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Allied Home Security Reviews

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5.9

Overall Score

Star Rating

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4.0

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62 Reviews

Review Breakdown

5 grade

63%

4 grade

5%

3 grade

13%

2 grade

10%

1 grade

10%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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ashley sallee Houston, TX

I was first signed up with Revamp by Darrell. Never told me I needed a permit (1st time with a security company) or that the price he quoted was before tax. Also connected everything through wifi instead of a pre-existing system. Alex with Allied saved me! He made sure I was taken care of and they even used the pre-existing wired system instead of wi-fi! Like night and day. I even had to fall Revamp to issue my refund for their equipment a week AFTER they picked it up. Not only that, they never canceled the monitoring services through ADT! They charged me for monitoring equipment I dont even have! Do NOT go with Revamp! Allied is SO much better!

5 years ago

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Reply from Allied Home Security

Glad we got you taken care of, Ashley! If you need anything else please let us know.

Sep. 21st, 2021

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Sherry Ann Houston, TX

When i called in search of a security provider for our particular needs, we were met with knowledge, patience, and thoroughness in explanation of the services offered to find the one that best suit our needs. We only recently got our security service connected by Joaquin a couple daysbago who has been very thorough and detailed in his explanation. Even when we had questions after the fact he was helpful in responding. Looking forward to this journey ahead with Allied Security for monitoring our home, which I should only hope will continue to be met with great service. I already started recommending Allied Home Security to those near me so we are spreading the word, so don't fail me ;) lol

5 years ago

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Reply from Allied Home Security

Thank you Sherry!

Jan. 27th, 2021

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EFig League City, TX

Friendly service with all questions answered. Great product!! Great deal on security system with hard wired cameras!! I would recommend to anyone looking for home security!!

5 years ago

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Reply from Allied Home Security

Thank you for the 5 stars and recommendation! Let us know if you need anything else!

May. 26th, 2021

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Will Davidson Houston, TX

As a new customer of Allied Home Security, I would like to report that I am extremely happy with the products and outstanding service I received! From David V in sales knowledge and willingness to work with me on budget concerns . Jose and Matt were equally as impressive as excellent installers. Can’t thank Matt enough for going above and beyond on my camera locations and installation aspects and strong desire to make it right! Highly recommend the service and this crew!

5 years ago

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Reply from Allied Home Security

Thank you so much for your kind words, Will! Your experience with us is exactly what we strive for. Our goal is to put our customers first and keep them safe and happy!

May. 28th, 2021

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Rob Spring, TX

Jason J did such a great job. He was polite and professional, and very efficient with the install. Afterwards he walked me through how to use the entire system, and left zero mess behind. I rarely recommend people to contact technicians directly, but Jordan is an unbelievable spokesman for Allied Home. At no point did I feel uncomfortable, or talked down to in my interaction with Jordan.

5 years ago Edited September 14, 2021

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Reply from Allied Home Security

Thank you Rob!

Jan. 20th, 2021

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Dalma Cruz Houston, TX

It's been great, I haven't had no issues at all. Easy to understand, and I feel pretty safe with all my sensors, camera, and alarm. Thank you.

5 years ago

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Reply from Allied Home Security

We are glad to hear about your positive experience, Dalma. Allied Home Security is here to help you feel safe and comfortable in your home. Thank you!

May. 5th, 2021

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Kim Hong Houston, TX

We needed immediate secure monitoring and David V was able to help us with this. The service is adequate and is within our budget. David is an awesome service representative. I highly recommend Allied Home Security to family and friends. Thanks Allied Home Security and David for our piece of mind!!!

4 years ago

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Reply from Allied Home Security

Thank you Kim! Glad we got you taken care of. Be sure to refer your friends and family to receive $100 credit each.

Dec. 13th, 2021

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John Houston, TX

State of the art technology and top of the line customer service. Experience began with a great conversation with the sales rep who guided me in the process of deciding what equipment to get. Then the tech came out and did a flawless installation and made himself available to answer all of my questions. Highly recommend Allied Security.

5 years ago

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Reply from Allied Home Security

Thank you John!

