Cove: Read 305 User Reviews From Real Homeowners

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Verified Customer

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Michael l South Bend, IN

Easy setup easy to use and fast response when alarm is triggered

5 years ago

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Verified Customer

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Sandra Brunner Saint Petersburg, FL

Easy set up, works great and priced great! Customer service is great too!

5 years ago

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Verified Customer

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Gary McDermott Cape May Court House, NJ

Easy installation. Low cost for equipment. Low monthly cost.

5 years ago

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Verified Customer

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Taylor Bell Silverhill, AL

Transparent, easy to use, reliable. I love that it has no contacts.

5 years ago

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Verified Customer

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Christine bay Summerfield, FL

Easy to install, activate and keep an eye on things. No issues

5 years ago

Reply from Cove

Glad to hear! Thanks for sharing!

Jul. 15th, 2021

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Verified Customer

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Arnold Threet Whitley City, KY

Great company ever time I have trouble they go above and beyond to help me

5 years ago

Reply from Cove

We certainly try to be there for each of our customers! Thanks for sharing your experience and leaving us a review!

Jul. 15th, 2021

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Verified Customer

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John P Silbernagel Conway, SC

nice system easy to use and set up monitor is easy to understand

5 years ago

Reply from Cove

Glad to hear you are enjoying your system! Thanks for leaving us a review!

Jul. 15th, 2021

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Verified Customer

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Ronald Winslow Port Orchard, WA

The best security system available and the very best in customer service

5 years ago

Reply from Cove

Thank you very much! We strive for excellence in both!

Jul. 15th, 2021

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Verified Customer

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Pete Howell, MI

Excellent product, easy to install and excellent customer service.

5 years ago

Reply from Cove

Thanks for sharing and leaving us a review! We greatly appreciate it!

Jul. 15th, 2021

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Verified Customer

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Doug Denver, CO

Cove was easy to install and the customer service is excellent.

5 years ago

Reply from Cove

Thanks for sharing your experience! Glad to hear you are enjoying your system!

Apr. 16th, 2021

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Verified Customer

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Lesline Brothers

The system is very cost effective and easy to use. Highly recommend

5 years ago

Reply from Cove

Thank you! Thanks for leaving us a review as well! We truly appreciate it.

Dec. 17th, 2020

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Verified Customer

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L Beard

I LOVE my Cove monitored system. It's easy to set up and use. I feel secure.

5 years ago

Reply from Cove

Thanks for sharing! We're so glad to hear you are enjoying your system!

Dec. 17th, 2020

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Verified Customer

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Mark J Ouellette

Very pleasant and very accurate. The system is very easy to use.

5 years ago

Reply from Cove

Thanks Mark!

Dec. 17th, 2020

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Verified Customer

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Brad D

Fantastic. Very well priced. Response times from emergency was very fast.

5 years ago

Reply from Cove

So glad to hear! Thank you Brad for leaving us a review!

Nov. 17th, 2020

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Verified Customer

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Gregory G

Response has been excellent. Would love a second monitoring pad.

6 years ago

Reply from Cove

Thanks for your review and feedback Gregory! We are planning to work on two panels for our system as a future update.

Nov. 10th, 2020

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Verified Customer

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R. Marsh Saint Paul, MN

I like that it was very easy to setup and to start working. Very good product.

6 years ago

Reply from Cove

Thank you for a great review! Glad to hear you enjoy your system!

Nov. 10th, 2020

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Verified Customer

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Jed

Good, prompt, and friendly service. Their customer service was very helpful.

6 years ago

Reply from Cove

Thank you! We are always proud of our great customer service reps.

Nov. 11th, 2020

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Verified Customer

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Lanny T.

Excellent!! Easy to install. Rest good at night knowing I am secured.

6 years ago

Reply from Cove

Thanks for sharing! And thanks for leaving us a review, truly appreciated!

Nov. 11th, 2020

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Verified Customer

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Kimson

Good product and service, need to integrate Yi camera with the alarm app.

6 years ago

Reply from Cove

Thanks for leaving us a review and feedback! We greatly appreciate it!

Nov. 11th, 2020

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Verified Customer

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Alfred

Fantastic product very easy install very good customer service

6 years ago

Reply from Cove

Thank you for sharing and leaving us a review! Much appreciated!

Nov. 11th, 2020

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Verified Customer

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Lala

It's been great and I like the customer service when I call. What needs improvement is the website. I tried to go in and change my billing info but it's no where to be found.

6 years ago

Reply from Cove

Thanks for your feedback, Lala. We will be launching a customer portal by the end of this Summer in 2020. So glad you are pleased though.

Mar. 9th, 2020

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Verified Customer

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CV Miami, FL

They have great customer service, and they are always willing to help.

6 years ago

Reply from Cove

Thanks for the kind review. We love helping our customers.

Dec. 30th, 2019

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Verified Customer

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Arnie

So far, all is as expected. Easy install, set up. All working fine

7 years ago

Reply from Cove

Thanks for the review Arnie. So glad everything is working ok.

Jul. 2nd, 2019

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Verified Customer

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Leslie

Great customer service! Fast response too. I have no complaints

7 years ago

Reply from Cove

Thanks, Leslie. We love it when our customers have a great experience.

