all Frontpoint security cameras, are compatible with the Frontpoint app for remote access and adjustments. The mobile app is available to all new customers and is free to download on all mobile app stores. App functionalities include the following:

• Walking you through the security system installation
• Arming and disarming your home security
• Controlling all smart devices in your home
• Notifying you if someone isn't home on time
• Reminding you to close the garage door
• Turning on and off lights remotely
• Locking and unlocking your smart door locks remotely
• Triggering your home automation based on location
• Enabling customizations that allow you to select which notifications you do want and the ones you don't

No Hidden Fees

Additionally, the company has a no hidden fees policy, meaning what you see is what you get. As such, Frontpoint is upfront with monthly costs and individual equipment cost. The security provider even provides individual specs for each of its products online, so potential customers know exactly what they're getting.

Frontpoint also has a price-lock guarantee, so your monthly monitoring fee will never fluctuate.

Easy DIY Set Up (30 Minutes or Less)

Frontpoint's easy, DIY home security installation takes less than 30 minutes, and because all equipment is 100 percent wireless and operates on cellular monitoring signals, there's no need for wires or tools. 

Frontpoint pre-programs all equipment to make the installation process as simple as possible, and all equipment is easy peel-and-stick installation. This means no installation fees for customers. Frontpoint’s mobile app will also walk you through the installation process.

30-Day Risk-Free Trial

All Frontpoint alarm systems come with a 30-day risk-free trial. This money-back guarantee takes the pressure off a long-term contract and ensures you are completely satisfied with Frontpoint's service.

Three-Year Warranty

Frontpoint offers a three-year warranty for all of its security products. This warranty is available for all new customers. If any of your Frontpoint equipment malfunctions within three years of purchase, Frontpoint will replace the products free of charge.

No Long-Term Commitment

All new Frontpoint customers will not have to sign into a lengthy contract agreement. All plans are now month to month. This is an improvement from Frontpoint’s old requirement of 12- to 36-month contracts. This also means Frontpoint no longer requires cancellation fees. 

Most home security companies require three-year contracts, so Frontpoint is ahead of the competition by not requiring long-term contracts and cancellation fees going forward.

Financing Option with No Credit Check

Frontpoint will soon provide financing options to its customers through Affirm. The date this will be available is to be determined, but it is in the works. Once this financing is available, equipment costs will lower and customers will not have to pay any money upfront for their chosen security plan. 

Frontpoint does not require a credit check to receive financing, so customers don’t have to worry about their credit score being affected or influencing their eligibility for financing.

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• Upfront Costs

Upfront Costs

Because Frontpoint has high-tech, robust security packages, upfront costs are a little high. The upfront cost for a security system may reach as high as $479 if a customer chooses the most advanced plan.