Sep. 21st, 2021

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Kabrinna J Missouri City, TX

Our service technician Joaquin was amazing! He made a 4 hour installation feel like a regular visit with friends. He took his time explaining all of the features and answered any questions we had! I would highly recommend him!

5 years ago

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Reply from Allied Home Security

We can’t thank you enough for the kind words. Here at Allied, we want you to feel as comfortable as possible using your home security equipment. Let us know if there is anything else we can do to help. Thank you, Kabrinna!

Apr. 30th, 2021

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Verified Customer

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David Bautista Houston, TX

Never had any problems or issues, installation was on point, technician was very helpful on how to use step by step

5 years ago

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Reply from Allied Home Security

Our technicians are the best, David! They always make sure you are fully informed!

May. 26th, 2021

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Daiquiri Don Houston, TX

David V was the sales rep that assisted me on my new account. He was very helpful and professional. He was very knowledgeable on the various products and answered all my questions.

5 years ago

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Reply from Allied Home Security

Thank you Daiquiri! If you need anything else at all just let us know.

Sep. 13th, 2021

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Marsha Ivins Houston, TX

A cold call to David V was such a satisfying and informative conversation (with follow up emails) that I selected Allied in a large part because of his accessibility and knowledge.

5 years ago

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Reply from Allied Home Security

Thank you so much, Marsha.

Sep. 9th, 2021

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Alana Chapman Missouri City, TX

Very professional! Our technician Joaquin was efficient and very detailed in explaining to us how the system worked. We will 100% percent recommend allied to family and friends.

5 years ago

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Reply from Allied Home Security

Thank you so much Alana!

Feb. 1st, 2021

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Dan Hostutler Katy, TX

The salesperson was very friendly and knowledgeable and have been happy with security system

5 years ago

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Reply from Allied Home Security

Great to hear, Dan! Thank you for the great review!

May. 26th, 2021

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Verified Customer

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Donnavon Robinson Rosharon, TX

Had no problems, love the quality, couldn’t ask for a better security company

5 years ago

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Reply from Allied Home Security

Thank you so much, Donnavon.

May. 18th, 2021

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Verified Customer

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Lisa Maisano-Norman Conroe, TX

Very easy to work with. Quality product, straight forward (no complicated contracts), great price.

5 years ago

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Reply from Allied Home Security

Thank you, Lisa. Love hearing from our wonderful customers.

May. 18th, 2021

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Maurice Sanders

Last night the alarm system went off letting me know it may be a tornado in the area

5 years ago Edited September 14, 2021

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Reply from Allied Home Security

Maurice, so sorry to hear your app deleted itself. Please call customer service at (281)-820-2810 and we would love to assist you in getting this up and running again.

May. 17th, 2021

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Luis Pasadena, TX

Awesome people, very friendly solved all problems and questions that I had.

5 years ago

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Reply from Allied Home Security

Our staff is the best, Luis! We want to make sure you are comfortable with your system and it's up and running smoothly!

May. 26th, 2021

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Verified Customer

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David Perez Tomball, TX

Latest technology, great service, dependable effective product

5 years ago

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Reply from Allied Home Security

Thank you for the 5 stars, David! We use the best equipment to keep you safe!

May. 20th, 2021

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Cris Figueroa Katy, TX

Simple to use, great security and the cameras never stop recording.

5 years ago

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Reply from Allied Home Security

So glad you are enjoying your security system, Cris. Thanks for the great review.

May. 18th, 2021

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Mary Houston, TX

Very on point helped me throughout my process of needing assistance

5 years ago

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Reply from Allied Home Security

Thank you, Mary. Please don't hesitate to call us with any of your security questions.

May. 18th, 2021

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Francisco Loyde Conroe, TX

Awesome! Service is great and they are always willing to help out

5 years ago

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Reply from Allied Home Security

Thank you, Francisco. We love helping our customers with their home security needs!

May. 4th, 2021

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Blake Robertson Spring, TX

Simple. Very easy to use technology and all around good equipment.

5 years ago

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Reply from Allied Home Security

Thank you, Blake!

May. 4th, 2021

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Mario Becerra Houston, TX

Great except salesman lied and didn't return my message with my concern.