Jun. 14th, 2019

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Verified Customer

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Bob C

Excellent product and technical support! So far no suggestions for improvement!

7 years ago

Reply from Cove

Thanks for leaving us a review Bob!

Nov. 11th, 2020

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Verified Customer

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Lyndon Lovell PhD Udall, KS

More than one yard sign. A few more options, on the control panel.

7 years ago

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Verified Customer

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T. Chenel Gilmer, TX

Absolutely love cove so far and extremely impressed with the customer service.

7 years ago

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Verified Customer

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Dan Orem, UT

good stuff works well easy to use and set up friendly people

7 years ago

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Jennifer Ellicott City, MD

They sent a system out with known communication issues. Tried installing and panel would not connect to sensors. Called and was assured new system to be sent out. 10 days later, no system sent and they are now going to talk with warehouse to initiate sending out new system. This company is a disorganized mess. I have cancelled my service and now need to ship back the defective system and patiently wait for my refund. Ridiculous.

4 years ago

Reply from Cove

We apologize Jennifer. You were one of a small number of customers who were sent a panel with a communication issue. We issued monitoring credit to you and all who were affected by this fulfillment issue. We understand your frustration and are sorry to see you go.

Dec. 22nd, 2021

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CoasterRider Show Low, AZ

I have not had a good experience with Cove. We've replaced the unit twice and the sensors twice and were finally told that rural areas are often a problem with their units. Why not tell us that before we buy?

5 years ago

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Travis Griffith Billings, MT

I have had ADT in the past and Cove has had better pricing and customer service then ADdT could ever even wish to attain.

8 years ago

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Tyler Hagan Indianapolis, IN

Cove has been great. The installation was so simple, the care was phenomenal, the quality was great. Definitely worth looking into and pursuing.

8 years ago

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Karen Thornton Houston, TX

I had a great experience when I signed up for the service. The rep was very helpful and knowledgeable. I am so happy I chose this company.

8 years ago

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K.M. P. Charlotte, NC

All the benefits of a professional home security system with the price and flexibility of a DIY system. Easy to install. Highly customizable. Large touch-screen panel. Speedy response times. I like that it has a 60-day money-back guarantee with a Lifetime warranty available. That gave me peace of mind.

4 years ago Edited October 28, 2021

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Verified Customer

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Seth isheim Paso Robles, CA

No issues with company or product. Quick response when alarm is triggered

5 years ago

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Verified Customer

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Jessica Red Wing, MN

Great product, customer service, and value.

5 years ago

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Verified Customer

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Kirk A. Denisuk Baltimore, MD

I t is the easiest most reliable system we have ever had.

5 years ago

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Verified Customer

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Melinda S. Walker Jean, NV

Simplicity of system. Courtesy of employees!

5 years ago

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Verified Customer

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Shawn Jarvis Saint Cloud, MN

5 years ago

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Verified Customer

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Armando Torres Mc Cordsville, IN

The ease of installing and navigating the system

5 years ago

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Verified Customer

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Vania Fairburn, GA

Great security system at affordable price.

5 years ago

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Verified Customer

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Erica Gallup, NM

Cove is a very great system for a great low price.

5 years ago

Reply from Cove

That's what we strive for! Glad to hear you are enjoying your system!

Jul. 15th, 2021

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Verified Customer

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David Marden Etowah, TN

The equipment is easy to install, and operate. Reliable.

5 years ago

Reply from Cove

Thanks for sharing! Glad to hear you are enjoying your system! Thanks for the review!

Jul. 15th, 2021

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Verified Customer

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Barbara M Bergmann Lagrange, IN

Gives me a sense of security and it's easy to set up.

5 years ago

Reply from Cove

Giving our customers that sense of security is our #1 priority. Glad to hear you are enjoying your system!

Jul. 15th, 2021

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Verified Customer

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Catherine Shade Horn Lake, MS

The available 24/7. Customer service is outstanding.

5 years ago

Reply from Cove

We're always proud of our helpful and dedicated representatives! Thanks for the review!

Jul. 15th, 2021

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Verified Customer

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Jennifer Quinn Valrico, FL

I wish that some of the features were a bit more customizable.

5 years ago

Reply from Cove

Appreciate the feedback! We're always looking for ways to further personalize the system to needs of our customers. We will be bringing more options and features to our system in future updates.

Jul. 15th, 2021

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Verified Customer

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Jolena J Page Seabeck, WA

Easy set up, easy to use, and great customer service

5 years ago

Reply from Cove

Thanks! Glad to hear you are enjoying your system!

Jul. 15th, 2021

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Verified Customer

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Tyler Vohs Galva, IA

Reasonable price, product does what it's supposed to.

5 years ago

Reply from Cove

So glad to hear! Thanks for leaving us a review! We greatly appreciate it!

Jul. 15th, 2021

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Verified Customer

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Abel Benavides Rio Grande City, TX

Awesome help and fast response to burglary alerts.

5 years ago

Reply from Cove

Thanks for the review! We greatly appreciate it!

Jul. 15th, 2021

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Verified Customer

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Russ Brunswick, GA

Good customer service there when you need them

5 years ago

Reply from Cove

We certainly try to be there for each of our customers! Thanks for the review Russ!

Jul. 15th, 2021

Cove Reviews