5 years ago

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Reply from Allied Home Security

Mario, please contact us (832-626-0178) so that we can further assist you with any concerns you may have.

May. 4th, 2021

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Verified Customer

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Steve Blake Conroe, TX

Did what they said they would do when they said they would do it

5 years ago

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Reply from Allied Home Security

Thank you so much for your kind words, Steve. We really appreciate you taking the time out to share your experience with us.

May. 5th, 2021

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Karen Pho Humble, TX

Joquin was very thorough and took time to explain everything. Took time to teach new technician and cleaned up the space.

5 years ago Edited September 14, 2021

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Reply from Allied Home Security

Thank you, Karen! It's always great to hear about the patience and care our techs take with you!

Jul. 1st, 2021

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Nathan Brittain Houston, TX

Very clear and easy process, knew exactly what I was getting and what it was going to cost. Great customer support and experience with David.

5 years ago

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Reply from Allied Home Security

Thank you, Nathan. David is one of our favorites! Very happy to hear you are pleased with us as a security company, and especially happy to hear you had a good experience with your installation.

May. 7th, 2021

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leonel Escalante Cleveland, TX

We like how he explained everything, thank you

5 years ago

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Reply from Allied Home Security

Our certified technicians are here to set you up with the security you need, and the knowledge to use them efficiently. Glad to hear about your good experience. Thank you, Leonel!

May. 4th, 2021

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Alma V

Reliability, Convenience, Trustworthy Service Oriented

5 years ago Edited September 14, 2021

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Reply from Allied Home Security

Thank you for your kind words, Alma. We work hard to meet expectations like yours, and we are happy to help you feel safer with your security system.

May. 5th, 2021

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Richard S Houston, TX

I called allied home security and spoke to David V a he explained me what are my options are and he’s very polite .

4 years ago

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Reply from Allied Home Security

Thank you Richard!

Dec. 17th, 2021

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Orlando Godoy Houston, TX

Joaquin was a fantastic technician. Very thorough and explained everything in detail. Fantastic job!

5 years ago

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Reply from Allied Home Security

Thank you so much, Orlando. Allied's technicians are the best at leaving our customers with the tools they need to efficiently work their security system.

May. 7th, 2021

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Sivan Parienta Dallas, TX

Great company and the installation was very smooth and easy. Love the app and how it integrates in with other devices.

6 years ago

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Reply from Allied Home Security

Thanks for the review Sivan!
Glad to hear everything went smoothly, call us if you have any questions.
Welcome to the Allied Home Security Family!

Feb. 24th, 2020

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Lisa Harvey Katy, TX

Thanks, Brinks, for taking care of my alarm needs. Fast and professional service.

4 years ago

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Reply from Allied Home Security

Thank you Lisa!

Apr. 6th, 2022

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Sandra Villanueva San Antonio, TX

Great experience and explanation for everything. Best prices by far

4 years ago

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Reply from Allied Home Security

Thank you Sandra! Let us know if you ever need anything else.

Apr. 13th, 2022

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John Kramberger Dallas, TX

David V was a big help in setting up our new security system from Allied

5 years ago

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Reply from Allied Home Security

Thank you John! David is great!

Sep. 21st, 2021

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Cesar Gracia Houston, TX

Tech was very efficient and knowledgeable about the system been installed.

5 years ago

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Reply from Allied Home Security

We're glad you are satisfied with our professional service, Cesar! Let us know if there is anything else you need.

Mar. 17th, 2021

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Tony De Santis Missouri City, TX

Great service and very helpful. Very knowledgeable about the system.

5 years ago

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Reply from Allied Home Security

Thank you Tony!

Jan. 20th, 2021

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Michelle Estrada Spring, TX

Great tech and experience. He made sure I understood how to use the system.

5 years ago

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Reply from Allied Home Security

Thank you Michelle!

Jan. 20th, 2021

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Daniel Amézquita Houston, TX

Really professional and detailed installation

5 years ago

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Reply from Allied Home Security

Glad you had a good experience, Daniel. Thank you!

Apr. 15th, 2021